Suite, Kitchen (1 King Bed/2 Queen Beds, Smoke Free) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Red Roof Inn PLUS+ Hammond

2.5 out of 5
Red Roof Inn PLUS+ Hammond
46053 North Puma Drive, Hammond, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 391 reviews" "
Rating 8 - Good. 117 out of 391 reviews" "
Rating 6 - Okay. 41 out of 391 reviews" "
Rating 4 - Poor. 16 out of 391 reviews" "
Rating 2 - Terrible. 16 out of 391 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the beaten path but not to far.
Stayed 1 night in May 2024
Response from Hotel Manager on May 13, 2024
Dear David,Thank you so much for the 5 out of 5 rating! We're glad to hear that you found our location to be conveniently off the beaten path without being too far away. It's great to know that you appreciate the balance between a peaceful setting and accessibility. We appreciate your feedback and your positive review. We look forward to welcoming you back for another excellent experience in the future!Sincerely, Hotel Manager

4/10 Poor

Mitchell

Traveled with partner
Disliked: Property conditions & facilities
The bed was worn , too soft! The vents and air conditioner were dirty. Smelled musty.
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 3, 2024
Dear Mitchell,We apologize for the discomfort you experienced during your stay. Your feedback regarding the worn bed, dirty vents, and musty smell is concerning, and we regret falling short of providing a comfortable environment. We'll address these issues promptly to ensure a more enjoyable stay for our guests in the future. We hope to have the opportunity to better accommodate you in the future.Sincerely, Hotel Manager

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend to anyone
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 23, 2024
Dear Brandi,Thank you for your glowing recommendation! We're thrilled to hear that you had a positive experience with us. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel Manager

2/10 Terrible

jamie

Disliked: Cleanliness, property conditions & facilities
I ended up not staying once I drove into the parking lot. There were carnival trucks and broken vehicles being repaired.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 20, 2024
Dear Jamie,We apologize for the unsatisfactory condition of our parking lot during your visit. Your comfort and safety are our utmost priorities, and we deeply regret any inconvenience or concern caused by the presence of carnival trucks and broken vehicles. Please rest assured that we take your feedback seriously and will address this issue promptly with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

8/10 Good

Anita

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 14, 2024
Hello Anita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HAMMOND and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Kaira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The places to eat were only limited to fast food which wasn’t the problem it was the staff at them, which isn’t the fault of Red Roof Inn’s.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Kaira,Thank you for your feedback and for your understanding regarding the limitations of dining options. We're glad to hear that your experience at Red Roof Inn met your expectations despite the external factors with the staff at nearby eateries. We appreciate your perfect rating and hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 5, 2024
Dear Joseph,We appreciate you choosing our hotel and sharing your positive feedback with a 5-star rating. Your kind words are truly motivating for our hotel and staff. We are committed to enhancing our services and ensuring guest satisfaction. Serving guests like you is a pleasure, and your feedback inspires us to strive for even better hospitality. We look forward to welcoming you back soon!Regards, Hotel Manager

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Kathleen,Thank you for your feedback! We're glad to hear that you had a good stay with us. Your satisfaction is important to us, and we appreciate your support. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome customer service and rooms was very clean. I loved everything about the Red Roof Inn will certainly visit again!!!
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Jennifer,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had an awesome experience with our staff's customer service and that you found your room very clean. It's wonderful to know that you loved everything about your stay at Red Roof Inn and that you plan to visit again. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

8/10 Good

Brandon

Business traveler
Liked: Cleanliness, property conditions & facilities
I only took a star off because the bottom drawer of the dresser in my room kept sliding open. Mildly annoying but not a dealbreaker. I’ll stay here again.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Brandon,Thank you for your positive review and for bringing the issue with the dresser drawer to our attention. We apologize for any inconvenience caused. We'll address this promptly to ensure a smoother experience for your future stays. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Good

