Iron/ironing board, free WiFi, bed sheets, alarm clocks
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Reviews of Americas Best Value Inn & Suites Hope

2 out of 5
Americas Best Value Inn & Suites Hope
2205 N. Hazel Street, Hope, AR

Reviews

6.8
Rating 10 - Excellent. 43 out of 225 reviews" "
Rating 8 - Good. 83 out of 225 reviews" "
Rating 6 - Okay. 46 out of 225 reviews" "
Rating 4 - Poor. 19 out of 225 reviews" "
Rating 2 - Terrible. 34 out of 225 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bruce

Traveled with family and small children
No hot water available because of a recent storm which could be understood if there had been communication before the check in date. With a non refundable booking and no proactive communication a discount could have at least been offered since not all amenities were available
Stayed 1 night in May 2024

2/10 Terrible

Ricky

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel had roaches an cigarette burns in blankets, sink was clogged, construction an had entrance blocked off with caution tape during business ours wouldnt recommend this motel
Stayed 2 nights in May 2024
Response from Jay on May 14, 2024
Sorry for the inconvenience caused .we will work hard to fix the issue you has faced. we appreciate your feedback.

2/10 Terrible

Tracy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is under construction or at least there were cones and construction equipment everywhere. It looked like a pay by the hour hotel. I left and stayed somewhere else.
Stayed 1 night in Apr 2024
Response from sam on May 1, 2024
we are sorry you were unhappy we all work hard to fix the issue you experienced ,thank you for your feedback

10/10 Excellent

Debrad

Stayed 2 nights in Apr 2024
Response from Jay on May 14, 2024
Thank you so much for staying with us we appreciate your feedback.

8/10 Good

Dustin, Hope

Traveled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from jay on Feb 9, 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Kasheya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from jay on Feb 9, 2024
Thank you so much for staying with us. We appreciate your feedback.

8/10 Good

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jay on Feb 9, 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 Excellent

Kasheya

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Jay on Feb 9, 2024
Thank you so much for staying with us. We appreciate your feedback.

4/10 Poor

Kevonte

Stayed 1 night in Dec 2023
Response from Jay on Feb 9, 2024
We are sorry you were unhappy we all work hard to fix the issue you experienced . Thank you for your feedback.

2/10 Terrible

Dynasti

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from jay on Nov 28, 2023
thank you so much staing with us

2/10 Terrible

Tamara

Stayed 1 night in Nov 2023
Response from Jay on Nov 19, 2023
We are sorry you were unhappy we all work hard to fix the issue you experienced. Thank you for your feedback.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice owners
Stayed 1 night in Nov 2023
Response from Jay on Nov 15, 2023
Thank you so much for staying with us .We appreciate your feedback.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jay on Nov 10, 2023
Thankyou for staying with us. we appreciate your feedback.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but nice, clean, and comfy
Looks like they had just renovated some of the rooms at minimum. The room was nice & clean, but you could see where doors and mirrors had not been removed during the paining process. But it was a nice room and the bed was comfortable. The room needed a chair (told the receptionist as I checked out, and they said that was in progress for the rooms). It was an easy off/on to the highway, so worked great for me as a quick night on my drive home from a vacation with some family.
Stayed 1 night in Oct 2023
Response from Jay on Nov 10, 2023
Thankyou for staying with us. we appreciate your feedback.

10/10 Excellent

El lo hondros

Stayed 1 night in Sep 2023
Response from jay on Nov 10, 2023
Thankyou for staying with us.

4/10 Poor

Taylor

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty property
Stayed 1 night in Sep 2023
Response from Jay on Oct 1, 2023
We are Sorry you were unhappy we all work hard to fix the issue you experienced .Thankyou for your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are doing allot of upgrades to the place. The room I stayed in for 3 nights was great and priced very reasonably. Will definitely stay there again.
Stayed 3 nights in Sep 2023
Response from Jay on Sep 26, 2023
Thank you so much for stay with us. We hope to see you again.

