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Reviews of Hotel Panama

3 out of 5
Hotel Panama
Via XX Settembre, 80, Florence, FI

Reviews

8.0

Very Good

Rating 10 - Excellent. 195 out of 626 reviews" "
Rating 8 - Good. 294 out of 626 reviews" "
Rating 6 - Okay. 92 out of 626 reviews" "
Rating 4 - Poor. 29 out of 626 reviews" "
Rating 2 - Terrible. 16 out of 626 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Krasimir

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. They canceled the reservation without letting me know
Stayed 2 nights in Jan 2024

2/10 Terrible

Tonghai

Disliked: Staff & service
I never stayed in this Hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Rolland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Okay stay
People at the desk were very nice and helpful. We stayed in room 204 which was very dated. Peeling wallpaper, water stayed pooled on the floor outside shower. Took us 15 minutes to walk from station. Not many restaurants around. All and all just okay. Clean safe quiet. Bed was not very comfortable.
Stayed 3 nights in Oct 2023

8/10 Good

Lieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 nights at Hotel Panama. It’s just out of the busy centre of Florence but far enough to be away from the noise and hustle and bustle of Florence. It’s a good 15-20min walk from the main train station. There are good bus links nearby but I walked everywhere so that I could see more of Florence. It’s not great for nearby restaurants so I suggest eat in town before heading back to the hotel for bed. Honestly though, if you’re like me and don’t mind a 20min walk to most places, then this hotel is in a good place. The hotel and room was clean and basic, but honestly it was just a base for me to sleep. If you’re out and about most of the day then it’s perfectly fine. The breakfast was disappointing for selection and very few. And you could homely have 1 coffee. Other then that it was good.
Stayed 3 nights in Sep 2023

2/10 Terrible

Katherine

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a non smoking room but room stank of smoke. Went to the front desk to complain they said about spraying and opening window, which we did. Even after leaving window open all afternoon and evening until we got back did not help the smell. Could not change room, so had to stay in room was given. Would not recommend rooms for staying presentation in reception clean and tidy just did not get what paid for. Very disappointed with service and accommodation will not waste money and stay here again. I am even putting a complaint in with Expedia to get this resolved due to miss selling of room type/condition.
Stayed 1 night in Oct 2023

10/10 Excellent

Lee-Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful, and I had a wonderful stay!
Stayed 6 nights in Aug 2023

10/10 Excellent

Troy, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Great firm bed! Close to things
Stayed 2 nights in Jun 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location hust outside the city center.
Stayed 1 night in Apr 2023

8/10 Good

Mahnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, away from the madding crowds.
Stayed 4 nights in Apr 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful and friendly. The premise was beautiful, clean and conveniently located. Highly recommendable.
Stayed 2 nights in Apr 2023

10/10 Excellent

travis

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Karine

Stayed 1 night in Sep 2022

10/10 Excellent

George J

Stayed 4 nights in May 2022

8/10 Good

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couples trip
romantic, cute hotel we really enjoyed our stay there!
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
The location and service was absolutely wonderful. The only comment about our room was that the air system was a bit noisy so I turned it off and that left the room on the cool side. Breakfast was good and offered alot of choices. Be aware that the adaptor you bring needs to fit 2 or 3 narrow holes, not like Rome which fits the standard 2 hole adaptor.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Good location, friendly staff, clean room. Very basic breakfast, bad shower and noisy street.
Stayed 2 nights in Oct 2019

2/10 Terrible

Abdul

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I get room just like storage there is no windows the toilet inside the shower room The telephone doesn’t work there is a lot of insects in the room spiders and bugs Photos the Boston in the app it’s big difference between the photos on the real there is no coffee machine no hot water the bill is just like rugs it’s very hot use
Stayed 3 nights in Oct 2019

8/10 Good

vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Donnathan, Canada

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a far walk from everything, especially with luggage. The room was very musty smelling and gave me hives all night.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small as was bathroom and shower, but everything worked including A/C. We enjoyed having breakfast in the courtyard as well as having a beer there late in day. It’s a bit far from restaurants and main attractions, so you don’t really want to be going back and forth to it during the day.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was perfect! Thank you Hotel Panama!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for price point. Spacious room and bathroom. Just no room separation. Friendly staff. Lady at front very enthusiastic
Stayed 1 night in Oct 2018

10/10 Excellent

Harald, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel - good Location & friendly Staff. Thanks a lot and best regards from Switzerland, Harald & Kids
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Probabaly the smallest and most uncomfortable shower you can have
Stayed 6 nights in Sep 2018

6/10 Okay

Yuri, Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was different from what I’ve paid for and half size of what is on Expedia. Wallpapers on walls really should be changed, power outlets are available for room utilities only. Do you want to charge your phone? Unplug fridge first! Nice staff, balcony and it was clean though.
Stayed 5 nights in Sep 2018

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Gerard, Scotland

Liked: Staff & service
3 Starr at besr
Good location, booking in easy and pleasant, we were party of three couples and two of the rooms needed some T L C, paper on wall ripped and makeshift repair done to it, small toilets. thinnest towels I have ever come across hand towels were like pillowcases perhaps Italian way. Breakfast, myself and my partner went down to breakfast there was only one boiled egg left, when asked could we please have another told all finished assume one egg per guest so someone must have taken two. On going up for another cup of tea lady pointed to sign saying all second cups of hot drinks must be paid for, ridiculous
Stayed 2 nights in Sep 2018

