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Reviews of Delta Hotels by Marriott Fredericton

3.5 out of 5
Delta Hotels by Marriott Fredericton
225 Woodstock Rd, Fredericton, NB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1000 reviews" "
Rating 8 - Good. 256 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

shelley

Disliked: Staff & service
No help!!!!!! after can cancelling our reservations.
Stayed 4 nights in Apr 2024

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 2 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

4/10 Poor

RAY

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Didn’t get the room I booked. Requested king bed with pull out couch. No pull out. Left one person stranded with no where to sleep. Room had undergone renovations (which are ok) but the floor was still dirty with sheet rock dust and debris.
Stayed 1 night in Apr 2024

10/10 Excellent

Madisson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

4/10 Poor

Jeffery, New Minas

Stayed 2 nights in Mar 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
In general, stay was okay. Room had an odd layout with strange lighting. However, bed was comfortable and clean.
Stayed 1 night in Mar 2024

4/10 Poor

Edyta

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My family and I stayed in this property in 2021 and we remembered it as a nice, family oriented hotel. Our recent stay was a disappointment. While staff was lovely, the room and the hotel common areas were simply dirty. I understand there is construction on some floors of the hotel but that does not explain sticky desk and bedside table, carpet that looked like it has not been vacuumed in days, dirty bathroom walls, dust and hair on the bathroom floor, brown stained toilet bowl and no toilet paper.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Clean well appointed
Stayed 1 night in Mar 2024

10/10 Excellent

michelle

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Madison

Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very noises and restaurant wasn't as good as last time
Stayed 1 night in Feb 2024
Response from Tara : Front Desk Manager on Feb 26, 2024
Thank you for choosing the Delta Fredericton. We hope to have the opportunity to serve you again in the future

10/10 Excellent

Perry, Toronto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid stay at the hotel. Staff was extremely helpful and friendly, welcoming my wife and I with open hours. Especial shout outs to: Waiter Bailey in the STMR restaurant (breakfast) Bartender Liam in the lobby bar Bartender Randy in the lobby bar Hope to see these three later in the year when we return.
Stayed 4 nights in Feb 2024
Response from Tara : Front Desk Manager on Feb 23, 2024
What a wonderfully kind review! We are so glad that you enjoyed your stay with us. Your kind words have been shared with the STMR36 staff, as well as the full hotel team. We look forward to welcoming you back again soon.

2/10 Terrible

Becky

Stayed 1 night in Feb 2024

10/10 Excellent

Nidhin

Stayed 1 night in Feb 2024
Response from Colin on Mar 20, 2024
Thank you for sharing your experience with us. We hope to welcome you back again soon.

10/10 Excellent

Michel

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Booked this room for my partner’s 50th birthday. I booked several weeks in advance and went 1 week early to make arrangements for a friend to have access early to decorate. Manager made notes and everything was supposed to be taken care of. On the day we were to arrive, our friend had tremendous difficulty getting the keys to decorate. As soon as she got the key she called me to tell me about construction work that was happening in the next room over. Manager offered to change rooms for us but we couldn’t get what I had reserved and instead of a beautiful view of the river behind the property, we had a parking lot view. The carpeting was filthy and the room was very ordinary. I made the best of the situation but I will never book at this Delta hotel.
Stayed 2 nights in Feb 2024
Response from Tara : Front Desk Manager on Feb 12, 2024
Thank you so much for your honest feedback; reviews like this is how we can continue to improve. I do apologize for the inconveniences that you experienced along the way. Please know that this is not the high level of service that we are known for. I do hope that we have the opportunity to welcome you back again in the future.

4/10 Poor

Alyson

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Really overpriced for what it delivers. Pink ring around the bathtub drain, only one coffee in a room with 2 beds, extremely noisy guests. We only stayed for a night while traveling. Generally an underwhelming experience with a high price tag.
Stayed 1 night in Feb 2024
Response from Tara : Front Desk Manager on Feb 12, 2024
Thank you so much for your honest feedback; reviews like this is how we can continue to improve. I do apologize for the inconveniences that you experienced along the way. Please know that this is not the high level of service that we are known for. I do hope that we have the opportunity to welcome you back again in the future.

10/10 Excellent

Richard

Stayed 1 night in Feb 2024

2/10 Terrible

RIMON, Bedford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are not so friendly and understanding
Stayed 1 night in Jan 2024
Response from Tara : Front Desk Manager on Feb 6, 2024
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

10/10 Excellent

France

Traveled with family
Liked: Amenities
Restaurant is awesome!!! The room is very nice also ♥️
Stayed 1 night in Jan 2024
Response from Tara : Front Desk Manager on Jan 28, 2024
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to have the opportunity to serve you again in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Colin on Jan 26, 2024
Thank you for choosing to stay with us. We appreciate the feedback provided as it will assist us in the future. We look forward to the next opportunity for you to visit.

