Exterior

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
70 S 200 W, Kanab, UT

Reviews

7.2

Good

Rating 10 - Excellent. 259 out of 1011 reviews" "
Rating 8 - Good. 323 out of 1011 reviews" "
Rating 6 - Okay. 202 out of 1011 reviews" "
Rating 4 - Poor. 123 out of 1011 reviews" "
Rating 2 - Terrible. 104 out of 1011 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Sonya

Traveled with family and small children, Business traveler
Clean rooms
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 25, 2024
Thank you for your feedback! We’re glad you appreciated the cleanliness of our rooms. We’ll strive to improve further. Hope to welcome you back soon for an even better experience!

6/10 Okay

Elaine

Traveled with partner
Liked: Cleanliness
Check in was ok. Did not direct us to our room. Vaguely point across the parking lot and said it over there. So were about 20 other rooms. Clerk was unfamiliar with area when asked about good places to eat. We found a great restaurant downtown on our own. We appreciated having guest laundry however it was outside at the end of the building and was not balanced. Water leaked all over the sidewalk while the machine ran. Cost was $6 per load then wanted to charge $2 for the soap.
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 22, 2024
Thank you for your feedback. We're sorry for the inconveniences and will improve our directions and local knowledge. Glad you found a great restaurant! We'll address the laundry issues promptly. Hope to see you again!

8/10 Good

Gavin

All fine. $54 for one night, one person, was appropriate.
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 22, 2024
Thank you for your positive feedback! We're delighted you found our pricing suitable. We look forward to welcoming you back soon for another pleasant stay.

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great, affordable place!
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 22, 2024
Thank you for your glowing review! We're thrilled you enjoyed your stay. Your feedback means the world to us. We can't wait to welcome you back soon!

8/10 Good

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and quiet.
Stayed 2 nights in May 2024
Response from Rodeway Inn Staff on May 21, 2024
Thank you for your positive feedback! We're delighted to hear that you found your stay convenient and peaceful. We'd love to welcome you back soon!

6/10 Okay

Christine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lack of space for clothing. Fly in the room. Tub in bathroom looked old and tired. Hotel could use update. Price was great under a $100. The town of Kanab is great with friendly people and walkable neighborhood restaurants near by. You get what you pay for.
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 19, 2024
Thank you for your feedback! We appreciate your comments and will address the concerns. We're glad you enjoyed Kanab and our pricing. We hope to welcome you back soon!

2/10 Terrible

Clayton, Tucson

Traveled with group
Disliked: Staff & service
We were in an auto accident and could not make or reservation. Called the property and explained that my friend was injured in the accident and could not make it to their property. The reply was…we are going to charge you for the two rooms, it’s our policy if you don’t cancel 24 hours prior. Really insensitive…do not recommend this property
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 19, 2024
I'm truly sorry for your experience. We deeply regret our insensitivity during your distressing situation. We value your feedback and will review our policies. Please consider giving us another chance. Thank you.

2/10 Terrible

Rhiannon

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was run down even though it was “Newly Renovated” it had holes in the wall a blood stain on the carpet and the beds were made terrible and one bed had a old curtain as a decoration
Stayed 2 nights in May 2024
Response from Rodeway Inn Staff on May 19, 2024
Thank you for sharing your experience. We're sorry to hear about your disappointment. Your feedback is valuable, and we'll address these issues immediately. We hope you'll give us another chance to exceed your expectations.

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value accommodations. I didn’t expect much a as the price was quite inexpensive but the room was ok, bed was comfortable enough and everyone was quiet enough for a good nights sleep.
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 19, 2024
Thank you for your review! We’re glad you found good value and had a comfortable stay. We appreciate your feedback and look forward to welcoming you back soon!

8/10 Good

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 7 nights in Apr 2024
Response from Rodeway Inn Staff on May 14, 2024
Thank you for your feedback! We're thrilled you enjoyed your stay. If there's anything we can improve, please let us know. We'd love to welcome you back soon!

2/10 Terrible

Yi-Nei

Disliked: Cleanliness, property conditions & facilities
The first room they gave us was dirty. The floors had not been vacuumed and there was poop on the toilet. The second room they gave us was also not clean. There was hair all over the bathroom floor and the carpet had not been vacuumed either. I don’t mind older looking hotels but it has to be clean. I DO NOT recommend staying here.
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 17, 2024
We sincerely apologize for the cleanliness issues you encountered. This is not our standard. Thank you for your feedback; we'll address this immediately. We hope you'll give us another chance to improve.

