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Reviews of Riverside Inn

2.5 out of 5
Riverside Inn
Times Square Bldg, General Luna St., Iloilo, Iloilo

Reviews

6.2
Rating 10 - Excellent. 3 out of 45 reviews" "
Rating 8 - Good. 14 out of 45 reviews" "
Rating 6 - Okay. 16 out of 45 reviews" "
Rating 4 - Poor. 9 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Maria Santia Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
I commend the security guards but those receptionists lack training and courtesy. I think someone was when in my room when I was not around or else this hotel haunted.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Value for money
Room was clean,comfortable,the location is quiet near to tourist spot
Stayed 2 nights in Feb 2018

6/10 Okay

Ruby Lynn

Liked: Room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Eugene, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for 14 days...
Hotel staff are friendly, although front desk personnel should stand when giving out keys and entertaining questions from guest. The hotel should provide a microwave service specially for foreign guest, who are used on eating heated foods and the hotel does have an in house restaurant. Overall experienced is fine and will stay again if ever I am in the city.
Stayed 16 nights in Oct 2017

8/10 Good

Gello, Bacolod

Liked: Cleanliness, staff & service
My stay
Hotel is accessible for the visitors. Hallways are quite dark. Hopefully there would be a better ventilation especially in the 2nd floor area.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo travel
Solo backpacker. Single room at a discounted price. Nice. comfortable. Safe. clean. Will stay again. :)
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Cleanliness check
Our stay at riverside inn was disapponting since we were expecting the room to be properly cleaned and insect free. When we got in the room, saw 2 cockroaches roaming in the bed mattress, 3 at the table and, 3 more inside the bathroom, and 4 more in the bathroom door. Though the cockraches were not as big as the ones that fly, it was still less comforting to see and know that the room (and the hallways) is not properly cleaned as it should be, given that it is already rates as a 2 star hotel. Also, they have this rule of surrendering your room key to the reception whenever you go out of the hotel, which in our opinion doesnt make sense since they have the masterkey to all the rooms in the hotel. And even if they reasoned out to us that previous guests intentionally leave the key inside the room (since the key gives electricity to your assigned room), its still unacceptable because its questionable for the guests in terms of the belongings that they leave in the room and security wise.
Stayed 1 night in Sep 2017

8/10 Good

Christine, Philippines

Liked: Cleanliness, room comfort
Hotel close to restaurants
Just reasonable for the price. Staff are okay. Room is clean.
Stayed 1 night in Aug 2017

4/10 Poor

John, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not what you see in pictures
never again
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
May i inquire from expedia why i was not issued official receipt during my stay in that hotel , they told me that they do not issue receipt if paid online..?

6/10 Okay

Verified traveler

Liked: Staff & service
Good for a 1 night to stay
The room was ok. But then if you would really look into it the room dusty and there are some cobwebs on the bathroom and near the front door. The price is cheap i know but even if it's cheap you still do better or clean better on the room.so that people will comeback.and stay on your hotel. I know the feeling of working as a housekeeper because i used to work on a very well known five star hotel. I just think they should double their standards evsn if it's a regular room or your presedential. Cleanliness is very important. And another thing is tje shower head. Its very rusty and the shower curtain has a black spot stain on it. That's all. I still enjoy my stay. The employees are very accomodating and they always greet the guest.

8/10 Good

Ray

Liked: Staff & service, room comfort

6/10 Okay

Kae, Manila

Liked: Staff & service
Very friendly and helpful staff.
I arrived at the lobby about 30mins after I made my booking though my information is not yet at hand the staff asked probing questions to accommodate me. I'm already inside the room no more than 30mins after I arrived.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Phil & Rai, Pennsylvania

Liked: Cleanliness, staff & service, room comfort
Staying by the river in an older hotel

6/10 Okay

Ray

Disliked: Property conditions & facilities
For the PRICE it's GREAT if you need a place to sleep and shower... Water in the bathroom had a weird odor. I wouldn't go there if I want to take someone for a weekend get away....

8/10 Good

Claire

Liked: Cleanliness, staff & service, room comfort
Value for money
Overnight stay for early ferry crossing. Basic hotel but value for money

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
iloilo trip
except for the dust mites in beds that would cause skin irritation, the hotel is great in relation to its cost. great for back packers who are on the go, in the middle of everything, good jumpoff point to guimaras.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Dinah, Davao City

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel
Old hotel not properly maintained. Bad internet connection and no internet signal for my smart and globe cp's in the rooms.

