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Reviews of Sai Gon's Book Hotel - The Airport Front

3 out of 5
Sai Gon's Book Hotel - The Airport Front
15A Truong Son St, Ward 4, Tan Binh Dist, Ho Chi Minh City

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 182 reviews" "
Rating 8 - Good. 72 out of 182 reviews" "
Rating 6 - Okay. 50 out of 182 reviews" "
Rating 4 - Poor. 20 out of 182 reviews" "
Rating 2 - Terrible. 2 out of 182 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to airport
Close to airport. Comfortable.
Stayed 1 night in Jan 2020
Response from Gm on Feb 26, 2020
Thanks so much for choosing ours hotel,we hope to see you next time.

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Natallie

Traveled with family
Liked: Cleanliness, staff & service
Good for an overnight stay
We only stayed for a few hours as we had to wait for our flight which was at 10:30pm. We’re a family with a 2.5yo and 8month old so we already had our hands full. The service was great, they helped us with all our luggage in and out of the hotel. They even hailed a taxi and negotiated a fare for us. We stayed in a standard room, so it had the basics, was probably a bit small for all of us. The TV was not clear but the wifi was good. The location is close to the airport, but it is on an inconvenient side to go to the airport and into the city, we had to continually do u-turns which were pretty far down the road.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019
Response from SaiGon's Book on May 8, 2019
Thank you for staying with us.

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was lit up by light 24 /7,desperatly needs blockout curtains and the airconditioner was in need of a good clean and service,better still replace it with new one.
Stayed 12 nights in Mar 2019
Response from Saigon Book Hotel on Apr 17, 2019
Thank you for your feedback.

6/10 Okay

Ronnie

Liked: Staff & service
Disliked: Cleanliness, room comfort
So so
After sleeping on the bed, body feel itchy
Stayed 1 night in Jun 2018

6/10 Okay

Aric George

Liked: Cleanliness, staff & service, room comfort
By the way...
A room without a view... the amenities and facilities were fine, but the room had no window. The Hotels.com ad did not indicate this in the listing for this room (although it did for other cheaper rooms listed).
Stayed 1 night in May 2018

6/10 Okay

Yeo

Liked: Cleanliness, property conditions & facilities
1night stay only.
For those who have vn girlfriend,this hotel.is not couple friendly if u knw what I mean. I am been force to book another 'room' for her.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was pretty nice overall. They need to have rooms ready, been here twice and both times had to wait for rooms when checked in later than 2pm.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to the airport
Just a 10 minute walk to the airport and breakfast included. Such great value for a deluxe room. The beds were a bit hard but you can't complain when you need to be at the spirit quickly. No cab would take us, but the walk wasn't too bad.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the cheap price
We specifically stayed here because it said free shuttle to the airport - not true. They have no shuttle though getting a cab to and from was not hard. The bed was hard and had just two small pillows, which was not comfortable for my biyfriend or myself. The air conditioner on lights were so bright they lit up our whole room. I never wished for an eye mask while sleeping more than staying here. The sink drained really slowly and was a pain when we were both trying to use the bathroom. There were men talking very loudly in the halls all night long and early in the morning. There was also loud banging and slamming of doors. I wanted something cheap and easy to get to the airport. It was that but not much else.

8/10 Good

kris, london

Liked: Cleanliness, staff & service, room comfort
nice, close to the airport
dissapointed with breakfast. they tried to charge 30% for turning up early despite emailing them requesting early check in which they confirmed ok. In the they did not charge. Overall very good. definately recond.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport, clean and safe.
I needed something near the airport that was comfortable and affordable. This was a great match and was clean and safe with easy access to airport.

6/10 Okay

John, Singapore

Liked: Cleanliness, staff & service, room comfort
Standard hotel
Clean rooms and linen. Only disappointing was the restaurant opening hours which serve hotel breadfast and bar operates from 2 to 6pm only.

6/10 Okay

Chun

Not bad at this rate but few points that the Hotel management MUST look in. 1) Do not serve overnight Balcon 2) Please clean up the bed bugs 3) Can they provide a safe? I will try again this Dec as it near to the airport ....Good luck

6/10 Okay

Eveline

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Dennis, charlottesville, Va

Liked: Cleanliness, room comfort
Econo Lodge Vietnamese style
My son & i stayed because 1. Inexpensive 2. Very close to airport Its clean and very basic. Our room did not have a window. Strange but makes for quiet sleeping. Spend more, get more, but this was fine for our needs as we were out on tours, etc

8/10 Good

Kim, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Clean hotel and staff were very helpful and assisted with bookings. Great food close by.

10/10 Excellent

David, Spring, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, blocks from airport.
Excellent hotel just a few blocks from airport. I had a late arriving flight from Hong Kong that was further delayed due to mechanical problems plus weather. I arrived at the hotel after 2am. Staff was asleep on the sofa but after waking them, was no problem getting checked in. Good restaurant next door serving Vietnamese food plus inexpensive beer. Hotel is a bit pricey by Vietnamese standards but worth the peace of mind when arriving very late.

