Ratings based on 945 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom birmingham, al

Great hotel right on the beach

Posted Mar 29, 2015
Excellent vibe, great spa and hotel setting. Really cool area with some excellent food and bars. Great golf down the road and very attentive staff at the hotel. I plan to return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Beautiful hotel, beautiful stretch of beach, walking distance to restaurants and shops. In room drinks and snacks included in your resort fees.
Comment from Hotel Management
Mar 24, 2015 by Hotel Manager, Hotel Management
Thank you for choosing to stay at One Ocean Resort & Spa. I am pleased to hear that our beachfront location and in-room amenities left a lasting impression with you. Our location is convenient for guests looking to explore Atlantic Beach and I am glad that you took advantage of this. I look forward to your next visit! Regards, Sean Gazey
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
Pros: everything
Staff, were very professional and assisted in every way, If you want a care free stay with all the benefits this is the palce
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Thank you for choosing One Ocean Resort & Spa. We appreciate your comments regarding our staff, as providing our guests with personalized service is the top priority at our resort. Please come visit us again soon whether for business or pleasure. We hope you had a chance to experience our signature restaurant Azurea. Regards, Sean Gazey
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location with high service touch

Posted Mar 9, 2015
Hotel is right on the beach. Service was outstanding. Food was very good. Room was very nice except the bathroom was small and we did not get a room with a view as promised in the reservation.
Comment from Hotel Management
Mar 13, 2015 by Hotel Manager, Hotel Management
Thank you for your review of One Ocean Resort & Spa. Through seamless check-in and intuitive Docent service we strive to provide exemplary customer service – I am glad that you enjoyed it! Due to the original structure of the resort, several of the design aspects, including the bathroom layout, could not be modified during the renovation. We appreciate your invaluable feedback and look forward to your future visits. Regards, Sean Gazey
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Annapolis, Md.

very nice hotel, too many extra charges ie valet

Posted Jan 20, 2015
Very nice employees, great location, close to the beach and all the restaurants.
Comment from Hotel Management
Jan 23, 2015 by Sileshi, Hotel Management
Thank you for your review of One Ocean Resort & Spa. We appreciate your kind words regarding our staff and we hope you will be joining us again on your next visit to Atlantic Beach. Regards, Sileshi Mengiste
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Everything was great, specialty the staff. Close to the beach and the town.
Comment from Hotel Management
Jan 23, 2015 by Sileshi, Hotel Management
Thank you for your review of One Ocean Resort & Spa. I am pleased to hear our staff left a lasting impression on you. Please come visit us again on your next visit to Atlantic Beach! Regards, Sileshi Mengiste
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service and next to beach!

Posted Jan 15, 2015
Had a great time. Would recommend this hotel, service was great.
Comment from Hotel Management
Jan 23, 2015 by Sileshi, Hotel Management
Thank you for your wonderful review of One Ocean Resort & Spa. I am glad to hear that you enjoyed our charming location and luxury accommodations. I look forward to your next visit to Atlantic Beach! Regards, Sileshi Mengiste
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jacksonville, fl

Best overall hotel experience

Posted Jan 11, 2015
I can't say enought about the staff friendliness, exquisite atmosphere, and high level of personal service; and, it is on the beach! Great stay!
Comment from Hotel Management
Jan 19, 2015 by Sileshi, Hotel Management
Thank you for your wonderful review of One Ocean Resort & Spa. I am delighted to hear that you enjoyed our charming location within walking distance of premier shopping, dining and entertainment. Our beachfront location is perfect for travelers looking to find a relaxing weekend getaway – I am happy that you enjoyed it! I look forward to your future visits, and I sincerely appreciate your feedback. Regards, Sileshi Mengiste
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nc

nice hotel on beach.

Posted Jan 7, 2015
Enjoyed hotel- resort fee and parking fee were a bit high.
Comment from Hotel Management
Jan 19, 2015 by Sileshi, Hotel Management
Thank you for your review of One Ocean Resort & Spa. Our resort fee ensures that our guests never have to lift a finger with seamless check-in, personalized Docent service and valet parking. Thank you for enjoying your time in Atlantic Beach with your stay at One Ocean Resort & Spa, and I look forward to your next visit. Regards, Sileshi Mengiste
4 out of 5
by A verified traveler

Perfect hotel were it not for the tacked on fees

Posted Jan 7, 2015
Pros: Room comfort and professionalism of staff
Cons: The room rate should reflect your daily cost - that way there is no misunderstanding.
Location: Plenty of restaurants nearby - and the hotel is on the beach
Beautiful property on the beach in Jacksonville. Service, amenities and cleanliness are top notch. Location on the beach with plenty of restaurants nearby is a plus. Decent exercise room. Spa. Restaurant with great food. Outdoor pool. There's a lot to like. But when you make the reservation, be sure to factor in $27 per night "resort fee" and $27 per night valet parking. If the resort fee is non-negotiable, why won't the hotel just allow the room rate to reflect that. I sense that they can make the rate look competitive with other hotels on 3rd party sites like Expedia but most customers won't know about the resort fee until they arrive at the hotel - that is unless you read the fine print ahead of time. Regarding the parking, there is no self parking on the property. If you want your car parked on the property, you will pay $27 per night to valet your car. You can park on the street but parking is hard to come by at busy times like weekends and holidays as there is a lot of activity near the hotel.
Comment from Hotel Management
Jan 19, 2015 by Sileshi, Hotel Management
Thank you for your review of One Ocean Resort & Spa. The resort fee allows for our personalized Docent service, seamless check-in and valet service, intended to provide a memorable and luxurious experience tailored to your preferences. We are always looking for ways to improve our guest experiences and appreciate your invaluable feedback. Regards, Sileshi Mengiste