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Reviews of Kervan Hotel

3.5 out of 5
Kervan Hotel
Alemdar Mahallesi Seftali Sokak No:10, Istanbul, Istanbul

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing break, in the heart of the city
A great time in a very central location. Really helpful staff. Amazing stay. Thank you.
Stayed 4 nights in Aug 2017

10/10 Excellent

Aza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it!
Hotel is VERY close to tourist spots!!! Room is very nice and clean. Mr. Gurham is the best! He took good care of us!
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

2/10 Terrible

ADEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY DIRTY , NOT LIKE THE PICTURES ,KEEP AWAY .
JUST KEEP AWAY FROM THAT HOTEL ...... WE STAYED FOR 5 NIGHTS THE TOWELS WAS DIRTY AND THEY DIDNOT CHANGE IT EVEN WHEN WE ASKED FOR , NO STUFF , NOTHING LIKE THE PICTURES THEY SHOW , NO LIFT YOU HAVE TO CARRY YOUR BAGS BY YOUR SELF UPSTAIRS ON A VERY NARROW STAIRS , NO LOBBY ONLY ONE OLD MAN WHO IS THE MANNAGER AND THE STUFF . NO DOUBLE BED ONLY SINGLE BEDS ARE AVAILABLE THE WHOLE HOTEL CONTAINS 5 SINGLE RROMS ONLY NO MORE . ITS LESS THAN 1 STAR ITS NOT A HOTEL ITS A MOTEL . THEY DIDNOT GIVE US SHOWER GEL OR HAIR SHAMPOO EXCEPT AFTER ONE DAY . THE HOUSE KEEPER IS OLD AND SHE ASKED US TO LEAVE OUR ROOM EVERY MORNING TO CLEAN IT IN A VERY RUDE WAY EVEN SHE SHOUTS ON OUR CHILDREN TO LEAVE THE ROOM AT 10 AM . JUST KEEP AWAY FROM THAT HOTEL
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Staff, close to Everything
The staff went out of their way to be helpful and friendly and made sure they knew my name and greeted me whenever I was around. It is a unique hotel in an old renovated space, close to all the main sights of Sultanahmet and transportation. My only qualm is that there was not great sound isolation but that's also a nice way to experience a city as well!

10/10 Excellent

Kaz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brillient Hotel Great location and Great Manager
The hotel is in a very good location, close to all of the attractions and the Blue Mosque, very nice terrace with views of Blue Mosque and Hagia Sophia. The Hotel Manager is a very kind person and very helpful. Helped all the way and was available to answer any questions we had. Hotel room was cleaned daily and the rooms are nice and cosy with great views.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right inbetween Aya Sofia and Sultan Ahmet mosque!
Great place, nice and cosy! Great service, staff is great, free breakfast was awesome and we were treated really well. Owner is really nice and welcoming and always there to help.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Really good location for seeing the sights. Helpful staff. Great little restaurant next door for local flavour

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Yvonne, Rye NY

Liked: Cleanliness, staff & service, room comfort
I enjoyed the stay at the Karavan Hotel very much. Small hotel in a great area. Very nice people and great personal service at the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
It was great and comfortable to stay here. Very helpful and kind staff. The location is perfect. Close to tram stations, many restaurants, many famous attractions. Strongly recommended!!

10/10 Excellent

Alan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Great hotel right in the center of sultanahmed, 3 minutes from Haggia Sophia and Blue Mosque. The hotel is right above several restaurants and shops. The room was clean and very comfortable. The only downside is that there is no elevator, so you must climb up and down a circular stairway down to the reception desk and up to your room. The staff was very courteous and helpful. This hotel offered good value in an excellent location. I would definitely stay here again when I am in Istanbul.

10/10 Excellent

MARILYN, Beloit, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Location!
This hotel has a great location. The rooms were very clean and with attractive furnishings.

10/10 Excellent

Deborah, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Wonderful hotel, close to everything! Enjoyed our stay and would highly recommend this hotel

8/10 Good

Claire, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in great location.
Great little hotel, a bit tricky to find at first (as up a side street off main road) but very close to Cisterns, Hagia Sofia, Blue Mosque etc. Staff were very helpful and accommodating. Recommend!

10/10 Excellent

Glenda, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Kervan, Istanbul
The rooms were clean, well appointed and comfortable. They are situated right in the heart of the Sultan Ahmet area and the view from the roof terrace is of the mosque. The man who runs the hotel is helpful and accommodating. Turkish breakfast at next door Omar bar was amazing. Hotel security was good too. My only complaint was that the lighting in the room was too low - a higher watt bulb is needed. All in all, a wonderful place to stay.

10/10 Excellent

maren

Liked: Cleanliness, staff & service
Disliked: Room comfort
Estambul encantador!
Muy amables!
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Hayal kırıklığı
Konaklamamız genel olarak kötü geçti. Oda kesinlikle resimlerde lanse edildiği gibi değildi. Balkonlu olduğu belirtilmiş ama balkonsuz bir odada kalmaya mecbur edildik. Otelcilik iğrenç bir sistem olarak kabul etmeme neden oldu. Dürüstlüğün ayaklar altına alındığının sistematik örneğini hotels.com işbirliği ile çok açık görebiliyorsunuz. Bunları sürdürebilen bir yapıdan umutsuz olmak gayet doğal. Açıkçası asla önermeyeceğim bir hoteldir. Lütfen konaklama hizmeti sunanların doğruluklarını gözden geçirin. İnsanlar oraya gidip umduğunu bulmadığı durumlarda hotel yetkilileri ile kavga pozisyonuna düşmek istemiyor. O nedenle haklarını talep edemiyor. Buradan bu yorumları yapıyoruz ama aslolan çözüm olmalı. Böyle kötü ve yanıltıcı konaklama hizmeti verenlere yaptırımınız olmalı. Aksi durumda buna ortak olmakla evrensel hukuka aykırı davranmış olursunuz.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet
Tam bir fiyasko. İnternet sayfasında gösterilen oda ile verilen oda farklı. Dört kişilik oda alıp üstüste 4 kişi 12 metrekarede yaşadık. Doğru düzgün açıklama bile yapılmadı. Türk turizminin nereye gittiği sunulan hizmetten anlaşılıyor.
Stayed 2 nights in Jun 2017

