Beach nearby, white sand

Reviews of The Carmel Yamba

3.5 out of 5
The Carmel Yamba
2-4 Yamba Road, Yamba, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 388 reviews" "
Rating 8 - Good. 129 out of 388 reviews" "
Rating 6 - Okay. 32 out of 388 reviews" "
Rating 4 - Poor. 5 out of 388 reviews" "
Rating 2 - Terrible. 1 out of 388 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2020

10/10 Excellent

Debbie, Maitland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great central location, wonderful staff will return again. Loved our stay😀
Stayed 8 nights in Nov 2020
Response from Chontelle on Dec 10, 2020
Hello Debbie It was a pleasure to meet you both We enjoyed having you & look forward to welcoming you back in the near future Regards Chontelle

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights. Room clean but not serviced Centrally located.
Stayed 2 nights in Oct 2020
Response from Chontelle on Oct 30, 2020
Hello Glad you found the room clean We take out rubbish & replace towels upon request We apologise for the inconvenience Kind Regards Chontelle Management

8/10 Good

Timothy T

Liked: Cleanliness, staff & service, room comfort
On the up.
Very friendly and helpful staff. The Motel is undergoing a bit of a freshen up and the early signs are very positive. I'm sure it will continue to improve. Very convenient location
Stayed 1 night in Oct 2020
Response from Chontelle on Oct 24, 2020
Thank you Tim for your review. We are excited with the changes to the motel Glad you had a enjoyable experience. Regards Chontelle Management

10/10 Excellent

Kiri

Stayed 1 night in Oct 2020
Response from Chontelle on Oct 30, 2020
We appreciate your review Kiri Glad you had an enjoyable stay Kind Regards Chontelle Management

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and clean. The managers were great.
Stayed 3 nights in Sep 2020
Response from TraceyP on Sep 29, 2020
Thankyou for your positive review.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Amazing staff. Got to the motel late, but the staff were more then happy to accommodate!
Stayed 1 night in Jul 2020
Response from Manager on Jul 24, 2020
We appreciate your great review. Glad you enjoyed the friendly service & clean rooms. Enjoy your stay. regards, Tracey

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location and price were great. Good size apartment.
Stayed 2 nights in Jul 2020
Response from Tracey-Manager on Jul 14, 2020
Thanks Kathy for your great review. We're so pleased to see you had an enjoyable stay & loved the apartment. See you on your next visit. regards, Tracey

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2020
Response from Manager on Jun 3, 2020
Thank you for taking the time to review Pegasus Motel Yamba. We are pleased you had an enjoyable stay & hope to see you in the future. Kind Regards, Tracey (Manager)

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Feb 2020
Response from Managers on Mar 2, 2020
Pleased to see you had an enjoyable stay John, and loved our facilities, service & accommodation. We look forward to your next visit. Regards, Tracey & Don (Managers)

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Clean, well kept and friendly service from the manager
Stayed 2 nights in Feb 2020
Response from Manager on Feb 13, 2020
Thank you for your great review. We're glad you enjoyed your stay & we look forward to welcoming you on your next visit. regards, Tracey

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020
Response from Manager on Feb 1, 2020
Thank you for your review.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, spacious and the living area was very comfortable.
Stayed 1 night in Jan 2020
Response from Manager on Jan 18, 2020
thank you for your great review. We are thrilled that your stay was an enjoyable one and met all expectations. Look forward to seeing you again. regards, Tracey

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Manager on Jan 10, 2020
Thank you for your great review. We look forward to seeing you on your next visit. Regards, Tracey & Don

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly welcoming staff at check in.
Stayed 2 nights in Jan 2020
Response from Tracey (Manager) on Jan 5, 2020
We appreciate your great review, and loved that you enjoyed everything about the Pegasus Motel and Yamba. Hope to have you visit us again. Regards, Tracey & Don