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Colin on Jan 26, 2024
Thank you for choosing to stay with us. We are pleased to know that you have a great stay! Thank you for sharing.

8/10 Good

Sufwan

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Dec 2023
Response from Colin on Jan 26, 2024
Thank you for choosing to stay with us. We appreciate the feedback provided as it will assist us in the future. We look forward to the next opportunity for you to visit.

8/10 Good

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but don’t like the location of the pool. Very uncomfortable to have to walk through the lobby bar to get to the pool in your bathing suit.
Stayed 1 night in Dec 2023
Response from Tara : Front Desk Manager on Jan 7, 2024
Thank you for choosing the Delta Fredericton. We hope to welcome you back again soon!

4/10 Poor

Jill

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff excellent First room the toilet did not work when we asked to have it fixed they said they couldn’t but did not offer us another room when we insisted we received another room however the heating fan made noise all night
Stayed 1 night in Dec 2023
Response from Tara : Front Desk Manager on Feb 6, 2024
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tara : Front Desk Manager on Dec 27, 2023
Thank you for choosing the Delta Fredericton, and for your kind scoring. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tara : Front Desk Manager on Dec 24, 2023
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to welcome you back again soon. happy Holidays!

10/10 Excellent

Scott

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Colin on Dec 22, 2023
Thank you for choosing to stay with us. We appreciate the positive review. We look forward to the next opportunity when we can be of service.

10/10 Excellent

RAY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tara : Front Desk Manager on Dec 20, 2023
Thank you for choosing the Delta Fredericton and for your kind review. We hope to welcome you back again soon.

2/10 Terrible

Kevin

Business traveler
Liked: Cleanliness
At 2:00 AM I finally called the front desk to ask why there were people congregating in front on room door as they had all night laughing and talking loudly and the ice machine was working overtime (probably not for sports injuries). When I asked the Delta employee if there was a party on the 5th floor he responded with a flat no so I asked him again thinking perhaps I might actually succeed in making him think the second time... no such luck. So I asked him if he could explain the loud laughing and talking and regular trips to the ice machine. After asking this 3rd question he finally agreed to send someone up.
Stayed 1 night in Dec 2023
Response from Tara : Front Desk Manager on Dec 17, 2023
Please accept our sincere apologies. The comfort of all our guests is very important to us, but clearly we fell short this time. We hope that you do give us another opportunity when visiting Fredericton again.

4/10 Poor

Ashley

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It was a beautiful property however I was not at all pleased with the service or how a situation was handled. I booked a room that specifically said had a separate room with a couch and when I checked in my room it was not that room and when I went down and ask why not they informed me that the pictures on Expedia are not correct and they had nothing to give me. They said that since I booked it through Expedia there also was nothing they can do. When I asked for a roll away bed understanding it was an extra charge they also told me no it wouldn’t work in the room I was given. My room was over $400 for one night and I felt like they did nothing to accommodate what I feel was not my mistake.
Stayed 1 night in Nov 2023
Response from Tara : Front Desk Manager on Nov 20, 2023
Thank you so much for reaching out, with your honest feedback. Of course, we do want to make this right. At your convenience, may I ask that you reach out to me directly at tara.ball@deltahotels.com?

4/10 Poor

Tina

Business traveler
Disliked: Cleanliness, staff & service
Expecting more for the price
When I arrived I wanted to have a bath and there was no hot water. The sheet on one bed had hair and also was very worn.
Stayed 1 night in Nov 2023
Response from Tara :Front Desk Manager on Nov 19, 2023
Please accept our sincere apologies for the inconvenience. The issues with the water was certainly unplanned and unexpected. We do hope that we have to opportunity to welcome you back again in the future.

10/10 Excellent

Onne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a water outage but it was solved quickly and staff were apologetic. Would recommend!
Stayed 1 night in Nov 2023
Response from Tara : Front Desk Manager on Nov 19, 2023
Thak you so very much for your understanding! We very much appreciate your patience as we worked through this unplanned inconvenience.

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tara : Front Desk Manager on Nov 9, 2023
Thank you for choosing the Delta Fredericton and for your kind review. We hope to welcome you back again soon.

