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Reviews of Franz Josef Montrose Hostel Lodge

2 out of 5
Franz Josef Montrose Hostel Lodge
9 Cron Street, Franz Josef Glacier, West Coast

Reviews

8.4

Very Good

Rating 10 - Excellent. 110 out of 258 reviews" "
Rating 8 - Good. 99 out of 258 reviews" "
Rating 6 - Okay. 39 out of 258 reviews" "
Rating 4 - Poor. 7 out of 258 reviews" "
Rating 2 - Terrible. 3 out of 258 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Bryan

Hotel was closed when we got there to check in. Tried two phone numbers. Spark message said both were not connected. Went elsewhere as obviously closed down
Stayed 1 night in Jan 2021

8/10 Good

Kevin

Liked: Cleanliness, staff & service
One night in Franz Josef
It was just a one night stop. The Montrose was ok really, it was far from new and without any bells and whistles but it seemed pretty clean and the staff seemed to care about the place.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Ute, Sunshine coast , Australia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's close to everything. The staff was friendly Good value for money!
Stayed 1 night in Feb 2020

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
ok for one night
Good location, clean room, but very small. Not much of a breakfast
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable- the tv was a nice addition to the room. Kitchen was well kept and the size seemed reasonable for the number of folks staying. Biggest drawback that essentially ruined our stay was that the floors and walls are so thin, we were kept up most of the night by late arrivals (10pm and midnight) then again by people getting up early (5am).
Stayed 1 night in Feb 2020

6/10 Okay

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel
Beautiful city, great location It’s a hostel
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, stayed in the dorm with some mates. Good kitchen facilities. Bathrooms are a little small, but otherwise good. Very nice staff.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very well maintained property and all amenities were available, again very well kept for a small town and budget stay! Very impressed and will recommend than shelling out a lot more on other hotels around, the views and access to towns, transport etc are the exact same.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally liked the great big kitchen and an awesome view from the room.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access and friendliness of staff. Very happy
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Amenities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the room wasn’t sound proof as I can hear phone conversations on next room n middle of the night conversation in a very clear manner.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
We had stayed here before 3 years ago - They offered Soap in the evening and A basic Breakfast ( Toast etc ) in the Morning This was a nice touch and appreciated - Forward 3 years and the Soap after inspecting the fridge it was stored in we elected to pass this - Breakfast was verbally advised to us 7.30 am - We were there in expectation but after a wait decided to travel on - Sad really - On a positive the room was clean and well presented Reception Staff was pleasant and plenty on on site Parking - Negative is in the Review
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Nothing fancy but and okay place to stay
The Montrose is a fine place to stay if you're not looking for anything fancy. The place was clean and the staff were friendly. There are no tv channels, but they do have movies you can 'rent' and return. Just note that the complimentary breakfast is just bread to make toast, coffee and some cereals - its a bit scarce and not very filling if your planning to go do lots of activities during the day.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and efficient. The rooms were secure, clean and had everything we needed. Breakfast included in the price was great.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I checked in with was super friendly & showed me around. Our room was clean & had everything we would have needed for the night. Absolutely no complaints :)
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Unbearable odour!!! Would not reccomend
Friendly staff. Good location. Liked that there was a heated blanket. However... The cleanliness and condition of this place is poor. I couldn't bring myself to brush my teeth or wash my face on our last day as when I would use the bathroom (was in a private bedroom/bathroom) I couldnt help but gag continuously due to the foul odor coming from the sink pipes. The shower smelt like urine. There was black coloured mould growing in the shower. Would not recommend this place.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit was a bit small. Had poor reception for tv whilst raining. Room selection not good for an old man to walk up stairways to his unit.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

The hostel had good parking and in close proximity to the main town however had the most unbearable smell. Not sure what it was or where it was coming from but I had to hold my breath as I entered and exited the building.
Stayed 2 nights in Apr 2019

6/10 Okay

Mortaza

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

6/10 Okay

Zhee, Kuala Lumpur, Malaysia

Traveled with partner
OK overall, but nothing above expectation. Basic necessities are covered but not more. The place seems old, so it's not spotless cleanliness wise. For the price we paid, maintenance could have been better.
Stayed 1 night in Mar 2019

