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Ambassador Hotel Frankfurt

Riverfront hotel connected to the convention center in Bahnhofsviertel with business center

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June 2024
July 2024

Photo gallery for Ambassador Hotel Frankfurt

Interior entrance
Property amenity
Exterior
Standard Double Room | In-room safe, desk, free WiFi, bed sheets
Daily buffet breakfast (EUR 12 per person)
Reviews
7.6

Good

Popular amenities

  • Breakfast available
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Moselstrasse 12, Frankfurt, HE, 60329
  • Popular LocationFrankfurt Christmas Market14 min walk
  • Popular LocationRömerberg14 min walk
  • Popular LocationSkyline Plaza15 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)17 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Very quiet and highly convenient location, close to public transportation and friendly staff. Lobby was clean, well lit ...
Jose
Dec 12, 2023
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Room options

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About the neighborhood

Frankfurt

Located on a river, Ambassador Hotel Frankfurt is in Bahnhofsviertel neighborhood and is connected to a shopping center. Alte Oper and Festhalle Frankfurt are cultural highlights, and travelers looking to shop may want to visit Skyline Plaza and Frankfurt Christmas Market. Senckenberg Museum and Palmengarten are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Frankfurt travel guideOpens in a new window

What's nearby

  • Main Tower - 12 min walk
  • Frankfurt Christmas Market - 14 min walk
  • Römerberg - 14 min walk
  • Skyline Plaza - 15 min walk
  • MyZeil - 17 min walk

Getting around

  • Münchener Straß/ Frankfurt Central Tram Stop - 2 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 4 min walk
  • Frankfurt Airport (FRA) - 18 min drive

Restaurants

  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mosel-Eck - ‬1 min walk
  • ‪Kakadu - ‬2 min walk
  • ‪eatDOORI - ‬3 min walk

About this property

Ambassador Hotel Frankfurt

Hotel near Deutsche Bank Park
Close to Main Tower and Alte Oper, Ambassador Hotel Frankfurt provides dry cleaning/laundry services, a bar, and a business center. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, a TV in the lobby, and a porter/bellhop
  • Multilingual staff, a vending machine, and a 24-hour front desk
Room features
All guestrooms at Ambassador Hotel Frankfurt include amenities such as free WiFi, safes, and room service.
More amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Farsi, French, German, Moldovan, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ambassador Frankfurt
Ambassador Frankfurt Hotel
Ambassador Hotel Frankfurt
Frankfurt Ambassador Hotel
Frankfurt Hotel Ambassador
Hotel Ambassador Frankfurt
Ambassador Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel
Ambassador Hotel Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Is Ambassador Hotel Frankfurt pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ambassador Hotel Frankfurt?

This hotel doesn't offer parking.

What time is check-in at Ambassador Hotel Frankfurt?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Ambassador Hotel Frankfurt?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Ambassador Hotel Frankfurt located?

Located in Bahnhofsviertel, this hotel is within a 15-minute walk of Financial District, Main Tower, and Frankfurt Christmas Market. Römerberg and Skyline Plaza are also within 1 mi (2 km). Münchener Straß/ Frankfurt Central Tram Stop is only a 2-minute walk and Weserstraße-Münchener Straße Tram Stop is 3 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 695 reviews" "
Rating 8 - Good. 316 out of 695 reviews" "
Rating 6 - Okay. 176 out of 695 reviews" "
Rating 4 - Poor. 45 out of 695 reviews" "
Rating 2 - Terrible. 19 out of 695 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and highly convenient location, close to public transportation and friendly staff. Lobby was clean, well lit and inviting. The room and bathroom was very clean, comfortable and while compact, didn't feel too small. The breakfast was delicious and a great start to the day with lots of simple options. Definitely would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Mark, Seal Beach

Traveled with partner
Liked: Cleanliness, staff & service
Nice breakfast buffet. Rooms are small and a bit dated.
Stayed 1 night in Sep 2023

6/10 Okay

Edmund

Stayed 1 night in Jun 2023

8/10 Good

Peter

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ibis property, and was a decent stay. The staff was very helpful, and the check-in area was good for a short coffee break. The location was good for our trip, near the main Frankfurt train station and not too far from the city center. The breakfast was actually really above and beyond. The hotel layout was a little confusing, and we did not get our reserved room type (4 single beds vs 1 double & 1 pullout). Overall good stay.

8/10 Good

Marc

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the staff, lobby, and room. Neighborhood was mediocre. Within walking distance of train station and downtown though.

6/10 Okay

Radu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in lady was excellent.
Stayed 1 night in Sep 2022

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an overall good hotel with excelllent customer service from staff. The staff were very helpful and respectful towards hotel guests.
Stayed 1 night in Jul 2022

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was great overall
Stayed 2 nights in Dec 2021

10/10 Excellent

Martina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very large breakfast buffet
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Miklos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, was the ibis hotel and not the ambassador, rude front desk staff, and dirty rooms
Stayed 1 night in Aug 2019

6/10 Okay

Lori

Liked: Staff & service
Disliked: Room comfort
Ok if you need somewhere to stay
Everyone at reception was nice, except we saw someone go into our room when we had one day left, he shut off our key cards. when asked why he said "oh you have one more day". but i dont know why he had to go into our room. We asked to switch rooms due to a shower without a door & a guy smoking on our balcony. They did this without asking, but i found all the beds very uncomfortable. The included breakfast was really nice! Located in a kinda sketchy area after dark, but near the train station. also wifi was spotty.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Small hotel and suitable for short stay only
Stayed 7 nights in Feb 2019

8/10 Good

Emiliano, Arlington, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the inside great friendly staff. But when you go outside a street block away the surrounding around is sketchy.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, area very multicultural.
Hotel location for ease of getting around was very good, however, our room on the 2nd floor overlooked a restaurant which was a bit noisy. We could keep the window closed which made it a bit stuffy, but would be too noisy with it open. Free breakfast was very good. Wifi hit and miss. Cleanliness very good. Hot water took about 2 minutes to come through, that might depend on where you are in the building.
Stayed 3 nights in Sep 2018

10/10 Excellent

Sai Prasanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Be prepare for the problems
The condition of equipment in the hotel is not good. The staff doesn't really care about it. Be prepare for it.
Stayed 3 nights in Sep 2018

8/10 Good

Ben, Dublin, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The hotel itsel was fine / breakfast very good / staff very helpful / bedroom / bathroom clean. -Hi-Fi access very good. BUT of twenty-two television stations available only two were in English: CNBC (Business / Financial) and Children's Nickelodeon channel. The area leaves a bit to be desired so get familiar with bus and U-bahn routes and the ticket machine
Stayed 4 nights in Sep 2018

6/10 Okay

JulesNC, North Carolina USA

Liked: Cleanliness, staff & service
It was close to train station and probably better for business or a couple nights. The free breakfast was absolutely great!!!!
Stayed 3 nights in Aug 2018

6/10 Okay

Robin, Frankfurt

Liked: Cleanliness, room comfort
When I booked this facility I thought I booked with the “ambassador hotel” but it turned out to be Ibis. The only place you’d see the “ambassador” name is a small plaque in the wall. When I enquired about the name, the staff simply said it is under the same owner group. This is absolutely misleading!!! Ambassador’s cost is more than Ibis and if I wanted to stay at Ibis, I would have booked Ibis.
Stayed 3 nights in Jul 2018