Balcony

Reviews of Curtis Central Apartments

4 out of 5
Curtis Central Apartments
30 Goondoon Street, Gladstone, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 220 reviews" "
Rating 8 - Good. 60 out of 220 reviews" "
Rating 6 - Okay. 15 out of 220 reviews" "
Rating 4 - Poor. 3 out of 220 reviews" "
Rating 2 - Terrible. 3 out of 220 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zubair

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from PeterB on Jan 16, 2024
Dear Zubair,It's fantastic to hear that you had such a great experience at Curtis Central Apartments! Your 5-star review truly means a lot to us. We're delighted we could make your stay memorable, and we can't wait to see you again. Wishing you all the best on your travels.Kind regards,Guest Services, Curtis Central Apartments

6/10 Okay

Chris

Traveled with family
Disliked: Property conditions & facilities
The aircon really didn’t work very well. Also the information provided was outdated. The access code to the carpark was old as was the out of hours phone number details…
Stayed 1 night in Jan 2024
Response from Peter B on Jan 9, 2024
Dear Chris,Thank you for choosing to stay at Curtis Central Apartments and for sharing your feedbackWe apologise for the issues you encountered with the air conditioning and the outdated information provided. We take your feedback seriously and will work to ensure that our systems and information are up-to-date for future guests.We hope that despite these issues, you had a pleasant stay with us and enjoyed your holiday season. We wish you a wonderful year ahead and safe travels to your next destination. Should your travels bring you back to our area, we would be delighted to have the opportunity to provide you with an improved experience.Kind Regards,Guest ServicesCurtis Central Apartments

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Curtis Central Apartments on Oct 11, 2023
Thanks so much for a great review, we're glad you enjoyed your stay and we hope to see you again.

10/10 Excellent

Lauren

Stayed 6 nights in Sep 2023
Response from PeterB on Sep 28, 2023
Dear Lauren,Thank you for your perfect score review. We are thrilled that you had an excellent experience at Curtis Central Apartments. We hope to welcome you back in the future.Kind regards,Guest ServicesCurtis Central Apartments

6/10 Okay

Carlos

Stayed 1 night in Aug 2023
Response from PeterB on Sep 4, 2023
Dear Carlos,Thank you for your review and your rating. We are sorry that you did not have a perfect stay. We would like to know what we can do to improve our service and facilities. Please feel free to contact us and share your suggestions and concerns. We hope to have another opportunity to serve you better in the future.Kind regards,Guest ServicesCurtis Central Apartments

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good. Very good
Stayed 2 nights in Aug 2023
Response from PeterB on Aug 7, 2023
Dear Mark,Thank you for your feedback. We are delighted that you gave us a perfect rating out of 5. We are thrilled that you enjoyed your stay at our hotel and we appreciate your kind words and your support.We hope to see you again soon and make your next stay even more enjoyable. Please travel safely to your next destination.Kind regards,Guest ServicesCurtis Central Apartments

8/10 Good

Brett

Stayed 6 nights in Jul 2023
Response from PeterB on Jul 26, 2023
Dear Brett,Thank you for your positive feedback on Curtis Central Apartments. We are glad that you enjoyed your stay with us and appreciate your kind rating. We hope to see you again soon.Kind regardsGuest ServicesCurtis Central Apartments

6/10 Okay

Brodie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
Main bathroom was dirty, shower smelt and was unusable. Bed was broken and there were dirty dishes in the dishwasher. The noise from party goers dispersing from the clubs at 3am was enough to keep us up for hours
Stayed 1 night in Jun 2023
Response from PeterB on Jun 18, 2023
Dear Brodie,Thank you for your recent review. We sincerely apologise for the issues you experienced during your stay.We appreciate your feedback, and we are committed to addressing these concerns to ensure a higher level of service and a more enjoyable stay for our guests.We value your patronage and hope you will give us another opportunity to provide you with an improved experience in the future.Best regards,Curtis Central Apartments

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and property provided all facilities needed for our 3 night stay. Comfortable and fabulous views. Noise was a problem on Friday night from a loud crowd in the street, however much quieter other nights.
Stayed 3 nights in Jan 2023
Response from PeterB on Jan 30, 2023
Hi WendyThank you for your review. We're glad you enjoyed the location and facilities provided during your stay. Sorry to hear about the noise issue on Friday night, we'll work on finding ways to address this. Perhaps better sound proof glassThank you for choosing our property and we hope to see you again soon!Kind Regards, Guest ServicesCentral Apartment Group

6/10 Okay

Mark

10/10 Excellent

Kerrie

Traveled with family
Liked: Amenities, property conditions & facilities
Awesome stay
Response from PeterB on Dec 22, 2022
HI Kerriethank you for your wonderful rating and for staying with usWe wish you a safe and wonderful ChristmasKind RegardsGuest ServicesCentral Apartment Group