Connie

The only problem with our room was we asked for a non smoking room but it was not or someone had smoked in it when they weren’t supposed to.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Connie,Thank you for your positive rating and for bringing the issue to our attention. We apologize for the inconvenience caused by the smoking odor in your supposed non-smoking room. We appreciate your feedback and hope to provide a better experience next time.Sincerely, Hotel Manager

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Liked : cleanliness
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Mar 23, 2024
Dear Chad,Thank you for your excellent rating and for highlighting cleanliness as something you appreciated during your stay! Maintaining a clean and hygienic environment is one of our top priorities, and we're delighted that our efforts were noticed and appreciated by you. We hope to have the pleasure of welcoming you back to our hotel again in the future!Sincerely, Hotel Manager

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 17, 2024
Dear Luke,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Poor

seth

Disliked: Staff & service, amenities, property conditions & facilities
Tv didn’t work and front desk wouldn’t answer the phone
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 13, 2024
Dear Seth,We apologize for the inconvenience you experienced with the TV and for the difficulty in reaching our front desk. Providing prompt assistance and resolving issues efficiently is important to us, and we regret falling short of your expectations in this regard. Your feedback will be shared with our team to ensure that similar issues are addressed promptly in the future. We appreciate your understanding and hope to have the opportunity to improve your experience during future stays.Sincerely, Hotel Manager

4/10 Poor

Micheal

Liked: Staff & service
AC doesn’t cool room, uncomfortable beds, smallest “premium” room ever
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 13, 2024
Dear Micheal,We apologize for the discomfort you experienced during your stay. Your feedback regarding the AC and bed comfort is concerning, and we will address these issues promptly to ensure a more pleasant experience for our guests in the future. Sincerely, Hotel Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I was on the 1st floor which made packing more convenient.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 7, 2024
Dear Sharon,Thank you for your perfect rating and for sharing your experience! We're glad to hear that being on the first floor made packing more convenient for you during your stay. We aim to make our guests' experience as hassle-free as possible, and we're pleased to know we succeeded in this aspect. We hope to welcome you back for another comfortable and convenient stay in the future!Sincerely, Hotel Manager

8/10 Good

Charita, Bossier city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 5, 2024
Dear Charita,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Linda

Very friendly office personnel
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 3, 2024
Dear Linda,Thank you for your perfect rating! We're thrilled to hear that you had a positive experience with our office personnel and found them to be very friendly. Providing excellent service to our guests is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager

10/10 Excellent

Toni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good 👍
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 25, 2024
Dear Toni,Thank you for your perfect rating and positive feedback! We're thrilled to hear that everything met your expectations during your stay. If you ever need anything or have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future! Sincerely, Hotel Manager

6/10 Okay

Allen

Bath/shower/toilet door hanging from hinges and could not close. Toilet rocked back & forth. Mattress lacked support. Felt like you would sink to the floor.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 24, 2024
Dear Allen,We apologize for the inconveniences you encountered during your stay. Your feedback regarding the door, toilet, and mattress is concerning, and we will address these issues with our maintenance team immediately to ensure they are rectified. Providing a comfortable and functional environment for our guests is our priority, and we regret that we fell short of your expectations. Sincerely, Hotel Manager

10/10 Excellent

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 13, 2024
Dear John,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

KAROLYNE, Saint Cloud

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean, my pets stay with any problem very recommended
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 11, 2024
Dear KAROLYNE,Thank you for your fantastic review! We're thrilled to hear that you had a flawless experience during your stay, and we're especially glad that our pet-friendly policy made your visit even better. Your recommendation means a lot to us, and we hope to have the pleasure of hosting you and your pets again soon!Sincerely, Hotel Manager