6/10 Okay

Miguel

Liked: Cleanliness
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
I liked the feeling of community. Staff and guests were friendly. The walls were very comfortable thin so sound was an issue when sleep was needed.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Centrally located, disappointed with the musty damp smell of room and facilities. Disappointed with noise levels and the transfer of noise fro the upper storey of the building.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
It was OK for the price, accommodation a bit basic, shared toilet and bathroom facilities. Kitchen was well equipped with plenty of seating. Beakfast was adequate with a range of cereals, yoghurt and hot drinks.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but Nice
We were a bit skeptical at first since this place looked like a backpackers hostel but we had booked a room with private bath. Our room was in a separate building with its own kitchen facility. Our room had everything we needed, was clean and quiet. There was bk provided which was served in the communal kitchen. It consisted of cornflakes and a muesli, bread for toasting, jam, a yogurt and some canned fruit. It was served yourself and wash up your dishes etc when done. All in all we had a good stay and could walk around the corner to shops and restaurants.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
this is a hostel with many rooms and shared facilities....not motel. thin walls. common area, kitchen and dining had a stale stuffy odour....not pleasant. under the bed covers were several strands of long hair from previous person. very basic accommodation....would not rate it 3 stars.
Stayed 1 night in Mar 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable basic hostel handy for everything
In amongst a cluster of hotels, motels and hostels ...reception adequate but gets crowded when a bus arrives with new check-ins ... handled swiftly and efficiently ... open area houses dining room, kitchens and lounge. .. dorms basic but comfortable ... bathrooms adequate but short on basins (2 for approx 8 dorms with mirrors at waist height!) ... handy for everything ... Street food van down side serves tasty fried blue cod for $11 ... number of couple of hours walks followed by a visit to hot springs then food and drink ... wonderful
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cleanliness and staff. Should not be listed as a B&B, but a hostel. Breakfast offerings could be better.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Seriously mis-leading photos but it does a job
Having been spoilt with the previous 4 accommodations we were faced with a bit of reality here. It is basically a backpackers place whether dormitories or separate rooms. If you want cheap basic accommodation this fits the bill perfectly. Class 2.5 appropriately describes this accommodation. The continental breakfast is weetabix, cornflakes, or muesli and brown or white toast. The bed is comfortable. it is also very noisy when guests return or other people walk down the alley.
Stayed 1 night in Feb 2019

6/10 Okay

Michelle, Seattle Wa

Traveled with family
Liked: Amenities
Clean and convenient for the price. Free breakfast a great addition. Only problem was horrible smell from bathroom when we arrived and place definitely needs new sheets for the price we paid. Great kitchen area
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hostel was great. We had a private double room with shared bathroom. Very clean, provided towels and basic toiletries, arrangements for late check-in. Great location.
Stayed 1 night in Jan 2019

8/10 Good

Diane, Montgomery, TX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a queen ensuite room. It was clean, quiet and comfortable. It was a bit small, and it was upstairs bp, but we had a small refrigerator and hot pot in the room. The shared kitchen facilities were clean and well stocked. Breakfast was good, it would be better if fresh fruit were offered.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy going staff, small dorms with great views good breakfast
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, bed was comfy bunks quiet showers available when needed
Stayed 2 nights in Jan 2019
Response from Emily on Jan 16, 2019
Hi, Thank you for taking the time to review us, we are really happy to know you had a good time, that you found the bed comfy and showers good. Hope you enjoy the rest of your trip. Kind regards

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is not much more than my rating of a 1.5 - 2 star facility. For such an price paid, the room is small, bumpy bed, a sink no larger than a large pot, very tiny bathroom, no space to comfortable place the luggage without having to bump into it. There is no fan inn the room, so if it hot, then you are stuck with open windows and the noise of the surrounding area. A very captured audience if you want to do anything in the area and the owners charge heavily for the pleasure of having you there.
Stayed 1 night in Jan 2019
Response from Emily on Jan 14, 2019
Hi, We apologise that you did not find that the room met your expectations. We are trying to find a way for people to be able to store their luggage. We also do have fans that are available upon request and our prices are set to fit in the market in Franz Josef this summer time. We hope you enjoy the rest of your time in New Zealand. Kind regards

4/10 Poor

Mike

Disliked: Staff & service, property conditions & facilities, room comfort
Wouldn’t stay there again.
About as basic as you can get. The rooms are very small. No where to put anything. We had a room with it’s own toilet and shower, which again was very tiny. Said breakfast included and this again was basic, the only hot available was toast.
Stayed 1 night in Jan 2019
Response from Emily on Jan 16, 2019
HI Mike, We apologise we did not cover your exceptions. Our Queen Rooms with en-suite are 11 square meters and we do have 2 bed side tables and fridge for you to put your things. We apologise that breakfast did not meet your exceptions also, it does contain 3 types of cereal, toast, jams, butter, peanut butter, fruit salad, yogurt, fruit juice and Italian roast coffee which you can help yourself to. Thank you for your review and we will look at continuing to improve our rooms. We are sorry that you did not enjoy your stay with us and hope you enjoy the rest of your trip around New Zealand. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again
clean room, comfortable bed. en-suite is a little small
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay in Franz Josef. Clean comfortable room and bathroom,
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and bathrooms. Close to shops. A bit of noise coming from the local bar.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Get what you pay for. Clean but busy and walls very thin so snoring neighbour a pain.
Stayed 1 night in Dec 2018

10/10 Excellent

Gawie, Potchefstroom, South Africa.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Best value for money. Everything was clean. Enough shared ameneties not to wait in ques.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is well organized. Breakfast is provided, which is great.
Stayed 1 night in Nov 2018

10/10 Excellent

PY, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is huge with a kitchen that has basic amenities to cook meals. Heater in the showers is good as well for the cold weather. The hotel is located near to the lake which was great for a morning run. Do note that the hotel reception only open for certain hours, be sure to inform them in advance if you are arriving out of the opening hours. Overall we love this hotel and will stay there again if we visit Te Anau in future.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people, room a bit small, especially bathroom. Solid continental breakfast each morning
Stayed 2 nights in Nov 2018