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Reviews of Holiday Inn Express Ft. Lauderdale Cruise-Airport, an IHG Hotel

2.5 out of 5
Holiday Inn Express Ft. Lauderdale Cruise-Airport, an IHG Hotel
1500 SE 17th Causeway, Fort Lauderdale, FL

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1010 reviews" "
Rating 8 - Good. 238 out of 1010 reviews" "
Rating 6 - Okay. 158 out of 1010 reviews" "
Rating 4 - Poor. 89 out of 1010 reviews" "
Rating 2 - Terrible. 116 out of 1010 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Excellent reception and explained everything Next time for a cruise will book again Robert
Stayed 1 night in May 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the cruise terminal
Stayed 3 nights in Apr 2024

6/10 Okay

Benjamin, Hutto

Traveled with family
Liked: Cleanliness, staff & service
Sketchy neighborhood and the facility needed a lot of maintenance
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area
Stayed 1 night in May 2024

2/10 Terrible

Irene Quinn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures in the listing are of a new hotel. The hotel is old rundown and disgusting. I trusted you guys and now I know I can’t.
Stayed 1 night in May 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
As always, great mattress and lots of hot water. Our room, 209, was next to the elevator. Sound proofing was lacking so starting in the early morning the sounds of the elevator travelling were noticeable. Will stay here again, but will specify a room not next to the elevator.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Property seems to be best for the business Customer
Stayed 1 night in May 2024

6/10 Okay

John

Traveled with partner
Decent place
Stayed 1 night in May 2024

10/10 Excellent

Jimmy E, Watertown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient to restaurants and felt relatively safe
Stayed 1 night in May 2024

8/10 Good

Marvin

Traveled with partner
Liked: Cleanliness
Hotel was convenient using shuttle to airport. The front lobby area was too busy with shuttles and customers trying to come and go with limited space out front.
Stayed 1 night in Apr 2024

2/10 Terrible

Kerry

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just very disorganized
Stayed 1 night in Apr 2024

10/10 Excellent

Charysse

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was really nice.
Stayed 3 nights in Apr 2024

10/10 Excellent

Antoinette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love the decor of the rooms, amenties and closeness to Convention Centre and frindly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at the front desk is charming, freindly and graceful. Very helpful.
Stayed 1 night in Apr 2024

8/10 Good

Odane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the structure and cleanliness of my room. Very modern bathroom as well.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good walking
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle from and to the airport. Conveniently place around so many shops, restaurants, and beach. Walkable to the convention center.
Stayed 1 night in Apr 2024

2/10 Terrible

Dianne

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poorly maintained poorly staffed
Stayed 1 night in Apr 2024

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that we were able to check in early! Loved the rooftop pool!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ann H.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as we prepare to go on our cruise
Stayed 1 night in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
H guy go go G.F. guy hgg
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, venice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-The Rooms are always comfortable and modern. We enjoy the staff which is always helpful. -The staff looked and there were no luggage carts available for either check-in or check-out. Handicapped and staff helped with luggage to room. -The Lockout room next to us had numerous young children that were screaming like this was their playground. The Lockout door was opened and slammed shut numerous times by the kids - glad we had our side locked. - Booking through Expedia we did not get our IHG Points. The Staff made the correction - thank you. -We'll be back next month for another stay. -Our stay was great as always. Except for the things beyond their control.
Stayed 1 night in Apr 2024

8/10 Good

Lynne

Liked: Staff & service, property conditions & facilities
Great air conditioning
Stayed 1 night in Apr 2024

10/10 Excellent

Dorvil

Liked: Cleanliness, staff & service, property conditions & facilities
It was everything i wanted and expected
Stayed 2 nights in Apr 2024

8/10 Good

Michelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff was courteous. I didn't like that they sid not have face cloths available, long wait times for check in.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Perfect loo
Stayed 2 nights in Apr 2024

8/10 Good

Shalita

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Rashida

Traveled with family and small children
.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Cleanest and up to date hotels in Fl at the moment with very competitive rates. Will definitely be staying here on all my visits. Rooms are spacious, nice pod coffee machines, bathrooms are spotless.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large cleam rooms. Friendly staff. Fsst and easy check in. Breakfast food was fresh entire area was clean. Staff was great and attentive in the Breakfast lounge. Pool was clean area was kept clean. I would definitely stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here prior to our cruise departure. It's a great location to a lot of shops and restaurants. I liked the fact that you had to use your key card of your room to access the floors. There could be a little bit more variety for breakfast but it was fine. We'll definitely stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

AMANDA, MORAVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was super helpful , perfect for going on cruises
Stayed 1 night in Apr 2024

10/10 Excellent

Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were really nice great night sleep
Stayed 1 night in Apr 2024

8/10 Good

Konstantin, Ludlow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the reception was a little stern. The view from the windows is not the best, but this is absolutely normal, because this is not a resort. In general, a good place, decent guests, quiet and peaceful, like any Holiday inn
Stayed 1 night in Apr 2024

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 1 night in Mar 2024

8/10 Good

Donald

Very clean and polite staff
Stayed 1 night in Mar 2024

6/10 Okay

Thomas

Stayed 1 night in Apr 2024

6/10 Okay

Grace

Liked: Cleanliness, staff & service
Our TV did not work . When we called the front desk , the rep said he was new and couldn’t help us.
Stayed 1 night in Apr 2024

6/10 Okay

Cindy

Stayed 1 night in Mar 2024

10/10 Excellent

L Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at the counter
Stayed 1 night in Apr 2024

6/10 Okay

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our view was of a water treatment plant, the smell was pretty strong. I believe the hotel staff did as much as possible to make the stay the best they could
Stayed 1 night in Feb 2024

4/10 Poor

Cohen

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Below average hotel. Its okay at the end of the day, don’t expect more than that. Had to reprogram my card everyday. Breakfast quality is low pertaining to overall taste and quality. Overall not so much a good experience other than the comfy bed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Victoria

Stayed 1 night in Apr 2024

2/10 Terrible

Francky

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Need more attention to the customer
Stayed 4 nights in Mar 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from cruise port and cruise ship departure viewing, good restaurants, decent shopping.
Stayed 1 night in Apr 2024

6/10 Okay

Pearl, Atco

Disliked: Property conditions & facilities
The rooms need to be updated. The curtains/blinds in two of the rooms we stayed in were broken.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and close to port. We will see how transportation to port goes. Transportation from airport free and super easy
Stayed 1 night in Apr 2024

4/10 Poor

Barb

Stayed 1 night in Apr 2024

10/10 Excellent

Gunter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍😊
Stayed 1 night in Apr 2024