Exterior

Reviews of Yosemite Westgate Lodge

3 out of 5
Yosemite Westgate Lodge
7633 State Highway 120, Groveland, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1005 reviews" "
Rating 8 - Good. 323 out of 1005 reviews" "
Rating 6 - Okay. 79 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 66 out of 1005 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I don’t give your property a five star is because how thin the walls are I actually felt like the person in the room next to me was in my room talking and they weren’t yelling. I could understand every word I could hear when they got a text I was in room 504. Not sure if something can be done about that. It was truly crazy how well I could hear them. Also the night we got in I was having trouble with the remote the gentleman that came and helped us was incredibly rude. He did come back a couple minutes later and was very nice. However, he did not apologize for his behavior. I just attribute it to him having a bad day, I work with the general public so I know how hard it can be. The lady at the front desk was extremely helpful and kind. I did love how clean my room and the property was.
Stayed 3 nights in Apr 2024

8/10 Good

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yosemite Westgate Lodge is a 20-minute drive from the Big Oak Flat gate - Hwy 120. Did not see anything nearer. It is nicely furnished and property is pristine. Our room seemed like good hotel. The more rustic restaurant and bar next door has a full menu for every meal and is open from 7 am to 9 pm. Had 4 meals there and would have liked to try more from the dinner menu.
Stayed 2 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on May 3, 2024
Dear John,We're glad to hear that you found our location convenient for visiting Yosemite and enjoyed our property's furnishings and cleanliness. It's great to know that you found our rooms to be comfortable and hotel-like. We're also pleased that you enjoyed dining at the rustic restaurant and bar next door. It sounds like you had a great experience with the meals you tried, and we appreciate your positive feedback about the menu options. Thank you for staying with us, and we hope to welcome you back for another enjoyable stay soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so perfect. You can find a restaurant nearby. The only problem is internet.
Stayed 3 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on May 3, 2024
Dear Zhen,We're glad to hear that you had a perfect stay overall! It's great that you found everything to your liking and that there are restaurants nearby. We apologize for any inconvenience you experienced with the internet. We understand how important reliable internet access is, and we'll work to improve this aspect of your stay for future visits.Thank you for your feedback, and we hope to welcome you back again soon for another enjoyable stay!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Masayuki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and unforgettable experience.
Stayed 2 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on May 2, 2024
Dear Masayuki,We're thrilled to hear that you had a great experience with our staff and that your stay was unforgettable! We strive to provide exceptional service and create lasting memories for our guests. Thank you for your kind words. We hope to welcome you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel location; it was safe, and parking was easy. Shopping was in Groveland, and you had to drive to get there. Dining options was limited. Uncle Buck's was good and convenient but got crowded at times. The next dining location was several miles away. The hotel was located outside the National Park, but convenient to access the park. We visited Yosemite Park several times and also visited Big Trees State Park, Arnold, CA and 1897 Rail Town, Jamestown, CA.
Stayed 4 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on May 2, 2024
Dear Paul,We're glad to hear that you enjoyed our hotel's location and found it safe and easy to park. It's great to know that you found Uncle Buck's convenient for dining. We understand that the crowds may have caused some inconvenience, and we apologize for that. We appreciate your feedback about the limited dining options nearby, and we'll keep this in mind as we continue to improve our services.We're also pleased to hear that our hotel was convenient for accessing Yosemite Park and other nearby attractions, such as Big Trees State Park and Rail Town. We hope you had a fantastic time exploring the area!Thank you for choosing to stay with us. We hope to welcome you back on your next visit to the area. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Yosemite for a very good price. Everything was beautiful and clean. My only critique was that the pool was dirty, and didn't seem like a priority to get cleaned.
Stayed 3 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 30, 2024
Dear Crystal,We're glad you enjoyed our hotel's proximity to Yosemite and found our accommodations beautiful and clean! Providing a comfortable and pleasant stay for our guests is important to us. We're sorry for the inconvenience regarding the pool's cleanliness. We'll discuss this with our team to ensure the pool is properly maintained for all guests. Thank you for your feedback, and we hope to welcome you back for another great stay in the future!Kind Regards,Yosemite Westgate Lodge Management

