Reception
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Reviews of Liv City Hotels

Liv City Hotels
Basin Ekspress Yolu No 2 Halkali, Istanbul, Istanbul

Reviews

8.0

Very Good

Rating 10 - Excellent. 23 out of 80 reviews" "
Rating 8 - Good. 41 out of 80 reviews" "
Rating 6 - Okay. 8 out of 80 reviews" "
Rating 4 - Poor. 2 out of 80 reviews" "
Rating 2 - Terrible. 6 out of 80 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Haider

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Özgür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Hesham

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was very hot and when you try to turn on the air condition it is set for heating even when you switich to cool
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
I tried the hotel one night only and the room cleaned and ok, just the breakfast no have much food
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About the shutlle from the airport we need to know More about that. Please do not tell us talk with hotel because most of the time we do not have phone in that country.

10/10 Excellent

Ghassan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel better than home.
My wife and I stayed one day in this hotel, we had very comfortable stay, the room is spacious, clean,wash room is excellent, close to Ataturk airport,staff very helpful and speak good english, breakfast is good. I highly recommend this hotel .

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than advertised
Very clean and a lot nicer than the rating, this holiday in express is awesome ✈️

4/10 Poor

Wow, The City Beautiful

Disliked: Staff & service, property conditions & facilities, room comfort
Go Someplace else
Stayed at this hotel because we had to. Bad experience started with airport pick-up. I had called the hotel so they knew there was someone waiting. The shuttle bus didn't stop, but rolled by at 10 mph. I had to run after it & bang on the side to get the driver to stop. The attitude of the staff was very much stuck in the old school way of doing things...letting people cut in line, paying attention only to friends, ignoring simple request bc they thought they knew better. An example of this is when they called a taxi for me. The taxi driver started the meter on the night rate (twice the rate), When I questioned the staff, he said "Sometime that happens. They haven't had a raise in over a year." If they were really interested in helping their customers they would have acted on behalf of their customer to insure that they didn't get rip-off by one of their recommended vendors. Location was bad - no access to public transport, and not a lot to eat around there. You'd be better of staying some place else.

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Nice new hotel in the middle of nowhere
Stopover...hotel was nice, quite new. room was very nice and ok size. staff were ok. would suggest double checking on airport transfer claim as we waited for the non arriving shuttle for 25 minutes and in the end got a taxi - however hotel did reimburse us

10/10 Excellent

KHURSHED, BIRMINGHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STOP OVER 8 HRS.
FREE SHUTTLE BUS IS EVERY HOUR FROM 7 A.M.

8/10 Good

Josh, New York

Liked: Cleanliness, property conditions & facilities
Good Hotel Option But Beware Shuttle Costs
This is a well-priced airport hotel option. Rooms are clean, well taken care of, and with good facilities. Breakfast, which was included, was surprisingly good. One major drawback is the lack of regular shuttles run to and from the airport - website promised a shuttle but that is deceiving since it only runs at certain hours and not throughout busy mornings and afternoons. We had to pay for two taxis - one from the airport and one to the airport - if we had known about this extra charge, we likely would have stayed elsewhere.

8/10 Good

ogay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one night stay
My room was so hot. It did not have ac as mentioned in the facilities the hotel has. The hotel was nice and clean but breakfast was horrible.

8/10 Good

William, Rothschild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near airport.
Noisy at times when people came in and banged on door plus letting door slam when leaving.

10/10 Excellent

Drrakin, Darmstadt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing good
I had to stay one night next to the airport do to late arrival and next days early flght. The room was clean and comfortable. Next morning within 10 minutes I was at the airport.
Response from Serdar Zafer Celik on Oct 30, 2015
Dear Drrakin, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel.

8/10 Good

H. Taee, PEORIA. ARIZONA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel is very nice from the outside and the inside, the beds are comfortable, the rooms are very clean, the breakfast is great, The shuttle from the airport to the hotel and vice versa is accurate. The only thing that I didn't like was the location, it is very far from The historic area, but I believe it is designed for people who are laying over or passing through turkey. The front desk staff speaks English and they are very helpful in finding a taxi or getting directions and they.
Response from Serdar Zafer Celik on Oct 30, 2015
Dear Taee, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay for business specially.
Great stay, Good neighborhood, very comfortable and clean, brand new property. Staff needs more professionalism specially restaurant people though they were very nice trying to do their best, but lacked experience. The lady at the front desk this time was very unfriendly and impolite. Maybe because it was her night shift, but tha still does not account for it.
Response from Serdar Zafer Celik on Jan 2, 2016
Dear Guest, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. We continue to work staff training for provide a better service to our guests Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Holiday Inn Express Istanbul Airport Management

8/10 Good

Khaled, usa

Liked: Cleanliness, property conditions & facilities, room comfort
small & clean but nothing in the neighborhood
I was there for 2 nights transit-ting via Istanbul and visiting a friend. The hotel was clean and nice. The WIFI stops after while so you have to log in with password very often which was annoying. The staff was friendly. I did not have a chance to catch the breakfast as i slept. in Summary, clean nice small room, very cost effective hotel for transient.
Response from Serdar Zafer Celik on Jan 2, 2016
Dear Khaled, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Holiday Inn Express Istanbul Airport Management

8/10 Good

fuad, co.usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over night at holiday inn
service was good rooms small but comfortable staff is very nice
Response from Serdar Zafer Celik on Jan 2, 2016
Dear Fuad, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Holiday Inn Express Istanbul Airport Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and comfort but no amenity goods available.
Response from Serdar Zafer Celik on Oct 28, 2015
Dear Guest, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good hotel, very nice room, close to the airport but still in the city
Response from Serdar Zafer Celik on Oct 30, 2015
Dear Guest, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Hol

