Exterior

Reviews of Clarion Pointe Greensboro Airport

2.5 out of 5
Clarion Pointe Greensboro Airport
7800 National Service Road, Greensboro, NC

Reviews

7.6

Good

Rating 10 - Excellent. 352 out of 1000 reviews" "
Rating 8 - Good. 327 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 91 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Enid

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom had mold and needed to be updated. It did not feel clean. Carpet in bedrooms is very dated. The rooms need to be updated.
Stayed 2 nights in May 2024

10/10 Excellent

Ayjai

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nice & neat
Stayed 1 night in May 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check-in was incredibly nice, thank you
Stayed 1 night in May 2024
Response from April S Front Desk on May 8, 2024
Martha, It was a pleasure to read your review. Thank you for your lovely comments, about our incredibly nice staff, we are glad that it made an impression on you. Your kind feedback is highly appreciated. We look forward to welcoming you back again soon.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from April S Front Desk on May 6, 2024
Jim, It is always a pleasure to receive positive feedback. We are so glad you enjoyed your stay with us. Please visit us again soon.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding.
Stayed 1 night in May 2024
Response from April S Front Desk on May 6, 2024
William, Our gratitude for taking the time to review your stay with such positive feedback! We are happy to learn that the hotel's services and facilities met your expectations. We take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued Choice guest. We are so glad you enjoyed your stay and our outstanding staff. We look forward to welcoming you back again

10/10 Excellent

Greta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and pleasant stuff!
Stayed 4 nights in Apr 2024
Response from April S Front Desk on Apr 29, 2024
Greta, Thank you for such a great review! Your kind comments are highly appreciated. We are so glad you enjoyed your stay and are all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully. We look forward to you visiting us again.

6/10 Okay

Chad, Mooresville

Business traveler
Disliked: Amenities
Average property clean fine for a night.
Stayed 1 night in Apr 2024
Response from April S Front Desk on Apr 24, 2024
Chad, Thank you for taking the time to complete our online survey, your feedback about your stay experience at Clarion Pointe Greensboro Airport is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. As a Choice guest you are truly valued, thank you for your stay with us.

8/10 Good

Keith

Stayed 1 night in Mar 2024
Response from Karly on Apr 19, 2024
Keith,Thank you for taking the time to leave a review. We are glad you enjoyed your stay and we hope to see you back again soon.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from April S Front Desk on Apr 17, 2024
Joe, Our gratitude for taking the time to review your stay with such positive feedback! We are happy to learn that the hotel's services and facilities met your expectations. We take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued Choice guest. We are so glad you enjoyed your stay. We look forward to visiting with us again.

10/10 Excellent

Camille, Franklin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owners of this property clearly take great pride in their business. It was so convenient how they had all kinds of snacks and drinks and alcohol up front for purchase. And daily I would get a text that fresh baked cookies were ready for all to enjoy! It is a great value in comparison to the area hotels. I would love love love it that much more if they slapped a coat of white paint on all the walls as it feels very dark. But that is just the interior decorator in me!
Stayed 3 nights in Apr 2024
Response from April S Front Desk on Apr 17, 2024
Camille, Our gratitude for taking the time to review your stay with such positive feedback! We are happy to learn that the hotel's services and facilities met your expectations and you enjoyed the fresh baked cookies and the variety of snacks and bar beverages in our Market Place and Bar. We do take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued Choice guest. We are so glad you enjoyed your stay experience with us. We look forward to welcoming you back again.

8/10 Good

Jaimie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The outside of the property was clean. The staff at the check in desk was friendly. We stayed 2 nights and every staff member we came in contact with was kind. The breakfast buffet was well stocked and fresh. Our room was clean and comfortable.
Stayed 2 nights in Apr 2024
Response from April S Front Desk on Apr 15, 2024
Jamie, Thank you for such a great review! Your kind comments are highly appreciated. I will let my team members know about your great remarks of how every staff member you came in contact with was kind, our clean and comfortable rooms, as well as our stocked and fresh breakfast buffet. Your review is exactly what we hope for all our guests to experience with us, we take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued guest, We are so glad you enjoyed your stay and are all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully.

8/10 Good

Shallon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 4 nights in Apr 2024
Response from April S Front Desk on Apr 8, 2024
It is always a pleasure to receive positive feedback. The team here at Clarion Pointe Greensboro Airport, are happy to know that you enjoyed your stay with us. We look forward to you visiting with us again.

8/10 Good

Darcy

Very Friendly
Stayed 5 nights in Apr 2024
Response from April S Front Desk on Apr 8, 2024
We are so glad you enjoyed your stay with us and had a great experience with our friendly staff. Your kind comments are highly appreciated. I will let my team members know about your great remarks. Thank you for staying with us.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast.
Stayed 2 nights in Apr 2024
Response from April S Front Desk on Apr 8, 2024
Our gratitude for taking the time to review your stay with us, and we are delighted that you enjoyed our full hot breakfast during your stay with us. We take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued guest. We are so glad you enjoyed your stay.

