Reception hall

Reviews of Casa al Mar

3 out of 5
Casa al Mar
220 Paseo Alvaro Obregon Zona Comercial, La Paz, BCS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 150 reviews" "
Rating 8 - Good. 23 out of 150 reviews" "
Rating 6 - Okay. 9 out of 150 reviews" "
Rating 4 - Poor. 5 out of 150 reviews" "
Rating 2 - Terrible. 5 out of 150 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an ideal location right among all of the city action and best restaurants, with wonderful rooms and a view of the sea.
Stayed 1 night in Mar 2024
Response from Alexia Uribe on Mar 29, 2024
Thanks for your comments, we will be happy to have you at home again!

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some dissatisfaction
Had to ask for cleaning, towels, maid service. One day beds were left completely unmade. Parking is terrible, a block away with $50 additional cost for four nights. Hotel located in the perfect spot for time on the malecón, I would recommend ocean view though. The stay was nice, but I doubt with so many other places with similar accommodations we will stay again
Stayed 4 nights in Jan 2024
Response from Alexia Uribe on Jan 20, 2024
Thanks for your comments, we will share it with the housekeeping area to improve our service.

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Alexia Uribe on Jan 20, 2024
Thanks for your comments

2/10 Terrible

Piercarlo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alexia Uribe on Jan 20, 2024
Thanks for your comments

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a great location. The staff were excellent. They were especially generous in helping us sort a problem with our rental car.
Stayed 5 nights in Nov 2023
Response from Alexia Uribe on Nov 10, 2023
Hello Peter, thanks for your comments. We will be very happy to have you with us again.Best regards!

6/10 Okay

PAUL, Corona

Traveled with family
Disliked: Amenities, property conditions & facilities
I was disappointed to be honest. I wasn’t expecting a 4 or 5 star experience but the fact there was no coffee maker, cable TV or a secured safe was disappointing to say the least based on the price point compared to other hotels in OaPaz. Moreover, there was no patio even though they claimed to have one
Stayed 3 nights in Oct 2023
Response from Alexia Uribe on Nov 1, 2023
Thanks for your comments, we will take them in count to improve our service.

8/10 Good

Galib

Liked: Cleanliness, staff & service, property conditions & facilities
Good option in front of the Malecon, no pool is really a great place to be out the whole day and use it only for sleep. A little bit overpriced. Parking is not included.
Stayed 5 nights in Jul 2023
Response from Alexia U. on Aug 8, 2023
Thanks for your comments, it help us to improve our service. Hope to have you soon again.

10/10 Excellent

David

Stayed 1 night in Feb 2023
Response from Alexia Uribe on Mar 15, 2023
Muchas gracias por su calificación, estaremos felices de tenerlo de vuelta en casa.

6/10 Okay

tamara luti

Stayed 1 night in Feb 2023
Response from Alexia Uribe on Feb 16, 2023
Thanks for your stay with us.

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well, the staff were lovely. The furnishings were lovely. Our biggest problem was we thought we’d have a single story suite overlooking the sea. Instead we had 3 flights of steps inside the unit and no view. After steps to get to the room as well, There were no railings by the stairs either inside our outside. As older people with some disabilities, it was extremely difficult and dangerous to navigate. I think people should be warned about such unexpected challenges.
Stayed 2 nights in Jan 2023
Response from Alexia Uribe on Jan 22, 2023
Thank you very much for your comments! We are very happy to know you enjoyed your stay and we'll certainly take your comments into account. Hopefully we'll see you again very soon! Best regards!

10/10 Excellent

Tahirih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay there again!
Response from Alexia Uribe on Dec 31, 2022
Thanks so much for your comments, we will be glad to have you again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud - don't stay here
One of the worst nights of sleep of my life, my first night at the hotel. I am shocked by the prior excellent ratings of this hotel on hotels.com, because it is not a great place to stay, at all. It is right on the waterfront - which one might think would make it nice - except that the noise is so bad, especially in the most expensive, water view rooms. The cleanliness is not great, the parking is off-site, expensive and inconvenient, and the hotel doesn't help you unload at all and really has no viable place to do so without blocking traffic. The employees are mostly oblivious, not especially helpful. I do not recommend this hotel, at all.
Stayed 3 nights in Dec 2022
Response from A. Uribe on Dec 27, 2022
Hello Mr. Bryan, we are very sorry you didnt enjoy your stay with us, even that we offered a quieter room. All this comments help us to imprive our services and facilities.Kind regards.

4/10 Poor

Yann

Liked: Cleanliness, staff & service
Disliked: Amenities
The seaview room are overpriced, with almost no amenities. They just give you a carafe of water, there is not even coffee or tea...
Response from Alexia Uribe on Dec 15, 2022
Thanks for your comments, we are going to work to improve our service.

