Ratings based on 38 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby Hector from San Jose
Awesome stayPosted Oct 19, 2013
Pros: Tours available, full kitchen, staff is amazing!
Cons: I don't think there's anything to improve
Location: Downtown Samara is just 6-8 mins on a car, great night life!
Had a great time, a great location, beautiful scenary. I loved spending a great time here with my friend! Great climate and beautiful sunsets!
for Everyoneby A verified traveler
Terrible, lazy staff!Posted Jul 15, 2013
Pros: Ocean view, right on the beach
Cons: Staff: level of competency and professionalism Entertainment room: update game machines Open the mini market Better quality food at the restaurant
Location: Small town for restaurants and souvenir shopping Local tour companies for fishing expeditions, snorkeling, kayaking, horseback riding, etc.
For the price of this hotel, the only pro of this place lies in its location--- a beachside villa with an ocean view. The staff and facilities leave a lot to be desired. The staff is VERY LAZY. You will often see them just lounging by the pool or chatting in the restaurant. For example, when I asked them to call the tour company associated with the hotel to confirm our reservation, they said they cannot do that. Why can't they make a simple call for a tourist client? Especially when many tourist may not have access to dial local numbers. The staff member finally called the tour representative after I ask multiple times and had raise my voice to be finally heard. I would have done it myself but there are no phones in any of the villas. The hotel may be going for the silent retreat kind of ambience but it makes for simple requests, such as extra towels, an absolute pain to request because you have to walk all the way to the lobby to do so. Also, when my family and I went in July 2013, the mini-market was not open yet. It was stocked but not open to customers yet. We couldn't get any snacks or drinks except through the restaurant---- which itself has a boring menu and subpar chefs. Food was often too bland or too oily. Lastly, the entertainment room was unkempt and few of the game machines were broken. Overall, I would definitely NOT recommend this hotel. Try another if you want something beachside.
for Getaway With Friendsby Eric from USA
Not Good, Look elsewherePosted Jun 15, 2013 on Hotels.com
Me and my fiancé chose this hotel to host a group of 10 for our wedding. There were problems from the moment we arrived. The guards at the gate didn't speak a word of English and insisted that we we didn't have reservations. Eventually, they found a chart that had only 2 names on it. Both of the names were mine. They laughed off their incompetence and let us in. They did not give us the room we were paid for. The next day we got the rooms sorted out but each room appeared to have it's own problems. Our room had no hot water and leaked from multiple points in the ceiling when it rained. Other rooms smelled of toilet sewage. The staff repeatedly failed to clean and provide fresh towels. The restaurant's waitress was very inexperienced and not very friendly. The pool bartender was slow and rude. The grounds were nice the view was great once we received the room we paid for. The front desk staff was much more attentive but we were not their to fix their hotel so we ceased to provide feedback after day 3. Their we're just too many problems and we had a wedding to plan. Overall, I cannot recommend this hotel to anyone. The price was high and the experience was poor.
for Everyoneby Heidi from United States
Great for familiesPosted Apr 23, 2013
Pros: Beach has clear blue water, lots of seashells to find
Cons: Villa could use some renovations and general upkeep.
Location: Great location
Very nice hotel, great location and amazing beach. We had villa 13B and it was right between the pool and the beach, so very good location. Villa was very spacious and had everything we needed, but could use some upkeep. Showers did not drain very fast, but it was not the end of the world. AC worked really well, but one leaked a little bit of water when dialed in to keep room too cool. Bring dishwashing soap to do dishes. Great pool, water temp nice and warm. Swim up bar was fun. Martin and Luis were great at the restaurant and took very good care of us. Highly recommend taking surfing lessons from Water Dreams, the two guys were awesome and kids had a blast learning how to surf. Very nice for families, it was nice to have our own place yet be in a resort set up. Carillo Beach next door (5 min drive) is awesome, but river has crocodiles, be careful. Look up Juan from Las Palmitas bar, about half way on the beach to downtown Samara. Right on the water, he will take you fishing at a great price, help you catch fish, take you snorkel and see dolphins, turtles, etc. Whatever you catch, him and his wife Thelma will cook for you later that day. Watch the sunset and eat fresh fried red snapper! Ask for their rice and shrimp dish, so good!
for Everyoneby A verified traveler
Good HotelPosted Apr 17, 2013
Cons: No TV
Location: Great Location
I would recommend this hotel to anyone going to costa rica. When I went, the hotel was under some construction, but is it looking beautiful and right in front of the beach. The food is very delicious with dishes from typical costa rican food
for Familiesby A verified traveler
ok hotel for localsPosted Apr 6, 2013
The hotel was just ok. I live locally and so it is nice for a 1 or two day stay but if I were traveling from another country I would have been very upset. Upkeep is minimal and the grounds were not very imporessive. There was construction, grass being burnt all over and the music at the pool was only working intermittently. My final day, the pool waterfall was off, nor was the jacuzzi functional. I can only assume that this was to save money from not running the pump.
for Everyoneby KT from New York, NY, USA
family of four liked itPosted Apr 3, 2013
Pros: nice pool, on the beach, friendly staff
Cons: slow to fix problems
Location: 2 hours to Liberia airport
My husband, I, and two teens stayed at the hotel for 4 nights. It was a very busy Easter weekend and the hotel was full. Yes, there were some of the problems that I had read about in earlier reviews but overall I really enjoyed our stay. We knew it was not a five star hotel and just went along with all its funkiness. The pool was great, the hotel right on the beach and the town within walking distance if you walked via the beach. We rented bikes and rode on the beach to town, about 10 mins. I would stay here again. The staff was very friendly. I feel like the issues that people have complained about come from the top; maybe a lack of the management not caring but maybe because it is off the beaten track a bit they just don't have a lot of funding to take it up a notch. Overall, a good experience.
Recommendedby Rita Stanford from Boulder. Colorado
Lovely beachfront hotel.Posted Apr 1, 2013 on Hotels.com
The front desk person was not very friendly for the most part. The room lack certain things to qualify as a room with a "kitchen". It did not have the usual utensils we all need to cook with nor an oven. We had to bring our wine to the bartended every time we needed it opened. Of course that incurred a tip and we thought it a bit inconvenient. The property and beach itself is nice and we enjoyed our stay over all. I like the privacy of the rooms. You can tell the property is being remodeled.
for Everyoneby Mother&Daughter from Texas, USA
Unique location, friendly staffPosted Feb 15, 2013
My daughter and I spent 4 wonderful days at this hotel. Its unique location right on the beach, the outstanding, friendly and helpful staff who went the extra mile to make our stay comfortable and memorable and the pleasant cottage style villas make it an ideal location for any one wanting to get away from it all to either relax on the beach or by the pool or take advantage of the many trips that are on offer (kayaking tours, snorkeling, canopy tours via zip lines and much more). If you are expecting a home away from home with fast internet and high def TVs, this is not the place for you. They offer wifi but it is slow and there are no phones or TVs (Bliss!). The surrounding area and beaches are a must see. Our only regret...our stay was too short.
for Everyoneby A verified traveler
Great StaffPosted Jan 29, 2013
Amazing Staff. They were friendly and very helpful