6/10 Okay

Verified traveler

Liked: Cleanliness

6/10 Okay

Ray, San Bruno CA

Liked: Cleanliness, staff & service, room comfort
RIVERSIDE INN
Place was old, it was more of a no FRILLS motel, no night life anywhere near by which is a good thing in my case! One thing good about this place is that it was in the center of everything! Transportation was very easy, staff were very nice, they cleaned the room every day. Just don't LEAVE with the air conditioner ON all the day when you step out otherwise you'll get your hands slapped. If you need a place to stay and cheap this is the place to be! :) I would definitely book here again!

8/10 Good

William, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cebu nr Ayala
Good location, good price, decent rooms. Recommended

4/10 Poor

Percy , Pennsylvania USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near S.M iloilo & tagbak terminal
This is a Dormitory bldg.across San a Gustin college, near S.M & Robinson & Ninas restaurant inasal.its okay if u r on budget

6/10 Okay

Uldarico

Disliked: Cleanliness, staff & service, room comfort

6/10 Okay

florin, bucharest romania

Nice hotel near just on the river side
Moderate size room The air con nice Not loudly but far away from bus terminals It was ok for the price for 1 night

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
shortened my stay
i booked for 5days but stayed for 1day only i didn't like the room they gave me nothing like the one in the photo ad.

2/10 Terrible

david, taipei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Broken elevator. Broken Aircon. Smelly sheets and towels. Rude staff. No follow up or attention to issues. Manager is a ghost apparently that cannot use a phone- 3 requests and no responses. One of the worst hotels in Iloilo.

6/10 Okay

janette, phil.

Liked: Staff & service
good location.
the hotel was good at its cheap price with very helpful staff. our first room is ok but the second room for 2nd stay is a bit smelling no good. wifi too slow..no elevator to second floor. but generally a good stay at this hotel..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rhea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

SATOSHI, Cavite, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
喫煙者は絶対泊まらないホテル。
あまりきれいでない。喫煙場所もなく、外も禁煙。値段が安いので選んだが、失敗だったと思った。

6/10 Okay

Niilo, Helsinki

Ok place to stay night. Staff was very kind and helpful!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
女一人でも安心
コンビニ近い、タクシーもジプニーもすぐテイクできる。 Wi-Fiが弱い。部屋はきれい、お湯も出る スタッフはみんな優しい

8/10 Good

JINWOO, 부산

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
좋아요
조용히 묵는 여행이라면 여기만큼 좋은곳은 없습니다. 주변지리를 아는 사람은 불편함이 없을것입니다.지프니로 5분~10만에 대형쇼핑몰을 다갈수 있습니다.

8/10 Good

Verified traveler

good staffs
Staffs is kind and friendly So maybe I will stay this hotel And then I want ask domitoly system

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
コスパの良いホテル
安くて長期滞在契約も可能のホテル。Wi-Fiがもう少し強くなってほしいです！

6/10 Okay

SHINGO, 京都

Liked: Cleanliness, property conditions & facilities
快適に過ごせます
日本のビジネスホテル風で、イロイロ市の中でも安いホテル。館内は少し暗いです。

6/10 Okay

SHINGO, 京都

Liked: Cleanliness, room comfort
コスパの良いビジネスホテル
安いけどホテルは良い

4/10 Poor

Mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

refused to accept my reservation
and tried to get me pay about 4 times as much as I booked for, including for the previous night when I wasnt even staying there, claiming that it was a "festival package". Eventually I paid a double price and they put me in a university dorm room, not even the proper hotel. What can I say? The mistake was probably of hotels.com website, for selling a room at a price they were not supposed to, but can't say this episode made me want to recommend this hotel to anyone.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
perfect tijdelijk onderkomen voor individuëlen
Als tijdelijk verblijf is het perfect geshikt als uitvalsbasis. Voor familie vacanties zou ik het afraden. De omgeving heeft genoeg mogelijkheden om alles te vinden wat je nodig hebt, zelfs voor een langer verblijf en de prijs -kwaliteits verhouding is perfect. Absoluut te vermelden is de voortreffelijke Fillipijnse gastvrijheid van het personeel.( de 3 in de kamerbeoordeling is het tekort aan kasten om dingen weg te bergen)