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Reviews of Willows Motel Goulburn

4 out of 5
Willows Motel Goulburn
1 Day Street, Goulburn, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 680 reviews" "
Rating 8 - Good. 268 out of 680 reviews" "
Rating 6 - Okay. 54 out of 680 reviews" "
Rating 4 - Poor. 14 out of 680 reviews" "
Rating 2 - Terrible. 8 out of 680 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Traveled with partner
Liked: Staff & service
We were upgraded to a king bed room which was appreciated. Room not super new and daggy decor. Carpet had been vacuumed but was seriously stained which made us feel grotty. The bed was comfortable and kitchenette was adequate. Bathroom was satisfactory. Overall stay was ok as we were not there long. Resident of adjoining suite parked his enormous truck in car park which is not allowed according to signage. Luckily we did not hear his early departure next morning. Fittings were shabby and loose (tap wobbly on basin, power points moved, shower shelf wonky). Had to connect to wi fi outside then go back into room, as not possible to connect within the room. Place needs some upgrades and TLC to lure us back again.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was noise from Sydney Road. I guess that was because my room was near the front of the complex, close to the office.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely night at the Willows Goulburn, quiet and peaceful.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful motel on the edge of town. Lots of room and comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our needs for overnight stay-clean with comfy bed
Stayed 1 night in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was an excellent, clean property. It was very quiet but the room was airconditioned well, had a nice bed and the lady at check in was very nice. If you want to be very very picky the minuses are 1. quite a distance out of town about 2km especially for things like restaurants and supermarkets. 2. The pillows were very hard and 3. the male owner is a little brusque. Like I said minor things but upon my travels around Goulburn it certainly looked the best option in terms of condition, age, upkeep and looks and value for money.
Stayed 1 night in Feb 2024
Response from Willows Motel on Feb 18, 2024
Thank you for the review and the vocabulary lesson Terry. I didn't even know what brusque meant. I had to look it up. We appreciate your kind words and consider you a decorous guest. Hope to see you again.

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and convenient
Stayed 1 night in Feb 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Despite being set off a main road, this was a quiet stay. The room was a good size, bed very comfortable, and the aircon was nice and quiet. The manager was very friendly. It is about 2ks from town, but this did not worry me as I enjoyed the walk in to get dinner. If you don't like walking, you'll need to drive to get a feed.
Stayed 1 night in Feb 2024

10/10 Excellent

susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and really helpful
Stayed 1 night in Feb 2024

10/10 Excellent

Beth

Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented motel. Friendly staff & lovely clean & quiet rooms. Highly recommended
Stayed 1 night in Feb 2024

10/10 Excellent

Haney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jolie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Tim

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, welcoming staff. Great experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Jezza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our young family, the executive double room was perfect after a long drive for us to have a good nights rest. The staff were also very friendly and accommodating on our late arrival.
Stayed 1 night in Jan 2024

8/10 Good

Terence Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and lovely staff
Stayed 1 night in Jan 2024

8/10 Good

Sequoia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gardens quiet accommodation
Stayed 1 night in Dec 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stop off the motorway for a clean and comfortable nights rest. A short few minute drive into town where there are a number of dining options. We purchased takeaway from Many’s Chinese and Asian restaurant and took it back to our room where we enjoyed our own dining table and kitchenette with crockery, cutlery and wine glasses.
Stayed 1 night in Dec 2023

10/10 Excellent

Navneet

Stayed 1 night in Dec 2023

6/10 Okay

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in Dec 2023

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , nice , friendly , not expensive
Stayed 1 night in Nov 2023

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite
Stayed 1 night in Nov 2023

8/10 Good

Brian Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Met all our requirements. Staff friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed to the motel which was very clean and comfortable. Parking was plentiful and the location was quiet. The tariff was very reasonable.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Juan

Stayed 1 night in Oct 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and cozy on a 1 degree night
Stayed 1 night in Oct 2023

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good overnight stop. The only thing we didn’t like was the very narrow parking places - we had to move the car forward to open doors.
Stayed 1 night in Oct 2023

6/10 Okay

Joanne

Liked: Staff & service, property conditions & facilities
The room we booked was large and the bed comfy. The cleanliness was the issue. Crumbs from the complimentary cookies on the bedside table. Dust thick enough for hubby to write 'Dust Me ' on the shelves. We
Stayed 1 night in Oct 2023

8/10 Good

Evan and Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sidney, Broome

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023

8/10 Good

Sue

Good for 1 night. Not enough staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Horace john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Shigeko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Clare

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely on check in. Spacious room, TV with ABCKids which makes life easier. You know they go the extra mile because there was plenty of toiletries, milk, tissues and good quality toilet paper.
Stayed 1 night in Sep 2023

10/10 Excellent

Pasquale

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to locate on the outskirts of town.
Stayed 1 night in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Great friendly staff. Happy to Accommodate
Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2023

8/10 Good

Ian

Stayed 1 night in Sep 2023

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was enough off the highway for convenience but quiet. Was what we needed for an overnight stay. Very clean.
Stayed 1 night in Sep 2023

8/10 Good

Jenene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom area clean and looked recently renovated, beds comfortable and good sized room. Everything worked. And good price. Staff very friendly and helpful, when the card key didn't work when we returned at end of day, and they had to reprogram it, apparently. Anyway we would stay here again if in the area.
Stayed 2 nights in Sep 2023

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable well insulated rooms. Our shower recess needed some minor attention.
Stayed 1 night in Sep 2023

8/10 Good

Maurice, Warrandyte

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The property was so quiet, there was no road traffic which enabled us to have a great sleep
Stayed 1 night in Sep 2023

8/10 Good

Miriam

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023