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Reviews of Casa Del Sol: #259070 Pool, Spa, Pool Table, Court

Casa Del Sol: #259070 Pool, Spa, Pool Table, Court
La Quinta, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 34 reviews" "
Rating 8 - Good. 6 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

6.0/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsi H.

Liked: Cleanliness
Great place for multi family
This was a great place for our multi family spring break. Safe and quiet neighborhood. Great home layout and amenities.
Stayed 5 nights in Apr 2024

8/10 Good

Marcia R.

Liked: Cleanliness
Family vacation
The property was as presented. Comfortable for our extended family. Hot tub was great- pool a little cool. Asked for help on the pool and no response. Suggestions would be to convert netting on court for pickleball.
Stayed 6 nights in Feb 2024
Response from VrboOwner on Mar 2, 2024
We're absolutely thrilled by your wonderful comments! We'll carefully review your suggestion and see how we can implement it to make our guests' experiences even better. Until next time, wishing you all the best!

10/10 Excellent

hastingsteam

Liked: Cleanliness
Holiday Get Together
Our grown children and parents all had a great time staying at this property. The casita was perfect for the grandparents, so they could have their own space. The rest of the property was full of fun things to do during our stay. Would definitely recommend.
Stayed 6 nights in Dec 2023
Response from VrboOwner on Jan 4, 2024
Thank you very much for your comments, it has been a pleasure to be your host and we are happy that you had a pleasant stay, we do our best to make sure you have a magical time.

4/10 Poor

Kelly R.

Liked: Cleanliness
Not worth the price we paid!
I chose this house for my family’s 8-day Thanksgiving holiday because the photos make it look very inviting and colorful, however, it is nowhere near as cheery and inviting as the enhanced photos make it look. The first thing I discovered was the house backs on to a six lane road and the sound of cars whooshing by definitely does not make you feel happy or want to be outside. This is not disclosed in the description as I would not have booked this home had I known. Even sitting inside the house, you could hear the annoying sounds of constant traffic. The Casitas is so dismal and cold, we couldn’t stay in there at all except to sleep! The furniture is not comfortable and the atmosphere in there was depressing! The kitchen counter stools had been placed around the poker table, I was told the previous guests had broken the chairs, and they had not been replaced. Hard to play poker sitting on a bar stool. They replaced the chairs after I complained a few days later with card table chairs, then on Thanksgiving Day while we were eating dinner, they brought more chairs, on Thanksgiving Day! The house sleeps 14, so one would think the house would be well stocked for families and cooking. I checked out the kitchen and to my shock, I could find no serving bowls of any kind except for a well used red plastic bowl with a small green one inside of it. There were no chopping or serving boards except for a very small, again well used, board. There was no measuring jug, no measuring cups, no
Stayed 8 nights in Nov 2023
Response from VrboOwner on Feb 10, 2024
Dear Kelly R., Thank you for sharing your experience following your stay at Casa Del Sol. We at Vacanza Stays take every piece of feedback seriously, as it is crucial for us to ensure all guests have a memorable stay at our properties. We regret to hear that your experience did not fully meet your expectations. We understand your concerns about the proximity to the road and the sounds you experienced. Our listings, including that of Casa Del Sol on VRBO, aim to provide complete transparency about the property’s location and surroundings, ensuring that our guests can make informed decisions before their stay. Our pin location on the map is clearly where the home is located in the neighborhood. In response to your feedback regarding the casita's temperature, we want to remind future guests that each of our units, including the casita at Casa Del Sol, is equipped with heating and cooling solutions designed to ensure comfort in all seasons. Instructions for operating the heating system are provided in the welcome booklet, and our team is always on hand to assist with any queries or concerns. Upon receiving your request for additional kitchen items to accommodate your Thanksgiving dinner, our team acted promptly to fulfill your needs, showcasing our commitment to guest satisfaction. We pride ourselves on being responsive and accommodating to enhance our guests' experiences, even when unique requests are made. We acknowledge your feedback on the furniture and ambiance within the casita. We constantly strive to create comfortable and inviting spaces for our guests. Your comments have been taken into consideration as we continue to improve and update our property offerings. At Vacanza Stays, we encourage future guests to read through the diverse reviews of Casa Del Sol. We are confident that the positive experiences shared by many will provide a comprehensive view of the quality and service we are committed to delivering. Your experience has provided us with valuable insights, and we are dedicated to making the necessary adjustments to ensure Casa Del Sol continues to be a top choice for travelers seeking a memorable vacation experience. We appreciate your feedback and hope to have the opportunity to host you again, offering a stay that truly reflects the high standards Vacanza Stays is known for. Warm regards, Customer Service Vacanza Stays

10/10 Excellent

shawn G.