8/10 Good

Jessica

Stayed 1 night in Jan 2024
Response from Hotel Manager on Mar 20, 2024
Dear Jessica,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Bronwyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 4, 2024
Dear Bronwyn,It is delightful to see 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem! The staff is super friendly and helpful. Very clean.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 2, 2024
Dear Kelly,Thank you for your perfect rating and kind words! We're thrilled to hear that you consider our hotel a gem and that you had such a positive experience with our staff. Providing friendly and helpful service, as well as maintaining a clean environment, are top priorities for us, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Giget

Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 30, 2024
Dear Giget,We are overjoyed to receive your 10-star rating! Thank you for staying at our hotel and taking the time to give us such good feedback. We work hard to ensure that our visitors have a good experience, and we're delighted that your stay exceeded your expectations. We hope to see you again in the future and provide you with another memorable stay. Thank you very much for your fantastic rating!Sincerely, Hotel Manager

8/10 Good

Amador, kentwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the parking in the back
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 28, 2024
Dear Guest,We appreciate your feedback regarding the parking situation. We understand that parking arrangements can be important to guests, and we will take your comments into consideration for future improvements. If you have any other suggestions or concerns, please feel free to share them with us. Your input helps us enhance our guests' overall experience. Thank you for staying with us.Sincerely, Hotel Manager

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
Very clean hotel and priced right! Highly Recommend! A+
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 27, 2024
Dear Karan,Thank you for the perfect 10 out of 10 rating and your enthusiastic recommendation! We're delighted to hear that you found the hotel very clean and reasonably priced. Your positive feedback is greatly appreciated, and we look forward to providing you with excellent service during your future stays. A+ to you as well!Sincerely, Hotel Manager

10/10 Excellent

Mariah

Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 25, 2024
Dear Mariah,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 Okay

Tommye

Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 11, 2024
Dear Tommye, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excellent

Christina, Ward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 19, 2024
Dear Christina,Thank you for the perfect rating and your kind feedback! We're thrilled to hear that you had a very nice experience. We appreciate your support and look forward to welcoming you back for another outstanding stay!Sincerely, Hotel Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 10, 2024
Dear James,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Brandy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very kind and hopeful It was a great stay I'm grateful for the staff and the friendliness and kindness and understanding and how clean the place was they have a $25 deposit that you get back after your stay and their pet policy was just so so helpful extremely grateful for the time that we had there
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 8, 2024
Dear Brandy,We're thrilled to hear about your positive experience and thank you for the 5 out of 5 rating! It's wonderful that you found the staff kind, helpful, friendly, and understanding. We're also glad to know that you appreciated the cleanliness, the 25 deposit policy, and the helpful pet policy. If there's anything specific you enjoyed or any preferences for future visits, please feel free to share. We appreciate your gratitude and look forward to providing you with another excellent stay in the future!Sincerely, Hotel Manager

8/10 Good

gary

Business traveler, Traveled with partner
No snack machines and no breakfasr
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 11, 2024
Dear Gary,Thank you for your feedback and 4 out of 5 ratings. We apologize for the absence of snack machines and breakfast during your stay. We appreciate your input, and we'll consider ways to improve and provide more amenities for our guests. We hope to have the opportunity to host you again and offer a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 8, 2024
Dear Brenda,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Room was extremely spacious. It fit my family of 4 and two dogs great. Clean floors, sheets, bathroom. Only negative I would say is that the toilet wobbled --- which I only knew about because I'd seen a previous review stating it did - so naturally I had to see for myself! Definitely would stay again. Staff was extremely friendly. "Grab and go breakfast" needs a retool of their definition -- because there was no breakfast. But this location is close to several options so no biggie.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 8, 2024
Dear Guest,Thank you for your feedback and for appreciating the cleanliness and spaciousness of the room for your family and pets. We apologize for the wobbly toilet and appreciate your understanding. We'll address this issue promptly. Also, we'll review our "Grab and go breakfast" service to ensure a more accurate representation. We're pleased you found our staff extremely friendly, and we look forward to welcoming you back for an even better stay.Sincerely, Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Missing office/desk chair, we asked that room not be cleaned with Fabuloso but it was. Allergies to the chemicals in Fabuloso cleaner.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Jan 8, 2024
Dear Guest,Thank you for your feedback, and we appreciate your overall rating. We apologize for the inconvenience with the missing desk chair and the oversight in cleaning preferences. Your concerns are noted, and we'll work to address them to ensure a more comfortable and accommodating experience on your future visits. Thank you for bringing these issues to our attention.Sincerely, Hotel Manager

