We could not check into the room until after 6:00pm, after it was inspected. There were not enough staff to help at peak check-in. We were underwhelmed when we entered our "suite". The floor was dirty so we cleaned it with damp paper towels, the closet door was off the track (my husband fixed it), the night stand drawers were stuck & the bathroom was small. We also found a dirty diaper under a bed. We couldn't get a drink while waiting for the room because the Saloon is only open Fri. & Sat., the new restaurant opens on Tues. & the Smokehouse only has beer and wine in cans. Even the bar in reception was closed. We never saw the Graze food truck. We've never been to any resort where there wasn't enough staff to keep the restaurants open and this is tourist season. The next day we went to Wild Florida safari, stopped at Publix & brought food back. I don't go on vacation to cook and clean. On the plus side our grandson enjoyed the cowboy park, arcade & putt putt. When we returned from Wild safari, the room had not been tidied & nor had the towels been replaced. We had to ask for clean towels. We will not recommend the resort to our friends.