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Reviews of Condo w/ private patio and access to shared pool/hot tub/tennis courts

Condo w/ private patio and access to shared pool/hot tub/tennis courts
Garden City, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

9.0/10

Cleanliness

Reviews

8/10 Good

Jordin H.

Liked: Cleanliness
Bear lake condo
Nice place close to lake. Best part for our winter stay was a cozy gas fire place.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandi H., NIbley

Liked: Cleanliness
Perfect for us
Great place to stay for a couple. Cooked most of our meals and enjoyed watching tv by the fire.
Stayed 5 nights in Apr 2023

10/10 Excellent

Stacey W.

Liked: Cleanliness
Great place to stay
The property was clean and close to town. We loved riding bikes downtown and being so close.
Stayed 3 nights in Jun 2023

8/10 Good

Debra H.

Liked: Cleanliness
Suggestions
The only suggestions I have are: get some mixing bowls for the property, get scissors and tissues. Otherwise it was a nice, quiet and beautiful location.
Stayed 2 nights in Sep 2022
Response from VrboOwner on Nov 7, 2023
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. Thank you for your comments and suggestions. They will be passed on to the manager who works with the owner to provide the best stay experience for our guests. We apologize for the inconvenience and hope we can host you again!

10/10 Excellent

Scott T.

Liked: Cleanliness
Bear lake family reunion
We had four (4) condos for our family. We played Pickelball, played on the grass and of course, swam everyday…. The hot tub was my favorite after a day on the lake…. We WILL be back!!!!!
Stayed 5 nights in Jul 2022

10/10 Excellent

Trista J.

Liked: Cleanliness
Clean but…
Great location on ground floor. Property very clean, kitchen had what you need, but walls super thin and not able to sleep on the pull out couch. You could feel the bars through the mattress. Great place with really only one queen bed and bring ear plugs.
Stayed 3 nights in Mar 2022

2/10 Terrible

Ken & Debra R.

Disliked: Cleanliness
Not worth staying at
We would like to bring some items to your attention with regard to our rental below. This is a list of items broken, missing and not working. 1. Broken PatioDoor - No lock (using a plastic pipe to stop door from being opened) 2. Light in Living room ceiling not working 3. Light over patio outside not working 4. No proper mugs for tea or coffee 5. No soup or cereal spoons 6. No bowls for mixing salads 7. Stove burners are disgusting, tin foil under burners never replaced. Also oven needs a good clean 8. No phone - for emergency use should something happen 9. Living room couch (Hide-a-bed) needs replacing 10. No roasting pan or cookie sheet for oven use 11. Clock on wall not working 12. Top of fridge and top of microwave very greasy - needs to be cleaned 13. Fridge may need replacing as it freezes everything on top shelf inside fridge even at lowest temperature. Freezer needs defrosting. 14. Lots of gouges in the walls This unit is certainly not worth the rate that was charged. We would never recommend this property and really it should not be on any rental site. The owners of this rental should be ashamed of themselves that they would have this unit in the shape that it is in.
Stayed 8 nights in Feb 2022
Response from VrboOwner on Jun 20, 2023
Hi, Ken & Debra! Thank you for taking the time to share feedback on your recent stay. We would like to issue our sincerest apologies for the condition of the home and the maintenance concerns you encountered during your time with us. Please know this is not commonplace and certainly not in line with our standards and expectations. Since your departure, our local manager and maintenance team have been working on addressing these issues and making necessary updates in order to improve for our future guests. We truly hope for the opportunity to better impress you in the future.

8/10 Good

David

Stayed 2 nights in Aug 2021

10/10 Excellent

Anna W.

Liked: Cleanliness
Great for 2
We had a great time and loved the easy access. We had jet skis and a side by side and had parking for it all and easy access to the beach and great trails. Will definitely be coming back!
Stayed 2 nights in Aug 2021

8/10 Good

steve n.

