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Reviews of Bella Vista Motel Hamilton

4 out of 5
Bella Vista Motel Hamilton
1 Richmond Street, (cnr of Ulster and Richmond Sts), Hamilton, Waikato

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 116 reviews" "
Rating 8 - Good. 36 out of 116 reviews" "
Rating 6 - Okay. 10 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made to feel welcome, the staff were friendly, our rooms were much bigger than expected as we had 2 searate bedrooms and a lounge/kitchen/dining. Plenty of room to park the car.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Albert

Stayed 1 night in May 2022

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel but..
Motel was good with everything you need, only downside is the noise from the main road.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet at night and the bed was comfortable - I got a good nights sleep thanks. I couldn't find the heater without help (it's not obvious) so was cold for a while at first. Also couldn't access Sky channels. These things should be easier
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and lovely big rooms. Bathroom was huge
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, very clean. Excellent location with plenty of parking. Friendly welcome on arrival, thank you Tracey for your great service
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Stayed 1 night in Nov 2020

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Location
We were running a bit late so they called to arrange an easy check-in. The staff we really friendly and everything felt smooth and easy. Our whole stay was comfortable and we had a central location to all that we needed. Will definitely book here again!
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good size for two families
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious for 4 people which was perfect.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and tidy, staff pleasant. Location a bit too far out of the CBD
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Perfect for what we needed. Comfortable and clean. The owner was so lovely and helpful.
Stayed 1 night in Feb 2021

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Stay
Great stsy
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious and a good service daily. Nice staff. Clean. Quiet. Very handy to centre and waterworld. Plenty of parking. Early check in and late check out. Very accommodating. The rooms were warm with fan heating but need new insulation as temperature varied a lot and ended up with wet windows. Definitely stay again.
Stayed 3 nights in Oct 2020

8/10 Good

Raewyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family unit fun
Great family motel. Lots of space in the 2 bedroom unit, well kitted out bathroom, with a bath. Also had an oven making dinner way easier. Handy to supermarket and short drive into town or the stadium.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
very clean and spacious family unit. A bit of road noise, but not too bad as off the main road slightly compared to other motels along this stretch of road
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to attend the Chiefs rugby, very handy to the stadium, clean, and although there were a few people celebrating post-game, the noise didnt affect us too much.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good the staff were friendly and the room was clean and tidy I had no complaints
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We have used the Bella Vista Motels on previous holidays from the UK. Decided to try the Hamilton Motel this time while visiting again from the UK. The excellent standards of cleanliness have been maintained since our last visit several years ago. Also handy location.The unit has fridge , crockery and microwave which allows self catering if desired.We like the fresh look of the building, obviously well maintained.Easy parking.Helpfull reception staff.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We weren’t there very long but bed was comfy and it was in a great location
Stayed 1 night in Feb 2020

8/10 Good

Robert Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near the city and pretty good distance from the airport
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I so enjoy it was so Relaxing and I had such a great sleep👍😀
Stayed 1 night in Feb 2019
Response from Li on Mar 14, 2019
Thank you very much for staying with us, looking forward to see you again. Your review is much appreciated.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel itself was very pleasant. Its facilities were as expected, although being on the first floor meant restricted window openings - and it was hot during our stay. No aircon. A minor point. The major note - and one that, unfortunately, the Motel staff have little control over, was the surrounding noise. Both on Friday and Saturday nights there were very loud neighbours from the flats behind the motel. Friday night's fun was a drunk swearing and threatening to fill someone in at the top of his voice. Saturday night was three loud women repeatedly calling to a baby - around midnight! The road noise was also pretty full on. So, if you're not too fussed about peace and quiet - I'd happily recommend the place. However, if you do want to get to sleep before midnight on a weekend - perhaps consider somewhere else.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carol, Benalla Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella Vista a thumbs up.
Although on first impression the Bella Vista dosen't look like much. The room was well equipped and comfy. The bedrooms were spacious and roomy. The cooking facilities are not much so only basic cooking available. The local shops are some distance away so make sure you have all you need. Overall it was a pleasant stay and will defently stay again.
Stayed 2 nights in Oct 2018
Response from Li on Oct 24, 2018
Thank you very much for staying with us, looking forward to see you again.