2/10 Terrible

Mohit

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst service ever, rude staff
Stayed 1 night in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 30, 2024
Dear Mohit,We're sincerely sorry to hear about your experience with our staff. Providing excellent customer service is our top priority, and we apologize for falling short of your expectations. Your feedback is important to us, and we'll address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the service you deserve. If you have any more concerns, please don't hesitate to contact us directly.Sincerely,Yosemite Westgate Lodge Management

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 30, 2024
Dear Samuel,We're thrilled you enjoyed our hotel's excellent location and found our staff friendly! Providing a welcoming environment and convenient location are top priorities for us. Thank you for choosing to stay with us, and we hope to welcome you back again for another enjoyable stay in the future!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1.5hrs from either Hetch Hetchy or Yosemite Valley. Nice facility, the mattresses could use an upgrade, overall pretty good place. I’d come back for sure! Cafe next door was really good, service was good but understaffed which seems to be the normal these days so be prepared to wait.
Stayed 2 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 23, 2024
Dear Eliza,We're thrilled that you enjoyed your stay at our facility and found our location convenient for visiting Hetch Hetchy or Yosemite Valley! Your feedback about the mattresses is appreciated, and we'll consider upgrades to ensure our guests have the most comfortable experience possible.We're glad you enjoyed the cafe next door, although we apologize for any inconvenience caused by the under staffing. We'll work to address this issue to ensure a smoother experience for our guests in the future.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit! If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We appreciate your feedback!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Alex

Stayed 2 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 24, 2024
Dear Alex,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Yosemite Westgate Lodge. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Yosemite Westgate Lodge hotel soon!Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Baiju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and right near to Big Oak Flat entrance at Yosemite
Stayed 1 night in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 22, 2024
Dear Baiju,We're delighted to hear that you found our location convenient, especially close to the Big Oak Flat entrance at Yosemite National Park. We aim to provide our guests with easy access to nearby attractions, and we're glad that our proximity to the park entrance enhanced your stay. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Celestino

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy that my puppy was accepted at my stay
Stayed 1 night in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 19, 2024
Dear Celestino,We're thrilled to hear that you and your puppy had a pleasant stay with us! We understand that pets are part of the family, and we're delighted that we could accommodate your furry friend during your visit. Providing a welcoming and pet-friendly environment is important to us, and we're glad that you and your puppy felt comfortable during your time here. If there's anything specific we can do to make your next stay even more enjoyable for both you and your pet, please don't hesitate to let us know. We look forward to welcoming you both back again soon!Best Regards,Yosemite Westgate Lodge Management

8/10 Good

Jean Philippe, Brookline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for entrance into Yosemite Park. few dining options though
Stayed 2 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 22, 2024
Dear Jean,We're glad you found our hotel well-located for visiting Yosemite Park! We understand that dining options may be limited in the area, and we apologize for any inconvenience this may have caused you. Your feedback is important to us, and we'll certainly take it into consideration as we continue to improve our services. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for another visit in the future!Kind Regards,Yosemite Westgate Lodge Management

