Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Check availability

Reviews of Sheraton Guadalajara Expo

4 out of 5
Sheraton Guadalajara Expo
1510 Av Mariano Otero Rinconada del Sol, Zapopan, Jal.

Reviews

9.8

Exceptional

Rating 10 - Excellent. 100 out of 111 reviews" "
Rating 8 - Good. 7 out of 111 reviews" "
Rating 6 - Okay. 2 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

hector

Stayed 1 night in Nov 2023

10/10 Excellent

Roció

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, staff very friendly. And helpful. I loved their breakfast, would definitely recommend
Stayed 1 night in Nov 2023

6/10 Okay

REYNALDO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Julio

Stayed 1 night in Oct 2023

10/10 Excellent

Nilda Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Randy

Stayed 7 nights in Sep 2023

10/10 Excellent

Irving

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very close to yhe Guadalajara expo center, and the rooms are in very good condition
Stayed 2 nights in Sep 2023

10/10 Excellent

Ricardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 2 nights in Sep 2023
Response from General Management on Sep 13, 2023
Dear Guest, Many thank for choosing us for your trip; we are very glad to know that you enjoyed your stay.

10/10 Excellent

Lianxiang

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good choice for Expo but not tourist
Stayed 5 nights in Sep 2023
Response from General Management on Sep 11, 2023
Dear Guest, many thank for choosing us for your trip; we are very glad to know that you enjoyed your stay.

10/10 Excellent

ROSEMARIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to the expo. Starbucks infront if the hotel Easy to get Uber or taxi Nice. The restaurant inside the hotel is not very good. But staff very friendly
Stayed 2 nights in Sep 2023
Response from General Management on Sep 9, 2023
Dear guest, Many thank for choosing us for your trip, we are very glad to know that you enjoyed your stay. We will review the issue you shared with us regarding the quality of the food served at the restaurant, in order to provide our guests with excellent experiences.

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Gerencia General on Sep 4, 2023
Estimado Huésped, Nos alegra saber que disfruto su estancia en el hotel y queremos agradecerle su preferencia, deseamos nos permita servirle en su próximo viaje a la ciudad.

10/10 Excellent

Alejandra, San Antonio

Stayed 2 nights in Jun 2023
Response from Gerencia General on Jul 26, 2023
Estimada Huésped,Muchas Gracias por habernos elegido y dejarnos sus comentarios. Nos alegra saber que tuvo una agradeble estancia y queremos invitarla a regresar en un futuro viaje.

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nee Hotel. Everything was great and in a great location.
Stayed 2 nights in Jun 2023
Response from Gerencia General on Jun 22, 2023
Thank you very much for leaving us your comments and assessment, for the entire HS HOTSSON EXPO team it was a pleasure to receive you.We look forward to seeing you back on your next trip.

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in , hotel is beautiful nice and clean . Staff was very accommodating ! This is my favorite hotel
Stayed 1 night in May 2023
Response from Gerencia General on May 30, 2023
Dear Guest,Gald to know that you had a great experience at the hotel, hope to see you in your next trip.Regards,

10/10 Excellent

Jose

Stayed 4 nights in Apr 2023
Response from Gerencia General on May 30, 2023
Estimado Huésped,Nos alegra saber que tuvo una grata experiencia y que la ubicación del hotel y servicios fueron positivos, esperamos poder servirle en un futuro viaje, será un placer atenderle.Cordialmente,

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2023
Response from Gerencia General on May 5, 2023
Estimado Huésped,Muchas Gracias por su preferencia y evaluación, nos entusiasma saber que tuvo una excelente estancia y lo invitamos a regresar para sus futuros viajes a la ciudad.Cordialmente.

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Gerencia General on May 2, 2023
Estimada Huésped,Gracias por su preferencia, nos alegra saber que tuvo una grata estancia, la esperamos en su próximo viaje a la ciudad.Cordialmente,

8/10 Good

Stephen

Stayed 1 night in Mar 2023
Response from Gerencia General on Mar 30, 2023
Estimado Huésped,Agradecemos su preferencia y lo invitamos a regresar en un futuro viaje.Será un placer atenderle.Cordialmente,

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place! I arrived late in the evening and was still able to get a small dinner, I loved it. The staff was my favorite part, everyone was kind and very helpful. One of the best places I have stayed at.
Stayed 3 nights in Mar 2023
Response from Gerencia General on Apr 18, 2023
Dear Guest, we are very pleased to know that you enjoyed your stay and that the hotel staff gave you excellent service. We invite you to choose us on your next trip.

