Beach/ocean view
Check availability

Reviews of The Twin Fin Hotel

3.5 out of 5
The Twin Fin Hotel
2570 Kalakaua Ave, Honolulu, HI

Reviews

8.2

Very Good

Rating 10 - Excellent. 669 out of 1425 reviews" "
Rating 8 - Good. 405 out of 1425 reviews" "
Rating 6 - Okay. 209 out of 1425 reviews" "
Rating 4 - Poor. 87 out of 1425 reviews" "
Rating 2 - Terrible. 55 out of 1425 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great access to beach and water stations are very helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol Jamileth Velasquez de

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024

8/10 Good

Rafael, Sparta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The properly itself is older but well kept. The room was about average. Every room in the building we were in had a partial view of the ocean and Waikiki beach. They provide you with two aluminum cans of water that can be refilled in the lobby. The downsides: if you have a pool facing view, be prepared to experience a bit of noise during your stay. In our room, the A/C unit blows directly onto the bed. The draft was annoying at times.
Stayed 2 nights in Apr 2024
Response from D.K Ku on Apr 29, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Jocelyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the beach. Restaurant on the premises and also very close to the hotel. Felt very safe. Needed the room cards for the elevator to go up to our room and security was present on the premises
Stayed 4 nights in Apr 2024
Response from D.K Ku on Apr 29, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and very welcoming!!
Stayed 4 nights in Apr 2024
Response from The Twin Fin on Apr 27, 2024
Aloha! Thank you for sharing your feedback. We are pleased to hear that our staff was able to share the Aloha spirit with you. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Okay

Scott, Bellevue

Disliked: Cleanliness
I requested higher floor room months in advance and checkin had to wait 2 hours for my room and they gave me lowest floor room that stunk like fish in the room and hallway cause spoiled food was in garbage for 2 days I had to request to empty the trash buy my own air freshener to spray my room and hallway for days to get rid of that nasty fish smell
Stayed 8 nights in Apr 2024
Response from The Twin Fin on Apr 27, 2024
Aloha! Thank you for taking the time to share your feedback with us. We sincerely apologize to hear you had such a negative experience stayed with us. Our goal is always to provide excellent guest services, so we're disappointed that we didn't meet your expectations. We have addressed your issue with our management to correct the problem. Mahalo!

10/10 Excellent

Akbar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Twin Fin on Apr 27, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Michelle May Nwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Will stay again.
Stayed 5 nights in Apr 2024
Response from The Twin Fin on Apr 26, 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here as a family of 4. Cross the road and your on the beach. The wave break wall was reassuring that I didn't need to worry about my kids in the waves and undertow. Just a short walk to everything you could possibly need; shopping, restaurants, zoo, aquarium and Diamond Head. The pool was decent sized, LOTS of seating with umbrellas around the pool area. Loved all the live music at the onsite bar/restaurant. Only drawback was that house keeping didn't visit our room at all until my husband complained on day 3 or 4. The garbage was piling up and we needed fresh towels. Otherwise it was an amazing trip and I would recommend The Twin Fin to anyone visiting Honolulu! We would definitely stay here again!
Stayed 6 nights in Apr 2024
Response from The Twin Fin on Apr 26, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Kathy, Seattle

Stayed 8 nights in Mar 2024
Response from The Twin Fin on Apr 26, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

2/10 Terrible

Wilton

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged my credit card 2x over drafted me and I wasn’t able to speak to a manager face to face only through text messages the air conditioner didn’t work our room was so loud from the tiki bar overall horrible experience started with the double charge u able to use my credit card during my stay
Stayed 6 nights in Apr 2024
Response from D.K Ku on Apr 24, 2024
Mahalo and thank you for taking the time to give us some feedback about your most recent stay with us. We are sorry we didnt meet your expectations. We will be meeting with our team to address your concerns. Thank you once again for staying with us.

