Ratings based on 582 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Mar 23, 2015
Cons: having a bottle of water in the room when we arrived would have been good.
The staff were all friendly and helpful. The breakfast was good with lots of choices. The room was clean and comfortable. We would stay here again.
for Everyoneby A verified traveler
Posted Mar 18, 2015
The beds were very comfortable. I really like the sitting room seperate from the bedroom. The breakfast was good. The room was clean. I would definitely stay there again.
by A verified travelerfrom nebraska
okayPosted Mar 3, 2015
Pros: Staff was great
Cons: key system, elevators, dog area
Location: great location. close to many things
asked for 1st floor because we have a dog, and got fifth. Had trouble with keys, and had to keep going to the lobby to get re-keyed to get into the room. Dog park area is not the best.
for Everyoneby A verified travelerfrom los angeles
Great location in South Johnson CountyPosted Dec 26, 2014
Stayed during Christmas holiday, rooms were great and the staff was really friendly. It was only about 30% occupancy when we checked in, so we had a choice of rooms. Location is just south of I-435, easy to travel and close to our destinations.
for Familiesby Chrisfrom Cary
Not as pictured in the adPosted Dec 17, 2014 on Hotels.com
Fabulous service, rooms just ok sofa was very warn needs to be replaced. The commode ran on and off the whole time. The a/c unit is loud. A light by bed did not work. Housekeeping came after 4pm. Breakfast stale. Outside grounds need more attention. Check in area awkward. I have stayed at many Hyatt Hotels and this one is not up to par to the others. The staff was wonderful.
for Business Travelersby Kristinefrom Missouri
Very disappointed!Posted Dec 16, 2014 on Hotels.com
The staff was wonderful very friendly. The room did NOT come close to meeting my expectations. The carpet was coming up from the seam by the bathroom door. You could see that something was sticky all over the bathroom door; there were steak marks all over the tv like something was spilled on it & never cleaned up & when we pulled out the sleeper sofa there was yellow stains on the sheets. I was very disappointed with the room for $80 per night. I would expect to see these things at a cheap hotel but not at a Hyatt Place.
for Everyoneby A verified travelerfrom DC area
Posted Dec 10, 2014
Pros: Breakfast bar, spacious room, friendly staff.
Cons: Room lighting. Desk blocks closet, difficult to get to the closet without actually moving desk. Housekeeping needs to be more detail oriented.
Location: Not much on College (main drag nearby), but more on 119th St - eateries, big-box shopping, etc. Short hop to highway.
This was the Thanksgiving holiday period, and it appeared that there were some new staff people less familiar with the processes. I had requested a handicapped access room; one staffer wasn't sure they had such a room (of course, they must). Towels weren't replaced one-for-one on a daily basis. It took a specific request left in the room for housekeeping to vacuum and to remove the water from the ice bucket. Again, it might have been because of the holiday weekend that they were short-staffed and/or less trained. The room itself is spacious enough. Lighting is a bit on the dim side. And for a handicapped access room, the light switches at the bed are very high on the wall. Only one phone in the room, rather than the one at the desk and the other on the nightstand. Other nits, but when I requested something from the front desk staff, they were most accommodating.
for Couplesby Brian
Posted Dec 8, 2014 on Hotels.com
for Couplesby A verified traveler
Posted Dec 3, 2014 on Hotels.com
for Couplesby Terryfrom lake of the ozarks
Happy with this hotelPosted Dec 2, 2014 on Hotels.com
We really like this hotel. Great breakfast. Very comfortable bed and the room was clean. Nice little coffee maker. The couch was uncomfortable but was tollerable for us. One complaint was that on the third day of a 4-day stay, no one came in to clean the room. Otherwise I would recommend this hotel. We will stay there again.