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Dear Zubair,It's fantastic to hear that you had such a great experience at Curtis Central Apartments! Your 5-star review truly means a lot to us. We're delighted we could make your stay memorable, and we can't wait to see you again. Wishing you all the best on your travels.Kind regards,Guest Services, Curtis Central Apartments
6/10 Okay
Chris
Traveled with family
Jan 7, 2024
Disliked: Property conditions & facilities
The aircon really didn’t work very well. Also the information provided was outdated. The access code to the carpark was old as was the out of hours phone number details…
Chris
Stayed 1 night in Jan 2024
Response from Peter B on Jan 9, 2024
Dear Chris,Thank you for choosing to stay at Curtis Central Apartments and for sharing your feedbackWe apologise for the issues you encountered with the air conditioning and the outdated information provided. We take your feedback seriously and will work to ensure that our systems and information are up-to-date for future guests.We hope that despite these issues, you had a pleasant stay with us and enjoyed your holiday season. We wish you a wonderful year ahead and safe travels to your next destination. Should your travels bring you back to our area, we would be delighted to have the opportunity to provide you with an improved experience.Kind Regards,Guest ServicesCurtis Central Apartments
10/10 Excellent
David
Oct 7, 2023
David
Stayed 1 night in Oct 2023
Response from Curtis Central Apartments on Oct 11, 2023
Thanks so much for a great review, we're glad you enjoyed your stay and we hope to see you again.
10/10 Excellent
Lauren
Sep 25, 2023
Lauren
Stayed 6 nights in Sep 2023
Response from PeterB on Sep 28, 2023
Dear Lauren,Thank you for your perfect score review. We are thrilled that you had an excellent experience at Curtis Central Apartments. We hope to welcome you back in the future.Kind regards,Guest ServicesCurtis Central Apartments
6/10 Okay
Carlos
Sep 1, 2023
Carlos
Stayed 1 night in Aug 2023
Response from PeterB on Sep 4, 2023
Dear Carlos,Thank you for your review and your rating. We are sorry that you did not have a perfect stay. We would like to know what we can do to improve our service and facilities. Please feel free to contact us and share your suggestions and concerns. We hope to have another opportunity to serve you better in the future.Kind regards,Guest ServicesCurtis Central Apartments
Dear Mark,Thank you for your feedback. We are delighted that you gave us a perfect rating out of 5. We are thrilled that you enjoyed your stay at our hotel and we appreciate your kind words and your support.We hope to see you again soon and make your next stay even more enjoyable. Please travel safely to your next destination.Kind regards,Guest ServicesCurtis Central Apartments
8/10 Good
Brett
Jul 23, 2023
Brett
Stayed 6 nights in Jul 2023
Response from PeterB on Jul 26, 2023
Dear Brett,Thank you for your positive feedback on Curtis Central Apartments. We are glad that you enjoyed your stay with us and appreciate your kind rating. We hope to see you again soon.Kind regardsGuest ServicesCurtis Central Apartments
6/10 Okay
Brodie
Traveled with family and small children, Traveled with family
Jun 18, 2023
Disliked: Cleanliness
Main bathroom was dirty, shower smelt and was unusable. Bed was broken and there were dirty dishes in the dishwasher. The noise from party goers dispersing from the clubs at 3am was enough to keep us up for hours
Brodie
Stayed 1 night in Jun 2023
Response from PeterB on Jun 18, 2023
Dear Brodie,Thank you for your recent review. We sincerely apologise for the issues you experienced during your stay.We appreciate your feedback, and we are committed to addressing these concerns to ensure a higher level of service and a more enjoyable stay for our guests.We value your patronage and hope you will give us another opportunity to provide you with an improved experience in the future.Best regards,Curtis Central Apartments
Great location and property provided all facilities needed for our 3 night stay. Comfortable and fabulous views. Noise was a problem on Friday night from a loud crowd in the street, however much quieter other nights.
Wendy
Stayed 3 nights in Jan 2023
Response from PeterB on Jan 30, 2023
Hi WendyThank you for your review. We're glad you enjoyed the location and facilities provided during your stay. Sorry to hear about the noise issue on Friday night, we'll work on finding ways to address this. Perhaps better sound proof glassThank you for choosing our property and we hope to see you again soon!Kind Regards, Guest ServicesCentral Apartment Group
HI Kerriethank you for your wonderful rating and for staying with usWe wish you a safe and wonderful ChristmasKind RegardsGuest ServicesCentral Apartment Group
Hi ChrisThank you for your reviewWe appreciate customer feedback and will always strive to improve our service and facilities.Thanks for letting us knowKind Regards Central Apartment GroupCustomer Service
8/10 Good
William
Traveled with family
Aug 28, 2022
Liked: Cleanliness, room comfort
Glad we stayed in Gladstone!
Easy friendly check-in. Clean and quiet rooms.
William
Stayed 1 night in Aug 2022
8/10 Good
Cheryl
Aug 22, 2022
Cheryl
Stayed 3 nights in Aug 2022
Response from PeterB on Aug 23, 2022
Hi CherylThank you for your positive review.We are very pleased that you were another happy guestand trust you had a safe trip onwards. We look forward to your return visit someday soonKind Regards Central Apartment GroupCustomer Service
8/10 Good
Jennefer
Aug 22, 2022
Jennefer
Stayed 2 nights in Aug 2022
Response from PeterB on Aug 23, 2022
Hi JenneferThank you for your excellent review.Glad everything was to your liking! Please come back soon or visit any of our other 23 hotels throughout the country Kind Regards Customer Service DeptCentral Apartment Group
10/10 Excellent
Kathleen
Aug 2, 2022
Kathleen
Stayed 6 nights in Jul 2022
Response from PeterB on Aug 4, 2022
Hi Kathleen,
Thank you for your positive review of Curtis Central Apartments. We are excited to hear that everything was ideal.