10/10 Excellent

Claire, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great Hamilton hotel. Very spacious well equipped room. Very large comfortable bed, awesome spa bath, clean and well serviced. The hotel staff are all friendly and very helpful. Fast, free Wi-Fi. Would definitely stay again.
Stayed 2 nights in May 2018

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hamilton
Don't worry... when in Hamilton stay with Mr Lea, you'll be well looked after
Response from Li on Apr 17, 2018
Thank you Kiran, always great pleasure to have you with us. See you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for our 4 family members
Nice room all equipment tidy condition big spa bath nice pillows don’t know what else say except thanks
Stayed 1 night in Mar 2018
Response from Li on Apr 3, 2018
Thank you for staying with us, looking forward to see you again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Night away
Not sure if I was upgraded but wasn't type of room I booked. Booked a unit with a king bed and received one with two queens one in lounge and one in bedroom. Unit was clean and tidy. Being close to main road means get a bit of road noise. As we had a downstairs unit there was a bit of noise transfer from upstairs in the morning when trying to have a sleep in.
Response from Li on Apr 5, 2018
Hi Peter, you were upgraded to a one bed room unit, sorry I didn't notice the bed configuration, I will keep that in mind next time. Thank you for staying with us.

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in Hamilton
Really enjoyed our stay comfy beds fluffy towels great shower location handy. Only thing we would have liked is an air condition unit although we appreciated the free standing fan.
Response from Li on Apr 3, 2018
Thank you for your review, we will keep it up, see you next time.

2/10 Terrible

Julie

Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite close to city centre .
Very clean and tidy close to centre very friendly staff thanks for a nice stay.👍👍👍
Stayed 2 nights in Mar 2018
Response from Li on Apr 3, 2018
Great to have staying with us. See you next time.

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Bit noisy from surrounding properties and road. Slightly dated. Comfortable bed. No aircon.
Stayed 1 night in Jan 2018
Response from Li on Feb 19, 2018
Thank you for staying with us. Looking forward to have you again.

10/10 Excellent

Jess, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful experience
Hotel was conveniently placed, reasonably priced and exactly as it seemed when I was booking online. Staff went above and beyond and it was very clean. Can’t fault Bella Vista
Stayed 3 nights in Dec 2017
Response from Sandra on Jan 9, 2018
Thank you for your lovely review Jess. We look forward to your next visit with us.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and close to the Stadium
The booking process was very. However, a few days before our scheduled visit, I received a call from the hotel requesting payment bfore our arrival, even though the booking clearly specified we would pay on check-in. My sister's booking details also specificed she was in a wheel chair. On arrival, they had her on the first floor, with access by stairs only. They also had us at opersite ends of the motel. So not a great start. They were quick to resolve this for us which meant shifting a few quests to accomodate but it also meant my daughter and her frieds giving up a room that had 2 beds to a room with one bed, so they can be closer to the new room my sister was reallocated to. Staff were pleasant and quick to resolve but still not a great experience.
Stayed 1 night in Nov 2017

2/10 Terrible

Christophe, Auckland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no hot water for shower and bath!
Terrible surprise to have no hot water when we wanted to relax taking bath or shower. The best we could get was just a little warm water. So we tried to use the jacuzzi with the heater function: Second terrible surprise, it spread out dirty water with hair and dust in the bath ! Giving up on the bath, we tried at least a quick 'fresh' shower, but as the shower head could not move, we had to receive the cold water in the face.. To finish the nightmare, when we wanted to sleep, we discovered that the window at the head of the bed had a gap, that let cold wind blow directly on our head .. The staff gave us a 20 % discount and explained that their plumber was in the process of fixing the water issue..from last week!.. but I consider a room should not be rent in this condition.. It seems this was the same for all the rooms ! The basic to expect from a room is clean bed and hot shower ..
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and friendly
We had a lovely overnight stay. Friendly staff who served us.I would definitely go back there.
Stayed 1 night in Aug 2017
Response from Roger on Aug 13, 2017
Thank you for your stay, looking forward to see you again.

10/10 Excellent

Stu, Taupo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Excellent accomodation and close to everything in Hamilton. Been away for almost 2 weeks and this is the best motel we've stayed at and at such a reasonable price. Extra comfy beds too.
Stayed 1 night in Jul 2017
Response from Li on Jul 30, 2017
Thank you Stu, looking forward to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to FMG Stadium
Friendly staff, handy location, good facilities. Nice shower. Convenient location to FMG Stadium

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay

8/10 Good

Justin

Liked: Staff & service

8/10 Good

Sofia, Napier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean
We stayed in a one bedroom unit. Large king bed in lounge area (which was a huge space) and two singles in the bedroom for kids. The bathroom was large with a shower and a spa bath (which was nice and deep). Kitchen was great and we were just really happy with the room and service that was provided. Clean and tidy with fresh towels everyday. We even got a little Easter surprise left in our room! Hosts were more than helpful and accommodating. Would definitely stay again!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
very nice accommodations, close to the city center.