10/10 Excellent

Lorelei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING about our stay was EXCELLENT!
Stayed 7 nights in Apr 2024
Response from D.K Ku on Apr 24, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Atika

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a great option for anyone looking for a practical and affordable hotel. I choose this hotel because I was able to get the best view at a reasonable price. We booked the junior suite which was great for two people, since my boyfriend is 6’4, we saw the other rooms and it was a bit small for us. The junior suite doesn’t come with an ocean front view but it’s just on the side so it’s pretty close. 2 balconies which allows for great light. The property is at the end of Waikiki beach in more of a calm space, definitely an easy walk to everything, the restaurant was great also. Didn’t get a chance to use the pool, but overall an enjoyable experience.
Stayed 5 nights in Apr 2024
Response from D.K Ku on Apr 23, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Meaghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agent who checked us in was so helpful. The room and pool area are beautiful. The hallways outside the room are disgusting though, like piles of ?bird poop? ?dead bugs? All gross. Made me really nervous about the room.
Stayed 1 night in Apr 2024
Response from D.K Ku on Apr 23, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 Okay

LEONARD

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom door is hard to close and smells sewer. No self parking and valet parking is expensive $52 a day.
Stayed 3 nights in Apr 2024
Response from D.K Ku on Apr 23, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had amazing trip the HI is a beautiful and I enjoyed going to sleep with the view of the ocean every night and seeing the ocean view every morning
Stayed 8 nights in Apr 2024
Response from D.K Ku on Apr 23, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and love the price point and convenience to everything. If you don’t mind a little rustic Hawaii this is the place to stay.
Stayed 8 nights in Apr 2024
Response from The Twin Fin on Apr 20, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Okay

Svetlana

Disliked: Property conditions & facilities
Stayed 8 nights in Apr 2024
Response from D.K Ku on Apr 23, 2024
Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 Okay

Alexandr

Traveled with family
Liked: Cleanliness, staff & service, amenities
View nice
Stayed 7 nights in Apr 2024
Response from The Twin Fin on Apr 19, 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Anas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel specifically the beach front rooms. Beautiful views right from your bed.!!
Stayed 7 nights in Apr 2024
Response from The Twin Fin on Apr 19, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from The Twin Fin on Apr 19, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

gwen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property and stay here about 4 times a year. We have noticed that the pool steps need some maintance because some of the tiles have come off and tile around the inside of the pool needs cleaning. Other than this everything is excellent. Rooms are very nice, clean, and rooms cleaned every day or every other day.The staff is always happy to help you .
Stayed 10 nights in Mar 2024
Response from D.K Ku on Apr 18, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is extremely outdated. They need to refurbish starting with the bathrooms and entry doors should be replaced with soft self closing doors
Stayed 8 nights in Apr 2024
Response from The Twin Fin on Apr 17, 2024
Aloha Debbie! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Good

Channel Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
its right on the main strip across from beach
Stayed 5 nights in Jan 2024
Response from D.K Ku on Apr 18, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Maria Irene

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything i need
Stayed 4 nights in Apr 2024
Response from D.K Ku on Apr 28, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C was blowing in our faces the entire night while we slept. If we adjusted the temp. in the room, then it would get too warm in the room. The A/C vent needs to have an adjustable lever on it to adjust where the air blows in the room. The last night we slept with our heads at the foot of the bed. Everything else about our stay was wonderful.
Stayed 6 nights in Mar 2024
Response from The Twin Fin on Apr 16, 2024
Aloha Jeffrey! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Good

Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been more comfortable if the air conditioner is cooler. There were times the temperature at night is not tolerable.
Stayed 4 nights in Apr 2024
Response from The Twin Fin on Apr 16, 2024
Aloha Madeline! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Twin Fin on Apr 17, 2024
Aloha Ryan! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Estrella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very amazing experience, the view we had of the beach was very beautiful. The staff were very friendly, rooms always got cleaned every day. Walkable to many dining places and right across from the beach . Hotel offers free use of beach chairs, umbrella , pool floaties for Beach use which was nice. Definitely would stay again !
Stayed 4 nights in Apr 2024
Response from The Twin Fin on Apr 16, 2024
Aloha Estrella! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find in the heart on waikiki. Will be back!
Stayed 1 night in Apr 2024
Response from D.K Ku on Apr 15, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing The Twin Fin!