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and service, close to all the shops and eating facilities. .
Stayed 1 night in Dec 2019
Response from Manager on Dec 28, 2019
thank you for your great review. We're glad you had a great time in Yamba. Look forward to seeing you again. regards, Tracey & Don.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good motel, with a clean room, comfy bed and a good sized bathroom. Walking distance to the shops, means you don't have to drive to go out.
Stayed 2 nights in Nov 2019
Response from Tracey on Dec 10, 2019
Thank you for your great review. It is great to see you enjoyed our location, clean rooms & comfy beds. We hope to see you again soon. regards, Tracey.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Tracey on Dec 8, 2019
Hi David, we appreciate you taking the time to review Pegasus Motel. We're pleased to see you had a great stay and enjoyed the facilities & hospitality. We look forward to your next visit. regards, Tracey & Don.

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019
Response from Lynette on Nov 23, 2019
Thank you for taking the time to leave us your review, we would love to see you again, next time you visit wonderful Yamba.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great little unit for our stopover in Yamba on our drive. Very spacious, clean, and welcoming!
Stayed 1 night in Nov 2019
Response from Lynette on Nov 19, 2019
Thank you for your great review, we appreciate you taking the time to write it. It is great to see you enjoyed your stay in wonderful Yamba. Cheers,

8/10 Good

ash, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient checkin. Apartment and resort clean.
Stayed 1 night in Nov 2019
Response from Lynette on Nov 17, 2019
Thank you so much for taking the time to leave a review. We really appreciate it.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds. Traffic noise a bit loud. Hosts very welcoming.
Stayed 1 night in Nov 2019
Response from Lynette on Nov 16, 2019
Thankyou for taking the time to write a review for us. Cheers

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2019
Response from Lynette on Nov 5, 2019
Hi Anonymous, if you are going to give us a bad review, it would be help-full to know what we did wrong, so we can improve what we are doing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Excellent service , clean, tidy and very easy to get into town. Definitely recommend and would stay again
Stayed 1 night in Oct 2019
Response from Lynette on Nov 3, 2019
Wow, thank you, what a fantastic review. It was a pleasure to be your hosts, while you enjoyed our wonderful Yamba. Cheers,

6/10 Okay

Gary

Stayed 2 nights in Oct 2019
Response from Manager on Jun 9, 2020
Thank you for your review.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to town. Lynette very friendly
Stayed 1 night in Oct 2019
Response from Lynette on Oct 29, 2019
Hi David, thank you so much for taking the time to give us such a fantastic review, your comments are most welcome we are glad you enjoyed your stay in beautiful Yamba.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly hosts, lots of useful information. Motel just at the start of walk to breakwater and harbour and easy access to beaches etc.
Stayed 2 nights in Oct 2019
Response from Lynette on Oct 23, 2019
Wow, Thankyou for your wonderful review. It sounds like you had a fantastic time exploring beautiful Yamba. Cheers,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Lynette on Oct 21, 2019
Thank you for taking the time to give us your review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized 2 bedroom apartment. Really clean, great for a short stop over that’s close to town
Stayed 1 night in Oct 2019
Response from Lynette on Oct 15, 2019
Thankyou so much for taking the time to give us your review. we really appreciate it.

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overnighter.
We stayed overnight at the end of a week's touring. Very comfortable. Our room had disabled shower facilities - essential for us and difficult to find always. We have booked to return in 2 weeks.
Stayed 1 night in Oct 2019
Response from Lynette on Oct 7, 2019
Thanks for your kind comments Graham. We look forward to seeing you again. Cheers,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was lovely - big King Size bed, large living area and lovely spa bath in a spacious bathroom. Decor / furniture was also lovely. Outside of the room we had a private courtyard with sub-tropical and tropical plants which made it feel like we were staying at a tropical resort.
Stayed 1 night in Sep 2019
Response from Lynette on Sep 23, 2019
Thank you so much for your wonderful review, we loved meeting you and being your hosts. It is great to see that we could make your celebration a special one. Cheers,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Lynette on Sep 22, 2019
Thank you for taking the time to leave us such a great review. We are happy that you enjoyed your stay with us, and hope you will be back again. Cheers,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful with suggestions for local restaurants, walks and places to visit. The hotel is in a good location right across the road from a walking path that takes you all the way out to the breakwater.
Stayed 2 nights in Sep 2019
Response from Lynette on Sep 8, 2019
Thank you for your great comments, we love that you enjoyed you stay with us.We know you will be back to visit our wonderful Yamba. Cheers,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Lynette on Aug 11, 2019
Thankyou so much for taking the time to give us such a wonderful review. Please come and see us when next you visit our beautiful, friendly Yamba. Cheers,