8/10 Good

Heather

Stayed 2 nights in Apr 2024
Response from April S Front Desk on Apr 8, 2024
Firstly, thank you for such a great review! We sincerely appreciate and value your feedback. Thank you for your stay with us, and we look forward to welcoming you back again.

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport and they have a shuttle to take us to the airport at 5:30 am.
Stayed 1 night in Apr 2024
Response from April S Front Desk on Apr 3, 2024
Margaret, Thank you for visiting our hotel. We are glad to learn that the hotel's shuttle services to PTI and our facilities met your expectations and that you enjoyed your stay with us. All of us at Clarion Pointe Greensboro Airport look forward to having you stay with us again.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deadbolt was difficult to latch. The toilet seat kept wanting to drop down. And the TV, service provider was inconsistent. Signal kept dropping out.
Stayed 2 nights in Mar 2024
Response from April S Front Desk on Apr 3, 2024
Kevin, Thank you for your time to leave a review, and we apologize for the oversight in the room for the deadbolt.. We are disappointed you did not enjoy your stay, Please know that we will make every effort to ensure we do better in the future.

6/10 Okay

Shatenita

Liked: Cleanliness, amenities
Room was very clean and worth the price paid. Parking was challenging due to lots of big work trucks and trailers around. East access to the highway and gas and groceries.
Stayed 1 night in Mar 2024
Response from April S Front Desk on Apr 1, 2024
Thank you for visiting our hotel and town and writing about the stay that you had with us. Your kind feedback is highly appreciated and gratifying to us. We look forward to you visiting with us again.

10/10 Excellent

Kevanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great
Stayed 6 nights in Mar 2024
Response from April S Front Desk on Apr 1, 2024
Kevanta, Our gratitude for taking the time to review your stay with such positive feedback! We take great pride in Clarion Pointe Greensboro Airport and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.

2/10 Terrible

james

Stayed 1 night in Mar 2024
Response from Karly on Apr 19, 2024
Dear james,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.

10/10 Excellent

Odny

Good stay
Stayed 3 nights in Mar 2024
Response from April S Front Desk on Apr 1, 2024
Odny, Thank you for such a great review! We are thrilled you had a wonderful experience with us and enjoyed everything we offered here at Clarion Pointe Greensboro Airport Hotel. We look forward to having you stay with us again.

10/10 Excellent

Racquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from April S Front Desk on Mar 26, 2024
Thank you for visiting our hotel and town, your review is exactly what we hope for all our guests to experience with us. We are glad that it made an impression on you. Thank you for your stay with us.

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2024
Response from April S Front Desk on Apr 9, 2024
We sincerely appreciate and value your feedback as a Choice guest Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Pointe Greensboro Airport. It is always a pleasure to receive positive feedback, I will let my team members know about your great remarks. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Patrick

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from April S Front Desk on Mar 18, 2024
We are extremely happy to know your stay was satisfactory.Thank you for visiting our hotel and thank you for such a great review! We look forward to having you stay with us again.

10/10 Excellent

Deidrea

Stayed 2 nights in Mar 2024
Response from April S Front Desk on Apr 8, 2024
Firstly, thank you for such a great review! We are thrilled you had a wonderful experience with us and enjoyed everything we offered. We look forward to welcoming you back again.

8/10 Good

Sharifah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the convenience of the hotel being close to the highway. I didn't like that I had to complete a form for breakfast and couldn't just go to the dining area and eat at my convenience. The bed was also very uncomfortable as it sank on one side and I had to keep scooting up on the bed while I was sleeping, which made for a restless night.
Stayed 1 night in Mar 2024
Response from April S Front Desk on Mar 7, 2024
Our gratitude for taking the time to review your stay with us. We apologize for the oversight of explaining the breakfast and your stay was not up to our high standards. We will improve these errors moving forward. We hope you will consider staying with us again.

2/10 Terrible

Tia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from April S Front Desk on Mar 5, 2024
Hello Tia, We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future.

2/10 Terrible

Thomas

Stayed 1 night in Feb 2024
Response from April S Front Desk on Mar 20, 2024
Hello Thomas, We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. We do hope you will consider staying with us again

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were unbelievably clean and the whole motel is just really nice. I thought the price was great too
Stayed 1 night in Feb 2024
Response from Karly on Feb 16, 2024
Dear Stephen,It was a pleasure to have you stay and to read your positive feedback.It is greatly encouraging to hear your appreciation.We will offer yet another awesome hospitality experience next time.We look forward to your next visit.

10/10 Excellent

Lamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. I enjoyed my stay from the check-in service. The staff is fantastic, and I love the room.
Stayed 1 night in Feb 2024
Response from Karly on Feb 16, 2024
Dear Lamin,It was a pleasure to have you stay and to read your positive feedback.It is greatly encouraging to hear your appreciation.We will offer yet another awesome hospitality experience next time.We look forward to your next visit.

