Standard Room, 1 King Bed, City View | City view

Reviews of Hotel Indigo Glasgow, an IHG Hotel

4 out of 5
Hotel Indigo Glasgow, an IHG Hotel
75 Waterloo Street, Glasgow, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1002 reviews" "
Rating 8 - Good. 243 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kay

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Fiona Christie | Reception Manager on May 23, 2024
Hello Kay,Thank you kindly from all the team at Indigo for your rating. I am so glad to hear you enjoyed your stay.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Steven

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here, great location close to the train station
Stayed 5 nights in May 2024
Response from Erin | Front Office on May 9, 2024
Hello Steven, Thanks for taking the time to leave us a 5/5 review! I am glad to hear that you enjoyed your recent stay with us and found the location to be convenient. We are incredibly lucky to have central station on our door step, as well as being only a short walk to the heart of the city centre! I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood. ThanksErin Front Office.

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting around Glasgow. Staff was very friendly and helpful. Breakfast was ok, not particularly our kind of food but enough options it was worth booking to start our day. Bed was comfortable and so were pillows. Bar are was nice, bar tenders friendly and drinks good. Would definitely stay again
Stayed 2 nights in Apr 2024
Response from Mark M on May 6, 2024
Hi Donna,Thanks for leaving us such a lovely review! It's great to see you enjoyed your stay, and thank you for the comments about the team! I will make sure these are passed back to the relevant departments.I hope we can welcome you back to the neighbourhood again soon.

8/10 Good

Lari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower.
Stayed 2 nights in Apr 2024
Response from Erin | Front Office on May 1, 2024
Hello Lari, Thanks for taking the time to leave us a review!I am glad you enjoyed your recent stay with us and found our showers to be great! I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood!ThanksErin Front Office.

10/10 Excellent

Gulsen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Indigo. My daughters and I came to Glasgow for their fist gig. It will be a very memorable night for them to look back on. Ivana at reception was very lovely and engaging.
Stayed 1 night in Apr 2024
Response from Erin | Front Office. on Apr 21, 2024
Hello Gulsen,Thank you for leaving us a great review. I'm happy to hear that you enjoyed your stay with your daughters in our hotel and had a great time in Glasgow at your gig.We have a great team here at Hotel Indigo Glasgow and it's lovely to hear your kind words about Ivana. She truly is fantastic and we are very lucky to have her! I've passed along your kind comments, and it's great to hear the difference that our team can make to guests stay!I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood. ThanksErin

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Very quiet, wouldn't have known there were any other guests!
Stayed 1 night in Apr 2024
Response from Mark M on Apr 18, 2024
Hi Amy,Thanks for leaving us such a lovely review! It's great to see you enjoyed your time with us! We are so lucky to have the location we do - close by to everything, but far enough away to keep things quiet! I hope we can welcome you back to the neighbourhood soon.

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central clean great breakfast and helpful reception staff.
Stayed 3 nights in Apr 2024
Response from Erin | Front Office. on Apr 15, 2024
Hello Rebecca, Thanks for taking the time to leave us a 5 out of 5 review!I am glad to hear you enjoyed your recent stay with us and found everything to be clean! We are very lucky to be located only a short walk from the heart of the city centre, and it's great to hear our central location was convenient.I'm glad you enjoyed your breakfast with us too! Between our continental selection and hot food menu we offer a great range and it certainly sets you up for a busy day ahead! We have a fantastic team here at Hotel Indigo Glasgow and it's great to hear you found our reception staff to be so helpful!I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood.ThanksErin

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly warm, friendly and helpful. Very comfortable hotel.
Stayed 3 nights in Apr 2024
Response from Fiona Christie | Reception Manager on Apr 10, 2024
Hello Emma, I am so happy to hear you enjoyed your stay here at Hotel Indigo. Our team are always on hand to help with any queries and questions. The Indigo welcome is like no other.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk people, close to train station and restaurants
Stayed 1 night in Apr 2024
Response from Fiona Christie | Reception Manager on Apr 9, 2024
Hello Erin, I am so glad to hear you enjoyed your stay here at Hotel Indigo. Our team are always on hand to help with any guest queries or requests and i'm happy that you found our location convenient.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Jill, Grant

Liked: Property conditions & facilities
The hotel was great! The desk lady was so helpful and offered to look up dining options and book our morning taxi to the airport. Fantastic experience all around.
Stayed 1 night in Apr 2024
Response from Erin | Front Office. on Apr 8, 2024
Hello Jill, Thanks for taking the time to leave us a 5/5 review! I am glad you enjoyed your recent stay with us, and found the hotel to be great! We have a fantastic team here at Hotel Indigo Glasgow and I am glad to hear you were able to get suggestions and assited to arrange a taxi!I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood.ThanksErin Front Office.