6/10 Okay

Michel

Business traveler
Liked: Cleanliness, room comfort
Parking
15$ charge for parking was very disapointing. Parking doesn't seems like the type you'd pay for and nothing was said at the reception about parling fees
Stayed 1 night in Nov 2023
Response from Tara : Front Desk Manager on Nov 6, 2023
Thank you for choosing the Delta Fredericton, and for your honest feedback. This is how we can continue to grow and improve. We do hope we can welcome you back again soon.

8/10 Good

Raynell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liam was the best bartender, made my time there a lot of fun.
Stayed 3 nights in Oct 2023
Response from Tara : Front Desk Manager on Oct 31, 2023
Thank you for your kind review. So happy that you enjoyed your time with us! We'll be sure to share your kind words with Liam!

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great to deal with. We were up to visit our daughter at university and she wanted to stay with us so at checkin they were able to find us a room with more beds. We also really enjoyed having a waitress with celiac disease bc my son and I are celiac and she was so helpful and informative with the menu. We only wish they had an indoor hot tub :) We will stay here again.
Stayed 1 night in Oct 2023
Response from Tara : Front Desk Manager on Oct 31, 2023
Thank you for choosing the Delta and for your kind review! So happy that you enjoyed your time with us. We'll be sure to share your kind words with the team!

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tara : Front Desk Manager on Oct 19, 2023
Thank you for choosing the Delta Fredericton, and for your kind review. We do hope to welcome you back again in the future.

6/10 Okay

Vance

Stayed 1 night in Sep 2023
Response from Tara : Front Desk Manager on Nov 6, 2023
Thank you for choosing the Delta Fredericton, and for your honest feedback. This is how we can continue to grow and improve. We do hope we can welcome you back again soon.

8/10 Good

Darryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were fighting in the hall all night that kept most of us awake all night . No fan in the bathroom. Kinfa small for a king room.
Stayed 1 night in Oct 2023
Response from Alex on Oct 9, 2023
Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by people fighting in the hall. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

Frederic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best location to stay in Fredericton. The staff is phenomenal and so friendly, even when here on some of the busiest times.
Stayed 1 night in Sep 2023
Response from Tara : Front Desk Manager on Sep 20, 2023
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to welcome you back again soon.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was great - delicious food. Our server, Evan, was just the best! Not only did he entertain us, but he was delightful and made our evening complete! Give him a raise!
Stayed 1 night in Sep 2023
Response from Tara : Front Desk Manager on Sep 18, 2023
Thank you so much for your kind review! We have passed along your kind words to Evan. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Derm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from Tara : Front Desk Manager on Sep 6, 2023
Thank you for choosing the Delta Fredericton. We hope to have the opportunity to welcome you back again soon.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tara : Front Desk Manager on Sep 6, 2023
Thank you for choosing the Delta Fredericton. We hope to have the opportunity to welcome you back again soon.

4/10 Poor

Dean

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Tara : Front Desk Manager on Sep 5, 2023
Sorry to hear that your stay with us was not perfect. We hope to have the opportunity to welcome you back when in Fredericton again.

10/10 Excellent

Darcie

Stayed 2 nights in Sep 2023
Response from Tara : Front Desk Manager on Oct 4, 2023
Thank you for choosing the Delta and for the kind score! We hope to welcome you back again soon.

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Nice riverside property
Stayed 2 nights in Sep 2023
Response from Tara : Front Desk Manager on Sep 3, 2023
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to welcome you back again soon.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice sunset view from the patio and pool.
Stayed 2 nights in Aug 2023
Response from Tara - Front Desk Manager on Sep 9, 2023
Thank you for choosing the Delta, and for your kind review! We hope to have the opportunity to welcome you back again soon.

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor seating area has excellent view of the river and sun set
Stayed 1 night in Aug 2023
Response from Tara : Front Desk Manager on Aug 28, 2023
Thank you for choosing the Delta Fredericton, and for your kind review. We hope to welcome you back again soon.

2/10 Terrible

Jennifer

Traveled with family
Room was smelly and dirty. Not vacuumed in behind couch. Loud baseball tournament families with kids and adults hanging out in hallways. So noisy and not what at a 300 dollar a night hotel should be. Would never stay here again for price point. Breakfast was good tho.
Stayed 2 nights in Aug 2023
Response from Tara : Front Desk Manager on Aug 28, 2023
Please accept our sincere apologies for any issues that you experienced during your stay. This is certainly not up to our standards and will be brought to our Director Of Housekeeping's attention. We do hope we have the opportunity to welcome you back again in the future.