2 indoor pools, 2 outdoor pools, open 9 AM to 7 PM, pool umbrellas
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Reviews of Hotel Solemar Beach & Beauty SPA

4 out of 5
Hotel Solemar Beach & Beauty SPA
Via Battistessa 43, Ischia

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly, room was clean, close to everyth8ng.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sharyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! So so so happy I booked this hotel. It’s very clean and beautiful, but what makes this unique is the service. The staff is incredibly helpful and welcoming. This hotel is very centrally located and the rooms are nice. The bed was very comfortable which I found to be a rarity in Italy. The breakfast alone is worth the stay, I could not believe such an elaborate breakfast was included in the room price. The coffee was phenomenal and the food options were plentiful. I can’t wait to come back!
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph

Stayed 3 nights in May 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ischia hotel
Great, clean hotel with very helpful staff. Could not be happier
Stayed 3 nights in Sep 2022

4/10 Poor

levit josue

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It said is a 4 star hotel but is not any close. It’s to old and not clean more like 2 start restaurants disappointed.
Stayed 1 night in Aug 2022

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with sea view. Small bathroom. Great location!
Stayed 2 nights in Jun 2022

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveler

This review is based on our experience with hotel Solemar, let me start by saying the location is superb, both for the view of the sea and for the shops and restaurants. The hotel is understaffed however with staff being poorly trained in how to deal with the public ,with oje particularly over worked but polite ypung ladu manning the desk.the breakfast is of ppor quality
Stayed 5 nights in Jul 2020
Response from Aldo Presutti on Aug 14, 2020
Dear Customer. Thank you for your kind review. With reference to your observation, of a few workers I would like to remind you, that we have fixed two or three people at the reception, but for the Covid19 regulations the times unfortunately according to the safety regulations have lengthened. We are sorry for the inconvenience, but the safety of our guests is of prime importance. with cordiality Aldo Presutti

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, not far from the main street. Good roof terrace, breakfast. Spa okay. Stayed here for five nights and can recommend it
Stayed 3 nights in Sep 2019

4/10 Poor

Art, Pennsylvania

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room smelled and the air conditioner did not work properly. Actually, it was cooler in our room with the sliding glass door open than using the air conditioner. The air conditioner was in pieces and duct taped. The desk staff and house keeping staff were very courteous and kind. The owner and/or manager never made eye contact or talked to us. He gave the impression that he could care less
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Location great, good spa facilities; misleading pictures and information about gym- no separate room and inadequate equipment; breakfast buffet trays were not regularly restocked during breakfast times
Stayed 7 nights in Sep 2019

6/10 Okay

Lev

Disliked: Room comfort
In the spa no water! No free towels! Good location
Stayed 12 nights in Sep 2019

10/10 Excellent

tamir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Great location on the beach along. With. Swim pool and thermal spa. Staff very helpful, courteous and informative. Especially Marco and Emilia who made our stay very pleasurable. We had 2nd floor room with great view of the pool and the sea.
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Lou, Bristol UK

Liked: Cleanliness
Satisfactory hotel near beach
Hotel furniture is a bit dated and the colour scheme throughout is very white. The room was ok, though the TV was old and not working properly. It was also very small and high up on the wall! The bathroom needs urgent updating as the shower screen was broken and the toilet had limescale stains. The breakfast was very good with excellent choice, however, the bacon and scrambled eggs were stone cold also long queue for tea & coffee Staff were ok but not overly friendly. We arrived at the check-in end of the reception desk. The receptionist ignored us and dealt with other guests who came after us on check-out. This went on until I had to demand to be served next. Also we were asked to complete a registration form giving out credit card details. I told her I wasn't happy about this. She said it was hotel policy and in case guests left without paying. I told her that she had our passports and in any case we'd already paid Expedia. We had been staying at other hotels in Ischia and Naples and have never been asked to give CC details. Worried about what happens to these forms and how they are stored. Had I thought about it at the time I would have refused to give my details.
Stayed 1 night in Sep 2018

4/10 Poor

Günther

Disliked: Property conditions & facilities
Dieses Hotel ist nicht 4 Sterne wert
Stayed 7 nights in May 2024

6/10 Okay

Camillo

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2022

6/10 Okay

Marco

Stayed 2 nights in Jul 2022

8/10 Good

Barbara, Torino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura
Stayed 2 nights in Sep 2021