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is nice enough, but service was horrendous. Walked into the room and discovered thermostat handing from the wall and reading 54 degrees F. I tried my best to adjust it but had no idea how to do so. I called reception and asked for help and she said she couldn’t assist. I then asked if she could send maintenance, but she told me that they had all left for the day. Please bear in mind that check-in as at 3:00 and I arrived at 5:00. So apparently maintenance staff all leave before the guests arrive. I was offered a space heater but had paid almost $300 CDN/night for the hotel, so I expected heating that worked. Someone eventually arrives who was able to address the thermostat issue, but just a horrible experience to begin our stay
Stayed 1 night in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 18, 2024
Dear Gary,We're deeply sorry for the inconvenience and frustration you experienced upon arrival. It's unacceptable that our service fell short of your expectations, and we sincerely apologize for the mishap with the thermostat and the lack of immediate assistance. Your feedback is valuable to us, and we'll address this issue with our team to ensure it doesn't happen again. We understand the importance of a comfortable stay, especially at the price you paid, and we're committed to improving our service. If you're willing to give us another chance, please reach out, and we'll do our utmost to make things right.Sincerely,Yosemite Westgate Lodge Management

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 2 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 16, 2024
Dear Peter,We're delighted to hear that you'd consider staying with us again! Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience. If there's anything specific you'd like us to note for your next visit, please feel free to share. We're here to ensure your stay is as pleasant as possible.Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Stephanie

Stayed 1 night in Apr 2024

10/10 Excellent

Shanyan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place to stay, and the restaurant is right next door, and this hotel is usually just for tourists going in or out of Yosemite National Park. The quality of this place is great compares to Yosemite Cedar Lodge.
Stayed 1 night in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 15, 2024
Dear Shanyan,We're delighted to hear that you enjoyed your stay with us! Providing a peaceful environment for our guests to relax and unwind is a top priority, and we're glad that you found our location to be quiet and convenient. It's wonderful to hear that you had a positive experience with the nearby restaurant and that you found the quality of our hotel to be superior to other options in the area. Your satisfaction is our ultimate goal, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
We are here at the beginning of April 2024. Our room was on the second floor of building one. Room was very clean, very quiet, in a very good condition. Two minor drawbacks: Coffee from the in-room coffee maker was horrible. Front desk lady was, to my great amazement, completely unaware of a nearby landmark called the Dead Giant Tunnel Tree at Tuolumne Grove. Otherwise, everything else was great.
Stayed 1 night in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 15, 2024
Dear Kenneth,We're delighted to hear that you enjoyed your stay with us in April 2024! Providing a clean, quiet, and well-maintained room is our priority, and we're thrilled that we could meet your expectations in these areas. We apologize for any inconvenience caused by the quality of the in-room coffee maker and the lack of information about the nearby landmark. Your feedback is invaluable to us, and we'll address these issues promptly to ensure they're resolved for future guests. We appreciate your understanding and hope to welcome you back for another great stay in the future! If there's anything else we can assist you with or if you have any questions about local attractions, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Sagar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms
Stayed 1 night in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 15, 2024
Dear Sagar,We're glad to hear that you found our rooms to be spacious and comfortable! Providing ample space for our guests to relax and unwind is important to us, and we're pleased that you enjoyed your accommodations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great experience in the future!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

danibell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Yosemite entrance, great customer service, recently renovated.
Stayed 2 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 10, 2024
Dear Danibell,Thank you for your glowing review! We're delighted to hear that you appreciated our proximity to the Yosemite entrance, as well as our excellent customer service and recent renovations. Providing a convenient and comfortable experience for our guests is our top priority, and we're thrilled that this was reflected in your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back again soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Charessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and smells good! I love the area. Quiet and safe.
Stayed 2 nights in Mar 2024
Response from Yosemite Westgate Lodge Management on Apr 10, 2024
Dear Charessa,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be clean and pleasant-smelling, and that you enjoyed the peaceful and safe surroundings. Providing a comfortable and secure environment for our guests is our top priority, and we're delighted that this was reflected in your experience. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your kind words and look forward to welcoming you back again soon!Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good location for accessing Yosemite and is safe and clean. Proximity to a full service restaurant next door is a big plus.
Stayed 4 nights in Mar 2024
Response from Yosemite Westgate Lodge Management on Apr 8, 2024
Dear Christopher,We're thrilled you enjoyed our hotel's convenient location for accessing Yosemite! Providing our guests with a safe and clean environment is always our top priority, so we're glad that was reflected in your stay. Additionally, we're pleased to hear that the proximity to a full-service restaurant next door added convenience to your experience. Thank you for choosing to stay with us, and we hope to welcome you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Yosemite Westgate Lodge Management on Apr 10, 2024
Dear Rebecca,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Yosemite Westgate Lodge Management