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Nice hotel, clean tidy with nice stafff Quality toiletries too
Stayed 1 night in Mar 2024
Response from Ivana on Apr 6, 2024
Hello RussellThanks for taking the time to leave us a 5 out of 5 review!I am glad to hear you enjoyed your recent stay with us and found the room to be nice and clean and stuff welcoming. I am glad you also found the toiletries to be on high quality.I hope we can welcome you back to Hotel Indigo Glasgow on your next visit to the neighbourhood!Kind regards,Ivana Carta Reception

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Handy for aminaties
Stayed 1 night in Mar 2024
Response from Mark M on Apr 3, 2024
Hi Ian,Thanks for a 5/5 review! It's great to see how well we are doing! We are so fortunate to have a location that is so close to the best of Glasgow, but also far enough away to be quiet in the evenings, and I'm pleased you think so too!I hope we can welcome you back soon!Thanks,Mark Morgan Front Office Supervisor

8/10 Good

Mrs Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fiona Christie | Reception Manager on Apr 2, 2024
Hello Mrs Lynn, Thank you so much for your rating, i'm so glad to hear you enjoyed your stay here at Hotel Indigo.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Dani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked into the hotel we knew it was going to be an amazing stay. The staff was so friendly and personable. They made you feel welcomed and special from the first interaction. The room itself was a really good size and so clean! We had the best nights sleep and we were only in a standard room! 10/10 cannot say enough good things about our stay at Hotel Indigo in Glasgow!
Stayed 1 night in Mar 2024
Response from Mark M on Mar 29, 2024
Hi Dani,Thanks for the amazing review, and for your kind words about the team. I am really proud of the team we have here, and their hard work and dedication really pays off! I hope we can welcome you back to the neighbourhood soon!Thanks,Mark Morgan Front Office Supervisor

8/10 Good

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, close to everything
Stayed 1 night in Mar 2024
Response from Ivana | Reception on Mar 24, 2024
Hello Stanley,Thanks for taking the time to leave us a review! It's fantastic to hear that you found our location convenient.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Hotel Indigo Glasgow in the future.Kind regards,Ivana Reception

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and friendly and the room was lovely
Stayed 1 night in Mar 2024
Response from Erin, Front Office on Mar 17, 2024
Hello Emily, Thanks for taking the time to leave us a 5/5 review! I am glad that you enjoyed your recent stay with us, and found the room to be lovely. We do have a fantastic team here at Hotel Indigo Glasgow, and I am glad you found everyone helpful and friendly! It's always nice to hear the difference we make to a guests stay.I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow!ThanksErin Front Office.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and excellent breakfast
Stayed 3 nights in Mar 2024
Response from Erin | Front Office. on Mar 23, 2024
Hello Peter,Thanks for taking the time to leave us a review. I am glad you enjoyed your recent stay with us, and found it to be good value for money. It's great to hear you enjoyed your breakfast with us, we offer a great selection which certainly sets you up for the day ahead!I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow!Thanks Erin Front Office.

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real gem- our second stay, just as good as the first time. Room again was ready on our early arrival . Staff are all friendly and helpful. Brand new bathroom this time with power shower and Elemis toiletries- wonderful. Definitely will be my first choice whenever we return to Glasgow.
Stayed 2 nights in Mar 2024
Response from Erin | Front Office. on Mar 3, 2024
Hello Mandy, Thank you for taking the time to review your recent stay with us, and for leaving such lovely feedback!It's great to hear you like our new bathrooms and Elemis toiletries, the renovation works are still ongoing but we've had lots of positive feedback about the shower in particular, it sure seems to be a highlight!It's great to hear we were able to offer an early check-in, we try to offer this whenever we can and know it can make such a difference to your stay! It's lovely to hear you found staff to be friendly and helpful, we really do have a fantastic team here at Hotel Indigo Glasgow!We truly appreciate and value your loyalty, and look forward to welcoming you back to Hotel Indigo on your next visit to the neighbourhood!ThanksErin Front Office.

