Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
78% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Los Alamitos, CA

Good View of Hilo

Posted Jul 21, 2015
The hotel is in a Hilo estate house with many of the original finishes preserved. Our room, the Legacy, was comfortable and clean. Hotel is conveniently located to old town Hilo which has nice restaurants (we ate at Pineapples), grocery markets and gas - all under a mile from the hotel. Also easy to get to Volcano National Park. View of Hilo and bay are especially lovely at night.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Jun 20, 2015
We were happy with everything. Great location, clean, quiet sweet with personality!
2 out of 5
by A verified traveler

NO BREAKFAST

Posted Jun 7, 2015
Pros: Good view
Birds singing all night No AC during the day View is good
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok not worth $159/night

Posted May 20, 2015
Convenient and great view of the water and downtown if you get the Legacy Suite. Otherwise they don't clean the room even when you ask, towels are really gross, bathroom is super questionable and if you need anything there is no one there. Not worth the money.
2 out of 5
by A verified traveler

Disappointed...near impossible to sleep!

Posted Apr 24, 2015
Pros: Location - its close to downtown.
Stayed one night in Room 2; room was dingy, small and congested. Still of the night broken by loud, annoying and incessant noises of night critters and frogs...getting any sleep was near impossible. Owner provided an upright fan (house has no AC); mistakenly plugged the fan in to get some air, and realized vents were clogged with dust about 2mm thick. Fan therefore was useless. Bed sheet was not tucked in around the corners and full of creases; appeared they simply used the bed sheet used by previous guest and covered it up with the blanket. No breakfast available. You will need a car to get up to this place, unless you're in great shape to tackle the very steep hill. Owner's son was pleasant enough, but not much around to talk to, or make recommendations on restaurants and touristy things to do. Will not return!
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Watching sunrise from the bed

Posted Apr 3, 2015
Perfect staff, beautiful room, kind people and first of all a amazing view from the hill down to the harbor. Sunrise directly watching from the bed when awakening is just an experience I will never forget. Excellent stay.
5 out of 5
Recommended
for Getaway With Friends
by irene yayin from san francisco

good place

Posted Mar 30, 2015 on Hotels
the owner is very friendly, room condition is nice. don't forget to say hi to the host cat "snow ball" :)
3 out of 5
Recommended
for Couples
by Sandra

This traveler left a rating score only Posted Mar 2, 2015 on Hotels
4 out of 5
Recommended
for Couples
by ruth from schweiz

Klein aber fein

Posted Feb 16, 2015 on Hotels
Freundlicher Empfang, wunderbare Aussicht auf Hilo Bay, sonniger und grosser Balkon, grosses Zimmer.(Legacy Suite)