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Reviews of Boomtown Casino & Hotel

3.5 out of 5
Boomtown Casino & Hotel
300 Riverside Drive, Bossier City, LA

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 153 out of 1001 reviews" "
Rating 4 - Poor. 91 out of 1001 reviews" "
Rating 2 - Terrible. 115 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The luxury room with jacuzzi was amazing. Def will be back
Stayed 1 night in May 2024

2/10 Terrible

Bobo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed linen was dirty and we had to change the bedding. The night staff was rude to us when we told them our bed sheets were dirty. We were told that we couldnt change rooms we had to stay in the room that was given to us and they could give us clean sheets but we had to change our own bed. We tried to get a refund from yall but can't get anyone to answer. I will never book through expedia again nor will we go back to boomtown
Stayed 1 night in May 2024

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an enjoyable visit and hope to return soon.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It waa very nice with renovations
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Needs better dining
Stayed 1 night in May 2024

6/10 Okay

Lucille

Traveled with partner
Shower tiles had mildew and shower pan creeped when stepping on it
Stayed 1 night in May 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Mark

No thanks
Stayed 1 night in May 2024

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Cecilia

Traveled with partner
Disliked: Property conditions & facilities
Needs to be updated
Stayed 1 night in Apr 2024

6/10 Okay

Diane

Traveled with partner
Liked: Staff & service, amenities
It needs a lot of fixing up. We got we got the Jacuzzi room and it was OK but the AC barely blew. And the room was very outdated. The fan hardly worked, but the staff was nice. The room smelled like smoke, which maybe is normal for a casino but I hated it.
Stayed 1 night in Apr 2024

10/10 Excellent

Kassie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms were clean. Not updated but very clean and I was happy with that.
Stayed 1 night in Apr 2024

10/10 Excellent

Gwendolyn

Traveled with family
The check in was simple and fast, the staff was nice and the room was clean, but needs to be upgraded since it’s an old building.
Stayed 3 nights in Apr 2024

10/10 Excellent

Meara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service
Bed was comfortable. Great hot water. View of the river and parking lot. No microwave in the room and I was surprised. Air conditioning was amazing. Food selection on Monday night was not the greatest at the hotel.
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Tina, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time.
Stayed 6 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. And loved the jucuzzi suite. Staff was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Tanesha

Traveled with partner
Staff rude
Stayed 1 night in Apr 2024

10/10 Excellent

Jakendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice!
Stayed 1 night in Apr 2024

8/10 Good

tammy

Traveled with partner
Liked: Cleanliness, staff & service
Was very clean in lobby & room. The casino was dated and little messy around machines and only had a few new machines but I did enjoy playing the old ones hadn’t got to play in years. Won alittle too. Would definitely visit again. Only thing we got in kinda later after 5 pm and there was nowhere to eat it was a Monday. So had to get snacks out of little room in lobby but not a deal breaker. Would go again and released my 100 incidental charge immediately after we checked out, pleased with that. Older but still ok
Stayed 1 night in Apr 2024

2/10 Terrible

Rodraius

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Kanisha

Disliked: Cleanliness, property conditions & facilities
This is like my 4th time staying at Boomtown. I have had nothing but a great experience. This time wasn't so great. I had small roaches around the jet tub and bigger ones by the sink. I had to keep all my bags closed so nothing gets in it. I wasn't too pleased with this stay. I do not like nor care for roaches.
Stayed 1 night in Mar 2024

8/10 Good

Rhett

Stayed 1 night in Mar 2024

6/10 Okay

Dustin

Traveled with partner
Liked: Staff & service
Never seen a casino close at 3am .room old but good,workers nice
Stayed 3 nights in Mar 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024

4/10 Poor

jada

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We stayed in a Deluxe King Suite. We used the jacuzzi tub our last night there. When we got up the next morning we saw the bottom of the tub was covered with black particles, apparently from the jacuzzi pipes.
Stayed 2 nights in Mar 2024

2/10 Terrible

Levi

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not cleaned, or even attempted at. The sheets had holes in them, the "cloth headboard" had STAINS all over it. Carpet had stains, and you could see visible dust on fixtures! The hallways smelled like mildew & there was hair all over the bathroom. The morning waitstaff was unpleasant . All around terrible for $250 we should have had a fairly nice room unfortunately we could've had better accommodations at a $50 inn !
Stayed 1 night in Mar 2024

10/10 Excellent

Undriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Josue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean
Stayed 1 night in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean it was outside
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location, close to our concert venue.
Stayed 1 night in Mar 2024

6/10 Okay

Jarod

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors where sticky and got sick from the ventilation
Stayed 4 nights in Feb 2024

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service
Staff very friendly just love miss dedria
Stayed 2 nights in Feb 2024

8/10 Good

Jeneyah

Stayed 1 night in Feb 2024

10/10 Excellent

frank

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite and friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Triestica A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 1 night in Feb 2024

10/10 Excellent

tasia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was amazing except the hot tub didn’t work.
Stayed 2 nights in Feb 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From checking in to checking out, yhe service was great and friendly. Very clean and quite. Will stay again if ever that way.
Stayed 1 night in Feb 2024

2/10 Terrible

April

Traveled with partner
Disliked: Property conditions & facilities
The Cantina that serve food closes up at 9;30 I made it there at 9:00 04/13/2024 and the young man was more focused on doing paperwork than taking my Order which was the only place at the casino open,,,the hotel room air didn’t work and was nasty and smelly
Stayed 2 nights in Feb 2024

10/10 Excellent

Tyreanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
Property appeared to be clean but had a pest problem and smoke smell was throughout rooms in non smoking rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time my husband and I have stayed here. We love it
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jetted tub was nice!
First time staying here loved he jetted tub in the room was the best part
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry

Liked: Cleanliness, amenities
First time I stayed at this property and will stay again. Nice
Stayed 1 night in Feb 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024