We hope you've had a comfortable trip home and look forward to seeing you again. :)
The reception staff were exceptional. The lovely lady who serviced our room each day made our stay with her smiling face. She would be an asset to any business.
Rosie
Stayed 4 nights in Jul 2022
Response from Curtis Manager on Jul 7, 2022
Thankyou for your review Rosie. We are glad that your stay enjoyable. Yes my housekeeper is a great asset to our apartments here at Curtis Central Plaza. Keep safe and we hope to see you again soon
Hi Ben,
Thank you for your great review of Curtis Central Apartments. We are thrilled to see the housekeeping and cost were good.
We wish you all the best and look forward to seeing you again soon!
10/10 Excellent
Drew
Jun 1, 2022
Drew
Stayed 1 night in May 2022
Response from Ben on Jun 3, 2022
Hi Drew,
Thank you for your great rating of Curtis Central Apartments.
We wish you all the best and look forward to seeing you again soon!
So spacious and luxurious! Highly recommend staying here. Staff were lovely and helpful, the room was perfect and exceeded all expectations :)
Kyle
Stayed 1 night in Nov 2021
Response from Melissa Daniels - Manager on Nov 25, 2021
Hi Kylie and thanks for taking the time to post your review - we do appreciate all feedback but it's great to hear that you enjoyed your time here at Curtis Central Apartments!
Good walking distance to cafes and children’s playground. Reception was hardly attended. We had a pleasant stay and the pub next door wasn’t too loud and we could put the baby down without waking. The bathrooms could be updated but that’s just cosmetic. Reasonably clean and plenty of room for a family.
Emma
Stayed 3 nights in Oct 2021
Response from Reception on Oct 26, 2021
Hi Emma,
We are so glad that your stay with us was a pleasant one for you and your family.
We hope to have the pleasure of seeing you again real soon.
10/10 Excellent
Tammy
Oct 15, 2021
Tammy
Stayed 2 nights in Oct 2021
Response from Reception on Oct 26, 2021
Thank you Tammy for your kind review. We aim to please all our guests.
10/10 Excellent
Mick
Oct 15, 2021
Mick
Stayed 2 nights in Oct 2021
Response from Reception on Oct 26, 2021
Hi Mick,
Thank you for your wonderful review. We hope to see you back again really soon.
Our arrival was a shemozzle. No one on the desk - only one key for the 3 of us - apparently the other one was lost ... - wi fi not working etc. Once we got the concierge to "focus" we found the place to be quite good. Large Unit - good wifi - once working - close to almost everything. Good views. Good showers and amenities.
Anne Maree
Stayed 2 nights in Aug 2021
Response from Alik on Sep 6, 2021
So glad that you got it all working and that you were able to get the concierge to 'focus'.... happy travels
8/10 Good
Dianne
Aug 21, 2021
room was good size very helpful staff nice central position
Great service, front desk looked after us, central location, clean and large rooms.
Verified traveler
Stayed 1 night in Jul 2021
Response from Reception on Aug 1, 2021
Thank you, we are glad you enjoyed your stay and look forward to welcoming you again in the future!
2/10 Terrible
Verified traveler
Jun 22, 2021
The keys to my room could not be found when I checked in. I was given another room on a lower floor with no city view, but was charged for my original room. I was also given an invoice on checking out, but received a higher invoice by email and was charged the higher price. Pretty disappointing really.
Verified traveler
Stayed 1 night in Jun 2021
Response from Alik on Jun 30, 2021
Thank you anonymous. We would happily check all this out and fix the situation but unfortunately you remain anonymous
10/10 Excellent
Urmila
Traveled with family
May 31, 2021
Liked: Cleanliness, room comfort
Great family retreat.
Excellent location facing the Marina. Very spacious and clean. Best hot water shower. Mattress bit firm for me but hubby liked it.
Only problem we had was changing Foxtel to news channels 9 and 7 because we couldn’t find the source button which was not on the remote or tv. Located On the main city strip easy access to restaurants.
Adequate accommodation without being amazing. The 2 bedroom apartment with 2 bathrooms and a kitchen was adequate in every way without being amazing. Nothing to complain about and would stay here again if I need a place centrally located for a reasonable price without any luxuries. The view of the harbour was quite nice. No pool at this location. Parking was a little tight.
The apartment was located ideally in the city area with excellent access to the marina and other waterfront precincts. The staff were friendly. The apartment was spacious and very clean.
Katrina
Stayed 2 nights in Dec 2020
Response from Alik on Jan 4, 2021
We look forward to welcoming you again soon
8/10 Good
Verified traveler
Oct 18, 2020
Liked: Room comfort
Verified traveler
Stayed 1 night in Oct 2020
Response from Alik on Oct 21, 2020
Thank you
6/10 Okay
Kp, Brisbane
Traveled with family and small children
Oct 4, 2020
Good communication and nice way to help guest to check in and out.
Kp
Stayed 2 nights in Sep 2020
Response from Alik on Oct 21, 2020
Thank you
10/10 Excellent
Julie
Traveled with family
Sep 21, 2020
Liked: Cleanliness, room comfort
Nice apattment
Great apartment
Good location
Nice view over marina
Julie
Stayed 1 night in Sep 2020
Response from Alik on Sep 29, 2020
Thank you. We hope to welcome you again soon
10/10 Excellent
Sarah, Bouldercombe
Traveled with family and small children
Aug 23, 2020
Liked: Cleanliness, amenities
Hotel Reception was friendly and helpful. Room was very spacious and clean and had a great view.
Sarah
Stayed 1 night in Aug 2020
Response from Alik on Aug 25, 2020
Thank you. we hope to see you again. I do agree our reception staff are great