Indoor pool, 2 outdoor pools
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Reviews of Chalet Belmont Hotel

4.5 out of 5
Chalet Belmont Hotel
Via dil Parc 3, Flims, GR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 39 reviews" "
Rating 8 - Good. 12 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in Flims.
I went with a friend for a ski weekend. The hotel has a shuttle bus that runs up and down and they were very quick when we called them to come pick us up. The rooms are very nicely appointed, large and comfortable. My only pointer to management would be that the staff at the check-in desk are pretty clueless. I think they are mostly trainees. On arrival they checked me into a room that is no longer being used for guests, ie it had no curtains etc. When I left in the morning and tried to explain we vacated the rooms but will come settle the bill after skiing this also caused great confusion. When we finally checked out they still seemed confused. its always different people. This however did not detract from the overall experience and I can happily recommend to anyone.
Stayed 2 nights in Mar 2018
Response from Simon Rusconi on Mar 15, 2018
Dear guest Thank you for being a valued guest of the Waldhaus Flims and for your constructive feedback. We are very pleased to know that you enjoyed your stay with us. As we strive to create an unforgettable experience for every one of our guests, we apologize that your expectations were not fully met. Please rest assured that we make a proper follow up with our team. We look forward to welcoming you soon back in Flims. Sincerely yours Simon Rusconi General Manager

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
Beautiful and amazing hotel, great service, super friendly staff, great spa, spacious and comfortable room. Only recommended improvement would be the Grand restaurant off ours food offers. Not a lot of options and the burgers were tough and not that tasty, especially considering the price we payed. A bit of a shame in such a great hotel
Stayed 1 night in Jan 2018
Response from Simon Rusconi on Jan 25, 2018
Dear guest Thank you very much for taking the time to share your recent experience at the Waldhaus Flims and for staying with us. We strive to create an unforgettable experience for every one of our guests and apologize that your expectations were not fully met. We look forward to welcoming you again. Kind regards, Simon Rusconi Managing Director

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice spa hotel
Spacious though outdated rooms with large balcony. Breakfast is great, dinner options in the restaurant little expensive but of good quality. The spa area is very nice and relaxing atmosphere. Staff is friendly. I recommend this hotel especially if you want to relax and enjoy some spa treatments, or you want to Ski/hike.

6/10 Okay

Manish, Dubai

Not worth for Chur stay although nice neighbourhoo
The location was misleading as the property is away from the station in Chur. It costed more than room rent to come and go to property

10/10 Excellent

Philip , Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly excellent hotel !
We booked into the hotel not knowing anything about it whilst visiting our Son who is a ski instructor in Flims. The price suggested that the hotel would be reasonable but no more (thanks Expedia - great price !). As it turned out, it was perhaps one of the best hotels we have stayed in with a very high level of service - staff were very good indeed. The room in the Belmont section was huge with a balcony, walk-in wardrobe, lounge area. Breakfast was top class and other restaurants in the group also very good - try the curling bar for a good atmosphere. Facilities include a very good spa - inside and outside pools, gym with classes etc. The hotel is well situated for skiing, restaurants and the town. They are in the process of installing a new golf facility and we may return for this later in the year. Overall, highly recommended.

10/10 Excellent

Jean-Gerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing weekend
We really enjoyed staying at Grand Hotel Waldhaus. The service is impeccable. Though we were staying just one night, they offered us to stay at the spay the second evening after skiing all day. The rooms are a little bit too warm, though.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbares Hotel mit schönem Wellnessbereich. Super Restaurants mit sehr gutem Essen. Preisniveau eher höher, aber für den Aufwand okay.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Aufenthalt
Grundsätzlich schöner Aufenthalt. Zimmer sehr gross und gut eingerichtet. Ein kleines praktisches Detail aber fehlt in der Dusche: Eine Halterung für das Duschmittel und Shampoo.
Stayed 1 night in Jan 2018
Response from Simon Rusconi on Feb 4, 2018
Sehr geehrter Gast Herzlichen Dank für Ihren Aufenthalt im Waldhaus Flims und für Ihr Feedback. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben und senden herzliche Grüsse Simon Rusconi General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Top!
Sehr gutes Frühstück, Sauberkeit des Zimmers, schöne SPA und gutes Restaurant.