Liked: Cleanliness
Three nights
First impression was great. There are a few things that after being there we found less than satisfactory. Comfort issues Bed needs new mattress. Couch needs replaced hide a bed is uncomfortable toilet requires flushing twice. Safety stool seats are coming off a toddler could pull them off on there head. All in all we loved it but sleep is very important.
Stayed 3 nights in Jul 2021

10/10 Excellent

Amanda C.

Liked: Cleanliness
Great Stay!
It was perfect for me, my husband, and our baby. The place was neat and clean and we felt comfortable during our stay!
Stayed 2 nights in Sep 2020

8/10 Good

Wade J.

Liked: Cleanliness
convenient location but pool and hot tub opens late
a good value in a convenient location. Mattress needs to be upgraded.
Stayed 3 nights in Sep 2020

8/10 Good

Russel V.

Liked: Cleanliness
Not as it appears
Enjoyed a clean unit. The description of pool access and the picture of the view is totally misleading as the unit is on the opposite side of the building with a view of the parking lot. That was disappointing. We really were looking forward to looking out to the lake. Pool was not open as well. The TV in the bedroom needs to be on a digital antenna or connected to the DirectTV. Great location. Would not rent this unit again if I could get one on the lake side. Overall if your looking for a quiet time to visit this was great.
Stayed 2 nights in Sep 2020

10/10 Excellent

Lori S.

Liked: Cleanliness
Perfect Location
As other reviews mention, if you are looking for a newly remodeled place, this isn’t for you as it’s definitely dated. However, my husband and I just wanted somewhere to cook some meals and sleep and we both agree it was worth the price. It’s right across the street from the Marina, tennis, the pool and basketball was fun and we were able to rent bikes for $5. The unit was clean and the kitchen was fully equipped with everything needed to make our meals. We were able to park right out the sliding glass door so we didn’t have to carry our stuff far. There was plenty of room for anyone pulling a boat to park as well. There is cable in the living room but I would suggest bringing DVDs for the bedroom TV. We would definitely stay here again, easy, simple and great location, thanks!
Stayed 3 nights in Aug 2020

10/10 Excellent

Kristie S.

Liked: Cleanliness
Clean and efficient
Property was clean and perfect for our needs. The TV in the bedroom seemed not to be hooked up for cable but otherwise it was a great place for a getaway.
Stayed 2 nights in Aug 2020

6/10 Okay

Ryan R.

Liked: Cleanliness
Perfectly adequate
It didn’t cost very much so I guess I shouldn’t ask very much. Pros: it is in a great location, and clean. Things worked. It was fine. Tennis courts were fine, but pickleball lines would be nice. The pool is fine. Things were clean. Cons: my frustrations begin with the parking. It was a mess. The decorations in the room are so dated. The pvc pipe lock on the sliding door was funny. The bed was fine for one night but became uncomfortable after a few nights.
Stayed 3 nights in Jul 2020
Response from VrboOwner on Jun 20, 2023
Hi Ryan. Thank you for your review. We're sorry to hear that there were some mishaps during your stay. We have passed your comments along to our local staff and homeowners to make sure that these issues are addressed. We apologize they weren't taken care of prior to your arrival. We do hope that we have another chance in the future to impress you.

4/10 Poor

Dawn M.

Disappointing
Great location and view across from the Lake. :) but no body to check us in & lobby door was locked. No mattress in the couch so our lower backs sank in. I had to vacuum the carpets & rug in bathroom due to crumbs etc. No coffee filters but there were two left from the last group ya! :) We were on hold for over 20 minutes trying to get a live body on phone until we just finally hung up. Over all we felt we overpaid for what we got. It was our first time visiting and i was hoping to have a better experience. Thank you for your time and consideration, Dawn McLaren
Stayed 2 nights in Jul 2020
Response from VrboOwner on Jun 20, 2023
Dawn, thank you for staying with us, and taking the time to review the home! We apologize for the cleaning details that were amiss when you arrived and we will follow up with our local team to ensure cleanliness standards are being met. We are sorry for any difficulties you had reaching our agents, and please know we have our guest services line available around the clock for guests that are in need of assistance. We hope to have another opportunity to host your next visit.