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

chris

Stayed 1 night in Sep 2022
Response from PeterB on Sep 27, 2022
Hi ChrisThank you for your reviewWe appreciate customer feedback and will always strive to improve our service and facilities.Thanks for letting us knowKind Regards Central Apartment GroupCustomer Service

8/10 Good

William

Traveled with family
Liked: Cleanliness, room comfort
Glad we stayed in Gladstone!
Easy friendly check-in. Clean and quiet rooms.
Stayed 1 night in Aug 2022

8/10 Good

Cheryl

Stayed 3 nights in Aug 2022
Response from PeterB on Aug 23, 2022
Hi CherylThank you for your positive review.We are very pleased that you were another happy guestand trust you had a safe trip onwards. We look forward to your return visit someday soonKind Regards Central Apartment GroupCustomer Service

8/10 Good

Jennefer

Stayed 2 nights in Aug 2022
Response from PeterB on Aug 23, 2022
Hi JenneferThank you for your excellent review.Glad everything was to your liking! Please come back soon or visit any of our other 23 hotels throughout the country Kind Regards Customer Service DeptCentral Apartment Group

10/10 Excellent

Kathleen

Stayed 6 nights in Jul 2022
Response from PeterB on Aug 4, 2022
Hi Kathleen, Thank you for your positive review of Curtis Central Apartments. We are excited to hear that everything was ideal. We hope you've had a comfortable trip home and look forward to seeing you again. :)

10/10 Excellent

Rosie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were exceptional. The lovely lady who serviced our room each day made our stay with her smiling face. She would be an asset to any business.
Stayed 4 nights in Jul 2022
Response from Curtis Manager on Jul 7, 2022
Thankyou for your review Rosie. We are glad that your stay enjoyable. Yes my housekeeper is a great asset to our apartments here at Curtis Central Plaza. Keep safe and we hope to see you again soon

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place well priced
Stayed 1 night in Jun 2022
Response from Ben on Jun 20, 2022
Hi Ben, Thank you for your great review of Curtis Central Apartments. We are thrilled to see the housekeeping and cost were good. We wish you all the best and look forward to seeing you again soon!

10/10 Excellent

Drew

Stayed 1 night in May 2022
Response from Ben on Jun 3, 2022
Hi Drew, Thank you for your great rating of Curtis Central Apartments. We wish you all the best and look forward to seeing you again soon!

10/10 Excellent

Olav

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean well laid out great apartment.
Stayed 1 night in Mar 2022
Response from Curtis Manager on Mar 31, 2022
Thank you for your feedback we appreciate your business.

10/10 Excellent

Christiane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartament with a lot of space, nice kitchen and confortable big beds. The restaurant next door is delicious.
Stayed 2 nights in Jan 2022
Response from Alik on Jan 27, 2022
We hope to welcome you again

10/10 Excellent

Shannon Kelly

Stayed 1 night in Jan 2022

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022
Response from Alik on Jan 27, 2022
thank you

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The central location was excellent. The view was superb. Plenty of space and amenities. There was nothing we didn't like and would stay there again.
Stayed 8 nights in Dec 2021
Response from Alik on Jan 27, 2022
We hope to welcome you again

10/10 Excellent

Teena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and tidy, very central location. Good facilities.
Stayed 1 night in Dec 2021
Response from Alik on Dec 30, 2021
We look forward to welcoming you again

6/10 Okay

Anita

Traveled with family and small children
The room was old but still somewhat clean.. the air conditioners need filters to be cleaned ASAP!!!
Stayed 2 nights in Nov 2021
Response from Alik on Dec 9, 2021
Thank you for your feedback

10/10 Excellent

Kyle

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So spacious and luxurious! Highly recommend staying here. Staff were lovely and helpful, the room was perfect and exceeded all expectations :)
Stayed 1 night in Nov 2021
Response from Melissa Daniels - Manager on Nov 25, 2021
Hi Kylie and thanks for taking the time to post your review - we do appreciate all feedback but it's great to hear that you enjoyed your time here at Curtis Central Apartments!

8/10 Good

Emma

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good walking distance to cafes and children’s playground. Reception was hardly attended. We had a pleasant stay and the pub next door wasn’t too loud and we could put the baby down without waking. The bathrooms could be updated but that’s just cosmetic. Reasonably clean and plenty of room for a family.
Stayed 3 nights in Oct 2021
Response from Reception on Oct 26, 2021
Hi Emma, We are so glad that your stay with us was a pleasant one for you and your family. We hope to have the pleasure of seeing you again real soon.

