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Reviews of Motel 6 Hope, AR

2 out of 5
Motel 6 Hope, AR
1600 N Hervey Road, I-30 Exit 30, Hope, AR

Reviews

6.6
Rating 10 - Excellent. 55 out of 241 reviews" "
Rating 8 - Good. 61 out of 241 reviews" "
Rating 6 - Okay. 51 out of 241 reviews" "
Rating 4 - Poor. 29 out of 241 reviews" "
Rating 2 - Terrible. 45 out of 241 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Dimitar

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I've ever been in. And they charged us 5! times their regular price as it was around the total solar eclipse.
Stayed 1 night in Apr 2024

4/10 Poor

Joan

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was barely furnished with piece meal furniture. No chair an upright stereo cabinet held the microwave & coffee pot. The toilet paper holder was broken. There were homeless people sitting on the curbside & a broken down car with the hood raised & tools scattered on the ground. The stairway upstairs was impossible for my husband with bad. Hip & knees to travel up & down several times a day. We did not stay thereafter this
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Joan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Holly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very modern. Clean and no bugs
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Hope,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and although it was labeled as non-smoking it smelled mildly of cigarettes. The paint on the walls was warping, mirror in bathroom had a large crack. The window screens were crooked and whoever painted the room left plenty of paint on the window. The good news was that the room was quite clean as were the bed linens. No signs of insects or bed bugs the beds were reasonably comfortable. It was an inexpensive place to sleep before moving on. Hope, on the other hand is a dying town with plenty of trash and unhappy people. A local Pentecostal preacher stood on the street corner with several followers and proclaimed loudly through a bullhorn about the certainty of hell and eternal torture awaiting anyone who did not join his church. It did make air some interesting entertainment.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 20, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Bradley

Liked: Cleanliness, staff & service
The place has an musty odor, my tv wouldn't work either. They did get the tv on, but only had one channel in Spanish. I mentioned this the next morning, and was told should have asked for a different room.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Joseph

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Joseph

Business traveler
Liked: Staff & service
Room was ok. Floor had something sticky on it in a few places. The flooring was coming up everywhere. It was fine for a place to sleep.
Stayed 1 night in Dec 2023

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Property extremely dirty
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Dec 12, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

6/10 Okay

Lindsay

Stayed 1 night in Dec 2023

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
Recently remodeled room looks good, but there was only one single small chair.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Brandy

Stayed 2 nights in Sep 2023

10/10 Excellent

frank

Liked: Cleanliness, staff & service
close to destinatiion
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Frank,Thank you for the perfect rating!!Lilith#Team6

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was clean. Under remodeling but rooms still okay. Rooms do need work but clean
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness, staff & service
The beds were kind of stiff. The doors to the rooms had a wide gap at the bottom that allowed people to see into the room if they lay on the floor. The gap was about 2 inches wide.
Stayed 1 night in Sep 2023

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Dustin, Hope

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the attitude and mouths of the owners thank you have a nice day
Stayed 1 night in Aug 2023

10/10 Excellent

Morgan

Cheap, easy, and clean room for what we needed! perfect!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Morgan,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Salan, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Salan,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

Lauren

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Super sketchy with no one in the parking lot. Building looked run down
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 2, 2023
Hi Lauren,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Earli

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Donald or Marsha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not up to Motel 6 standards.
Motel 6 is a low cost place to stay so I didn't expect more than a decent need and a warm shower. Sadly, the room had heavy, musty odor. There was black mold around the tub and the toilet was not secured to the floor very well. Hopefully after the remodel is done, these issues will be a thing of the past.
Stayed 1 night in Jun 2023

10/10 Excellent

TM1223

Stayed 1 night in May 2023

10/10 Excellent

TM1223

Nice and clean friendly
Stayed 1 night in May 2023
Response from Nancy Y. on May 23, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Jess

Disliked: Cleanliness, property conditions & facilities, room comfort
Room
The room was less than favorable, the tub would not drain, therefore I didn't get to shower after My wife showered.and I asked for a partial refund, but to no avail.
Stayed 1 night in Apr 2023

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like sewage and woke to find roaches
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 18, 2023
Hi James,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 Poor

Bobbie

Disliked: Cleanliness, property conditions & facilities
It was a budget room that came with roaches and a security bolt that has not worked for some time. I’m addition to the check -in/office door, there’s 3 additional entryways that are not kept locked which allow anyone to enter at any time.
Stayed 5 nights in Feb 2023

2/10 Terrible

Jonathan

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Brand Experience Team on Jan 26, 2023
Hi Jonathan,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

Sharon

Liked: Cleanliness
OLDER HOTEL. OWNERS WORKING ON RENOVATIONS. GOOD VALUE FOR WHAT YOU GET
Response from Brand Experience Team on Nov 11, 2022
Hi Sharon, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Henry