10/10 Excellent

Glen C.

Liked: Cleanliness
Bear Lake
Nice, clean unit. Excellent location for us.
Stayed 2 nights in Jul 2020

10/10 Excellent

raiza s.

Liked: Cleanliness
Amazing stay
Skipper rectified immediately great service and all the emergency contacts answered immediately
Stayed 3 nights in Jun 2020

6/10 Okay

Brenda A.

Liked: Cleanliness
Steer clear of Homeaway
HomeAway listed a Vacasa property as sleeping 6 adults. When we arrived, there was barely room for 4. We contacted Vacasa (the owner) and was told it only slept 4. The app didn’t work well due to location, so I was unable to contact HomeAway until arriving home. They told me I should have contacted them while I was there...though I was unable to. They told me they’re not responsible for the listing, yet charged me $32 fee. They said they’d contact me back, no response. If you find a listing on HomeAway, try booking directly with the owner...save yourself the fees for their lack of service.
Stayed 2 nights in Jul 2019

2/10 Terrible

Cheryl K.

Liked: Cleanliness
Vacasa is doing vrbo no favors
My husband I have used vrbo in the past and have been very pleased. This time was very unsatisfactory. I never received any communication from the Vacasa company other than my original confirmation email. In the past, I have received multiple emails that provided ample information on the property, along with check in/out procedures. When I arrived at my property, I had no clue how to secure my “condo.” After trying the original 1-800 number, which was closed, I searched in the building, until I found what might be the number. Thankfully they answered and they were able to give me my room number and security passcode. This so-called condo is advertised as having room for 6 guests. We were furious when we discovered that the square footage would allow 6 guests, but there was only accommodations for 4 guests. 2 of my children ended up sleeping on the floor for 3 nights. Even if I would have known to bring an extra air mattress, there is not enough room for one. The extra pillows in the bedroom (under the sham pillows), had no pillowcases on them. The beds were both very lumpy and uncomfortable. The pillows were flat and well-worn. I expect more from a bed and pillows with the amount paid to book each night. The wi-fi and satellite only worked part time. The sink in the kitchen does not run hot water. This may also be true for the dishwasher, which means dishes are not being sanitized appropriately. There was garbage under the pullout bed. I will book through vrbo again, but certainly not with Vacasa. They are a joke, and vrbo should not be representing them.
Stayed 3 nights in Jul 2019
Response from VrboOwner on Jun 20, 2023
We are sorry that you were not completely happy with the home and communication. All communication is through the e-mail you provided to VRBO and our 24/7 Guest services line provided in the e-mail and on our site. We make every effort to present our home clearly and accurately in order for guests to make informed rental decisions. We would have been happy to answer any additional questions or concerns prior to booking to ensure it would be suitable for your needs. We are sorry you were disappointed. Many guests love this home and we welcome them back year after year!

8/10 Good

Kara S.

Liked: Cleanliness
It was ok
Overall the property was ok. We had a few hiccups along the way. When we first arrived the door to the condo was wide open. There were multiple unsupervised children running the halls which made me nervous for our opened door. The pool key didn't work and we had to have someone let us in. There were no toiletries as advertised and I'm glad I brought my own. Overall the condo was cozy and worked for what we needed but the things listed were disappointing.
Stayed 2 nights in Jul 2019
Response from VrboOwner on Jun 20, 2023
We are sorry about the hiccups along the way! We discussed the front door being open with our local staff and do apologize about that. It was an oversite by housekeeping when they were loading up there car, and definitely not our standard procedure. We also apologize about not leaving any toiletries in the home. Had we known about this during your stay we would have gladly dropped some off for you. Thank you for your feedback and for bringing these issues to our attention!

10/10 Excellent

Larry W.

anniversary
A restful getaway close to everything that we wanted to do and see.
Stayed 3 nights in Sep 2018
Response from VrboOwner on Jun 20, 2023
Thank you for your review and 5 star rating! We are so glad you enjoyed your stay for your anniversary! We would love to have you come stay with us again in the future! Thanks Again!