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Was an ok room for price. Room was clean, though bathtub had a clog. They were accommodating to pets.
Stayed 2 nights in Sep 2023
Response from Jay on Sep 18, 2023
Thank you so much for staying with us we appreciate your feedback

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
All clean and safe
Stayed 4 nights in Aug 2023
Response from Jay on Sep 18, 2023
Thankyou so much for staying with us.

6/10 Okay

Candie

Stayed 1 night in Aug 2023
Response from sam on Aug 21, 2023
thank you so much stay with us

2/10 Terrible

Melissa

Traveled with family and small children, Traveled with family
Disliked: Amenities
We were expecting a pool, but when we got there we were disappointed to see that it was closed. Manager was rude and we were four people, staying two nights and they gave us two towels for all four of us.
Stayed 2 nights in Jul 2023
Response from sam on Aug 1, 2023
we are sorry you were unhappy we all work hard to fix the issue you experienced. thank you for your feedback.

10/10 Excellent

Jorge

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast service
Stayed 1 night in Jul 2023
Response from sam on Jul 13, 2023
thank you so much stay with us

10/10 Excellent

Maria

Stayed 1 night in Jun 2023
Response from sam on Jul 13, 2023
thank you so much stay with us

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from sam on Jun 30, 2023
thank you so much

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Convenient location
This hotel wasn’t my first choice but it was the only place with a room. The staff that checked me in were really friendly and fast. The room was extremely outdated but clean. Can’t beat the price and it looks like they are doing some updates.
Stayed 1 night in Jun 2023
Response from sam on Jun 18, 2023
thank you so much stay with us

10/10 Excellent

Monica, Howell

Liked: Cleanliness, staff & service, property conditions & facilities
Ok this establishment may not be on the beaten path however that said it was late when I made the accomodation. I was alone with a pet and asked the front desk if they could keep me close to themm The office staff did without hesitation. My room was immaculate. Minus another guest constantly reving their truck in and out of the parking lot it was a stress free. Stop one exit before for food shopping and extras price point was perfect.
Stayed 1 night in Jun 2023
Response from sam on Jun 30, 2023
thank you so much stay with us

8/10 Good

Joyce

Traveled with family and small children
Ok
Stayed 1 night in May 2023
Response from sam on May 27, 2023
thank you so much stay with us

6/10 Okay

Kristina, Cedar Rapids

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was out-of-date but was still clean and comfortable. The shower however was bad. The tub was extremely slippery when wet and I almost fell. The tub had no handles or guards to prevent falling... So be careful
Stayed 1 night in Apr 2023
Response from sam on Apr 22, 2023
thank you so much stay with us

8/10 Good

Jerry

Stayed 1 night in Apr 2023
Response from sam on May 12, 2023
thank you stay with us

8/10 Good

Ginger

Stayed 1 night in Mar 2023
Response from sam on Mar 30, 2023
thank you so much stay with us

10/10 Excellent

Robert, Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room needs improvement, but the host was very polite.
Stayed 1 night in Mar 2023
Response from sam on Mar 21, 2023
thank you so much stay with us

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use a little rlc with the bathroom, but overall I would stay again. This is my second stay there.
Stayed 2 nights in Jun 2022
Response from sam on Jun 16, 2022
Thank you so much for the feedback, we are looking forward to seeing you again. -America Best Value Management

8/10 Good

Victor M

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very fast check in, Only bad thing i found , they knock on my door by 09:00 to clean the room, I sleep until late
Stayed 2 nights in Apr 2022
Response from Sam on May 1, 2022
thank you so much stay with us

