Dear Mohamud,Thank you for taking the time to review your stay.It's delightful to hear you appreciated our hotel's excellent location, surrounded by various coffee shops and restaurants, and the pleasant walking area in front of our establishment. We are also glad you recognized the efforts of our dedicated team.We look forward to welcoming you back on a future occasion.Best wishes,Zineb Bensouda, Guest Experience Manager

Bonjour Cher Ashraf,Merci pour votre aimable appréciation,Cordialement,

Dear Jean,Thank you for your review.We're delighted to hear that you found our service to be great and the hotel to your satisfaction. We pride ourselves on providing a clean environment and are pleased that you rated the room cleanliness and comfort highly. We are sorry to hear, however, that you experienced issues with the Wi-Fi connectivity during your stay. Please rest assured that we are continuously working on improving our services to ensure the satisfaction of all our guests.We hope to welcome you back in the future.Zineb Bensouda, Guest Experience Manager

Bonjour ,nous vous remercions de votre confiance que vous confier à Barceló Fès Médina .au plaisir de vous recevoir une prochaine fois .Cordialement

Estimada Sra. Beatriz,Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Es muy amable al destacar nuestra ubicación y la limpieza de nuestras instalaciones.Esperamos volver a hospedarle en futuras ocasiones.Saludos cordiales,Zineb Bensouda, Guest Experience Manager

Dear Norma,We appreciate that you took the time to share your experience with us.We are delighted to hear that you found our location convenient and the rooms comfortable. Our team strives to provide a pleasant stay for all our guests, and it is always rewarding to know when we have succeeded.However, we are sorry to hear about your experience with our front desk and housekeeping staff. We take all feedback seriously and will address these concerns with the respective departments to ensure improvements are made. We are glad that our restaurant staff was able to provide excellent service during your stay, and we hope this helped to enhance your overall experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Zineb Bensouda, Guest Experience Manager

Dear Shireen,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to welcoming you back on a future occasion.Best regards,Zineb Bensouda, Guest Experience Manager

Dear Tarek,Thank you for taking the time to share your feedback.We are glad to hear that you found our service to be satisfactory. Our team works hard to ensure that our guests have a pleasant stay. However, we are truly sorry to hear about the cleanliness issues you encountered during your stay. Maintaining a high standard of cleanliness is one of our top priorities, and we apologize for any inconvenience this may have caused you.We appreciate your feedback regarding the room amenities and will take it into consideration for future improvements. Rest assured that we will address the concerns you raised with our housekeeping team to ensure that such issues do not occur in the future.We look forward to welcoming you again. Best regards,Amine El khaouli, Assistant direction

Dear Guest,Thank you for taking the time to review your stay.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We look forward to welcoming you back on a future occasion.Best wishes,Yasser Taghi; deputy manager

Cher Othman , Nous tenons à vous remercier pour avoir choisi notre hôtel Barceló Fès Medina pour vos vacances et pour avoir partagé votre appréciation sur votre séjour au sein de notre établissement car ceux-ci nous donnent l'opportunité de rectifier certains aspects de nos services qui peuvent être améliorés. Encore une fois merci pour votre temp, nous espérons avoir le plaisir de vous servir lors d'un prochain voyage à Fès

Cher Amer ,Merci pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Barceló Fès Medina et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Au nom de toute notre équipe, nous attendons votre retour avec impatience. N'hésitez pas à nous contacter directement si nous pouvons vous aider à rendre votre retour encore plus mémorable.

Dear Bela,We appreciate that you took the time to share your experience with us.It is wonderful to hear that you enjoyed your stay with us. Your kind words about our team members are truly appreciated and inspire us to continue upholding our high standards of service. Thank you for also mentioning our breakfast, we understand the importance of starting the day off right with a quality meal.We are sorry that the temperature was not to your personal taste and had we been made aware of this during your stay we would have been pleased to assist you in adjusting the temperature settings to your requirements or provide you with a fan as our guests' comfort and well-being is our top priority. We look forward to the pleasure of welcoming you back on future occasions.Best regards,Yasser Taghi, deputy manager

Dear Hector, Thank you for your wonderful appreciation following your visit to our Barceló Fès Medina hotel and we are delighted to read that we were able to live up to your expectations on this occasion. We hope to have the pleasure of welcoming you again in the near future. Kind regards,.SEBBANE YOUSSEF Booking Manager