10/10 Excellent

Mariano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was great
Stayed 5 nights in Feb 2024
Response from Fiona Christie | Reception Manager on Feb 20, 2024
Hello Mariano,I am so glad to hear you enjoyed your stay here at Hotel Indigo, our breakfast is certainly one to fill you up in the morning.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel, convenient for Glasgow Central, staff are lovely, our room was gorgeous - will definitely be back & would highly recommend this hotel.
Stayed 1 night in Feb 2024
Response from Fiona Christie | Reception Manager on Feb 20, 2024
Hello Pauline, Thank you for your wonderful review of us here at Hotel Indigo! We're thrilled to hear that you enjoyed your stay at our hotel and found it beautiful and convenient, with lovely staff to enhance your experience. We're delighted that you found your room to be gorgeous as well. We look forward to welcoming you back on your next visit to Glasgow, and we truly appreciate your recommendation. See you soon!Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Glasgow stay
Fabulous trip, perfect location and great service. Ivana on reception was world class (she really was) she’s worth her weight in gold👏👏👏
Stayed 1 night in Feb 2024
Response from Fiona Christie | Reception Manager on Feb 20, 2024
Hello Carl,I'm so delighted to hear you had a fabulous time during your stay here at Hotel Indigo! We offer great service and our location is prime for access to shops, tourist attractions and transport links.Ivana has not long started with us but has received some fantastic feedback since joining the team, I will be sure to pass on the praise!We hope to welcome you back to the neighbourhood on your next visit to Glasgow. Kind regards, Fiona Christie Reception Manager

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and polite staff and an excellent breakfast. Highly recommended.
Stayed 1 night in Feb 2024
Response from Erin | Front Office on Feb 15, 2024
Hi Paul, Thanks for taking the time to leave us a 5/5 review! It's great to hear you enjoyed your recent stay with us and found the staff to be friendly and polite. We have a fantastic team, and it's lovely to hear guests recognise this. I'm glad you enjoyed your breakfast too, it certainly sets you up for the day.I look forward to welcoming you back to Hotel Indigo on your next visit to Glasgow.Thanks, Erin Front Office.

10/10 Excellent

Jessie

Stayed 1 night in Feb 2024
Response from Erin | Front Office. on Mar 23, 2024
Hello Jessie, Thanks for taking the time to leave us a 5/5 review! I am glad you enjoyed your recent stay with us. I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow!Thanks Erin Front Office.

10/10 Excellent

JG

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice room, very friendly helpful staff. Breakfast was very good
Stayed 1 night in Feb 2024
Response from Fiona Christie | Reception Manager on Feb 4, 2024
Hello JG, Thank you for taking the time to write a review for us here at Hotel Indigo, it's great to see that you found the room was nice and that we had a helpful and friendly team. Our breakfast is always one to remember as well and it fills you up for the day!We hope to welcome you back to Hotel Indigo one day.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Helen

Stayed 1 night in Feb 2024
Response from Fiona Christie | Reception Manager on Feb 6, 2024
Hello Helen,Thank you for taking the time to leave a rating, we very much appreciate it and i'm so glad to hear you enjoyed your stay!We hope to welcome you back to Hotel Indigo on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , easy to get to by car and carpark next door . Really friendly staff nice room decent breakfast
Stayed 3 nights in Jan 2024
Response from Mark M on Jan 30, 2024
Hi Gordon,Thanks for leaving us such a great review! I hope we can welcome you back to Glasgow soon!

10/10 Excellent

patrick

Liked: Property conditions & facilities, room comfort
Super clean, friendly staff, great location near Central Station. Big thanks to Katt on reception
Stayed 1 night in Jan 2024
Response from Mark M on Jan 30, 2024
Hi Patrick,Thanks for your feedback! I'm delighted to hear you enjoyed your stay, and thansk for your kind words about Katt - she is a superstar!We hope to see you again soon.

10/10 Excellent

James

Stayed 3 nights in Jan 2024
Response from Mark M on Jan 22, 2024
Hi James,Thanks for the 10/10 review! It's great to see we are ticking all the right boxes.I hope we can welcome you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Not up to the standard expacted of Hotel Indigo, room clean but decor definitely a bit tired.
Stayed 1 night in Jan 2024
Response from Fiona Christie | Reception Manager on Jan 18, 2024
Hello,Thank you so much for taking the time to write a review of us here , I'm sorry you felt as though we didnt meet your expectations with the decor of the Hotel but, please be assured we will address this with our management team. We are pleased to note that you found the room clean, but we understand that a refreshing and well-maintained ambiance is equally crucial for our guests' satisfaction. Your feedback is invaluable, and we will use it as an opportunity to enhance our services and facilities.We hope to welcome you back to the neighbourhood on your next visit to Glasgow. Kind regards,Fiona Christie Reception Manager