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Line

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Marat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично!
Все очень хорошо. С момента заселения и до момента отъезда наслаждались отдыхом. Месторасположение просто великолепное, все очень близко. Поравилась зона СПА. В общем, ни разу не пожалели, что приехали сюда.
Stayed 11 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly at beach and close to via roma, super central
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Accettabile la struttura anche se le camere piano terra e laterali al mare sono buie ed a ridosso della piscina; dovreste chiarire con l'Hotel alla prenotazione se le camere sono dal primo piano in su e con vista mare centrale e non laterale in modo che le persone siano consapevoli di cio' che vanno a prenotare; centro benessere bello ed ottime e professionali le estetiste anche se la direzione non e' all'altezza (la direttrice invadente ed insistente) ed i prezzi troppo elevati.
Stayed 6 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 5 nights in Jul 2019

8/10 Good

Jiri

Liked: Cleanliness, property conditions & facilities
Good hotel in Ischia
Location is perfect, close to the port and at the beach. The hotel has spa, pools and also breakfasts were very good. However, my impression was not so perfect. Firstly, there was a remote control on a wall but no air condition in a room. And there was no net againts insect in the window. So we were either struggling with heat or gnats during nights. Secondly, I like fitness, but one machine located in some corridor is not a fitness centre, in my view. Thirdly, I did not like opening hours of the pool, spa etc, because it was something like 9am to 8pm. And fourthly, room service sometimes forgot to change towels, soap etc. So, to sum up, the hotel is expensive, but relatively good (I believe the missing air condition was a problem of our room), but maybe more suitable for pensioners than for active young people
Stayed 9 nights in Jun 2019

10/10 Excellent

Martin, Kokkedal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

8/10 Good

Johannes P.H.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi è piaciuta la Strutture, l'accoglienza e il servizio in generale.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo molto confortevole e in una posizione ottima
Stayed 2 nights in Sep 2018

10/10 Excellent

simone, pistoia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Albergo sul mare Personale gentile ed efficiente
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PIACEVOLE SOGGIORNO
Esperienza nel complesso positiva, un appunto all'accoglienza. Porre più cordialità e precisione al momento del check in indipendentemente che venga fatto da un cliente che ha prenotato tramite agenzia o che si presenta con una prenotazione on line.
Stayed 4 nights in Sep 2018

10/10 Excellent

giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benissimo!!!
Io e mia mamma siamo state al Solemar per quattro giorni e devo dire che siamo state felicemente sorprese dalla struttura, molto bella e provvista di ogni comfort, e in particolare modo dalla gentilezza dello staff, che ci ha fatto sentire come a casa! Grazie mille!!
Stayed 4 nights in Aug 2018
Response from Gaetano Terzuoli Customer Service on Aug 31, 2018
Replica pubblicata — 29 ago 2018 Gentile cliente La ringraziamo di cuore delle splendide parole dedicate all’Hotel Solemar Terme. Il nostro desiderio e di far trascorrere la vacanza nel miglior modo possibile e leggo dalle sue parole che reciprocamente abbiamo realizzato i nostri desideri. Colgo l’occasione per salutarla affettuosamente con l’augurio di annoverarla nuovamente presso la nostra struttura. Distinti saluti

10/10 Excellent

Evgeny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2018
Response from Gaetano Terzuoli Customer Service on Aug 31, 2018
Replica pubblicata — 29 ago 2018 Gentile cliente La ringraziamo di cuore della recensione dedicata all’Hotel Solemar Terme. Il nostro desiderio e di far trascorrere la vacanza nel miglior modo possibile e leggo dalle sue parole che reciprocamente abbiamo realizzato i nostri desideri. Colgo l’occasione per salutarla affettuosamente con l’augurio di annoverarla nuovamente presso la nostra struttura. Distinti saluti

10/10 Excellent

monicaleone, Montesarchio (BN)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottima struttura
ottima struttura, posizione strategica due passi dal mare e cinque passi dal centro,ottima colazione si trova di tutto e prodotti di prima qualità, personale gentile e disponibile, camere accoglienti e pulite,centro benessere bello accogliente ed organizzato bene, anche se lo abbiamo usato poco. Consigliato
Stayed 3 nights in Jul 2018
Response from Gaetano Terzuoli Customer Service on Aug 31, 2018
Replica pubblicata — 29 ago 2018 Gentile cliente La ringraziamo di cuore delle splendide parole dedicate all’Hotel Solemar Terme. Il nostro desiderio e di far trascorrere la vacanza nel miglior modo possibile e leggo dalle sue parole che reciprocamente abbiamo realizzato i nostri desideri. Colgo l’occasione per salutarla affettuosamente con l’augurio di annoverarla nuovamente presso la nostra struttura. Distinti saluti