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"The position of the hotel was really wonderful - so close to the seafront and walks. The Hotel was comfortable, and staff very friendly. The Bay restaurant was excellent - a good choice and very well cooked and presented. Extremely helpful and friendly waitress. We will definitely return and book a bigger room. "

"Very nice welcome from the staff and helpful throughout our stay. Clean & relaxing place to stay and lovely breakfast. Only 1 thing in change is the pillows. None were comfortable."

"Great location for Chunnel. Really friendly and helpful check in. Great place to stay overnight "

"Always feels like home when I visit "

"The staff went above and beyond, they were incredibly friendly and welcoming. The hotel exterior is stunning and the room was exactly what we needed. An easy 15 minute walk to the city center. We will definitely come back next time we go to Canterbury!"

"I loved the location. I did not like the tiny elevator haha but that's minor. There was some construction going on outside our room, so it was awkward when the workers were up there outside our windows working. "

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"The room we were first allocated was unfortunately next to a number of outside air con units. These were quite noisy and would have kept us awake. However, when I pointed this out to the reception team, we were quickly moved to a quiet room. I was impressed with the quiet, efficient way the staff handled this to ensure our stay was perfect. The room was clean and well appointed. The breakfast was excellent and the dining room staff were clearly well trained and attentive throughout. I would highly recommend this hotel. "

"Staff were very nice a helpful "