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Reviews of Courtyard San Francisco Larkspur Landing/Marin County

3 out of 5
Courtyard San Francisco Larkspur Landing/Marin County
2500 Larkspur Landing Cir, Larkspur, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 371 out of 681 reviews" "
Rating 8 - Good. 229 out of 681 reviews" "
Rating 6 - Okay. 52 out of 681 reviews" "
Rating 4 - Poor. 21 out of 681 reviews" "
Rating 2 - Terrible. 8 out of 681 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shihhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new compared to other hotels nearby this side of bay area. Friendly staff and room is clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Troy, Lutz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was nice. The hotel is in a great location. There was a Farmer’s Market in the shopping center which is a short walk from the hotel. The shopping center has nice shops, unique restaurants and eateries. You can walk to catch the ferry to SF. Great stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

4/10 Poor

Cynthia

Needs better cleaning. No toiletries, such as lotion & shower cap. Very thin towels. Place seemed like bare bone accommodation - I will not be back
Stayed 1 night in Mar 2024

2/10 Terrible

Heather

Stayed 2 nights in Feb 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This comfortable Courtyard is a short walking distance to upscale shopping area, family friendly. Excellent restaurants, cafes, coffee shops, Shake Shack. Hotel bistro convenient but has limited options. Staff friendly and helpful.
Stayed 1 night in Feb 2024

6/10 Okay

Susan

No WiFi
Stayed 2 nights in Feb 2024

10/10 Excellent

Anthony

2/10 Terrible

Vivian

Stayed 2 nights in Dec 2023

10/10 Excellent

Majid Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mike K.
Good place to stay in Marin County. Lots of eating options within the walking distance. I have stayed at this hotel numerously, and it keeps getting better both in condition, and the staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Stay
Friendly stay. Overall property is well maintained. Great location with easy access to restaurants and shops. Perfectly situated between San Francisco and the wine country.
Stayed 1 night in Dec 2023

10/10 Excellent

Miriam

Traveled with partner
Liked: Amenities
Location, Location, Location
Stayed 3 nights in Dec 2023

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we are visiting our son and grandson in Greenbrae we stay here. Wonderful location!
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 3 nights in Nov 2023

10/10 Excellent

Elena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Nov 2023

10/10 Excellent

Per

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly welcome to the hotel and all staff have been great. I like that there’s food available and a nice bar.
Stayed 1 night in Oct 2023

4/10 Poor

Maria

Stayed 1 night in Sep 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff was friendly and helpful, the hotel was clean and inviting and the room was comfy.
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, friendly staff and atmosphere. Dog friendly is a plus. Loved our stay, from check in to check out. Stayed here before sonce 2018 amd still coming back when im in the area.
Stayed 2 nights in Sep 2023

6/10 Okay

Karen

Traveled with partner
Staff could not not comprehend request for coffee—no English.
Stayed 2 nights in Aug 2023
Response from Ian F. on Sep 4, 2023
Good afternoon,By any chance, did you speak to the housekeeping staff or the front desk staff to request coffee? For the future, please speak to the front desk staff and we would be more than happy to assist you.

10/10 Excellent

Thomas, Boulder

Stayed 1 night in Sep 2023

10/10 Excellent

Michael, Elk Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Xin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, close to ferry, shopping. The room is clean, comfortable. The staff is very friendly. Highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
nothing to dislike. very very nice, even compared to other Courtyard properties I've stayed in.
Stayed 8 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe beautiful surroundings
Stayed 3 nights in Aug 2023

10/10 Excellent

Erroll

Stayed 1 night in Aug 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria at the hotel has problems with disabled people, the staff is not ADA compliant and the hotel is not ADA compliant. I could not stay at this hotel after Maria accused me of asking for the whole hotels AC to be shut off more than 10 times. I never said anything like this, and would strongly warn anyone disabled about this hotel and the treatment of disabled people by Maria in particular. This was a very scary experience just on the phone. I would never stay at a hotel with someone like Maria working there. People like that ruin disabled people's lives with intentionally going out of their way to not accommodate. I asked for a room with a window that opened and for a fragrance free room with HVAC I could ensure was not on. Maria kept screaming "WHAT? WHAT?" and I had to yell "H. V. A. C. Heating and cooling air conditioner" in order to get her to stop loudly screaming "WHAT?" in a very annoyed tone. Then moving on to fragrance free. "WHO TOLD YOU THAT???" about being able to get a fragrance free room on the same day. If you suffer from these disabilities then you know how bad things would get from here if you chose to stay here. Everything with this person was a fight. It was so disturbing and unsettling. She "doesn't know and has to ask manager" about refunding me for a hotel room I never went to, because she kept accusing me of asking them to shut off their entire hotel's AC. Then she emailed me days later (today) to say it again, after I explicitly told her to stop
Stayed 1 night in Jul 2023

10/10 Excellent

rick

Stayed 2 nights in Jul 2023

10/10 Excellent

Elisea Yanel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine thanks
Stayed 2 nights in Jul 2023

8/10 Good

Rada

Stayed 2 nights in Jul 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service
Cheapskates
Had to pay $10 for parking after paying $350 a night at the hotel. That is ridiculous. The parking lot was empty with a lot of spaces.
Stayed 1 night in Jun 2023

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice and the room/facilities were very well maintained!
Stayed 2 nights in Jun 2023

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
My overall impression was quite good. Unfortunately, I wasn't feeling well, so I did not use any of the facilities during my stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2023

10/10 Excellent

Annabel

Stayed 3 nights in May 2023

10/10 Excellent

Pooya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to restaurants and bakeries
Great location close to restaurants and bakeries. Our room had soap and shampoo but was missing lotion. The elevator was too slow. The parking is not free but it's just $10. The staff were friendly. The room was clean. We couldn't sleep well because of the too soft pillows but most hotels have such pillows anyway.
Stayed 1 night in May 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hog Island Oysters just across the street , Sat morning farmers mkt
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with good access
Convenient to restaurants, shopping and the freeway. Short drive to San Francisco. Quiet, safe in a suburban setting. Well maintained. Would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet
Stayed 1 night in Apr 2023

10/10 Excellent

pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Nice hotel, clean, nice staff
Stayed 2 nights in Apr 2023

10/10 Excellent

pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Nice hotel, clean, professional team
Stayed 3 nights in Apr 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location. This was our third stay at this property when visiting family.
Stayed 5 nights in Apr 2023

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were few... soap bar was the smallest I have ever seen!!! Bed comfortable and dining staff friendly and helpful. Front desk helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Pamela, wellesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. We have stayed here a number of times when visiting family and we have always been very happy
Stayed 4 nights in Apr 2023