Hotel San Carlo is located in Zona Centro, a neighborhood in Guanajuato. Hidalgo Market and Plaza Alaïa Guanajuato are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Union Garden and El Nopal Mine.
Close to Alley of the Kiss, Hotel San Carlo provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
A roundtrip airport shuttle (surcharge), smoke-free premises, and a 24-hour front desk
Tour/ticket assistance and luggage storage
Room features
All guestrooms at Hotel San Carlo include perks such as separate dining areas, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with digital channels
Separate dining areas, kitchenettes, and microwaves
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Family friendly
In-room kitchenette
In-room microwave
Living room
Separate in-room dining area
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV with digital channels
Food and drink
Free bottled water
Kitchenette
Microwave
Separate dining area
More
Ceiling fan
Iron/ironing board on request
Living room
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hotel San Carlo Guanajuato
San Carlo Guanajuato
Hotel San Carlo Hotel
Hotel San Carlo Guanajuato
Hotel San Carlo Hotel Guanajuato
Frequently asked questions
Is Hotel San Carlo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel San Carlo?
Hotel San Carlo doesn't offer parking.
What time is check-in at Hotel San Carlo?
Check-in begins at 3 PM.
What time is check-out at Hotel San Carlo?
Check-out is at noon.
Does Hotel San Carlo provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel San Carlo located?
Located in Zona Centro, this hotel is steps from Hidalgo Market and Alley of the Kiss. Regional Museum of Guanajuato Alhondiga and Alhondiga de Granaditas Museum are also within 5 minutes.
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The drain smell in all room. There were roaches. The bed was dirty. We left the hotel the second day and we paid for seven days. They didn’t give me my reimbursement.
Verified traveler
Stayed 7 nights in Nov 2018
2/10 Terrible
Verified traveler
Oct 27, 2018
Verified traveler
Stayed 2 nights in Oct 2018
4/10 Poor
Zaira, Houston, Tx
Oct 26, 2018
Disliked: Staff & service
Convenient location but no hot water and the guy forgot to give us the remote for the tv, I spoke with a lady and she apologized and she said the guy was new. I appreciated they took care of our luggage because we got there before check in but when we came back to the hotel at night, we payed extra cash to get a bigger room and at the moment of check out she charged us again for “using all 3 beds” when we only used 2 and it didn’t make sense since we payed for the extra beds.
Zaira
Stayed 1 night in Oct 2018
8/10 Good
Alex
Sep 8, 2018
Liked: Cleanliness, staff & service
Good location, good price for a very simple hotel. You got what you pay for
Alex
Stayed 1 night in Sep 2018
2/10 Terrible
Japheth
Sep 7, 2018
Extortion and Fraud - Attention Property Owners
Now that we are out of there and I’ve had the false review taken down I can tell you what really happened! We were put in an unfinished partially furnished room, you could see the springs through the sheets on the bed and there was an opening in the wall between the bathroom and the lobby where a full-grown man could easily fit through. I left a “check in review” then spoke with the manager who agreed that our reservation was for a better room after I showed her on the screen of my laptop. Before that they were trying to convince us that we were wrong. they had rented our room and we could move the next day. The next morning, the usual lady was behind the desk but also another lady we hadn’t seen before. The lady said they couldn’t move us to the new room until I wrote them a good review saying how wonderful the new room is, how excellent the staff are etc. Apparently, the owner received the check in review and was mad. She wasn’t kidding. She said that we would have to show her that we had written a good review or they weren’t going to let us in the room that we were supposed to be in in the first place! I said she was trying to hold us hostage and she said yes. We wrote review and returned to hotel, she took us to the new room. This was literally extortion. She should be fired. The new room wasn’t close to what we paid for. The kitchenette and dining area was an unplugged microwave on a shelf, general condition very poor. This place should be investigated by tourism board.
unfortunately, in that supposed hotel, good and kind people work, but also people without experience in the hotel industry work creating unpleasant moments for clients, and that was my case
Joel
Stayed 1 night in Jul 2018
6/10 Okay
Verified traveler
Jul 21, 2018
The location is great, although, the beds are too hard and the bathroom is way to small.