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This hotel had so much to offer and the entire staff was excellent. From the moment we arrived, we were treated so well at check in. Everyone was pleasant and eager to make our stay wonderful. There was a nice selection of restaurants, and the hotel grounds, pool areas and beach were beautiful and well maintained.
Great hotel, we stayed for 2 nights and had a great experience. Wonderful staff and nice accommodations with an ocean view. Highly recommended.
Gary
Stayed 2 nights in Apr 2024
4/10 Poor
Jeremy
Traveled with family
Apr 19, 2024
Liked: Cleanliness
This resort has so much potential but is showing it's age. Really surprised after the stay to see how much we were charged in fees. Resort fee, self parking fee....etc were almost $80/night The payment computer system crashed the whole time we were there so we couldn't pay with cash or credit card. Nice hotel but price and hidden fees are very misaligned with the experience.
Just returned from the Omni Plantation at Amelia Island. Overall it was a very good trip. We had a standard room with two queen beds. The resort is great. Beautiful ocean views all around. Staff is great and very helpful. Overall a great place for a family ocean vacation.
A few things to improve: parking is kind of a pain. If you self park you must use their parking deck. Not convenient to anything. Also while I don’t consider myself a coffee snob, the coffe they serve on property (Stance I think) is almost undrinkable. Other than that, it’s a great place. It also handles big spring break crowds very well.
Hotel and rooms are very outdated. Room had a very musky smell. I could also here everything from the next rooms (entire conversations, baby crying). I could also hear noisy guests outside coming in and out. Property and grounds are beautiful as well as ocean views. Staff at restaurant and bar were great.
This was a very relaxing trip for a quick getaway weekend. We didn't have to leave the hotel, but we chose to check out the Saturday market and art fair downtown. We would definitely come back and bring the kids.
Lot of walking to another building. Trouble finding our room. Very small bathroom. Shower floor tile needed to be cleaned. Alarm went off for extended time on Monday night. TV and internet went out all night Tuesday night. Charge for room much too high for what you get! Probably will not return!
The property was under a lot of construction but it was fine. The pool area is nice and there are several restaurant options. The kids enjoyed the amenities such as min-golf, roasting marshmallows, pickleball, tennis, the playground.
Ladies at the Seaglass bar were extraordinary - just super nice and accommodating. Was in a room with an adjoining door and it was very easy to hear the TV/noise coming from there. Front desk did address it.
janice
Stayed 1 night in Jan 2024
10/10 Excellent
Amie, Estero
Traveled with family and small children, Traveled with family
This is a beautiful property. The food and service was good. We did feel, however, that the hotel was maybe too big with destinations that were far away. We had to ride the "on demand" shuttle which was supposed to take 3-5 minutes but usually took 20 minutes. We had difficulty turning on the water in the shower on the last day and the blow dryer was lame. The walls were thin and we could hear a baby crying next door and people walking and talking in the hallway.
There was extensive construction going on and no notice was given of that. It was replacing the parking and driveway and roof work. It started at 5am and was right below our room. We were supposed to stay 6 nights and left after one.