6/10 Okay

L, Texas

Liked: Staff & service
Very close to the airport.
For some reason, there wasn't any hot water for me to take the shower.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Charlotte, Long Beach, CA USA

Disliked: Staff & service
A Clean Hotel Meeting Your Basic Rooming Needs
We were seeking a hotel where we could rest for a few hours until we could board our river cruise. We were an early morning arrival. The hotel met this need. We did not find the front desk very helpful in meeting our needs. We needed to ask them several times to please contact the cruise and find the exact location of the departing berth. We requested that they call a cab and to make sure that the driver spoke enough English to communicate and that he was familiar with the port. Neither of those occurred and we spent an extra 35 minutes trying to find the port location. Also, at the restaurant for the free breakfast, the food was good, but the waiter did not understand enough English to bring us butter. I had to find someone who did, We walked around the area awhile in this very commercial area. The traffic was intense as we tried to cross the street to a nearby park. There was not stop light or stop sign. There was really nothing to do in this neighborhood. The price was reasonable for the room and amenities. They had Christmas decorations in January that amused us. There were some lovely French Colonial that remained and were now used as businesses.

4/10 Poor

geoffrey, London

Disliked: Room comfort
Standard rooms have no windows or daylight
An airport hotel needs to tell customers that their 'standard rooms' have no windows, I'd have paid more or gone elsewhere. Last thing you want after getting off a late long-haul flight is the unreal limbo of a room isolated from all sunlight. Half plate of fried rice fried in a ladle of oil + half cup of cold coffee easily the worst breakfast in 20 days travelling. (Be wary, as even their 'de-luxe' rooms do not show or mention a window)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to airport
Asked for a taxi early in the morning and it was ready as promised.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed before an early flight
Friendly, clean and very convenient for an early flight with the airport. Tasty breakfast. Just what we needed!

8/10 Good

MyungHee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

UB, UK

Liked: Cleanliness, staff & service
Basic hotel near airport
Only stayed for a night between flights. Rooms are basic and the sound proofing non existing, but room was clean.

10/10 Excellent

Gary , Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to airport
We had an early check out and we missed breakfast so the night staff made us some sandwiches to take with us 👍 Free of charge.

8/10 Good

pommydunc, aus

Basic but clean and cheap airport hotel
Stayed here a night in transit. Cheap and cheerful enough aircon good but front rooms would be noisy. We had back room which was quiet. Breakfast basic.

4/10 Poor

Hector O, CoMo

Liked: Room comfort
Disliked: Property conditions & facilities
OK for the price
Lots of cheap hotels in the area. None look great. This one is OK. Staff was not very friendly on our arrival. We had booked via Hotels.com and they had computer trouble so they told us to wait. After 15 mins we left our bags and went to a restaurant for dinner. When we returned they let us in our room. Its clean and does what its supposed to, but I wouldnt stay here long.

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Raef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Very close to the airport. Nice and helpful staff

6/10 Okay

Thomas B Jr, Dinwiddie, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
Overnight stay in-between flights. Room was large clean and comfortable but no windows.The restaurant offered a light menu.Overall the hotel worked fine for me as it was close to SGN and a 5:30am flight. Would recommend.

8/10 Good

Family of four, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to airport
We needed a hotel for our last night in Vietnam close to the airport. It suited us well. As it is on the main street, there is noise that comes through the windows, but it is a busy city. As we needed to leave before breakfast was to be served , the hotel staff were going to accommodate an early breakfast to suit us as we had already paid for it in our stay which was nice of them but we had to make our flight. Overall, it was a suitable hotel for what we paid for.

8/10 Good

soo bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!

6/10 Okay

Hanh

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Leonie, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for overnight stay
Only wanted something overnight after long flight from Australia... flying out early next day. was perfect for that but would not stay there for general holiday in Saigon. too far from the city

10/10 Excellent

Uwe, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Was looking for a convenient airport hotel to lay-over between an early evening internatinal flight arrival, early morning domestic flight departure. The hotel fit the bill perfectly! It was a very good value, friendly and clean. Beds were comfortable, good (free) wifi, and good water pressure. There are many small eating establishments within a couple minutes walking distance. It is possible to walk (about 10 minutes) from the airport, which we did on arrival, but we took a taxi back to the airport in the early morning (5am) for about $2 (50,000 Dong). We would definately stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Had to stay at the hotel on a layover. Clean, quiet, close to airport.

4/10 Poor

Tristan, Singapore

Disliked: Staff & service, property conditions & facilities
Hotel to avoid
We went there 3 guys, 1 girl and booked 3 rooms. Hotel staff asked more money for female guest which didn't make sense as we had 3 rooms. After arguing for quite sometime he had nothing to say.

6/10 Okay

jeanette, australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Close to airport
Main reason for staying here was to be close to the airport which it was. Rooms were clean but 2 out of the 3 we booked had no windows which felt clostraphobic. Basic breakfast. Amenities were clean & staff were friendly

10/10 Excellent

matt, Nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to airport
Great hotel, close to airport, 5 min taxi ride. Clean an spacious rooms. Great friendly staff, has restaurant , offer good priced tours, no hassle. Would stay here again, 😀

8/10 Good

Leslie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short stay by the airport
Comfortable hotel, perfect for one night before catching a plane. Very close to the airport.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover between flights
Staff were friendly and helpful. Room was clean and comfortable. Air conditioner was great.

8/10 Good

Danica, Marobor Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near airport - good value for money
We need to stay over night to catch another flight. Location was exelent, we could have walked to the airport. We would prefer the window, however the room was very nice and spacy, breakfast o.k.

6/10 Okay

mylinh, Fort worth

Liked: Staff & service, room comfort
Close to airport
Best point : close to airport for overnight lay over

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Good place for an overnight near the airport
Very close to the airport only spent a couple of hours here as I arrived late and left early

8/10 Good

Manoj, Chiang Mai Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proximity to the airport
Very short distance from the airport made it convenient for my stay. Staff was pleasant.

10/10 Excellent

Emily, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
Nice, clean rooms and friendly staff. Hotel is close to the airport, so very convenient for flights coming in later.