10/10 Excellent

Rosaisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from The Twin Fin on Apr 16, 2024
Aloha Rosaisela! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Marianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Really enjoyed my 5 night stay. The location was more than perfect; the ocean view room is what made the stay magical. We enjoyed the perks of the free beach rentals, reusable water bottles, and hotel breakfast. The pool area has such cute amazing with ocean views. The rooftop bar really set the night ambiance The only thing that was a tad daunting was the price for parking, seemed too over priced but overall the stay was amazing and I’d definitely recommend. Twin Fin you will see us again. Thank you
Stayed 5 nights in Apr 2024
Response from D.K Ku on Apr 15, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing The Twin Fin!

6/10 Okay

Adrian

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We had issues with our room and it put a damper on the stay. Hotel is on the older side of things but for the price it’s probably worth it. Not for us though.
Stayed 2 nights in Apr 2024
Response from D.K Ku on Apr 14, 2024
Thank you for completing our survey. We were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.

6/10 Okay

Rudy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hotel in the world closes the pool at 8pm, only here it is better to close it., It's too early to close a pool, they have to leave it until later, my kids suffered a lot because of this and honestly believe me, they weren't the only one, many neighbors too!!
Stayed 5 nights in Apr 2024
Response from D.K Ku on Apr 14, 2024
Thank you for completing our survey. We were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.

8/10 Good

jason david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from D.K Ku on Apr 15, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing The Twin Fin!

10/10 Excellent

Tiberio

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location
Stayed 5 nights in Apr 2024
Response from D.K Ku on Apr 14, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing The Twin Fin!

8/10 Good

William D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Apr 2024
Response from The Twin Fin on Apr 14, 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Good

Randell

Stayed 1 night in Apr 2024
Response from D.K Ku on Apr 14, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing The Twin Fin!

8/10 Good

Dewiley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little outdated, but location was nice, clean, convenient, and walkable. The beach is across the street. There are lots of restaurants and shopping around the area. You probably won’t need a car if plan on staying local. Ubers prices were not bad.
Stayed 3 nights in Apr 2024
Response from The Twin Fin on Apr 12, 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

8/10 Good

monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from The Twin Fin on Apr 12, 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Brianna, San Bernardino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property, especially our oceanfront room on the 14th floor! The location was perfect, right across the street from the beach and close to food and shopping. Only rating four stars because we opted to have housekeeping come every other day, however, they only came once (on the 4th day) and I had to call to ensure it got done because our trash was full and we needed more towels. We made sure to take the “do not disturb” sign off the door before we left the room in the morning. We also had a leaking toilet from the bottom but they promptly fixed it. Would typically rate this as 3 stars, but we loved the room so much, it deserves 4 stars overall.
Stayed 6 nights in Apr 2024
Response from The Twin Fin on Apr 11, 2024
Aloha! We sincerely apologize for the inconveniences you have experienced during your stay with us. We have addressed your concerns with our Management team. Mahalo!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 5 nights in Apr 2024
Response from D.K Ku on Apr 12, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Peter, Mount Sinai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 5 nights in Apr 2024
Response from The Twin Fin on Apr 9, 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Good

Jose

Stayed 7 nights in Mar 2024
Response from D.K Ku on Apr 28, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Brent

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Twin Fin on Apr 9, 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Good

Stanford

Stayed 3 nights in Apr 2024
Response from D.K Ku on Apr 28, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 Okay

Ryhwei

Liked: Staff & service
Stayed 5 nights in Apr 2024
Response from The Twin Fin on Apr 9, 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from D.K Ku on Apr 8, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from D.K Ku on Apr 8, 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need a little bit of remodeling (upgrade) painting over old stuff doesn't work. Valet parking is very convenient but a bit pricey. Besides those two items I enjoyed my time there.
Stayed 8 nights in Mar 2024
Response from The Twin Fin on Apr 6, 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.