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Reviews of Holiday Inn Express Hotel & Suites Ft Lauderdale Airport/Cru, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Ft Lauderdale Airport/Cru, an IHG Hotel
1150 State Road 84, Fort Lauderdale, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 708 out of 1279 reviews" "
Rating 8 - Good. 305 out of 1279 reviews" "
Rating 6 - Okay. 119 out of 1279 reviews" "
Rating 4 - Poor. 67 out of 1279 reviews" "
Rating 2 - Terrible. 80 out of 1279 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna, lakeland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, comfy beds and quiet area. Sports pub across the street served excellent food. Gas station nearby and awesome location to stay in close proximity to the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Meng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel meets my expectations. The staff is friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, nice pool and breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

Kaitlin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked two queen rooms for a night before a cruise. Our flight unfortunately got delayed so we didn't arrive until 5:00am. So we only used the rooms for a few hours. It was convenient to have an airport shuttle but it took much longer to arrive than we were told. The rooms were fine and it was convenient to have breakfast there. However, the hotel sent me a text when I booked that said we could use a shuttle service from their hotel to the cruise port for $10 a person. We used this service but found out later when reviewing my credit card bill that instead of $60 for 6 people in the shuttle to the port, the hotel charged us $96. I called twice to ask about the charge and both times was told there was no one there who could help me because it is an outside company and that the price for the shuttle is $15 plus tax. I would have to dispute the charge with the shuttle company. It was the Holiday Inn that told me the incorrect price, not the shuttle. Had we been given the correct information, we would have taken an Uber for way less. Don't be fooled by their false advertising.

10/10 Excellent

Frantz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and renovated. Loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Duc

Traveled with partner
Liked: Property conditions & facilities
Breakfast was great!
Stayed 1 night in Apr 2024

6/10 Okay

Lise

Traveled with partner
Liked: Cleanliness, staff & service
Liked the shuttle but did not like the fact that I had to register in advance for the return to the airport. And in my case, they forgot to put my room number on the list, so I had to wait a long time.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

MARIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the airport with shuttle services and walking distance to eating areas.
Stayed 2 nights in Apr 2024

6/10 Okay

Mary

Traveled with family
Liked: Amenities
Disliked: Staff & service
The property was close to a sports bar we could walk to. Bonus it was a “Packers” bar.
Stayed 1 night in Apr 2024

8/10 Good

Dale

Easy to find. Free parking.
Stayed 1 night in Apr 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service
Comfortable bed, nice shower, also nice to have a breakfast provided. Did not like the tiny little ants but they didn't bite. Great for a one-night stay next to airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Victor, Newburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
clean y good stuff loved
Stayed 2 nights in Apr 2024

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great for a family.
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ross

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one night stay before our cruise. Breakfast was very good with great choices.
Stayed 1 night in Apr 2024

8/10 Good

Dianne

Traveled with partner
Strange set up for a suite. Not great lighting in the room. No sack breakfast or coffee out front for those leaving early. But thumbs up to staff and shuttle driver, and proximity to airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Patti

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Stan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, updated
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
This property is a great value for the money. The free breakfast offered a lot of choices more so than most. The room was in good condition pool and work out. Rooms were in good condition also.
Stayed 2 nights in Apr 2024

4/10 Poor

David

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
for a holiday inn express the property was in poor condition
Stayed 1 night in Apr 2024

8/10 Good

Marisa

Liked: Cleanliness, amenities
Good service , bad attitude from one employee
Stayed 2 nights in Apr 2024

8/10 Good

kadee

Comfy
Stayed 1 night in Apr 2024

8/10 Good

Marlene, New castle

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is so nice and clean. The staff is not too friendly but it’s ok
Stayed 1 night in Apr 2024

6/10 Okay

Luis

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property was old and the carpets in the room dirty. Breakfast was good.
Stayed 2 nights in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was just a place to stay the day to not spend 12 hrs at the airport. It was generally nice, considering it was older. Not the greatest area or easiest to overall very comfortable and accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful and accommodating to our needs. Property was in a nice area and the room was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Offers shuttle service. Breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Torsten, Cape Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for one night.
Stayed 1 night in Apr 2024

4/10 Poor

Reiny

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

christian

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a stay when cruising out of Fort Lauderdale!
Stayed 1 night in Apr 2024

10/10 Excellent

Robin, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy. Close to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CJ gave excellent customer service in a very hectic time with many people checking in and out at the same time. He was patient with even the most repetitive questions. We arrived early and he made sure we had a room as soon as one came available.
Stayed 1 night in Apr 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

SASHA

Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey, Morrow

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Clean
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I love it!
Stayed 1 night in Apr 2024

10/10 Excellent

Paul, Frisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2024

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not far from interstate access to north Miami. Staff nice a food good. Rooms clean even though bathroom was old
Stayed 4 nights in Mar 2024

8/10 Good

George

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to an overnight stay- as usual crowded breakfast area; no good options for dining after hours Very clean and comfortable
Stayed 1 night in Mar 2024

6/10 Okay

CIRILO

Stayed 1 night in Apr 2024

10/10 Excellent

Robine

Traveled with partner
Liked: Property conditions & facilities
Very clean and comfortable, we arrived at the hotel 3 hours before check in and they got into a room in about an hour! Very nice staff.
Stayed 1 night in Mar 2024