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A knew hotel beautiful with great amenities. Staff was excellent the food was excellent. A 10-12 minute walk to the Expo.
Stayed 5 nights in Mar 2023
Response from Julieta on Mar 13, 2023
Estimado Huésped,Gracias por habernos elegido para su viaje a la ciudad, nos alegra saber que tuvo una excelente estancia y queremos invitarlo a regresar en su próximo viaje.Será un placer atenderlo.Cordialmente.

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel, it’s brand new! The location is perfect. It has a very good restaurant and the rooms are very big and clean.
Stayed 2 nights in Mar 2023
Response from HOTSSON on Mar 5, 2023
Gracias por hospedarse en Hotel HOTSSON EXPO Guadalajara.

10/10 Excellent

Maria Benigna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo , cómodo , excelente ropa de cama y colchones , tranquilo , un buen hotel para relax
Stayed 2 nights in Apr 2024
Response from Srita. on May 2, 2024
Muchas gracias por su comentario Srita. María, nos alegra que haya disfrutado su estancia con nosotros. ¡La esperamos pronto!

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service
Todo bien
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, atención maravillosa!
Stayed 1 night in Apr 2024
Response from Srita. on Apr 22, 2024
Agradecemos su comentario, la esperamos pronto. ¡Buen día!

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para hospedarse las habitaciones súper amplias y cómodas y cuidan cada detalle excelente
Stayed 1 night in Mar 2024
Response from Sr. Cesar on Mar 29, 2024
Nos alegra que le haya gustado nuestro hotel, ¡lo esperamos pronto Sr. Cesar!

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendable todo en excelente condición es un hotel prácticamente nuevo y muy amplias las habitaciones y su restaurante excelente servicio y buena comida y muy cuidadosos en el servicio
Stayed 2 nights in Mar 2024
Response from Sr. Cesar on Apr 18, 2024
Muchas gracias por su comentario, nos es grato saber que su estancia con nosotros fue agradable. ¡Esperamos verlo muy pronto!

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel habitación grande limpia
Stayed 1 night in Feb 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien... 👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Increíble el costo beneficio
Stayed 3 nights in Feb 2024

10/10 Excellent

jesus, San Antonio

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
el hotel nuevo muy limpio el personal muy profesional
Stayed 4 nights in Feb 2024
Response from Sr. on Apr 22, 2024
¡Hola! Muchas gracias por su comentario Sr. Jesus, es un gusto saber su opinion acerca de nosotros, esperamos que vuelva pronto.

10/10 Excellent

Abraham

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy agradable para una sola noche !! Excelente servicio
Stayed 1 night in Feb 2024
Response from Sr. Abraham on Mar 2, 2024
Buen día Sr. Abraham, es nuestra prioridad brindarle un buen servicio. ¡Gracias por elegirnos para su estancia!

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in Feb 2024

10/10 Excellent

Edgar Alexis

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion para moverse y transportarse ademas de muchos lugares cerca
Stayed 2 nights in Feb 2024
Response from Sr. Edgar on Apr 18, 2024
Muchas Gracias por su comentario Sr. Edgar, nos alegra saber que disfruto nuestra ubicación a sus lugares de interes ¡Lo esperamos pronto!

10/10 Excellent

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buen lugar para hospedarse, cerca de Expo Guadalajara.
Stayed 3 nights in Feb 2024
Response from Srita. Norma on Mar 2, 2024
Buen días Srita. Norma, muchas gracias por su comentario ¡La esperamos pronto!

10/10 Excellent

Jorge

Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

Liked: Amenities

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Karla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación y habitación muy bien
La habitación excelente, no le pongo 5 estrellas porque la recepción es muy lenta, tarde mucho para poder subir a mi habitación y los alimentos del room service son bastante malos.
Stayed 2 nights in Nov 2023

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio de personal. El hotel esta bonito y en buenas condiciones. Esta rica la comida del restaurant.
Stayed 4 nights in Nov 2023

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2023

10/10 Excellent

Gaby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!! Excepto las almohadas ( son muy aguadas ) Deben tener otras opciones de almohadas, para los clientes...
Stayed 2 nights in Nov 2023

10/10 Excellent

Ramon Eudaldo

Stayed 1 night in Nov 2023

10/10 Excellent

Sergio

Stayed 1 night in Nov 2023

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hermoso hotel, restaurante, alberca HERMOSO y limpio
Stayed 3 nights in Nov 2023

10/10 Excellent

Brenda M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio de todo el personal , el desayuno delicioso hace mucho no disfrutaba tanto un hotel !
Stayed 3 nights in Nov 2023

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023