Ratings based on 62 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Johnson City, TN
Comfortable, but....Posted Jul 15, 2014
Cons: Wifi is cumbersome at login and too sluggish for actual use.
Comfort Suites lives up to its name in that the rooms are spacious, clean and accommodating. But with my iPad and iPhone I found the wifi to be cumbersome at login too sluggish for real use. They should upgrade their router to higher bandwidth and simplify the login for all major operating systems.
Recommendedby A verified traveler
Posted Jun 14, 2014 on Hotels.com
Recommendedby A verified traveler
GREAT BREAKFAST, CONFY BEDSPosted Jun 14, 2014 on Hotels.com
GREAT IS THE WORD TO APPLIED TO THIS HOTEL
by Adrian from Virginia
One problem after anotherPosted May 26, 2014
Pros: Location and breakfast
Cons: Replace shower curtain and fix door frame
Location: Location was great for what we needed
We stayed on the third floor of the hotel and you could see that upgrades and repairs were needed in the hall and in the room. There was an odor when we first walked in the room. We later figured out that it was from the shower curtain. It seemed that someone had smoked in the bathroom and the smell of smoke was now in the shower curtain. When reported to the front desk, they said that they would spray our room with air freshener. When we returned to the room, the smell was still there. We called the front desk again and they said we could come down and get a bottle of air freshener to keep in the room and spray when needed. We also had a problem with the door frame falling down when we opened the door the next morning.
for Personal Eventby Kay
Posted May 24, 2014 on Hotels.com
for Everyoneby A verified traveler
Hotel needs some TLCPosted May 14, 2014
Pros: The outside of the hotel looks good. It was the inside that needed some attention.
Cons: Update the inside to give it a more appealing place to stay.
Location: The location is great. Close to the mall and most anything you wanted.
Hotel staff was great. The hotel itself could use some updating to make it more appealing. It had wallpaper hanging off the wall in some areas. It gives you the appearance that it is not well kept. The rooms were ok.
for Business Travelersby A verified traveler
decent but nothing specialPosted Apr 29, 2014 on Hotels.com
for the price, i expected it to be cleaner and smell better...but the staff was extremely courteous and helpful. i think for the level of quality it should be about half the price
for Personal Eventby A verified traveler
Needs repairsPosted Apr 24, 2014 on Hotels.com
It is a nice hotel. I remember when it was new. It is in need of repair. The only problem I had with my recent stay the bathroom toilet was stopped up and needed plunging. I will stay again.
by Angela from North Carolina
Dirty HotelPosted Apr 19, 2014
I live 2 hours away from this hotel. My 4 year old son had surgery at Wayne Memorial hospital. I chose this hotel for its location and the indoor pool. My son LOVES to swim and I wanted him to have some enjoyment beforehand. We only stayed overnight and were gone by 530am. The room had trash in it, the staff was never at the front desk, we were supposed to be in a non smoking room and there was a piece of cigar in the window will, and the pool, which was my main reason for staying there, was filthy. The bottom was nasty, and there was someone's old bandaid stuck to the bottom of it. I am very dissapointed and am upset that I paid that much for this room. I will not recommend this place to anyone!!
for Shoppingby A verified traveler
Posted Apr 17, 2014 on Hotels.com