10/10 Excellent

Lionel

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from April S Front Desk on Feb 12, 2024
Thank you Lionel for visiting our hotel and leaving Us a great review , we are glad that you enjoyed your stay with us.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant stay
Hotel was very comfortable .I had a nightmare travel day and everyone hotel made me feel better flew from Australia many delays they up graded me to a nicer room .Lady at front desk when I checked out was so nice should have got her name as did her job with so much joy . I will return if I come to the airport here again to stay .
Stayed 1 night in Feb 2024
Response from April S Front Desk on Feb 8, 2024
Thank you for your lovely comments, we are all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed your stay with us. We look forward to welcoming you back again soon.

10/10 Excellent

Andrea

Stayed 1 night in Feb 2024
Response from April S Front Desk on Mar 20, 2024
Andrea, Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully.

10/10 Excellent

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great place to stay. Quiet and clean and in a good location
Stayed 1 night in Jan 2024
Response from Karly on Jan 19, 2024
Rusty,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!

10/10 Excellent

Laishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay. Staff are super friendly.
Stayed 1 night in Jan 2024
Response from April S Front Desk on Jan 18, 2024
Firstly!, thank you for such a great review We are thrilled you had a wonderful experience with us and enjoyed everything we offered. I will let my team members know about your great remarks. We look forward to your next stay with us.

8/10 Good

Kayage

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but really enjoyed my stay. Stay were friendly and breakfast was good. Nothing extraordinary in this hotel but would stay there again. Clean, quiet, and safe.
Stayed 1 night in Jan 2024
Response from April S Front Desk on Jan 17, 2024
Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully. We look forward to welcoming you back again soon.

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service appalling. Do not stay here
Stayed 3 nights in Jan 2024
Response from Karly on Jan 19, 2024
Sean,Thank you for the review. We have communicated this issue with our team and are optimistic that the problem should not happen moving forward. We do hope you will consider staying with us again.

10/10 Excellent

Joy

Stayed 1 night in Jan 2024
Response from April S Front Desk on Jan 17, 2024
Thank you for visiting our hotel and, thank you for such a great review. We look forward to welcoming you back again soon.

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate, had a hard time figuring out the internet connection
Stayed 1 night in Jan 2024
Response from Karly on Jan 12, 2024
Dear Gladys,Thank you for the review. We are sorry to hear you had a hard time figuring out the connection. Please do not hesistate to address this issue to Front Desk next time you are visiting and we will gladly help take care of it for you! We hope to see you back again soon.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from April S Front Desk on Jan 11, 2024
Thank you for such a great review!

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from April S Front Desk on Jan 17, 2024
It's the little things that count, and we are glad that it made an impression on you. Thank you for your stay with us, and we hope to see you again!

8/10 Good

Kiera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from April S Front Desk on Jan 3, 2024
Thank you for visiting our hotel, your kind feedback was highly appreciated.

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from April S Front Desk on Jan 3, 2024
Your kind feedback was highly appreciated,We really do hope you will be back to visit us again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Location convenient
Stayed 2 nights in Dec 2023
Response from April S Front Desk on Jan 3, 2024
It's the little things that count, and we are glad that it made an impression on you. Thank you for your stay with us, and we hope to see you again!

10/10 Excellent

Pamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year's Eve
Friendly staff, breakfast was good and breakfast area was clean
Stayed 2 nights in Dec 2023
Response from April S Front Desk on Jan 31, 2024
Thank you for your lovely comments. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully. As a team, we aim for guest satisfaction, we look forward to welcoming you back again soon.

8/10 Good

Lionel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and quick service
Stayed 1 night in Dec 2023
Response from April S Front Desk on Jan 2, 2024
Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully.

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I was there for 3 days on business and the customer service was awesome. The hotel was quiet and peaceful all the comforters of home. They had a buffet style breakfast and as a special treat they had warm cookies for you in the evening. I will definitely be back
Stayed 3 nights in Dec 2023
Response from April S Front Desk on Jan 2, 2024
Your review is exactly what we hope for all our guests to experience with us. We really look forward to you visiting us again.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Sink faucet was very loose. Tub drain was broken. Hotel uses contracted shuttle service with a 30-45 minute wait time. I personally do not like Direct TV.
Stayed 1 night in Dec 2023
Response from April S Front Desk on Jan 2, 2024
Hello David, We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future, we are optimistic that the problem should not happen moving forward. We do hope you will consider staying with us again.

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience. The customer service was very, very good and I especially liked house keeping! Breakfast choices were good and people were friendly and polite. A very, very good experience. Thank You. Briggs
Stayed 2 nights in Dec 2023
Response from April S Front Desk on Jan 2, 2024
Firstly, thank you for such a great review! We are thrilled you had a wonderful experience with us and enjoyed everything we offered. I will let my team members know about your great remarks.

8/10 Good

Mikkie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from April S Front Desk on Jan 2, 2024
It's the little things that count, and we are glad that it made an impression on you. Thank you for your stay with us, and we hope to see you again!