No elevator? No Pool? This is very strange. We will look into this right away, as this is not normal at all. Now, as far as rooms, beds, cleanliness, breakfast, technology, TV, AC, Wifi, and many other amenities, I hope you don't feel that way about the upgrade. But we haven't had a lot of issues,so we will certainly see what was going on. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! We do not have a full service restaurant. But, fortunately, there are great places to dine within just a couple of minutes from the hotel.We do however have a pool. We actually have a big pool for a hotel and a very large spa/hot tub. They are right next to our large, 24-hour fitness room. Were you not aware? I am so sorry if you didn't know about the amenities. We will address this with staff and ask them to be as informative as possible for our guests. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. I am very sorry to hear about the phone. That is very strange and we will look into that right away. I know there are times the clerk steps away, has many calls coming in on hold and a line of guests. But we do try very hard. We will look into this more and do our best to improve! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. YOUR AWESOME COMMENTS TRULY MADE OUR DAY!!Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Hello there, We are very sorry to hear that we did not meet your expectations. If there is something more we could have done to make your stay enjoyable for you, please do not hesitate to let us know. Have a wonderful day.

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. Your stay with us, your time, and your great scores/kind comments do mean so much to us. Your awesome comments TRULY MADE OUR DAY!! THANK YOU! Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you so much again and have a wonderful day!

Thank you so much for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry to hear that you did not have a wonderful experience at our property. That is not normal for our guests and it is important to us that our guests enjoy their stay. If there is something more we should have done to make your stay more enjoyable, please reach out and let us know. Thanks again and have a wonderful day.