Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from QATAR

VALUE FOR MONEY

Posted May 26, 2015
Pros: LOCATION , CLEANNESS , VIEW , SAFTY , FOOD ,STAFF & WELCOMING
Cons: AIR CONDITIONING
Location: SIDI ABU SAEED
I WOULD HIGHLY RECOMMEND THIS HOTEL FOR A FRIEND. I WOULD DIFFIDENTLY STAY AGAIN IN THIS HOTEL NEXT TIME I VISIT TUNIS.IN MY VEIW IT IS ONE OF THE BEST HOTEL IN TUNIS. I HAD A SLIGHT PROBLEM WITH THE AIR CONDITION. IT WAS OFF DURING MY STAY . OVER ALL MY STAY WAS PLEASANT
5 out of 5
Recommended
for Everyone
by A verified traveler from paris

Bon hotel superbe piscine, acces a la mer

Posted May 18, 2015
Bon sejour Farniente musees visites de ruined Carthage, villages shopping Restaurant
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Posted May 11, 2015
Excellent établissement, doté d'un personnel remarquable et particulièrement accueillant. Seule, la restauration mériterait d'être diversifiée pour des clients séjournant au moins 1 semaine (pas assez de choix de plats légers à la carte en terrasse). Très facile d'accès depuis l'aéroport et tout près du charmant village de Sidi Bou Said. Idéal pour un long week end ou plus.
5 out of 5
Recommended
for Couples
by A verified traveler from Tucson, AZ

Tranquil oasis of heaven

Posted Mar 20, 2015
Pros: Tranquility, Spa, Food, Service and Beach.
Cons: The quality of the beds is good but not excellent .... room to improve.
Location: Carthago ruins, City of Tunis, beaches, shopping, airport close
The hotel is a great place if you like tranquility, nature, beach, thalasso-spa and excellent food. It is spacious and clean with a great personalized service. However, it is rather for people who like to read and are able to entertain themselves. It is not for the 'party-crowd' at all.
4 out of 5
Recommended
for Families
by A verified traveler

Overall a comfortable stay

Posted Mar 2, 2015 on Hotels
Overall expectations on this hotel were high given the rate. We went off season so couldn't enjoy pool or beach (although these limited facilities were not reflected in the fare). The indoor pool was also closed for renovation for 2 days. Olivier and the Chinese restaurants were good. The Tunisian restaurant was good too but costs twice as much as the others for the buffet so I thought was too much (and the short belly dance show didn't justify the high price of the buffet). Very limited schedule available at the spa, I guess because they reduce the number of massage ladies in off season...
4 out of 5
Recommended
for Everyone
by A verified traveler from Qatar

Good beach, nice hotel but rather far from sights

Posted Feb 1, 2015
Pros: Staff, rooms, breakfast and free wi-fi.
Cons: Designate half of the lounge area as non-smoking.
Location: Pretty far from main tourist areas. Peaceful location, but not much around the property to see/do, except for a nearby golf course and the beach .
Nicely maintained main level interior public spaces, and comfortable and very nice rooms. Staff was very friendly and helpful. Lounge area downstairs permits smoking everywhere, so eating or getting refreshments there is no good if you are a non-smoker. Breakfast was good and with a lot of choices in the buffet. Food at the main restaurant was good, but the Chinese was a real disappointment. There was really nothing "Chinese" about the way the food was prepared - just regular restaurant food, and very average. Hassan at the main restaurant was great - fast, friendly, attentive, and efficient. Beach was nice, but not in use due to cold weather/season. Same with outdoor pool, which was drained and empty at the time of my stay. The hotel is in a quiet location and pretty far from the old city (40+ min depending on traffic) and around 20 minutes drive from Carthage and tourist areas there.
5 out of 5
Recommended
for Everyone
by A verified traveler from FR.

EXCELLENT HOTEL

Posted Dec 12, 2014
Pros: L ENSEMBLE DES PRESTATIONS - LE CALME
Cons: DOMMAGE QUE LA PARTIE GOLF NE SOIT PAS DE QUALITE, NI FACILEMENT IDENTIFIABLE. DOMMAGE QUE LE BRUIT S'ECHAPPE DES CHAMBRES VOISINES, ON ENTEND TOUT.
Location: BERGES DU LAC
PARFAITE EXPERIENCE. EXCELLENT. HOTEL PROPRE. PERSONNEL SOURIANT, ATTENTIF ET DYNAMIQUE. MAGNIFIQUE VUE. DOMMAGE QUE LA PARTIE GOLF NE SOIT PAS DE QUALITE, NI FACILEMENT IDENTIFIABLE. DOMMAGE QUE LE BRUIT S'ECHAPPE DES CHAMBRES VOISINES, ON ENTEND TOUT.
5 out of 5
Recommended
for Business Travelers
by gilles from marseille

Très bien, rien de négatif...

Posted Nov 9, 2014 on Hotels
Séjour très agréable, personnel attentionné et chambre de grand confort. Le Spa avec la piscine intérieur est incontournable. Seule la situation géographique n'est pas idéale, excentré de Tunis.
5 out of 5
Recommended
for Couples
by Tissaoui from Detroit

Paradise

Posted Oct 25, 2014 on Hotels
Hotel was beautiful, clean, attentive staff. I will stay again!
4 out of 5
Recommended
for Couples
by A verified traveler

Wonderful place to stay. Spa services not so good.

Posted Oct 23, 2014
Pros: Breakfast, private beach, restaurants. Aromas!
Cons: Spa service. Manicure and pedicure prices are daylight robbery for what you get.
Location: Carthage is very close, also Tunis. You need to take a taxi for all places since the hotel is a bit away.
The Residence is beautiful, coming in the jasmine scent welcomes you and stays. Room service and cleanliness is excellent. Buffet breakfast has to be one of the biggest spreads I've ever seen, everything is fresh and delicious. Private beach is lovely, staff are incredibly helpful. The only thing that spoiled my stay was the spa, I booked a manicure and pedicure, in the menu it showed a 45 minute session for each (1hour 30 min in total), but when it came to it, it was 45 min for both, with a very basic service. The nail polish came out within 24 hours of it being applied, and when I went back to have it reapplied they did it, but not before hinting that somehow this was my fault for being in contact with water! This was a very big let down, and if you consider that it cost £ 60... well, just stay away from it! The rest of The Residence is something you certainly want to treat yourself to!