8/10 Good

Chris, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are a little hard. Staff is friendly and helpful. Clean place. Only complaint is the air conditioning. You can’t turn it colder. It’s set at 26 degrees Celsius or so. That’s not cold when it’s hot outside. Felt muggy and humid inside the room. Oh I forgot. Our room had a tub/jacuzzi. The shower head was at waist level. No curtain to keep water from going all over the place. My girlfriend tried to fill tub but brown water came out. So had to take a shower with the flexible house shower that was at wasñist level.
Stayed 2 nights in Sep 2018

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Michael

Liked: Staff & service
Typical tourist
Stayed 7 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Soso
Dark and humid and spacious room or small and sunny room with uncomfortably small bathroom space. Its reception and staffs are so nice.
Stayed 3 nights in Jan 2018

8/10 Good

Cillian

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2018

8/10 Good

Mark, lebanon

Liked: Cleanliness, staff & service
Nice cosy hotel with a good location.
Nice small afordable hotel with a friendly and professional staff. Check in was fast. Room was a bit small but clean and comfy. Location was good, a 10 min walk from the center. And there are bus stops nearby. I recommend it when travelling on a budget.
Stayed 1 night in Dec 2017

8/10 Good

Mark, lebanon

Liked: Cleanliness, staff & service, room comfort
Nice small hotel
A nice small hotel in a very calm region that's 10 minutes walking from the main attractions of the city. Room was a bit small but clean and comfortable. Friendly staff. Express check in. Would totally recommend it
Stayed 1 night in Dec 2017

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel a short distance from city centre
This hotel is about 15 minutes walk to the Duomo. 20 minutes from the airport by taxi or 30 minutes by shuttle, including a short walk. Taxi, better if you have luggage. All the staff were polite, helpful and friendly I had a room in the house behind the main hotel which was very peaceful and quiet. The local area is friendly and there is a fair diversity of drinking and eating options. The cultural options are astounding within 5 minutes walk. Room spotless and cleaned daily and looked recently decorated. A really good location and excellent service but check the hotel provided map first 😀
Stayed 12 nights in Nov 2017

8/10 Good

Myo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is so clean and staff are very helpful. Every day room service makes perfect clean. I am really happy staying in this hotel. Room is rather small but really value for money. Breakfast is also nice. Hotel is located in very good location so easy access to all public transports. Even if you take taxi it is really easy to direct taxi drive as this hotel is well recognized by local people. But rooms are not sound proof so if you have noisy neighbors you will be suffering so apart from that everything is nice and cool. I really recommend value for money hotel Panama. Thanks
Stayed 9 nights in Sep 2017

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

6/10 Okay

Darshan

Disliked: Room comfort
Not the best hotel I ever stayed at.
Not the best hotel I ever stayed at. 1. There is no AC, its only a cooler. I think that was cheating. 2. The shower was a joke. I have attached a picture. I could not move without hitting my leg on the toilet or spread even my elbows without hitting the walls. It was so congested, I could not even take a proper picture for this review. Hope the picture helps other travelers. 3. Breakfast was only continental. No eggs or anything hot. Only one cup of hot beverage is included. If you want another one, you have to pay 1.20 euro per cup. I go to Italy often and I would not stay at this place again.
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Renovation required
Panama Hotel needs renovation. I would recommend staff to be more friendly.

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stay in Spring 2017
Stayed for 5 nights in a single room. All the staff were super friendly and helpful and breakfast was tasty and plentiful. Stayed in a single room, but the bed was on the small side - probably wouldn't recommend it for anyone taller than around 5"5". The room was spacious with a decent sized bathroom. The shower cubicle was smaller than I was used to but I personally didn't find this a problem. The location was handy and a nice respite from the crowds. A bus stop 2mins walk away takes you to the top of Piazzale Michelangelo, if you're short on time.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice room, comfortable bed and helpful staff

8/10 Good

Alix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Panama - a great budget option
Hotel Panama offers basic amenities but I have rated as good because for the price, it was great value. It was very clean and the staff were great. Location was also pretty good - a straight road down to the centre took 15 minutes with a bus stop close by if needed. I had a single room, which was very small but it had everything I needed (including free WiFi, safe, minibar and hairdryer). The bathroom was also very small - essentially a wet room. The shower had no curtain and was next to your toilet so everything got wet when showering but dried off easily enough. If you are planning to be out all day and literally want to come back to the room to sleep, then it is a great option. If you want creature comforts and a room to relax in, then it probably isn't the hotel for you. I went in March, paid a great price for the room (cheaper than B&Bs in Britain) and was close to the city centre. It worked for me but I was realistic about what I would be getting. The staff couldn't have been more helpful, which makes such a difference. All in all, a great option and I would consider staying there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 15 mins walk to the centre and close tr
Nice hotel 15 mins walk to the center and close train station for our trip to pisa. Our room was on the -1 floor opposite where breakfast was served so quite loud in the morning. The toilet that backs on to the room was extremely loud it was like the toilet was in the room.The hotel was nice and staff were extremely helpful to make our stay enjoyable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Basic plus
I stayed here for business. A basic yet comfortable room. Well located. Good, helpful staff. It's no frills, but a great find, reasonable value.

10/10 Excellent

Claudine, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely cosy hotel
Loved our double room and hotel. The breakfast's were lovely too...place was so lovely and quaint. The area was superb, the people and staff amazing. I just love Florence!

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Good walk to city center and train station but doable.