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Fiona Christie | Reception Manager on Jan 12, 2024
Hello John,Thank you so much for taking the time to write a review for us here at Hotel Indigo.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Ian

Stayed 1 night in Jan 2024
Response from Erin | Front Office. on Jan 13, 2024
Hello Ian, Thanks for taking the time to leave us a 10/10 review! I'm glad you enjoyed your stay with us. I hope we can welcome you back to Hotel Indigo on your next visit to Glasgow. Thanks, Erin Front Office.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were almost like an old Victorian style, but more modern. Super spacious. They hotel manager/check in people were friendly and offered some recommendations to the area.
Stayed 2 nights in Dec 2023
Response from Colm on Jan 11, 2024
Hello Peter,Thank you for the 5/5 review!We love to see what guests enjoy during their time with us. Thank you also for the kind words about our team. See you next time!ColmFront Office MangerHotel Indigo Glasgow

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
I had an outstanding experience at this hotel. If I revisit Glasgow, which is highly likely because there were several main points of interest were closed for renovation work, I will consider staying here again. The following details can be even better: -The magnifying mirror needs to be replaced with light on -The table lamp: while indeed consistent with the overall lighting ambiance of the room, the table lamp should use a brighter bulb for reading or doing work -The sink faucet: there is some issue with how the faucet was installed. The switch from cold to hot water is too abrupt, making it very difficult to find the lukewarm water to wash face, etc.
Stayed 6 nights in Jan 2024
Response from Mark M on Jan 10, 2024
Hi,Thanks for leaving us a review! It's great to see you enjoyed your stay, and will return on ytour next visit to Glasgow! I'm delighted to let you know that we have phased remodelling works commencing on our guestroom bathrooms on the 5th of February, which will help remedy some of the points you mentioned in your review. We look forward to welcoming you back to see all the exciting changes we have in place!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Mini Break in Glasgow.
A very warm welcome from Katt and the reception team. Nothing was too much trouble. The rooms were comfortable and well equipped. Excellent service at breakfast by the restaurant manager and her team. A good selection of hot and cold food. A great location for the city centre, less than 5 minutes to the shops and Central Station. We would use this hotel again.
Stayed 4 nights in Dec 2023
Response from Fiona Christie | Reception Manager on Feb 4, 2024
Hello Robin,We are delighted to hear that you enjoyed your stay here at Hotel Indigo, we are in a super central location with easy access to the shops, tourist attractions and transport links. Katt has only recently joined the Indigo team and is a shining star, it's great to see the recognition she deserves. I will be sure to pass this on.Hopefully, we can welcome you back to the neighbourhood on your next visit to Glasgow. Kind regards,Fiona Christie Reception Manager

6/10 Okay

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms were nice but breakfast and general service wasn't great. Quality of the food for breakfast was quite poor as was the overall service.
Stayed 2 nights in Dec 2023
Response from Erin | Front Office. on Jan 2, 2024
Hello Fiona, Thanks for taking the time to leave us a review. I'm glad to hear you enjoyed your stay with us and found the rooms nice. I am sorry to hear you found the quality of food at breakfast and overall service to be poor. We are constantly trying to improve and I have passed your feedback along to our F&B team to consider what changes we could make to be better!I hope we can welcome you back to Hotel Indigo Glasgow in the future.Thanks Erin Front Office.

6/10 Okay

Damian

Stayed 2 nights in Dec 2023
Response from Mark M on Jan 4, 2024
Hi Damian,Thanks for taking the time to leave a review. I hope we can see you again for an even better experience next time.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Fiona Christie | Reception Manager on Jan 5, 2024
Hello Joanne, Thank you for rating us here at Hotel Indigo, we are glad to hear you enjoyed your stay!We hope to welcome you back to the neighbourhood on your next visit.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Fiona Christie | Reception Manager on Jan 5, 2024
Hello James, Thank you for rating us here at Hotel Indigo, we are glad to hear you enjoyed your stay!We hope to welcome you back to the neighbourhood on your next visit.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fiona Christie | Reception Manager on Jan 5, 2024
Hello Tom, Thank you for rating us here at Hotel Indigo, we are glad to hear you enjoyed your stay!We hope to welcome you back to the neighbourhood on your next visit.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Fiona Christie | Reception Manager on Dec 27, 2023
Hello Catherine, Thank you for leaving a rating for us here at Hotel Indigo, i'm happy to hear you enjoyed your stay.Kind regards,Fiona Christie Reception Manager