8/10 Good

Funda, Goslar

Liked: Staff & service, property conditions & facilities, room comfort
Hotel sehr zentral in sultanahmet...Sauberkeit verbesserungswürdig, jedoch sehr nettes Personal...Sehr hilfsbereit...gerne wieder

4/10 Poor

arden, Paris

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel bien desservi par les transports en communs.
La chambre est très sombre, la nuisance sonore en permanence, résonance des minarets 06:06 et 07:45 du matin.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one!
Nice breakfast, helpful staff, the best location if i have a chance to visit Istanbul again I will stay here again for sure.

10/10 Excellent

Fernando, España

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small hotel next to Hagia Sophia
Small hotel, but very well situated, very close to Hagia Sophia and Sultanahmet. There is no elevator, but the very friendly staff helped us to carry the luggage. Nice room, decorated in kind of Turkish style, and roof terrace with excellent views of Hagia Sophia and the Blue Mosque. Good breakfast, and excellent ratio quality/price. In addition, they arranged us an affordable and very efficient private transfer to the airport.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

adriana, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities
estupenda ubicación
Habitación pequeña pero todo muy bien. Muy amable el señor de recepción. Excelente desayuno

10/10 Excellent

riikka, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahtava viikonloppu Istanbulissa
Vietimme juuri mahtavan viikonlopun Istanbulissa. Majoituimme mainiossa hotelli Kervanissa, joka sijaitsi kirjaimellisesti keskellä vanhan kaupungin upeimpia nähtävyyksiä. Hagia Sofia näkyi hotellihuoneestamme, ja Sininen moskeija terassilta. Kervan on sympaattinen viiden huoneen hotelli, joka ei rappujen takia sovellu liikuntarajoitteisille. Huoneemme sijaitsi hotellin ylimmässä kerroksessa. Huone oli todella siisti ja tilava, wifikin toimi (paitsi hitaammin ilta-aikaan). Aamiainen nautittiin hotellin viereisessä kahvila Omarissa. Ainoa miinus sijainnissa oli varhaisaamun rukouskutsut, joita tosin ei voi Istanbulissa välttää. :) We spent a lovely weekend in Istanbul. Hotel was literally situated in the middle of the main attractions, and it was easy to find. Our room was clean and spacious, and had amazing view towards Hagia Sofia. Breakfast in the cafe Omar next door was excellent, and service was really friendly. Area was really peaceful during night time, only early in the morning you could not avoid hearing islamic prayer calls. I wouldn't recommend this hotel to someone with physical impairments, due to the stairs.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt familjärt hotell
Trevligt litet familjärt hotell med närhet till Hagia Sofia. Mysig restaurang intill där man äter frukost.Trevlig personal med god service.Nära till spårvagn, bazaar och hamam.

10/10 Excellent

Håkan, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt och bra litet hotell med fantastiskt läge
Ett mycket trevligt hotell alldeles intill Hagia Sofia i hjärtat av det klassiska Konstantinopel/Istanbul. Mycket trevlig och hjälpsam personal och god frukost. Vi är helnöjda och kommer själva att återkomma.

10/10 Excellent

Efrén Rodríguez, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Todo lo que pueda decir del hotel se quedará corto, inmejorable situación (vistas desde la habitación y la terraza a Santa Sofía y Mezquita Azul, cisterna a 5 minutos y Topkapi a 10 minutos a pie), desayuno abundante, habitaciones limpias y sobre todo, maravilloso trato por parte del dueño. Tuvimos un problema con las maletas durante nuestra conexión (se quedaron en París) y gracias al dueño del hotel conseguimos solucionar el problema, el trato fue inmejorable y no podemos estar más agradecidos. Cuando volvamos nos quedaremos en el mismo hotel sin dudarlo.

10/10 Excellent

C&C Travelteam, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hotel mit viel Charme und netten Besitzer
Das Hotel hat nur 5 Zimmer, sehr persönlicher und netter Service. Grosszügiges türkisches Frühstück im Restaurant Omar, direkt nebenan. Da kann man auch draussen sitzen. Das Frühstück war im Zimmerpreis inklusive. Genialer Standort extrem Zentral, viele Sehenswürdigkeiten schnell zu Fuss erreichbar. 2 Min von der Hagia Sophia,, 5 Min zur blauen Moschee, 30 Sek zur Zisterne :o). Wir werden bei unserem nächsten Istanbul Trip wieder hier wohnen.

10/10 Excellent

Nathalie, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour à Istanbul
Petit Hôtel trés bien situé entre Sainte Sophie et la Mosquée bleue. Situation idéale pour visiter, déco trés sympa. Personnel trés accueillant. Possibilité de navette pour le transfert aéroport. Conseil et réservation de visite à la réception trés utile. Personnel attentionné et trés disponible. En un mot séjour parfait. Je recommande cet hôtel.