10/10 Excellent

Tammy

Stayed 2 nights in Oct 2021
Response from Reception on Oct 26, 2021
Thank you Tammy for your kind review. We aim to please all our guests.

10/10 Excellent

Mick

Stayed 2 nights in Oct 2021
Response from Reception on Oct 26, 2021
Hi Mick, Thank you for your wonderful review. We hope to see you back again really soon.

8/10 Good

Andrew

Stayed 1 night in Oct 2021
Response from Alik on Oct 14, 2021
Thank you for your nice review

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to cafes etc
Stayed 1 night in Sep 2021
Response from Manager on Oct 10, 2021
Many thanks for taking the time to review our property - we really appreciate it!

8/10 Good

Anita

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Spacious
Stayed 1 night in Sep 2021
Response from Alik on Sep 27, 2021
Thank you for your nice review

6/10 Okay

Anne Maree

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our arrival was a shemozzle. No one on the desk - only one key for the 3 of us - apparently the other one was lost ... - wi fi not working etc. Once we got the concierge to "focus" we found the place to be quite good. Large Unit - good wifi - once working - close to almost everything. Good views. Good showers and amenities.
Stayed 2 nights in Aug 2021
Response from Alik on Sep 6, 2021
So glad that you got it all working and that you were able to get the concierge to 'focus'.... happy travels

8/10 Good

Dianne

room was good size very helpful staff nice central position
Stayed 17 nights in Jul 2021
Response from Alik on Sep 6, 2021
Thank you for your nice review

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service, front desk looked after us, central location, clean and large rooms.
Stayed 1 night in Jul 2021
Response from Reception on Aug 1, 2021
Thank you, we are glad you enjoyed your stay and look forward to welcoming you again in the future!

2/10 Terrible

Verified traveler

The keys to my room could not be found when I checked in. I was given another room on a lower floor with no city view, but was charged for my original room. I was also given an invoice on checking out, but received a higher invoice by email and was charged the higher price. Pretty disappointing really.
Stayed 1 night in Jun 2021
Response from Alik on Jun 30, 2021
Thank you anonymous. We would happily check all this out and fix the situation but unfortunately you remain anonymous

10/10 Excellent

Urmila

Traveled with family
Liked: Cleanliness, room comfort
Great family retreat.
Excellent location facing the Marina. Very spacious and clean. Best hot water shower. Mattress bit firm for me but hubby liked it. Only problem we had was changing Foxtel to news channels 9 and 7 because we couldn’t find the source button which was not on the remote or tv. Located On the main city strip easy access to restaurants.
Stayed 1 night in May 2021

8/10 Good

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2021
Response from Alik on May 24, 2021
Thank you

8/10 Good

Trevor

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2021
Response from Alik on Feb 17, 2021
Thank you. We look forward to welcoming you again

8/10 Good

JD, Brisbane

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Adequate accommodation without being amazing. The 2 bedroom apartment with 2 bathrooms and a kitchen was adequate in every way without being amazing. Nothing to complain about and would stay here again if I need a place centrally located for a reasonable price without any luxuries. The view of the harbour was quite nice. No pool at this location. Parking was a little tight.
Stayed 2 nights in Jan 2021
Response from Alik on Feb 2, 2021
thank you

10/10 Excellent

Che

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020
Response from Alik on Jan 4, 2021
We hope to see you again soon

10/10 Excellent

Katrina, Brisbane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was located ideally in the city area with excellent access to the marina and other waterfront precincts. The staff were friendly. The apartment was spacious and very clean.
Stayed 2 nights in Dec 2020
Response from Alik on Jan 4, 2021
We look forward to welcoming you again soon

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 1 night in Oct 2020
Response from Alik on Oct 21, 2020
Thank you

6/10 Okay

Kp, Brisbane

Traveled with family and small children
Good communication and nice way to help guest to check in and out.
Stayed 2 nights in Sep 2020
Response from Alik on Oct 21, 2020
Thank you

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, room comfort
Nice apattment
Great apartment Good location Nice view over marina
Stayed 1 night in Sep 2020
Response from Alik on Sep 29, 2020
Thank you. We hope to welcome you again soon

10/10 Excellent

Sarah, Bouldercombe

Traveled with family and small children
Liked: Cleanliness, amenities
Hotel Reception was friendly and helpful. Room was very spacious and clean and had a great view.
Stayed 1 night in Aug 2020
Response from Alik on Aug 25, 2020
Thank you. we hope to see you again. I do agree our reception staff are great

8/10 Good

Rodney

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Alik on Aug 25, 2020
Thank you

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Alik on Jul 23, 2020
Thank you:)