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Fiona Christie | Reception Manager on Dec 26, 2023
Hello Sean, Thank you for leaving your rating, we were delighted to have you staying here at Hotel Indigo.We hope to welcome you back to the neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Glad to see usb port beside the bed - where most hotels don’t have then. However the floor was too polished and slippery for an accessible room
Stayed 1 night in Dec 2023
Response from Fiona Christie | Reception Manager on Dec 24, 2023
Hello Derek,Thank you so much for taking the time to review, im glad to see you enjoyed the amenities within the room.We hope to welcome you back to Hotel Indigo on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Laura

Stayed 1 night in Dec 2023
Response from Mark M on Dec 22, 2023
Hi Laura,Thanks for the perfect score! It's always wonderful to hear when guests enjoyed their stay with us. We hope to see you again soon!

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the 🚆 station and very good!
The room was not big but the bathroom is very good, the bed are comfortable and the staff is perfect! We left our baggage there whole the afternoon after checkout and was easy to pick it up and take our train. I loved the hotel.
Stayed 1 night in Dec 2023
Response from Mark M on Dec 21, 2023
Hi Gabriella,Thanks for your review, and your kind comments about the team! It's great to see you loved your stay with us, and we can't wait to see you again soon!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Fiona Christie | Reception Manager on Dec 17, 2023
Hello Margaret,Thank you for the top rating! We hope to welcome you back to the Neighbourhood on your next visit to Glasgow.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was really lovely and helpful. Loved the entrance very welcoming. Room was lovely. The only downside for us was the lack of a cooked breakfast. This is always something we look forward to when away. The chef did not turn up which is just one of those things but did spoil our experience.
Stayed 1 night in Dec 2023
Response from Nick on Dec 17, 2023
Hello Audrey,Thank you for choosing our hotel and for sharing your valuable feedback.We're thrilled to hear about your positive experience with our receptionist and the welcoming ambiance of the entrance.We sincerely apologize for the unexpected absence of the chef, as we understand the impact this had on your experience. Please know that this is not a typical occurrence, and we are addressing it to ensure it does not happen in the future.Your review means a lot to us, and we look forward to the opportunity to welcome you back for a more seamless and enjoyable stay, with all services up to our usual standards.

10/10 Excellent

Katherine

Stayed 1 night in Dec 2023
Response from Fiona Christie | Reception Manager on Jan 5, 2024
Hello Katherine, Thank you for your rating of us here at Hotel Indigo Glasgow.I'm glad to hear you have enjoyed your stay and we hope to welcome you back to the neighbourhood again soon.Kind regards,Fiona Christie Reception Manager

10/10 Excellent

Ji-Min

Stayed 3 nights in Dec 2023
Response from Fiona Christie | Reception Manager on Dec 16, 2023
Hello Ji-Min,Thank you for rating us 5/5 at Hotel Indigo. I'm glad to hear you have enjoyed your stay.Hopefully we can welcome you back again soon. Kind regards,Fiona Christie Reception Manager

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel but not the most restful stay
The hotel was lovely in many respects, the staff very helpful, the room clean and the breakfast delicious. The bathroom was big, clean and had an excellent shower. The only problems did, however, mean our stay wasn’t very restful (albeit I always struggle to sleep away from home). The first night was very hot as the air-conditioning didn’t seem to do anything, but once in bed I’m not inclined to do anything other than try to sleep. And on the second evening after the staff had helped us get the air-conditioning working better, the people in the next door room were shouting and swearing loudly. The staff did knock on the door and ring the room and eventually it went quiet. I found the beds comfy, though my wife wasn’t keen on how they moved around quite freely. I would recommend the hotel but if you think the room is warm, do make sure to speak to reception and they should be able to help.
Stayed 2 nights in Dec 2023
Response from Mark M on Dec 13, 2023
Hi James,Thakns for taking the time to leave us a review! I'm glad you were able to find so many positive aspects of your stay with us. We have a wonderful team here, and I'm glad you felt the same! I'm sorry to hear about the issues you had with your room. It's great to see that our Nights team were able to quickly deal with the noise complaint, but please accept my apologies that you had to raise one in the first place. I hope that we can still welcome you back to Glasgow on your next visit, for an even better experience next time.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mark M on Dec 11, 2023
Hi Tony,Thanks for leavingus such a positive review! I'm glad you enjoyed your stay, and we look forward to welcoming you back for an even better experience next time.