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Reviews of Hotel Monte Vista

3 out of 5
Hotel Monte Vista
100 N San Francisco, Flagstaff, AZ

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1000 reviews" "
Rating 8 - Good. 248 out of 1000 reviews" "
Rating 6 - Okay. 158 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Iris

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location near amtrak station Expensive room without private toilet. Toilet with no sink and clogged Loud music until 2 am

10/10 Excellent

Logan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Communial showers and bathrooms we're wack
Stayed 1 night in Apr 2024

6/10 Okay

Micaiah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except there is an attached cocktail lounge, and they had some sort of DJ set up that was very loud until about midnight. It stopped (or possibly quieted down) just as I was about to request to switch rooms. I would just recommend checking their schedule of events (call) and if there is something scheduled, make sure you book a room that is adjacent to the street, not facing the north or east
Stayed 1 night in Apr 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Too bad such a historic, character potential building has been left to rot.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Amenities
Great evening stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Joe, Boca Ratón

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, Horrible parking situation…. Show up early to get a better chance of getting a spot. Other than that, it’s about location location location.
Stayed 1 night in Apr 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Clean, and comfortable. Just be aware the 2nd floor is extremely loud!!!
Stayed 1 night in Apr 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service
It's a pretty old hotel so there are things (like a heater/ac unit) that you won't get...at least in my room. Location is fabulous however.
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Staff & service, amenities
I asked for early check in...nope Rude staff And a band played till 1am No microwave, fridge! Basic for $160
Stayed 1 night in Apr 2024

6/10 Okay

Mary

Traveled with family
Disliked: Staff & service
would like to have coffee in room, not as clean as it should have been especially carpet throughout hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Ernest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I stepped back into the Wild West. Loved the architecture and downtown vibe
Stayed 1 night in Apr 2024

6/10 Okay

Govardhana Gopi Raju

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel. Friendly staff. Beware of the parking. Limited space for guest.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthias, Tucson

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Traveled with family
Best location in town, great service and fun bars!
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this is right in old town Flagstaff! Walking distance to campus and many shops and restaurants. This an OLD motel but everything is in good condition and very comfortable. Loved that they have parking at the hotel! We will be back…
Stayed 1 night in Mar 2024

6/10 Okay

Valarie

Traveled with family
Liked: Staff & service
Disliked: Amenities
What I liked was its history and character, nearing 100yrs. old and all the stories to go with it (especially gripped by the ghost stories the staff can relate!) The desk managers were great, informative, helpful. Our room was one of the Humphrey Bogart rooms. God-awful decor! Black walls, black bedspreads and pillows. Dark and depressing! Beds were hard but wobbly (springs?) and very squeaky. The bedding had that musty, overly-used, old laundry smell. The street noise was bad late at night but earplugs helped. The smell of cigarettes that infused the room after 11pm, though, we could do nothing about. Not open the windows as it was freezing outside. The tiny toilet and shower were uncomfortable. For tall adults with joint issues, squatting down to a 24in toilet, esp. in the dark, was a dodgy proposition! The stairwell carpet was actually bare in places. This hotel desparetly needs some TLC. The other issue is guest parking. They have 12 spaces (most say for Compact Cars only) for 40 rooms. The worst musical chairs for a parking space you can imagine. It's pay parking at some distance if you don't snag one early on! All the staff were wonderful. Nothing bad to say there at all. And the town itself was charming and interesting. But the hotel is not offering what we expected for the price we paid.
Stayed 2 nights in Mar 2024

8/10 Good

Jeanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and historic
Stayed 1 night in Mar 2024

10/10 Excellent

Cadie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was very unique. Perfect location to walk around Flagstaff.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in historic downtown Flagstaff, beautiful location but it is just one short block from the railway line which is VERY busy day and night with cargo trains which can be heard very clearly. If this bothers you stay elsewhere. If you can over look that and then this is a beautiful historic hotel to stay in.
Stayed 3 nights in Mar 2024

4/10 Poor

Sally

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Monte Vista 4 times now. I love the history and the bar, but the rooms are dated and not clean. The insulation is terrible and you can hear your neighbors blowing their nose and taking a shower. The street noise is terrible and I heard every drunk "whoo hoo," until 2am. I want to continue to stay at the Monte Vista, but this will be my last stay, sadly.
Stayed 2 nights in Mar 2024

6/10 Okay

Trevor

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Super convenient to the bars and shops
Stayed 1 night in Mar 2024

2/10 Terrible

Lorenzo

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I needed to cancel my reservation because there was no hotel property parking available. I called the hotel and they recommended that I either park in the street “pay to park” or in the public parking garage down the street for $35. They also noted that street parked vehicles needed to be moved before 2:00AM or be towed. I was not comfortable with either option.
Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Liked: Staff & service, property conditions & facilities
Great Location. Hotel only has a small number of parking spots and the parking situation in downtown Flagstaff is horrible. The rates for parking are exploitive
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Liked: Property conditions & facilities
Very quaint and welcoming 🤗
Stayed 2 nights in Feb 2024