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Laura

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Awful Awful!!!!
This was the worst place we have ever stayed! The first room they put us in the sink was filthy! The second room, the microwave was missing they had to go hunt one down, the coffee pot would not work , bugs in the bath tub. The door had at lease a half inch space at the top snd at the bottom, paper thin walls, could hear the conversation from the room next to us as well as the tv at 3:30 in the morning. Ice machine broke also. This place is awful, they made the bed but did not take the dirty towels and washcloths. Will never stay here again. I don’t care about all the fancy stuff but I do want clean useable space.
Stayed 2 nights in Mar 2022
Response from sam on Mar 21, 2022
thank you so much stay with us sorry you were unhappy

8/10 Good

Tangie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from sam on Feb 9, 2022
thankyou for your feedback

8/10 Good

Kirk

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2022
Response from briitney on Feb 2, 2022
thank you for your feedback

2/10 Terrible

Michael

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Disgusting. Our room was hot and there were bugs in the sheets and on the window. Dimly lit and sketchy people hanging out in the parking lot. Additionally they could not find our reservation at first when we got there so I had to pay for another room because the wait to get someone on the line at expedia. We ended up driving another hour to stay somewhere else. I would rather sleep in my car than stay at this place. Absolutely disgusting.
Stayed 1 night in Jul 2021
Response from sam on Jan 5, 2022
we are so sorry you were unhappy

6/10 Okay

Calandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The bed I. Our room was very hard not firm and made my back ache bad.
Stayed 1 night in Nov 2021
Response from sam on Nov 23, 2021
thank you for your feedback

6/10 Okay

Donna

Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2021
Response from briitney on Nov 11, 2021
thank you so much

6/10 Okay

Norma

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021
Response from sam on Oct 28, 2021
thank you so much stay with us

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2021

8/10 Good

Richard

Stayed 1 night in Oct 2021

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patty
It was horrible. The hotel is too old. Bathroom was soo rusty. Carpet so old that you can see the bottom floor. We did not stayed at this hotel. The manager was so rude. And there is no breakfast . Still waiting for my refund.
Stayed 2 nights in Sep 2021
Response from sam on Sep 27, 2021
thank you for your feedback

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from sam on Sep 21, 2021
thank you for your feedback

4/10 Poor

Dennis S

Liked: Staff & service
Disliked: Cleanliness, amenities
Room 102. Non-smoking room. However, the sheets and bedspread had burn holes in them. Few times I had to pull foot long black hairs off of me. Found them in the tub, towels, bed. Outlets are scarce. There were none on either side of the bed. While looking for them, I found a plastic fork between the bed and side table with some dried crud on it and more black hairs wrapped around in it. Got in at 2 AM and asked for a 12 PM check out instead of 11 AM because I was beat tired. They said no problem but were banging on my door at 9:45. That’s an hour and 15 minutes before check out and 2hr 15 mins before I was to check out. Couldn’t fall back to sleep because I was anticipating them coming back to the door again. Would definitely never stay there again.
Stayed 1 night in Aug 2021
Response from sam on Sep 3, 2021
we are so sorry you were unhappy thank you for your feedback

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Hairs in the bathtub, terribly uncomfortable beds, no towels in the room, then they overcharged me.
Stayed 1 night in Aug 2021
Response from sam on Aug 17, 2021
thank you for your feedback

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price nice place
Stayed 1 night in Aug 2021
Response from sam on Aug 17, 2021
thank you so much stay with us

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Take Your Money & Not Honor Your Reservation
Completely Dishonest Hotel. This hotel refused my reservation due to overbooking. They would not allow me to stay. They have also refused to refund my payment with Hotels.com and have kept my money. They did not honor the reservation and refused to refund my money. They are dishonest. Do not stay here.
Stayed 1 night in Jul 2021
Response from Guest Relations on Aug 23, 2021
Dear Patrick, The concerns you raise are serious and very important to us, so please forgive us if this is the impression we may have left you with. Please know that reservations made through third parties sometimes have difficulty linking with our system and, remember, are not guaranteed without a valid credit card on file. We have shared your thoughts with our team so we can look into them further and wish you all the best ahead.