2/10 Terrible

Sara

Stayed 2 nights in Nov 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for a few days in La Paz
Lovely hotel at the sea front in La Paz. The staff offered great advice and helped plan a few items during our trip. The hotel is simple in concept (no parking, gym, swimming pool) but is a perfect town hotel with interesting room layouts and finished to a high standard. We would recommended having a drink and watching the sunset from the rooftop of the hotel down the road “club Baja”
Stayed 3 nights in Nov 2022
Response from Alexia Uribe on Nov 14, 2022
Thanks so much for your comments, we will be very happy to have you at home again.

10/10 Excellent

JORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and charming property right in the middle of everything, Perfect location if you’re interested on being around El Centro and El Malecón
Stayed 5 nights in Jul 2022
Response from Alexia Uribe on Jul 25, 2022
Thanks so much for your comments, we are very happy you have enjoyed your stay with us. Come back soon!

4/10 Poor

Evangelina

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I did not receive the heads up about the parking lot being a block away. The shower was clogged so we were unable to use it. Also there were only two towels in the room. No hand towels. The towels were also very thin
Stayed 1 night in Jul 2022
Response from Alexia Uribe on Jul 20, 2022
We are so sorry you didn't enjoy your stay with us, we will work to improve our service and hope to have you with us again.

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay in La Paz
Incredibly friendly and helpful staff! Clean accommodations with a couple nice restaurants. The breakfast that was complimentary as a Silver member was really great. I would definitely recommend to anyone visiting La Paz!
Stayed 2 nights in May 2022
Response from Alexia Uribe on Jun 10, 2022
Thanks so much for your comments! We are happy you have enjoyed your stay with us. Hope to have you soon again!

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Close to shops, restaurants, bars and boardwalk along beach. Staff was excellent and very friendly. Front desk manager is the best I have ever seen in my many years of travel. He is very friendly and helpful!
Stayed 3 nights in May 2022
Response from Alexia Uribe on Jun 10, 2022
Thanks so much for your comments! We are happy you have enjoyed your stay with us. Hope to have you soon again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from M on May 1, 2022
Thank you very much! We hope you enjoyed your stay and we'll be very happy to have you back with us very soon. Best regards!

10/10 Excellent

Ron

Stayed 1 night in Apr 2022
Response from M on Apr 11, 2022
Gracias! Esperamos poder volver a recibirles muy pronto. Saludos!

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Emma

Stayed 2 nights in Mar 2022
Response from M on Mar 29, 2022
Muchas gracias! Esperemos pronto volver a recibirles, saludos!

10/10 Excellent

michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It is such a beautiful hotel & the staff is exceptional. We'll definitely be back!
Stayed 5 nights in Mar 2022
Response from M on Mar 13, 2022
Thank you very much for your comments! We are very happy to know you enjoyed your stay. Hopefuly we'll be able to have you with us again very soon!

8/10 Good

Faisal

Traveled with family
Liked: Cleanliness, staff & service
The place was located right across the water. There is a pleasent walk along the sea. It is centrally located and the area is walkable
Stayed 2 nights in Mar 2022
Response from M on Mar 12, 2022
We are very glad to know you enjoyed your stay with us, we will be thrillled to welcome you once more. Best regards!

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at Casa al Mar. Mateo was so kind and helpful, as were the rest of the staff. Our room was beautiful, in a fabulous location, and we had everything we needed. We will definitely stay here again.
Stayed 6 nights in Feb 2022
Response from M on Mar 5, 2022
Thank you very much for your comments! We ar very happy to know you enjoyed your stay with us! We'll be thrilled to have you stayng with us next time you visit La Paz

10/10 Excellent

Tom

Stayed 3 nights in Feb 2022

10/10 Excellent

Eduardo

Stayed 2 nights in Jan 2022

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa al Mar was a great place to stay. The beds were very comfortable and the room had a kitchen and living room area. The hotel restaurant was great too!
Stayed 4 nights in Dec 2021
Response from M on Dec 10, 2021
We are very glad to know you enjoyed your stay with us! Hopefuly we can have you back with us very soon. Best regards

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from M on Nov 6, 2021
Nos da mucho gusto saber que disfrutaron de su estancia. Será un placer volver a atenderles. Saludos!

10/10 Excellent

Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal es increible.
Stayed 3 nights in Sep 2021
Response from M on Oct 27, 2021
Que gusto saber que disfrutaron su estancia! Será un placer volverles a atender

10/10 Excellent

Constance P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Folks working were amazing
Stayed 1 night in Oct 2021
Response from M on Oct 24, 2021
Thank you very much for your comments! Hopefully we can have you with us again. It will be our pleasure!

10/10 Excellent

Mireya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place location is the best. No having a hair dryer was noy good for me.
Stayed 1 night in Sep 2021
Response from M on Sep 12, 2021
Thank you very much for your comments, we'll take them into acount and make sure it doesn't happen again. Hopefuly we can have you with us soon so you can see our improvement. Best!

