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Reviews of Hilton Garden Inn Covington

3 out of 5
Hilton Garden Inn Covington
350 Holiday Square Blvd, Covington, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub looked a little dirty, but the rest of the stay was fine
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Stayed 1 night in Mar 2024

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good - need more parking
Stayed 1 night in Mar 2024

6/10 Okay

Gerald

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lack of parking, needs updating!
Stayed 2 nights in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again Staff was friendly, room was nice and clean Felt safe and it was nice and quiet My only issue was I did not bring the cube for my phone charger as most places have an outlet attached to the lamp to charge your phone and this hotel did not have that
Stayed 1 night in Feb 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably would go back
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and accommodating during our check in process. Room is grea!!
Stayed 1 night in Feb 2024

10/10 Excellent

Alvinette

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly.
Stayed 1 night in Jan 2024

4/10 Poor

Miguel

Traveled with partner
Disliked: Cleanliness, amenities
I had to go two times and remind them to clean my room they forgot
Stayed 4 nights in Jan 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upon entering the room, I could tell the room was cleaned and sanitized. That was a good sign.
Stayed 1 night in Jan 2024

6/10 Okay

Paula

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was extremely kind and professional. The AC didn't work in our suite and the shower head leaked bad causing low water pressure in the shower. Lastly, house keeping knocked on the door about 9:30 am to clean the room when check out time was 12:00. All of this information with pictures was texted to the number (9852005713). At almost midnight, I was asked if we wanted to change rooms. Of course, we didn't want to change rooms at midnight. We were in town for a wedding and wanted a restful relaxing evening which didn't happen. We had an uncomfortable sleepless evening due to the AC not working and the showerhead leaking. Therefore, a nice shower nor a good nights rest took place. We were surprised that our suite was in this type of condition especially at Hilton. We didn't realize that the issues because upon arrival (3:15ish) we got dressed for the wedding and left the Hilton about 5:30 pm. We didn't return to the Hilton until about 11:00pm after the wedding. We wanted to shower and relax for the evening, but that wasn't possible. We have pictures of you would like to view them. Oh, and the bottom drawer on the dresser under the TV was broken which seemed tacky. I am thankful to the staff members for their kindness and professionalism. I'm not sure if we would choose this location again. One would think that a suite would be a bit nicer than a regular room, but this was not our experience with this Hilton.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halfway for our trip.
Our stay was great. The only small issue was I had booked a king bed room and when I got there I was given a 2 queen bed which I excepted. Everything else was excellent.
Stayed 1 night in Jan 2024

8/10 Good

Jasmin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Pam

Liked: Amenities, property conditions & facilities
Our room was not in the best condition and the box springs are not good on the bed! Really needs replaced
Stayed 1 night in Jan 2024

6/10 Okay

Tara

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanne

Stayed 2 nights in Dec 2023

10/10 Excellent

Bobby

Traveled with family
Liked: Amenities
Very nice stay..
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest and cleanest hotels I’ve stayed in. Very friendly staff I will book here again
Stayed 1 night in Dec 2023

8/10 Good

Coretta, Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Coretta, Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay there when I travel from Dallas, for work. The place is clean and the staff is friendly. I like the on site bar and restaurant
Stayed 1 night in Dec 2023

8/10 Good

Coretta, Madison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The motel room, lobby, and personnel were good. The new-normal of having to ask for fresh towels every day is annoying.
Stayed 3 nights in Dec 2023

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023

10/10 Excellent

BUFFIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Donkeidra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room & customer service!
Stayed 2 nights in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Dagny

Stayed 1 night in Nov 2023

10/10 Excellent

GEORGE, montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

2/10 Terrible

David

Stayed 1 night in Oct 2023

4/10 Poor

John

Stayed 2 nights in Oct 2023

10/10 Excellent

Joeley

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay. The rooms were large and very quiet. Will stay at this location again!
Stayed 4 nights in Oct 2023

8/10 Good

Micheal

Stayed 2 nights in Sep 2023

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, safe, comfortable, and a friendly staff. John, our bartender was very cordial.
Stayed 1 night in Oct 2023

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Theodore, Soso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a staycation with a covered pool area. Pillows were awful, but no complaints aside from that. Clean, good staff, convenient location.
Stayed 1 night in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jesse

Liked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Rebekah

Stayed 1 night in Sep 2023

10/10 Excellent

Rosalpina

Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Bradford

Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Business traveler
Liked: Amenities
Very nice hotel. Good staff.
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Milton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and in Working Order
Check in was quick and friendly. Check out the same. The room was very comfortable and clean. Water pressure in the sink/shower was good. Very satisfied
Stayed 2 nights in Aug 2023

10/10 Excellent

Dais

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023