Cockroaches. Tub v e r y s l o w draining. Was there 2 different times and no-one in staff smiled even one time including when checking in. Cleaning staff just opened door without knocking at 8am the first morning. Towels very small, burn hole in bed blanket. Both drawers missing from side stand. Room was clean and partially renovated, location is good.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on Nov 11, 2022
Hi Henry, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

2/10 Terrible

michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like chlorine and cigarettes.
Stayed 1 night in Sep 2022
Response from Nancy Y. on Oct 7, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy Hotel
I ended up not staying and getting a refund due to there was a bug crawling on sheets when I pulled back blankets. Entry wall in the room was splattered with what looked like vomit or something… visibly dirty!! Asked for non smoking room but hall smelled of smoke and room smelled musty.
Stayed 1 night in Sep 2022
Response from Nancy Y. on Oct 7, 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Stanley, Delight

Liked: Staff & service
Good place for an overnight stop while traveling. Price is good.
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 1, 2022
Hi Stanley,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

john

Stayed 3 nights in Aug 2022
Response from Brittany on Aug 15, 2022
Can you Elaborate on stay?

6/10 Okay

Mordechai

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 1, 2022
Hi Mordechai,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the bathroom, very roomy for my wheelchair
Stayed 2 nights in Aug 2022
Response from Brand Experience Team on Sep 1, 2022
Hi Naomi, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Pam

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor maintenance
Our room was clean but there was a wall outlet that did not work. So all the lights on that wall and the television were not working. There was only 2 outlets for 2 people for charging all devices, fan and heating pad. Terrible night with very little rest
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 1, 2022
Hi Pam,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Kathy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big. The shower was step in and big. The bed was really comfortable. For the short time we were there it was a very nice stay. I would recommend them. They also don't charge pet fees which is a plus. They may be my go to motel since we have 2 sm/med pets.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jul 18, 2022
Hi Kathy, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 Terrible

Roger

Disliked: Cleanliness, property conditions & facilities
No cream for coffee. Terrible bathroom Smells like smoking
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jul 18, 2022
Hi Roger, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

6/10 Okay

Ann-Marie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Exterior door to hallway did not lock. Anyone could just walk on in. Doors were not at desk area so no one would see who walked into the hotel.
Stayed 1 night in May 2022
Response from Brand Experience Team on Jul 18, 2022
Hi Ann-Marie, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Kentuan

Stayed 1 night in May 2022
Response from Nancy Y. on Jun 8, 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from Brand Experience Team on May 12, 2022
Hi Paul, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

10/10 Excellent

Ernesto

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 12, 2022
Hi Ernesto, Thank you for the perfect rating! Lilith #Team6

6/10 Okay

Tammy, Oologah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Victor M

Business traveler
Disliked: Staff & service
An ok hotel (for the money) Only bad thing for me was that service knocked hard at 08;00 am to clean the room, I think the check out is by 11:00 am so they can clean between 11 to 2 pm No need to wake out costumers Very rude
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 12, 2022
Hi Victor, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

10/10 Excellent

NAADER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was incredibly clean and neat.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 12, 2022
Hi Naader, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Okay

tonya

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
we got there for ou 2 day stay, got our key from office it was very nice so was thelady at desk. went back to room openeddoor got hit with smell of ashtay ( we did want asmoking room but this was crazy ) we went to open window to air out window was screwed shut. oon way to open window we seen we got a room with 2 beds When we reserved a kig bed size room. as we are looking over room we descovered a broken lamp shade by the tv, There was constution going on which was never mentioned as i was booking the room. They ice but there buckets dont hold the cold or have a lid so ur runnung a lot to get refills due to melting. They also have free morning coffee which was very good. On the second day we noticed the urine smell from the pets the guest bring. We had a quiet time there except the constructon but woukd not go back or recomend it as a place fermy family or friends.
Stayed 2 nights in Apr 2022
Response from bb on Apr 23, 2022
Upon Further Review , we see that when booking online Smoking room was put as your preferance . We are so very sorry you had a uncomfortable and unsatisfactory stay. We are however completely remodeling our room and hallways to better serve our guests. I hope you give us another chance in the future . If you are ever put in a smoking room again by 3rd party booking just come to front desk and we will be happy to move you to a non smoking room.

8/10 Good

Jullie

Liked: Cleanliness, staff & service, room comfort
Staff was very nice, hotel was good. Flooring in room not so great an bathroom door wouldn’t close. But they are renovating so maybe in process of redoing all
Stayed 2 nights in Apr 2022
Response from bb on Apr 6, 2022
Thank You Hope to see you again

10/10 Excellent

Helen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The sheets were rough/prickly to the skin but but clean. There were holes and stains on the bed cover. It’s nice the room did not have carpet. Overall the place was a nice adequate quick stay for the money
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 12, 2022
Hi Helen, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6