Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Qatar

Good beach, nice hotel but rather far from sights

Posted Feb 1, 2015
Pros: Staff, rooms, breakfast and free wi-fi.
Cons: Designate half of the lounge area as non-smoking.
Location: Pretty far from main tourist areas. Peaceful location, but not much around the property to see/do, except for a nearby golf course and the beach .
Nicely maintained main level interior public spaces, and comfortable and very nice rooms. Staff was very friendly and helpful. Lounge area downstairs permits smoking everywhere, so eating or getting refreshments there is no good if you are a non-smoker. Breakfast was good and with a lot of choices in the buffet. Food at the main restaurant was good, but the Chinese was a real disappointment. There was really nothing "Chinese" about the way the food was prepared - just regular restaurant food, and very average. Hassan at the main restaurant was great - fast, friendly, attentive, and efficient. Beach was nice, but not in use due to cold weather/season. Same with outdoor pool, which was drained and empty at the time of my stay. The hotel is in a quiet location and pretty far from the old city (40+ min depending on traffic) and around 20 minutes drive from Carthage and tourist areas there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom FR.

EXCELLENT HOTEL

Posted Dec 12, 2014
Pros: L ENSEMBLE DES PRESTATIONS - LE CALME
Cons: DOMMAGE QUE LA PARTIE GOLF NE SOIT PAS DE QUALITE, NI FACILEMENT IDENTIFIABLE. DOMMAGE QUE LE BRUIT S'ECHAPPE DES CHAMBRES VOISINES, ON ENTEND TOUT.
Location: BERGES DU LAC
PARFAITE EXPERIENCE. EXCELLENT. HOTEL PROPRE. PERSONNEL SOURIANT, ATTENTIF ET DYNAMIQUE. MAGNIFIQUE VUE. DOMMAGE QUE LA PARTIE GOLF NE SOIT PAS DE QUALITE, NI FACILEMENT IDENTIFIABLE. DOMMAGE QUE LE BRUIT S'ECHAPPE DES CHAMBRES VOISINES, ON ENTEND TOUT.
5 out of 5
Recommended
for Business Travelers
by gillesfrom marseille

Très bien, rien de négatif...

Posted Nov 9, 2014 on Hotels.com
Séjour très agréable, personnel attentionné et chambre de grand confort. Le Spa avec la piscine intérieur est incontournable. Seule la situation géographique n'est pas idéale, excentré de Tunis.
5 out of 5
Recommended
for Couples
by Tissaouifrom Detroit

Paradise

Posted Oct 25, 2014 on Hotels.com
Hotel was beautiful, clean, attentive staff. I will stay again!
4 out of 5
Recommended
for Couples
by A verified traveler

Wonderful place to stay. Spa services not so good.

Posted Oct 23, 2014
Pros: Breakfast, private beach, restaurants. Aromas!
Cons: Spa service. Manicure and pedicure prices are daylight robbery for what you get.
Location: Carthage is very close, also Tunis. You need to take a taxi for all places since the hotel is a bit away.
The Residence is beautiful, coming in the jasmine scent welcomes you and stays. Room service and cleanliness is excellent. Buffet breakfast has to be one of the biggest spreads I've ever seen, everything is fresh and delicious. Private beach is lovely, staff are incredibly helpful. The only thing that spoiled my stay was the spa, I booked a manicure and pedicure, in the menu it showed a 45 minute session for each (1hour 30 min in total), but when it came to it, it was 45 min for both, with a very basic service. The nail polish came out within 24 hours of it being applied, and when I went back to have it reapplied they did it, but not before hinting that somehow this was my fault for being in contact with water! This was a very big let down, and if you consider that it cost £ 60... well, just stay away from it! The rest of The Residence is something you certainly want to treat yourself to!
5 out of 5
Recommended
for Everyone
by A verified traveler

détente assurée

Posted Oct 16, 2014
Pros: TOUT
Cons: rénover quelques peintures, et encore.
Location: la plage un peu sale ,mais elle permet à proximité de Tunis de longues promenades, la Medina de Tunis Sidi Bou Said, Carthage, Bizerte .
On se sent merveilleusement bien dans cet hotel, la décoration, ,l'accueil dès la réception, le calme qui règne, la lumière , le raffinement, le spa , la piscine les jardins, Les vastes chambres ,la disponibilité du personnel ,l'odeur de jasmin sont des atouts
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Pros: Great pool and good restaurants
Cons: Shower leaked water everywhere, beds were way too hard
Location: Carthage was amazing but get a good guide
Helpful staff, great lobby and lounge, great buffet breakfast
4 out of 5
Recommended
by Pierrefrom Pays Basque

Très bon séjour

Posted Sep 18, 2014 on Hotels.com
Parfait pour la détente et la remise en forme.
3 out of 5
Recommended
for Personal Event
by 마에스트from 한국

좋은 휴양지

Posted Sep 17, 2014 on Hotels.com
휴양지로 좋은 위치에 있고, 고픙스러운 호텔이지만 전반적인 서비스 수준은 기대 이하임
5 out of 5
Recommended
for Couples
by Rimfrom Paris

Le meilleur hôtel en tunisie

Posted Sep 14, 2014 on Hotels.com
Propreté, chambre, service, personnel, restaurant..tout était au top !!