Dear Michael,Thank you for your review.We were sorry to learn of your disappointment with your dining experience; at Barceló we know that this is an important aspect of our guests' overall holiday experience and, therefore, it would be very beneficial to us if you could kindly provide us with some specific information which might help us undertake corrective action to improve our offering.We are, nevertheless, pleased that you had an enjoyable stay with us and are delighted that you found our hotel to be in an ideal location for your trip.We hope to see you again in the future. Kind regards,Yasser Taghi, deputy manager

Dear Mohammed, Thank you very much for your kind feedback.We are pleased that our team helped make your stay so enjoyable. It is also rewarding to receive your positive feedback about our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Yasser Taghi, Adjoint directeur,

Chère Catherine , Nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Barceló Fès Medina et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Au nom de toute notre équipe, nous attendons votre retour avec impatience. N'hésitez pas à nous contacter directement si nous pouvons vous aider à rendre votre retour encore plus mémorable.

Chère Catherine , Nous tenons à vous remercier pour avoir publié cette appréciation sur votre récent séjour au sein de notre hôtel Barceló Fès Medina . Nous sommes heureux de lire que vous avez pleinement profité de votre séjour . Au nom de toute notre équipe, nous attendons votre retour avec impatience. N'hésitez pas à nous contacter directement si nous pouvons vous aider à rendre votre retour encore plus mémorable.

I am glad to read that the location was useful for you because it is close to the train station, thank you for complimentary comment.

Chère Dounia , Merci pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Barceló Fès Medina et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Au nom de toute notre équipe, nous attendons votre retour avec impatience. N'hésitez pas à nous contacter directement si nous pouvons vous aider à rendre votre retour encore plus mémorable.

Bonjour,Merci pour votre aimable appréciation.Nous espérons vous accueillir a nouveau pour un autre séjour plus agréable.Cordialement.

Dear Danny,Thank you for taking the time to share your feedback.We have taken good note of your remarks concerning the service you received upon check-in and apologize for the exceptional delay you experienced. We appreciate your insight and will do our utmost to improve this aspect of our services and once again, extend our sincere apologies for any inconvenience caused.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Zineb Bensouda, Guest Experience Manager

Dear Youssef, Thank you for taking the time to share your feedback. We would have liked to have met all your requirements and would welcome your suggestions on how we could have improved your experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Zineb Bensouda, Guest Experience Manager

Dear Mary, Thank you for sharing your review with us. We regret to learn of the incident you mention and rest assured that we will be reviewing this matter and the procedures to follow with our teams to prevent this from reoccurring. Moreover, we strive to provide a wide array of options for both guests with a sweet tooth and those looking for healthy options to kickstart the day. Therefore, we always ensure a variety of hot and cold and sweet and savoury options, as well as fresh fruits, different kinds of cereals, and yogurts. If you require any other items, please inform our breakfast team and we will do our best to provide them. However, we are thrilled that you felt welcomed and supported from the moment you arrived until the moment you departed and will not hesitate to share your compliments with the entire reception team. All of them work very hard, striving to meet guest expectations and we will definitely let them know of your satisfaction with their services. They will be thrilled to have had their efforts acknowledged. Furthermore, we thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests. We are also delighted that you were able to make the most of your time by the pool. Likewise, we are grateful for your description of the room we accommodated you in during your stay. It is our goal to provide our guests with spotless, attractive, and spacious rooms and we are happy to know you appreciated the tranquillity it afforded. Lastly, we are glad that you appreciated the fantastic views our hotel offers. We look forward to the pleasure of welcoming you back on future occasions.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry that your stay with us fell short of your expectations and will be reviewing your comments with the head of our housekeeping department. At Barceló, we strive to always deliver high standards and can assure you that these are not the standards we uphold. Furthermore, we regret that your stay with us fell short of your expectations and are sorry that you felt the category of our hotel that regulates our facilities and services did not match your expectations. We will continue to work towards modifying this perception through our efforts and service-minded spirit. We hope you will return for an improved experience in the future. Kind regards, Zineb Bensouda, Guest Experience Manager