4/10 Poor

Steve

They need to fix room 205. Tv has lines in it Remote does not work. We were stuck on wrestling. Lol. Too late to call somebody about it by the time we settle down and the bathtub stopper does not work.
Stayed 1 night in Mar 2024
Response from Yosemite Westgate Lodge Management on Apr 3, 2024
Dear Steve,We apologize for the inconvenience you experienced during your stay in room 205. Your feedback is important to us, and we will address these issues as soon as possible to ensure a more comfortable experience for our guests in the future. Our maintenance team will attend to the TV and bathtub stopper immediately. Also, we'll ensure the remote control is functioning correctly in all rooms. We appreciate your patience and understanding and apologize for any disruption this may have caused your stay. If there's anything else we can do to make your stay more enjoyable or if you have any further comments, please don't hesitate to let us know. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Sincerely,Yosemite Westgate Lodge Management

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again
Stayed 1 night in Mar 2024
Response from Yosemite Westgate Lodge Management on Apr 10, 2024
Dear Arianna,We're thrilled to hear that you had a positive experience during your stay with us! Thank you for your kind words and for choosing our hotel. We look forward to welcoming you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. See you soon!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept hotel, very conveniently located to Yosemite. Wonderful staff and grounds. Fantastic dining option at Lucky Buck Cafe adjacent to hotel.
Stayed 2 nights in Mar 2024
Response from Yosemite Westgate Lodge Management on Apr 2, 2024
Dear Michael,We're thrilled you enjoyed your stay at our hotel and found the location convenient for exploring Yosemite. It's great that you appreciated the beautiful grounds and nearby dining options at Lucky Buck Cafe. Our staff works hard to provide exceptional service, and we're glad they contributed to your positive experience. Thank you for your kind words, and we hope to welcome you back again in the future!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Marcos

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good staff
Stayed 1 night in Mar 2024
Response from Yosemite Westgate Lodge Management on Apr 1, 2024
Dear Marcos,Thank you for your kind words! We're delighted you enjoyed your stay and found our place pleasant, with friendly staff. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Steven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Groveland. Close to Yosemite.
Stayed 1 night in Mar 2024
Response from Yosemite Westgate Lodge Management on Mar 27, 2024
Dear Steven,We're pleased to offer our convenient location close to Groveland and Yosemite National Park.  Whether you're exploring the charming town of Groveland or embarking on an adventure in Yosemite, our proximity ensures easy access to both destinations.  Thank you for choosing to stay with us; we look forward to providing you with a comfortable and enjoyable experience during your visit!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Jason

Stayed 1 night in Mar 2024
Response from Yosemite Westgate Lodge Management on Apr 16, 2024
Dear Peter,We're delighted to hear that you'd consider staying with us again! Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience. If there's anything specific you'd like us to note for your next visit, please feel free to share. We're here to ensure your stay is as pleasant as possible.Kind Regards,Yosemite Westgate Lodge Management

2/10 Terrible

Tzewen

Stayed 1 night in Mar 2024
Response from Yosemite Westgate Lodge Management on Apr 15, 2024
Dear Tzewen,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting at Yosemite Westgate Lodge.Sincerely,Yosemite Westgate Lodge Management