10/10 Excellent

Reto, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-Hotel in einmalig grossem Hotelpark
Top-Hotelanlage, z.T. mit ein wenig Patina, aber sehr sauber, mit mehreren Gebäuden in wunderschönem Park. Sehr freundliches, engagiertes Personal, tolles Frühstücksbuffet, Top-Wellnesszone, viele Leistungen inbegriffen (zB. Mountain-Bikes). Sehr gut gelegen für schöne Wanderungen, Caumasee in wenigen Minuten zu Fuss erreichbar. Wir sind gespannt, wie es nach der Komplett-Renovation (bis Ende Nov. 16) aussieht.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Skiurlaub in einem tollen Skigebiet und einem wunderschönen Hotel

8/10 Good

Patrick, Neuchâtel

Liked: Cleanliness, staff & service, room comfort
toujours un must
Site idyllique, le temps s'arrête dans un environnement global aussi serein. Piscine et spa magnifique, personnel très attentif et aux petits soins. On sent toutefois que le niveau n'est pas égale selon les divers bâtiments. Le chalet Belmont nous replonge dans les années 80... quelques investissements de rajeunissement s'imposent.

10/10 Excellent

Josefine, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wunderbares Hotel zum Wohlfühlen und Erholen
Wunderschöne Lage, sehr schöner Wellnessbereich, hervorragende Küche, und ein allgemein engagiertes, sehr freundliches und kompetentes Personal! Leider war der Aufenthalt viel zu kurz.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grymt
Bra service, bra spa avdelning o grym frukost!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Entspannendes Wellness-Weekend
Der Wellness-Bereich des Hotels ist sehr schön und man kann sich super entspannen. Das Servicepersonal war freundlich. Die Zimmer sind eher älter, aber dennoch komfortabel und sauber. Das Waldhotel ist eine sehr empfehlenswerte Adresse für entspannende Auszeiten. Wir waren vier Frauen und alle waren begeistert vom Hotel!

10/10 Excellent

Jörg, Dietlikon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente von Alt und Neu der Spitzenklasse
War nur für eine (leider) Übernachtung in Flims. Was an Service und Annehmlichkeiten für den Preis geboten wurde war Spitzenklasse. Frühstückbuffet wie auch der Service an der Bar war super. Wer Alt und Neu liebt ist goldrichtig hier.

6/10 Okay

Daniel, der Schweiz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tolle Anlage, Zimmer alt
Eine Sehr Schöne Hotelanlage und fantastischer Servicequalität. Der SPA-Bereich und das Frühstücksrestaurant sind sehr schön, leider etwas zu klein geraten für die Hotelkapazität. Das Zimmer ist sehr in die Jahre gekommen

10/10 Excellent

Daniela, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de rêve
Cet hôtel est situé au milieu d'une forêt. Il est très beau. Le service était exceptionnel. Il y a aussi un spa très beau.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Top Service!
Service 1A, sehr freundliche Receptionistin, tolle Annehmlichkeiten wie z.B. Transport ins Restaurant, luxuriöses Ambiente, feines Frühstücksbuffet, sehr schöner SPA!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mountainbiker, Wettswil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idylische Lage mit tollem Service
Mit der Übernachtung im Belmont profitiert man von der 5*-Service zum 4* Preis. Wunderschön gelegen im eigenen Hotelpark. Zimmer waren sauber und sehr gross, nur das Badezimmer ist etwas in die Jahre gekommen. Wellness mit üblichem Standard für ein SPA Hotel. Diverse Zusatzleistungen wie gratis Bergbahn, gratis Fahrradverleih oder spezielle Kopfkissenauswahl. Wir waren durchwegs zufrieden und freuen uns auf den nächsten Besuch.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super tolles hotel
Rundherum zufrieden - wir kommen wieder!!!

10/10 Excellent

Jaggi, Winterthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles einmaliges Ambiente
Ein Erlebnis in jeder Beziehung. Schade, dass der Aufenthalt so kurz war.

10/10 Excellent

Piff, Puff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell med mycket bra service. Minus att delen som vi bodde på låg lite avsides, att rummet var lite gammalmodigt samt alldeles för varmt o att det inte gick att justera.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Phil., Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pour mix "randonnée / spa"
Très bonnes vacances en famille. Hotel "family friendly" avec piscine et kid's club. Environnement superbe pour découverte des Grisons et randonnées. Service impeccable (y compris limousine pour déposes aux remontées mécaniques et en ville). SPA/Sauna moderne et excellent.

10/10 Excellent

Azat, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасный отель в чудесном месте
Обслуживание великолепное! Кухня в ресторане высококлассная.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ausgesprochen angenehmes Hotel
Sehr freundlicher und zuvorkommender Empfang, Zimmer sehr gross mit Balkon, absolut ruhige Lage, Frühstücksbuffet lässt keine Wünsche offen, sehr zuvorkommendes Personal, Lage des Hotels etwas ausserhalb des Zentrums

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Esteban

Liked: Cleanliness, staff & service, room comfort
El lugar y la atención son espectaculares! El personal de lo mejor de Europa, siempre estuvieron atentos para cualquier consulta.

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr guter Service und sehr aufmerksames Personal.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alles super
Besten Dank. Die Leute waren immer sehr aufmerksam. Eines der besten Hotels ever.