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Reviews of The Colony Hotel

3 out of 5
The Colony Hotel
736 Ocean Dr, Miami Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 116 reviews" "
Rating 8 - Good. 29 out of 116 reviews" "
Rating 6 - Okay. 10 out of 116 reviews" "
Rating 4 - Poor. 4 out of 116 reviews" "
Rating 2 - Terrible. 7 out of 116 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tyronda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location…We were literally in the middle of everything and right across the street from the beach. Rooms are a lil small and dated but overall a good experience…I would stay again, but I would definitely want the suite!
Stayed 3 nights in May 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 3 nights in May 2024

8/10 Good

Katie E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After cancelling at another hotel this one was clean, staff was very helpful, the room was accommodating. I'd stay here again!
Stayed 1 night in Apr 2024

2/10 Terrible

Viviana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check before you reserve this property. They don’t offer parking you’ll have to walk and leave your car in a garage overnight. Also breakfast is NOT included!!! Stay overall ok wish I new what to expect ahead of time
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

2/10 Terrible

Ollie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Over priced for this room, didnt live up to the advertisement, room was out dated and extremely small...wasn't satisfied at all...
Stayed 3 nights in Apr 2024

10/10 Excellent

K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Must stay in Miami Beach
Stayed 4 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel. The restaurant food was amazing. Drinks were delicious. The style was really cute. It was located right across the street from the beach. Shopping was all right in the area and it was right on the main strip with most definitely return.
Stayed 3 nights in Apr 2024

6/10 Okay

Zhasmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff is very helpful, Marianna was so friendly and very kind , another lady , cannot remember her, also was so nice , helped us with room problem, was so kind and friendly🌹🌹🌹i am very thankful, will go there soon.good people, good service, everything was good, thank you !!
Stayed 6 nights in Apr 2024

6/10 Okay

Angelica

Stayed 1 night in Mar 2024

10/10 Excellent

Xinye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a super convenient and walkable area by the South Beach. We were there right before the spring break when Miami Beach restricts traffic and closes the Ocean Drive. We were able to park nearby the hotel, and we ended up parking at a public parking garage 15min walk away from the hotel. However, the hotel and room itself are pretty clean and well maintained. We really enjoyed our stay.
Stayed 3 nights in Mar 2024

8/10 Good

Charles

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

William

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t get me started. I’m still waiting for the GM, Russ, to contact me regarding why they were only able to remove a made-up “resort fee” after a Series of Unfortunate Events befell both of the rooms I occupied. It’s convenient; it looks nice from afar; but the place is falling apart, and the powers that be do not care. That’s not how you treat a historical building. What. A. Shame.
Stayed 1 night in Mar 2024

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great very clean rooms lots of hot water and great bed. The front desk staff is very friendly and helpful. Great location will definitely be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decorated uniquely. Front desk staff were very friendly!
Stayed 2 nights in Apr 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Iwona, Carol Stream

Stayed 2 nights in Mar 2024

6/10 Okay

KIMBERLEE

Ok
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities
Was a beautiful place other than the parking situation everything was perfect had ocean view room staff was great would recommend it staying there if you're going to South Beach
Stayed 2 nights in Mar 2024

2/10 Terrible

Jennifer

Stayed 1 night in Mar 2024

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach and nightlife. Staff was awesome especially Wes.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of the best in Miami Beach! Period
Stayed 2 nights in Mar 2024

10/10 Excellent

Levielyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are accommodating!
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let us check in way early when we had no other place to go with luggage. They even offered to hold our bags if they couldn’t get us checked in early. Room was clean and nicely updated.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This such an AMAZING place to stay!! Talk about art deco in its finest!! You won't be disappointed at all when it comes to this hotel. The staff is so awesome and really made the stay even better than it was thanks to Wyatt, wes, and the cool a** bartender !!! And the elevator...I won't ruin the surprise... Thank you colony for the one e of a lifetime stay!
Stayed 4 nights in Feb 2024

8/10 Good

Matthew

Stayed 1 night in Feb 2024

8/10 Good

Karla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Lana

Liked: Staff & service
There is no security. Anyone can walk in to the hotel room area. My room was right by the entrance and it was scary. The fridge in the room was not working. The tv stopped working well, tried to reboot, didn’t help. The room is very very tiny. The reservation was non-refundable so I had to stay in the this hotel. The Staff was very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing art deco boutique hotel with all shopping and restaurants
Stayed 1 night in Feb 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
They staff was amazing and helped my dad who has mobility issues. Beyond friendly. The property is next to a nice area but rooms faced building walls. There was some sort of delivery that went upstairs that took over a half hour and woke me at 630 after getting on very late and having to leave early. Restraint onsite but prices were pretty high except for a very small breakfast that could be made a whole breakfast if you paid 5 dollars more. The experience was frustrating but staff were amazing and it would have been fine if I wasn't woken up again and again
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel located in great location. Staff was awesome. I will stay again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Matt

Stayed 1 night in Feb 2024

6/10 Okay

DARIUSZ

Stayed 3 nights in Jan 2024

10/10 Excellent

John, Chandler

Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for 2 nights. Convenient for the beach area.
Stayed 2 nights in Jan 2024

6/10 Okay

Cam

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Likes: Steps from the beach, lots of great patios and restaurants and stores within 10 minute walk, great vibe being located right on Ocean Dr. Location is a 10. Desk staff was friendly. Dislikes: Hotel is old and dated. Paint peeling from walls, rooms are tiny (but clean), bathroom was tiny and damp. Our view was of a weathered concrete wall with windows staring directly at us from 10 feet away. Had to keep blinds closed. AC barely kept room cool. Overall the place was ok simply for the location. Would probably look for a different place next time.

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2024

4/10 Poor

Chasity

Traveled with group
Disliked: Cleanliness, staff & service
Dirty and dusty
Dirty. Thats its. Dirty and dusty.
Stayed 1 night in Jan 2024

10/10 Excellent

Belma

Stayed 1 night in Jan 2024
Response from Colony Hotel on Jan 18, 2024
Thank you for your feedback!

10/10 Excellent

Janiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend trip!
Mariana at the front desk was amazing! She was so kind and was able to accommodate us sooner since we arrived in Miami before check in. The hotel itself has an older charm to it, and very convenient with a 24 hr CVS just next door and restaurants at every turn. We also had a nice view from our room. I'd definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Colony Hotel on Jan 18, 2024
Thank you for your feedback!

10/10 Excellent

Mr Paul

Stayed 1 night in Jan 2024
Response from Colony Hotel on Jan 18, 2024
Thank you for your feedback!

10/10 Excellent

Shane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Shannon

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Colony Hotel on Jan 18, 2024
Thank you for your feedback!

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, friendly staff, a bit small but, affordable and centrally located
Stayed 2 nights in Dec 2023
Response from Colony Hotel on Jan 18, 2024
Thank you for your feedback!

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2023
Response from Colony Hotel on Jan 18, 2024
Thank you for your feedback!

6/10 Okay

SANTANA DAVID

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay. never saw any staff around, good thing i never needed anything. hotel in the middle of everything. clean & convenient -will visit again
Stayed 4 nights in Dec 2023
Response from Colony Hotel on Jan 18, 2024
Thank you for your feedback!

6/10 Okay

Daniel

Stayed 1 night in Dec 2023
Response from Colony Hotel on Jan 18, 2024
Thank you for your feedback!