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Hotel Monte Vista, we will definitely return! A special thank you to Blake, who went above and beyond to make sure we had a great experience.
Stayed 2 nights in Feb 2024

8/10 Good

Rob

Traveled with partner
Liked: Staff & service
This is a historic hotel in old town Flagstaff. From our 4th floor room we enjoy train after train rumbling by. The Lotus restaurant just next door has excellent sushi and Asian cuisine. We ordered take out to eat in our room and were disappointed to find no wasabi or ginger in or bag. It is an old hotel ..... our room, the Humphry Bogart room, has a small bathroom and shower and no mini fridge. Also the wifi does not work on the fourth floor so we used our phone hot spot.
Stayed 1 night in Feb 2024

10/10 Excellent

ERIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and old hotel
Stayed 1 night in Feb 2024

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute
Stayed 1 night in Feb 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great vintage hotel with alotta charm!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Stayed 1 night in Jan 2024

6/10 Okay

Aimee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We've stayed at the Monte Vista many times and have loved its charm. It's very clean and more comfortable than it looks. That being said, this time was a bummer. No hot water at all!! Morning or evening. Sat at the bar with the entrance saying "Cocktails" and watched 3 bartenders completely ignore us at 6:30pm on a Saturday evening. There were maybe 4 people sitting at the bar. They just ignored us while they stood around chatting for 15 minutes before we left. It was weird! It's not normally like that. Sunday morning I go down to the lobby for coffee and there is none. The guy at the desk says 5 min. Another group of people say they've already been waiting 8 minutes and it's been like this all morning. The coffee was transparent. You could see through it! The bar next to the lobby has coffee but by 10am they were only serving drinks. No coffee. I along with other guests couldn't understand why they wouldn't make coffee we could buy in the morning and at least have more than 1 pot out for guests if it was complementary? Eventually, the kid behind the desk started saying he'd make some more and just never did get up and make anymore. He just sat in front of his computer doing who knows what. We're all standing in the lobby in our pj's looking at eachother wondering how a hotel can't have coffee available to just purchase in the morning when it's 25• outside. Check in was fast and easy. The room was charming and comfortable. But we won't be back.
Stayed 1 night in Jan 2024

6/10 Okay

Christopher

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Dated hotel with lots of character!
Hotel has tons of charm and character - would always prefer this so some cookie cutter hotel chain. But for the price some of the amenities in the room were lacking - hairdryer barely worked and when brought to the attention of the front desk staff was pretty much ignored. Cocktail lounge in the lobby rocked!! But also, it rocked, so it can be pretty noisy.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There was no parking available and had to pay $30 for overnight public parking. The website shows nothing about no parking. The desk clerk had no idea about the parking situation. One could tell he did not want to be there. He was not friendly at all. The hotel had parties late into the night. We found trash and a box of condoms in the night stand as we were packing to leave do it make us wonder how clean the room really was….
Stayed 1 night in Jan 2024

2/10 Terrible

Scott

Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a perfect small comfortable real hotel - a joy to take a break from the generic boring "comforts" of corporate amerika.
Stayed 1 night in Dec 2023

10/10 Excellent

Lucille May

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, but you know that going in.. could use some updating. Overall decent place in a great location.
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
We love staying in downtown Flagstaff and the Hotel Monte Vista is located tight in the middle of all the restaurants and shopping, so you can walk to everything. The hotel is very cool and historic, so you let things like, tiny showers and having the sink in the bedroom slide.
Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk assistant was super sweet. We always stay there and the staff is mostly why. And because it’s haunted supposedly and my misses loves the thought of it. As long as the Monte Vista is in business we will stay there when visiting Flagstaff. Cheers.
Stayed 1 night in Dec 2023

2/10 Terrible

Patricia

Traveled with family
Disliked: Amenities
The day we stayed at the hotel it was freezing cold and the room did not have a heater Pillows were disgusting. When I asked the staff why the rooms where so cold and there was not heating she responded “yeah! They are cold aren’t they”
Stayed 1 night in Dec 2023

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service
The hotel was nostalgic and with the huanted history, it made for a great stay. The rooms are small, but they preserve the nostalgic feel of the 1920’s. Only complaint was parking. Definitely not enough parking and you can’t park in the street over night. Public parking can be costly for a multiple day stay. For two days we paid an extra 72.00 just to park. If the parking could be better situated, I would have given 5 stars.
Stayed 2 nights in Dec 2023

6/10 Okay

JulieAnna

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

DANNY

Stayed 1 night in Dec 2023

8/10 Good

Misty

Stayed 1 night in Dec 2023