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Comfortable room, great bed, very clean and quiet. A pleasant walk along the river into town.
Stayed 1 night in Jul 2019
Response from Lynette on Jul 24, 2019
Thank you for taking the time to give us such a lovely review Sharon. We are so pleased you enjoyed your stay at beautiful Yamba. We look forward to seeing you again soon. :)

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Lynette on Jul 17, 2019
Thank you so much Allen, it was a pleasure to be your hosts, while you were visiting beautiful Yamba.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean and well presented Only thing I can fault is miner needed coffee mugs, not just tea cups☺️
Stayed 1 night in Jul 2019
Response from Lynette on Jul 15, 2019
Thank you for taking the time to give us a great review and comment on your stay with us. With out your feedback, we would not be able to continue to improve our guests experiences, when they stay with us. Cheers

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful accommodation easy walk to shops, markets and beaches. Friendly informative helpful team.
Stayed 2 nights in May 2019
Response from Lynette on May 27, 2019
What a Great Review, Thankyou so much for sharing your comments. We really enjoy being hosts to all our wonderful guests, and love sharing beautiful Yamba with everyone.

10/10 Excellent

Deborah Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Lynette on Apr 17, 2019
Thankyou so much for your wonderful review Deborah, We hope you enjoyed your visit to Beautiful Friendly Yamba as much as we love living here.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good great owners very friendly. Will look forward to staying again.
Stayed 3 nights in Apr 2019
Response from Lynette on Apr 14, 2019
Thankyou so much for taking the time to give us your wonderful review. We hope you had a fantastic time in beautiful friendly Yamba.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, easy walking to beach and town. Clean and comfortable accommodation and staff very friendly and helpful. Will be back for sure
Stayed 3 nights in Apr 2019
Response from Lynette on Apr 9, 2019
Thank you for your wonderful comments, we really appreciate you taking the time to write your review. It was great sharing Beautiful, Friendly Yamba with you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Lynette on Apr 5, 2019
Thankyou so much for your wonderful review,we hope you loved beautiful Yamba, just like we do.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Lynette on Mar 14, 2019
Hi Peter, thank-you for taking the time to give us such a fantastic review. We hope you will drop in and see us, next time you are in wonderful Yamba.

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019
Response from Lynette on Apr 1, 2019
Thank you for your great review, we hope you enjoyed Yamba as much as we do.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Lynette on Apr 1, 2019
What a fantastic review, thank you. We love friendly Yamba and enjoy sharing it with all our guests.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management were very hospitable friendly and helpful
Stayed 1 night in Feb 2019
Response from Lynette on Feb 22, 2019
Thankyou so much for your wonderful feedback, We really hope you enjoyed your stay in Beautiful Yamba.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, informative and efficient management, spacious clean rooms.
Stayed 1 night in Feb 2019
Response from Lynette on Feb 10, 2019
Thank you so much for your great review, we really appreciate the feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable. Wonderful hosts couldn’t do enough for us. Thanks Lynette and John
Stayed 1 night in Feb 2019
Response from Lynette on Feb 7, 2019
Thankyou so much for taking the time to give us such a wonderful review. It was great to be your hosts while you were staying with us. Drop in again, next time you are visiting Beautiful Yamba.