10/10 Excellent

Mark

Unique and perfectly functional
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 14, 2024
Thank you for your kind words! We're thrilled you enjoyed your stay. Your feedback is valuable to us. Should you need anything in the future, please don't hesitate to reach out. Looking forward to welcoming you back soon!

10/10 Excellent

Soo, Las vegas

Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 17, 2024
Thank you so much for your wonderful review! We're thrilled you had a great experience. We look forward to welcoming you back soon. Your kind words mean the world to us!

6/10 Okay

Ray

Business traveler, Traveled with partner
Liked: Cleanliness
hot tube looked like it hasn't worked in years. pool very cool. very limted breakfast choice. no in side seating.
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 14, 2024
Thank you for your feedback! We're currently working on reopening the hot tub and pool for the upcoming seasons. We appreciate your understanding and hope to welcome you back soon!

6/10 Okay

Ben

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Bathrooms were not clean
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 12, 2024
Thank you for your feedback. We're sorry to hear about your experience. Rest assured, we'll address the cleanliness issue promptly. We hope to welcome you back for an improved stay!

2/10 Terrible

Jeffery

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled bad, hairs in shower tub, lobby smelled bad and everything look make shift, kin of scary, worker refused to give a receipt for cash hold There are better places to stay im sure
Response from Rodeway Inn Staff on May 12, 2024
We're truly sorry for the inconveniences you experienced. Your feedback helps us improve. Please accept our apologies. We'd love the chance to make it up to you.

6/10 Okay

Miriam

Traveled with partner
Liked: Cleanliness
The location was good, we stayed 2 nights, the first night was packed really noisy, walls are very thin, the beds were comfortable, the place overal was clean, Ok for the price.
Stayed 2 nights in May 2024
Response from Rodeway Inn Staff on May 12, 2024
Thank you for sharing your experience. We're glad you appreciated our location and comfortable beds. We apologize for any noise disturbances and value your feedback. We hope to welcome you back soon!

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service
Had everything we needed for a great price
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 8, 2024
Thank you for your kind review! We're thrilled you found everything you needed at a great price. Your satisfaction means the world to us. We can't wait to welcome you back soon!

4/10 Poor

Darrel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I normally try to leave honest responses to these. But after traveling as much as we do, I realize thay your establishment lacks so many things that we consider standard in a lodging establishment. Paint needs attention, terrible squeaky floors, dirty shower area and beds that arent fit for humans to get a decent nights rest. If we ever travel to Kanab in the future we surely wont be staying at this establishment! You have a lot of work to make this,a place people want to return to. Sincerely, Darrel and Peggy Lacrosse, Wi..
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 7, 2024
Thank you for sharing your honest feedback. We apologize for the inconvenience you experienced. We take your comments seriously and will address these issues promptly. We hope you reconsider and give us another chance.

8/10 Good

gonen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on May 7, 2024
Thank you for your review! We appreciate your feedback. If there's anything specific we can improve on to earn that extra star next time, please let us know. We hope to welcome you back soon!

10/10 Excellent

Esther Gudrun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein angenehmer Aufenthalt. Freundlicher Empfang und alles hat funktioniert.
Stayed 1 night in May 2024
Response from Rodeway Inn Staff on May 7, 2024
Danke für Ihre netten Worte! Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten. Es ist schön zu hören, dass Sie unseren freundlichen Empfang und den reibungslosen Ablauf geschätzt haben. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness
quiet decent hotel for the price. limited breakfast items, but it's something.
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 30, 2024
Thank you for your feedback! We're glad you found our hotel quiet and decent for the price. We'll consider expanding our breakfast options. We hope to welcome you back soon!

8/10 Good

jay

Traveled with partner
Disliked: Amenities
Good bed and you get what you're paying for
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 30, 2024
Thank you for your review! We're thrilled you enjoyed the comfortable bed. If there's anything we can improve to earn that extra star next time, let us know. We hope to welcome you back soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take pets
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 30, 2024
Thank you for your fantastic review! We're thrilled you enjoyed your stay with us and appreciated our pet-friendly environment. Can't wait to welcome you and your furry friend again soon!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful owners
Stayed 4 nights in Apr 2024
Response from Rodeway Inn Staff on Apr 30, 2024
Thank you for your kind words! We're thrilled you found us friendly and helpful. Your feedback means a lot. We're here for you anytime. Looking forward to your next visit!

8/10 Good

Hok Keung

Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 30, 2024
Thank you for your feedback! We're thrilled you enjoyed your stay overall. Your insights are valuable, and we'll strive to make improvements. We'd love to welcome you back soon!