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Dear David,Thank you very much for your stay at our hotel.We honestly believe that your stay was awesome and exceeded your expectations, looking at the 5-star rating.Guest satisfaction is, of course, a big reward for our hospitality.It was our privilege to serve you, and we hope you will give us more opportunities to do so.Sincerely, Hotel Manager

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Older hotel. Very difficult to get in and out of.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 10, 2023
Dear David,We appreciate your feedback regarding the accessibility of our hotel. We apologize if you found it challenging to navigate. Your input is valuable, and we'll consider it as we continually strive to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you again in the future.Sincerely, Hotel Manager

8/10 Good

vernon w

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 5, 2023
Dear Vernon W.,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot and very clean clean and staff very professional!!!
Response from Hotel Manager on Dec 1, 2023
Dear Lynette,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found our spot nice, and the cleanliness and professionalism of our staff exceeded your expectations. We appreciate your positive feedback and look forward to hosting you again in the future. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Judy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. Rooms were nicely updated. Staff was lovely and everything was clean.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 28, 2023
Dear Judy,Thank you for the wonderful 5-star review! We're delighted to hear that you found our place lovely, with nicely updated rooms and a friendly staff. Cleanliness is a top priority for us, and we appreciate your positive feedback. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Lila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would use this hotel for my next visit to Hammond, La.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 28, 2023
Dear Lila,We're thrilled to hear that you had a positive experience! Thank you for the 5-star review, and we look forward to hosting you again on your next visit to Hammond, LA. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Dec 1, 2023
Dear Chloe,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly there but great nonetheless!!!
The room was great, the bed soft, clean sheets. Only complaint was a wobbly toilet.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 22, 2023
Dear David,Thank you for the perfect 10 out of 10 rating! We're glad to hear that you enjoyed the great room with a soft bed and clean sheets. However, we apologize for the inconvenience of the wobbly toilet. Your feedback is valuable, and we'll address this issue promptly to ensure a more comfortable experience for future stays. We appreciate your comments and look forward to providing you with an even better stay next time!Sincerely, Hotel Manager

10/10 Excellent

Owantha

Stayed 1 night in Nov 2023
Response from Dannielle Rediresponse Specialist on Nov 20, 2023
Hello Owantha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HAMMOND and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Shannon

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Room with spacious and had a refrigerator and coffee maker.
Stayed 1 night in Nov 2023
Response from Xao Red Roof Management RediResponse Specialist on Nov 18, 2023
The team at our Red Roof Inn PLUS+ Hammond would like to thank you for sharing your feedback with us, Shannon. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our great hotel and spacious rooms, along with your other highlights delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

shawntyle

Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 17, 2023
Dear shawntyle,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad stay. Working on improving it. Clean and quiet
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 8, 2023
Dear David,Thank you for your feedback. We appreciate your stay and are glad to hear that you found it clean and quiet. We're constantly working on improvements to provide an even better experience in the future. Your input is valuable, and we look forward to hosting you again with the enhancements in place.Sincerely, Hotel Manager

8/10 Good

Stephanie

Traveled with pets, Traveled with family
Liked: Cleanliness
Enjoyed my stay at this property
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 6, 2023
Dear Stephanie, Thank you for choosing our property! We're thrilled to hear that you enjoyed your stay at our property! Your satisfaction is our priority, and we're delighted that you had a great experience. We look forward to hosting you again in the future. Sincerely,Hotel Manager