8/10 Good

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for the buck but location stinks
Excellent hotel with outstanding service but poor location--there's a open air sewage drain right across the hotel, so you will experience foul air if you walk out for a stroll!! Smell is not so obvious right at the hotel main entrance but you will smell it as soon as you walk out of the hotel. Also there are no non-smoking rooms which was a bummer, but otherwise the hotel is new and the staff is outstanding -- they really go out of their way to help you. This hotel is close to the airport and provide free shuttle back and forth, plus breakfast, so if you add it's a real bargain. We were just looking for an overnight stay as we had missed our flight so this worked out just fine. If you are on a tight budget this may still be the hotel for you, despite the sewage.
Response from Serdar Zafer Celik on Jan 2, 2016
Dear Asim, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Holiday Inn Express Istanbul Airport Management

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time at holiday inn
The room is very comfortable and cleaned, I stayed for more than ten days, and planning to expand, but its location is close to airport but far from the city, and their is no shop around it, the price is affordable, I'm having a good time.
Response from Serdar Zafer Celik on Jan 2, 2016
Dear Mahmoud, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Holiday Inn Express Istanbul Airport Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation close to airport
I stayed here for one night before an early morning flight. The staff is very courteous, rooms are very clean and comfortable. Compared to other Holiday Inns, the overall quality is top-notch. I would recommend this place for short stays around the airport and even for short sight seeing trips to Istanbul.
Response from Serdar Zafer Celik on Oct 28, 2015
Dear Guest, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Hol

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here because it was close to the airport and extended a day and went to the city. The hotel is new and very clean and comfortable. The desk was helpful. The restaurant had a decent dinner but a sad breakfast, enough to get buy though. My only complaint is it is not near public transportation and the shuttle service is on a specific and limited schedule.
Response from Serdar Zafer Celik on Jan 2, 2016
Dear Guest, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Holiday Inn Express Istanbul Airport Management

8/10 Good

Asif, San Jose California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for a 1 night stay
This is a new hotel. Everything was fine until we check out. Hotel was trying to charge us extra 100 Lira for the 3rd person in the room even though we booked the hotel and prepaid for the room for 3 people. Hotel was unable to find the reservation for 3 people. It was fine once I showed them the reservation printout stating 3 people on the reservation. The free airport shuttle runs only on scheduled time. If you arrive at the airport and expecting a shuttle, good luck. We waiting 30 minutes and decided to take a taxi instead. It cost 17Lira to the hotel. This is a hotel for a short 1-night stay since it is far from Sultan Ahmed. I would stay here again.
Response from Serdar Zafer Celik on Jan 2, 2016
Dear Asif, First of all thank you very much for your choosing and staying at Holiday Inn Express Istanbul Airport Hotel. Your valuable points are important to us. Our purposel is provide a better service for you. In this regard,your points will be one of our principles to move forward with our quality of service. Our wish to welcome you again in Holiday Inn Express Istanbul Airport Hotel. Holiday Inn Express Istanbul Airport Management

10/10 Excellent

Mehti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok iyi
Çok güzel teşekkürler
Stayed 2 nights in Jan 2024

10/10 Excellent

Özge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey gayet güzel fakat kahve veya çay artırılabilir ve su ☺️
Stayed 1 night in Dec 2023

10/10 Excellent

Mehmet

Stayed 1 night in Nov 2023

10/10 Excellent

Gamze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memnun kaldık
Stayed 1 night in Sep 2023

8/10 Good

inci

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok ferah ve rahat … pozitif enerji aldim… tavsiye ederim
Stayed 1 night in Jun 2022

2/10 Terrible

Mesut engin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Cagla

Traveled with family
tamamen yenilenmesi gerektiğini düşünüyrm..
halilar pis görünümlü, lekeli... kahvaltı vasat.. konumu merkezi yerde.. banyo cook küçük.. bir günlük katlanabilinir.. express olması kalitesiz demek olmamalı
Stayed 2 nights in Oct 2021

8/10 Good

Erol

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Leyla

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Gürültü
205 nolu odada kaldım. 5-10 dk da bir durup yeniden başlayan bir gürültü vardı. Berbattı , uyuyamadım. Sabahta aynı gürültü devam etti.otelin adına yakıpmadıı
Stayed 1 night in Oct 2021

8/10 Good

YALÇIN

Stayed 1 night in Sep 2021

2/10 Terrible

Rasim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bakıma ihtiyacı var ve Holiday kalitesini tasimiyo
Stayed 1 night in Aug 2021

8/10 Good

Mohammad

Traveled with family
Liked: Property conditions & facilities, room comfort
Correct
En rapport qualité prix bien ++ Petit déjeuné copieux service restauration pas très accueillant et radin Réception sont très agréables Parking très bien
Stayed 1 night in Aug 2021

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Magd

Liked: Staff & service
Stayed 9 nights in Aug 2021

10/10 Excellent

Yunus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
konforlu sessiz fakat yemek imkani ve ulaşım kısıtlı, ayrıca camlar ufak.
Stayed 4 nights in Jul 2021

8/10 Good

hüseyin

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Sinan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Zeynep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzeldi.. Oda temiz ve ferah.. Yemeklerde güzeldi beğendim
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Girişte resepsiyonda çok bekledik kız çok uyuşuktu içeri girerken hoşgeldiniz bile demiyor niye geldiniz diye bakar gibi bana bi çalışan var, odagüzel ama eksikler çok terlik havlu hepsini telefonla istedim yani böyle bi otele yakışmayan hizmet diyorum
Stayed 1 night in Apr 2021

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Genel anlamda iyi bir deneyimdi
Stayed 1 night in Mar 2021

6/10 Okay

Ceyhun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Metin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021