10/10 Excellent

Lisa, San Leandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Westgate Lodge the night before heading into Yosemite. There’s one restaurant onsite and it has limited hours post-pandemic. I suggest check their hours and plan ahead. There’s the little town Groveland that has food options not too far away. It was as clean as it gets. Maybe the office chair needs an upgrade as it was worn. The kids playground is a plus if you have children.
Stayed 1 night in Mar 2024
Response from Yosemite Westgate Lodge Management on Mar 22, 2024
Dear Lisa,We're thrilled to hear that you had a wonderful stay at the Westgate Lodge before your trip to Yosemite!  Thank you for your feedback regarding the onsite restaurant's limited hours and the nearby food options in Groveland.  We're glad to hear that you found the lodge to be clean, and we appreciate your suggestion about upgrading the office chair.  It's great to know that the kids playground was a plus for your family.  We hope to welcome you back again in the future!  If you have any further comments or requests, please don't hesitate to let us know.Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for accomodation near Yosemite.
Stayed 2 nights in Feb 2024
Response from Yosemite Westgate Lodge Management on Mar 6, 2024
Dear Caroline,We're delighted to hear that you found our accommodation to be a good value, especially considering our proximity to Yosemite! Thank you for choosing to stay with us, and we hope you had a fantastic time exploring the beauty of the area. If you ever find yourself in the area again, we'd love to welcome you back for another great stay!Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Merissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable room, free shampoo, lotion, etc.
Stayed 2 nights in Feb 2024
Response from Yosemite Westgate Lodge Management on Mar 1, 2024
Dear Merissa,Thank you for your feedback.  We're glad to hear that you found your room to be comfortable and that you appreciated the complimentary toiletries.  We strive to provide our guests with a comfortable and enjoyable stay, and we're pleased to hear that we met your expectations.  We hope to have the opportunity to welcome you back in the future.Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe rooms are super spacious and worth to stay in
Stayed 2 nights in Feb 2024
Response from Yosemite Westgate Lodge Management on Feb 22, 2024
Dear Jose,Thank you for your feedback.  We're glad to hear that you found our deluxe rooms to be spacious and worth staying in.  We strive to provide comfortable and enjoyable accommodations for all our guests.  We appreciate your business and hope to welcome you back again in the future.Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Nayeem

Stayed 1 night in Feb 2024
Response from Yosemite Westgate Lodge Management on Feb 23, 2024
Dear Nayeem,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Yosemite Westgate Lodge many more times.Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Jose, Ukiah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. The area looks clean and aesthetically pleasing. Although some of the neighboring properties were a bit of an eyesore. This property is nearby Yosemite Village. The lady at the counter was not very friendly at first, but was professional non the less. She did help address a check-in concern we had, so it worked out fine at the end. The room was clean, and had all the amenities we needed for that stay. It was very quiet, clean, and the price was reasonable (mainly because it was during non-peak dates). In all, I would recommend this place, and I'm definitely hoping to stay here again.
Stayed 1 night in Feb 2024
Response from Yosemite Westgate Lodge Management on Feb 20, 2024
Dear Jose,Thank you for your feedback.  We're glad you found the property and area aesthetically pleasing and that the room was clean and had all the amenities you needed.  We apologize for any initial unfriendliness from the staff, but we're glad to hear that the situation was resolved and that you had a pleasant stay overall.  We appreciate your recommendation and hope to welcome you back again soon.Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
The surroundings are peaceful and pleasant. The room is exceptionally clean and cozy. I look forward to staying here on my next visit.
Stayed 3 nights in Jan 2024
Response from Yosemite Westgate Lodge Management on Feb 12, 2024
Dear RONALD,Thank you for sharing your positive experience at our hotel. We're delighted to hear that you found our surroundings peaceful and our rooms exceptionally clean and cozy. It's always a pleasure to provide a comfortable stay for our guests. We look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or any suggestions you may have, we'd love to hear them.Kind Regards,Yosemite Westgate Lodge Management

4/10 Poor

Aleksandar

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Yosemite Westgate Lodge Management on Feb 6, 2024
Dear Aleksandar,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Yosemite Westgate Lodge Management