6/10 Okay

CESAR C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien ubicado, punto Muuuuuy caro SIN restaurant Nada fuera de lo común, para el precio taaaan akti
Stayed 1 night in Aug 2021
Response from C on Sep 6, 2021
Muchas gracias por sus comentarios. El hotel cuenta con dos restaurantes (Central 1535 y Origen) para su próxima visita le invitamos a conocerlos, estamos seguros que serán de su agrado.

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 3 nights in Aug 2021
Response from M on Aug 26, 2021
Thank you very much! We will be very happy to have you stay with us soon!

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and rooms were clean. Excellent location near and Malecon. Kid friendly with accessible refrigerator and kitchen. The only downside is that there is no parking and you have to park Away from the hotel and you have to pay for parking.
Stayed 3 nights in Aug 2021
Response from M on Aug 26, 2021
Thank you very mucho for your comments! Hopefully, we will see you again soon. Best regards!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful. The common areas are well maintained and inviting. The front desk staff was very kind and helpful.
Stayed 2 nights in Aug 2021
Response from M on Aug 13, 2021
Thank you very much for you comments! We are here to help so we apreciate your recognition very much! Hopefully we can have you with us very soon! Best regards!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to Stay in Heart of Malecon
We stay in La Paz about once a month and have stayed in several different hotels. This is now our favorite. Although pricier than some others, the location is superb. Both the hotel restaurant Central 1535 where breakfast was included and the adjacent Origen which we enjoyed for dinner were superb. The large room with 2 upstairs bedrooms and downstairs living area plus simply supplied kitchen would make this an especially nice longer stay with family or friends. Our room was not on the malecon and we did hear some noise from the courtyard but overall it was a calm, quiet vibe. We found the service superb including the offer of towels to take a dip in the sea right across the street. Our new favorite hotel in La Paz in the heart of the Malecon.
Stayed 1 night in Aug 2021
Response from M on Aug 5, 2021
Thank you very much for ypur comments! We are delighted to hear you had such a good experience with us. We'll be very happy to have you with us in the near future. Best!

10/10 Excellent

jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Jose on Jul 21, 2021
Thank you for your stay!

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Natalie on Jul 21, 2021
Thank you for your stay!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Loved the patio suite (my wife and I traveled with our teenager sons and the suite was very roomie and comfortable). Next time in La Paz i'll stay here again. Highly recommended.
Stayed 3 nights in Jul 2021
Response from A on Jul 14, 2021
Thank you very much! We hope to have you back with us very soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Waterfront
Stayed 1 night in Jun 2021
Response from . on Jul 21, 2021
Thank you for your stay at Casa al Mar

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, ocean view, clean
Stayed 3 nights in Jun 2021
Response from . on Jul 21, 2021
We hope you enjoyed your stay! hopefully we will see you again very soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to drop off and park, but the hotel is great.
Stayed 1 night in Jun 2021
Response from . on Jul 21, 2021
Thank you for your comments, we hope you enjoyed your stay.

10/10 Excellent

glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa al Mar
Fantastic staff, we booked a room too small for our needs and that’s on us as they have other lovely and larger rooms. Delicious food, both meals were upper echelon dining. You can open your wine on property to accompany any meal as there is lovely courtyard. Really, people there could not have been more helpful. Places they sent us to never disappointed. 100% would stay again!
You’re here!  3 minute walk from hotel entrance.
Central 1535 is attached to hotel and quite excellent!
Stayed 2 nights in Jun 2021
Response from Glenn on Jun 14, 2021
Thank you very much! We will be very happy to have you with us again!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa al Mar made us wonder how we stumbled across such a great find. The staff made us feel like we were at home. Whether we had general questions about the area, needed a few extra minutes during checkout or needed help with our Spanish, they were so kind and helpful. The owner was often on site and reiterated that we should feel at home while at Casa al Mar. We upgraded from their standard room (tiny, quaint, adorable) to a suite due to the amount of stuff we had. The standard room was a bit cramped. The suite was more like a California condo for only $30 more. SO WORTH IT. For some reason, we weren't provided hand towels and the hot water was inconsistent. Because we weren't terribly concerned, we didn't inquire. I'm sure the staff would have accommodated us without question. Definitely check this place out! We will be returning for sure!
Stayed 3 nights in May 2021
Response from . on Jul 21, 2021
Thank you very much! We will be very happy to have you with us again!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, very stylish decor, very friendly staff, and the attached restaurants are delicious! Especially Origen!
Stayed 3 nights in May 2021

10/10 Excellent

Raquel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini vacay
My stay was perfect we were were right on the Malecon everything was walking distance restaurants coffee shop the people were amazing at the hotel they spoke English there we had a beautiful view.I would definitely stay here again.
Stayed 3 nights in Apr 2021

10/10 Excellent

Garrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern condo like hotel in the heart of town
Modern multilevel condo like hotel in the heart of town on the waterfront.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will most definitely be back. Hotel was everything we hoped for.
Stayed 1 night in Mar 2021