Dear Yuk Mei, Thank you very much for your kind feedback. We are glad to know your stay with us was a pleasant experience and are pleased that you appreciated our central location. It is a boost for us every time we receive such a message of satisfaction from a recent guest. We look forward to welcoming you back for another memorable experience. Best wishes, Zineb Bensouda, Guest Experience Manager

Dear Francisco, Thank you very much for your kind feedback. We are delighted to hear that our hotel and location met your expectations and that your stay with us was comfortable. We look forward to welcoming you back for another memorable experience. Best wishes, Zineb Bensouda, Guest Experience Manager

Dear Joseph, We are happy you found our location convenient and appreciate your kind words about our dedicated team members who go above and beyond to ensure your comfort. We have taken note of your comments regarding our rooms and will be assessing the situation. We hope to welcome you again in the future. Best regards, Zineb Bensouda, Guest Experience Manager

Cher M. Mohammed, Merci pour votre aimable appréciation, nous espérons vous recevoir prochainement. Cordialement.

Dear Marta Thank you for taking the time to review your recent stay at our hotel. We are sorry to hear of the issue you had and regret that you did not make us aware of this during your stay as our team is always ready to assist with any concerns you may have. We have reviewed your feedback with our restaurant team to be addressed. We hope to have the opportunity of welcoming you for a more memorable stay in future. Kind regards, Zineb Bensouda, Guest Experience Manager

Merci pour votre aimable appréciation, nous espérons vous recevoir prochainement. Cordialement.

Dear Michael, Thank you very much for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you back for another memorable experience. Best wishes, Khalil LEBBAR, Guest Experience Manager

Dear Hicham, Thank you for your positive review. For guests wishing to leave their car on-site for the night, does entail a parking fee. We are sorry if this was not clear online and we thank you for bringing this to our attention so we can make any modifications needed. However, we are delighted that you appreciated our modern installations. We are happy you found our hotel to be in a central location during your visit to Fes. We hope to have the occasion to welcome you back in the near future. Kind regards, Zineb Bensouda, Guest Experience Manager

Dear Nick, Thank you for taking the time to share your feedback. We are delighted that you had a very enjoyable stay. We would love to welcome you back in the future. Very best wishes, Khalil LEBBAR, Guest Experience Manager

Dear Customer, Thank you very much for sharing this great review of your recent stay at Barceló Fés Medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Cher Client ,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Barceló Fés Medina et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Nous sommes aussi ravis de lire que vous avez apprécié notre emplacement stratégique permettant de visiter les merveilles de Fés. Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.

Dear Mrs, Melodie, We would like to thank you for your preference in selecting our Barceló Fes Medina hotel for your holidays in Fes, as well as for taking the time to tell us about your recent experience among us. Although there is always room for improvement, we should be on the right path to earn a better rating from you in the future. We look forward to having you stay with us again and to being informed of any concerns or imperfections that affect your stay so we may do everything in our power to address them. Khalil Lebbar Guest Experience Manager Barceló Fes Medina

Cher M. Youcef, Nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Barceló Fès Médina et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous.

Dear Mr. MGuimei, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Khalil Lebbar Guest Experience Manager Barceló Fès Médina

Dear Mr. Shlomo, Thank you for sharing a review of Barceló Barceló Fès Médina. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our management team to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Elhoussaine Bourhim Guest Experience Manager Barceló Fès Médina

Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Fès Médina.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Please rest assured we have taken good note of your remarks related to the drinks prices and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Elhoussaine Bourhim Guest Experience Manager

Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Fès Médina.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. and we need you to give us more details about your experience based on what you have rated us because we are aware that we can always improve and your constructive criticism are well welcomed to this effect. Elhoussaine Bourhim Guest Experience Manager Barceló Fès Médina

Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Fès Médina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Fez very soon. Elhoussine Bourhim Guest Experience Manager Barceló Fès Médina

Dear guest, Thank you very much for your appreciation! Elhoussaine Bourhim Guest Experience Manager Barceló Fès Médina

Chère Mme. Stephanie, En premier lieu nous tenons à vous remercier pour avoir choisi notre hôtel Barceló Fès Médina, et merci de nous donner vos commentaires et conseils à base des quelles vous nous avez noté car nous sommes conscients que nous pouvons toujours nous améliorer et vos critiques constructives sont bien sûr les bienvenues à cet effet. Elhoussaine Bourhim Guest Experience Manager Barceló Fès Médina