6/10 Okay

Venu G

Disliked: Staff & service
Too far from Yosemite village
Stayed 1 night in Dec 2023
Response from Yosemite Westgate Lodge Management on Feb 1, 2024
Dear Venu G,Thank you for sharing your feedback. We appreciate your insights on our location in relation to Yosemite Village. While we understand the importance of proximity, we believe our tranquil setting offers a unique retreat. We apologize if the distance affected your experience and hope you found other aspects of your stay enjoyable. Your comments are valuable, and we continually strive to enhance guest satisfaction.Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Piyush, San Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yosemite Westgate Lodge Management on Jan 31, 2024
Dear Piyush,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. We look forward to hosting you again soon for another enriching stay on your next trip to Groveland.Kind Regards,Yosemite Westgate Lodge Management

10/10 Excellent

Gladys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and cozy
Stayed 2 nights in Jan 2024
Response from Yosemite Westgate Lodge Management on Jan 31, 2024
Dear Gladys,Thank you for your delightful review! We're thrilled to hear that you found our hotel cute and cozy. It's our goal to create a warm and welcoming atmosphere for our guests. We appreciate your kind words and hope to have the pleasure of hosting you again in the future.Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

carla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Yosemite Westgate Lodge Management on Jan 31, 2024
Dear carla,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Jill

Traveled with family
Liked: Staff & service, property conditions & facilities
Very nice staff. The facility is older and could have been a little cleaner but it was just fine for one night.
Stayed 1 night in Dec 2023
Response from Yosemite Westgate Lodge Management on Jan 29, 2024
Dear Jill,Thank you for your gracious feedback! We are delighted to hear that you found our hotel to be a beautiful place. Your kind words are truly appreciated, and we strive to provide a memorable experience for all our guests. We look forward to welcoming you back and ensuring your next stay is just as enchanting.Kind Regards,Yosemite Westgate Lodge Management

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yosemite Westgate Lodge Management on Jan 24, 2024
Dear Martha,I'm sorry you did not have a positive experience at Yosemite Westgate Lodge. Please reach out and let us know how we could have improved your stay.Sincerely,Yosemite Westgate Lodge Management

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yosemite Westgate Lodge Management on Jan 19, 2024
Dear Monique,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. We look forward to hosting you again in the future. Thank you for staying with us!Kind Regards,Yosemite Westgate Lodge Management

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Yosemite Westgate Lodge Management on Jan 22, 2024
Dear Jason,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Kind Regards,Yosemite Westgate Lodge Management

8/10 Good

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Yosemite Westgate Lodge Management on Jan 18, 2024
Dear Ramon,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Yosemite Westgate Lodge Management

2/10 Terrible

Mohammed

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude hotel staff and front desk, they should get a training on how to talk to their paying customers.
Stayed 1 night in Jan 2024
Response from Yosemite Westgate Lodge Management on Jan 17, 2024
Dear Mohammed,Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused by our staff. We take your concerns seriously and will address this matter promptly. Customer service is of utmost importance to us, and we appreciate your valuable input. We are committed to continuous improvement and will ensure our team receives additional training to enhance their communication skills.Sincerely,Yosemite Westgate Lodge Management

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Yosemite Westgate Lodge Management on Jan 10, 2024
Dear Luis,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Yosemite Westgate Lodge.Kind Regards,Yosemite Westgate Lodge Management

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The wifi was just really bad. My kids loved the cat at the lodge.
Stayed 3 nights in Dec 2023
Response from Yosemite Westgate Lodge Management on Jan 4, 2024
Dear Guest,Thank you for choosing our lodge and sharing your experience. We appreciate your feedback regarding the WiFi, and we apologize for any inconvenience caused. We are actively working to enhance our connectivity to ensure a seamless experience for our guests. On a brighter note, we're delighted to hear that your kids enjoyed the company of our friendly cat. We look forward to welcoming you back for an improved stay in the future.Kind Regards,Yosemite Westgate Lodge Management