8/10 Good

Scott, LOXAHATCHEE

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, room comfortable. Do be aware, if you have a pet with you, you have to declare that at check-in. Even though I specified the presence of a pet on the Expedia website, that info does not forward to the hotel, apparently. I was charged an extra $20 for the pet and was assigned a "dog room". The room was fine but I thought $20 to vacuum up a bit of fur on the carpet was a little much- but I guess there are those who don't have such well-mannered dogs as I do and they are accounting for those. Still-. I read on the agreement if one does not disclose the presence of the pet, they'll whack you with a very formidable fee, I think it was $300! So pet owners beware, make sure you tell them you have a pet. Otherwise it was decent and typical. Cheers.
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 30, 2024
Thank you for sharing your experience. We appreciate your feedback and apologize for any inconvenience regarding the pet fee. We'll ensure better communication in the future. We hope to welcome you back soon!

2/10 Terrible

Douglas, RESERVE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was suppose to have a refrigerator and microwave. Checked in and the refrigerator was not working. Went back to office, and it took the person to go thru 3 other rooms to find a refrigerator that was working. One of the rooms didn't have a microwave in it. They changed us to the room where refrigerator worked. Shortly after moving to the new room, we found two dirty washcloths in the bathroom from a previous guest. Later that evening, discovered that there was not a smoke detector in the room. The toilet seat was very loose and about ready to fall off. The entire property was dirty, including the parking lot and walkways.
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 23, 2024
Thank you for sharing your experience. We're sincerely sorry for the inconveniences you encountered. Your feedback is invaluable, and we're addressing these issues promptly. We hope to welcome you back for a much-improved stay.

2/10 Terrible

Kathleen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet needs cleaning, towels were stained and worn, along with the sheets. Tub was dirty. When you turned on the a/c, it smelled like cigarettes. Guest laundry were 2 machines out on the sidewalk and leaking all over the place.
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 23, 2024
We're truly sorry for your experience. Please accept our apologies for the inconvenience. We're addressing these issues promptly. We'd love to make it right for your next visit.

4/10 Poor

Nela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners seemed nice but the property looks shabby. Pool and hot tub was still closed in April. I was hoping at least a hot tub would be open since the weather was nice. Hotel could use some sprucing up. Breakfast included had nothing to offer, some bread and not sure where you would even sit to eat as there were no tables.
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 21, 2024
Thank you for sharing your experience. We appreciate your feedback and apologize for any inconvenience. We're actively working on improvements, including pool maintenance and breakfast enhancements. We'd love the chance to host you again.

10/10 Excellent

SHU MEI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,quick check in and reasonable price
Stayed 2 nights in Apr 2024
Response from Rodeway Inn Staff on Apr 21, 2024
Thank you for your kind words! We're thrilled you enjoyed our service and found the check-in process smooth. We hope to welcome you back soon for another pleasant stay!

8/10 Good

Aaron

Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on May 7, 2024
Thank you for sharing your feedback! We're thrilled you enjoyed your stay. If there's anything we can improve on to earn that fifth star, please let us know. We'd love to welcome you back

10/10 Excellent

Tyson

Liked: Cleanliness, amenities, property conditions & facilities
It’s great and affordable
Stayed 3 nights in Apr 2024
Response from Rodeway Inn Staff on Apr 17, 2024
Thank you for your positive feedback! We're thrilled you enjoyed your stay with us. If there's anything we can do to enhance your experience next time, just let us know!

2/10 Terrible

Ward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was dirty, and run down. Credit card information was taken with a weird homemade scanner glued to the front desk. "Breakfast available" meant no seating inside, in the climate of Southern Utah? We had to refuse the first room because of dirty plumbing, a hole in the wall, and filthy microwave. I wanted to cancel the whole stay, but had booked with Expedia and didn't know if we could refuse the booking.
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 17, 2024
Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered. Your feedback is invaluable, and we're taking immediate steps to address them. We hope you'll give us another chance to exceed your expectations.

6/10 Okay

MICHAEL L BRENDA L

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
beautiful view, friendly and helpful! Pretty much liked everything, would definitely stay there again!
Stayed 2 nights in Apr 2024
Response from Rodeway Inn Staff on Apr 17, 2024
Thank you for your kind words! We're thrilled you enjoyed our view and found our staff friendly. We can't wait to welcome you back for another wonderful stay!

4/10 Poor

Blaine

Stayed 3 nights in Apr 2024
Response from Rodeway Inn Staff on May 8, 2024
We're genuinely sorry to hear about your experience. Your feedback helps us improve. We'd love a chance to make it right on your next visit. Thank you for sharing your thoughts.

