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"The two ladies at the reception Faith B and Mercy doing the night shift were outstanding and I believe they deserve a raise in salary. I want to inform Ibis, they are the evening Diamonds of that Hotel, very professional, welcoming and absolutely amazing with good knowledge of the area which made me feel very much at home. "

"I was in Nairobi for work and Trademark was very comfortable and the staff incredibly friendly and helpful in every way. Also, I asked for a quiet room and they were very accommodating."

"This was the most perfect stay I have had in Nairobi. Trust me if you stay here you won’t have any complaints. The staff, the room, the pool, 5 stars. "

"Excellent service and attention. The fan in my room was noisy. Couldn't sleep till I turned it off."

"This is a nice hotel with good dining on the premises. We liked the larger rooms."

"This hotel has nice, larger rooms with kitchenettes and it is next to a large mall. The area seems safe and it is easy to get to other places from this hotel (except for the usual Nairobi traffic)."

"Everything, the people are amazing..WOW "

"Drivers were waiting outside immigration and everything was incredibly efficient and friendly. Perfect. "

"Although Expedia suggested the room could sleep four, the check-in staff made sure we understood this was not the case (living room sofa in exec suite was not a sleeper). This wasn’t a concern as reason for booking was day room until late-night departing flight. Room was well appointed with smart controls and luxurious bathroom. Had lunch and dinner at outdoor “sports bar” seating. Slow service at lunch and wait staff had difficulty operating payment device, but both meals were excellent (food choices and quality surpass the hotel across the street). Made use of the large pool as well as fitness center. Excellent shuttle service to JKIA with helpful driver. Departed feeling refreshed ahead of long flight. Hope to stay again."