8/10 Good

Krissa, easthampton

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty rooms, crack in wall, pillows yellow and stained, towels dinghy....yucky all around.
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 15, 2024
We're truly sorry to hear about your experience. Your feedback is invaluable, and we're addressing these issues promptly. We'd love the opportunity to make it up to you on your next visit!

8/10 Good

Lucie

Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on May 7, 2024
Thank you for your review! We appreciate your feedback and are glad you enjoyed your stay. If there's anything we can improve, please let us know. We'd love to welcome you back soon!

2/10 Terrible

Saurabh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1 broken bed 2 bad lighting 3. Dirty Toilet Bowl 4. Stained Comforter 5. Bad parking
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 15, 2024
We're truly sorry to hear about your experience. Your feedback is invaluable to us. We've taken note of your concerns and will address them promptly. We'd love another chance to impress you.

8/10 Good

Vincent, Lethbridge

Traveled with family
Liked: Cleanliness, staff & service
We booked this as a place to stay for visiting Zion. It's closer to the eastern Zion entrance, and the visitor center is on the west side, so it does require a bit of a drive, but, at least for us, we found that was also reflected in the cost per night being lower. It's clean, a bit dated, and the beds are OK. So, it's a place to spend the night when visiting the natural wonders that are in the area.
Stayed 2 nights in Mar 2024
Response from Rodeway Inn Staff on Apr 15, 2024
Thank you for choosing our lodge for your visit to Zion! We're glad you appreciated the proximity and value. We'll keep working to improve and hope to host you again soon!

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, but it met all of my needs. It was clean the bed was comfortable and the ac and heating worked. It had a shower tub combo with hot and cold running water. Soap is supplied, but you will need to bring your own shampoo and conditioner. A market is nearby to purchase. I would recommend this property to friends and family on a budget.
Stayed 5 nights in Apr 2024
Response from Rodeway Inn Staff on Apr 6, 2024
Thank you for your kind review! We're delighted to hear that our property met your needs. Your recommendation means a lot. We'll take your feedback into account and hope to welcome you back soon!

4/10 Poor

Jason

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At least there were no bedbugs.
Stayed 2 nights in Apr 2024
Response from Rodeway Inn Staff on Apr 6, 2024
Thank you for sharing your feedback! We appreciate your honesty. We'll ensure our standards meet your expectations next time. We'd love another chance to impress you.

6/10 Okay

Kathryn

Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 24, 2024
Thank you for sharing your experience with us. We value your feedback and apologize for any shortcomings. Please let us know how we can improve. We hope to welcome you back soon!

10/10 Excellent

Sherry

Liked: Staff & service
Affordable and accessible place to stay
Stayed 1 night in Apr 2024
Response from Rodeway Inn Staff on Apr 6, 2024
Thank you for your glowing review! We're thrilled to hear that you found our place affordable and accessible. We can't wait to welcome you back soon!

8/10 Good

joseph

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The place was ans expected and great value. The staff was friendly and it was clean. The only real complaint was that the beds were not very comfortable.
Stayed 1 night in Mar 2024
Response from hotel management on Apr 1, 2024
Thank you for the positive review, were glad to hear that your stay with us went well. We hope to welcome you back again soon!

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to sleep...good breakfast..no e folks..
Stayed 1 night in Mar 2024
Response from hotel management on Apr 1, 2024
Thank you for the positive review, were glad to hear that your stay with us went well. We hope to welcome you back again soon!

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly folks good food...nice place to sleep..
Stayed 1 night in Mar 2024
Response from hotel management on Apr 1, 2024
Thank you for the positive review, were glad to hear that your stay with us went well. We hope to welcome you back again soon!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set back from the main highway making it relatively quiet. Although a bit dated it had everything we needed including a microwave and fridge. The heater was slightly noisy but I’ve definitely had worse. The breakfast was an unexpected bonus. The staff were courteous and helpful. Overall a great value for budget travelers.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 31, 2024
Thank you for your detailed review! We're delighted you enjoyed our peaceful location and found our amenities convenient. We'll look into the heater noise. We'd love to welcome you back soon!

10/10 Excellent

Lizbeth'

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Apr 2, 2024
Thank you for your glowing review! We're thrilled to hear you had such a positive experience with us. Your feedback is invaluable, and we can't wait to welcome you back soon!

8/10 Good

Richard

Traveled with partner
Liked: Staff & service
the surrounding area was tired looking.The room was clean,but the property needs updating.
Stayed 1 night in Mar 2024
Response from Rodeway Inn Staff on Mar 29, 2024
Thank you for your feedback! We appreciate your honesty. We'll take your comments on board to improve. We hope you enjoyed your stay overall and would love to welcome you back soon!