Liked: Cleanliness
Great Stay!
We absolutely loved this property, there were so many fun things to do! The only small complaint we have is that the pool guy came right after we arrived and I’m assuming he shocked the pool. He never said anything to us so we weren’t quite sure until two of the guests went into the hot tub later that day. One of them broke out into a rash and lost most of the hair on his legs. The other had his trunks bleached to a new color. Otherwise we all fully enjoyed being here and hope to rebook this house next year!! Thanks for everything!!
Stayed 3 nights in Oct 2023
Response from VrboOwner on Nov 3, 2023
We're thrilled to hear that you loved the property and had a great time! We apologize for any inconvenience you experienced, your feedback is valuable, and we'll ensure the necessary steps are taken to address the matter. We look forward to hosting you again next year! Thank you for choosing our property!

10/10 Excellent

ashante m., beaumont

Liked: Cleanliness
Awesome
I am so thankful for the awesome home. My birthday twin and myself was very pleased
Stayed 4 nights in Sep 2023
Response from VrboOwner on Sep 27, 2023
We're thrilled to hear that you and your birthday twin were pleased with the awesome home. Thank you for choosing our property to celebrate your special day, and we hope it was a memorable and enjoyable experience. If you ever decide to return, we'll be here to welcome you warmly once again!

8/10 Good

jimi C.

Liked: Cleanliness
This place has it all !
Great place to stay with tons of games and large spaces to entertain and play. Pool was perfect ! The rooms were all great to accommodate everyone we had with us.
Stayed 3 nights in Sep 2023
Response from VrboOwner on Sep 13, 2023
Thank you for your fantastic review! We're thrilled to hear that you had a great time at our property, especially enjoying the games, spacious areas for entertainment, and the perfect pool. Thank you for choosing us, and we hope to welcome you back for more fun and relaxation!

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, property conditions & facilities
There were a lot of us who wanted to play pool, but the balls did not roll straight and some sticks and the bridge were damaged. Also, more chalk would have helped.
Stayed 2 nights in Aug 2023

10/10 Excellent

Echo R.

Liked: Cleanliness
Fantastic stay
Fun for all!
Stayed 4 nights in Jul 2023
Response from VrboOwner on Aug 23, 2023
We're delighted to hear that you had a fantastic time and enjoyed all the fun activities during your stay! It's wonderful to know that everyone had a great experience. If you ever decide to come back for another getaway, we'll be here to welcome you with more memorable moments. Thank you for choosing us!

10/10 Excellent

Mayra S.

Liked: Cleanliness
Family vacations
Everything was so perfect and we enjoyed so much
Stayed 3 nights in Aug 2023
Response from VrboOwner on Aug 29, 2023
We're thrilled to hear that everything was perfect and you had such an enjoyable time! Your satisfaction is our priority, and we hope to welcome you back for more wonderful experiences in the future.

10/10 Excellent

Reyna M.

Liked: Cleanliness
Vaca
The instructions and directions were cleared. The house had a lot of appliances and everything was very close in case you needed something from the market. We enjoyed our weekend at this place and definitely be something that we would need to do all over again.
Stayed 2 nights in Aug 2023
Response from VrboOwner on Aug 7, 2023
Thanks so much for your great review. We really enjoyed hosting you and hope to welcome you again in the near future!

10/10 Excellent

april p.

Absolutely wonderful
Great vacay spot for large family, something for everyone! Pool and grounds were very nice. Layout of the house is perfect, better than the photos. Two quiet bedrooms away from the games/pool for little ones who need a nap and plenty of fun to keep teen's entertained. Few minor items need maintnenace upkeep but did not impact our stay. Hope to return again, love the interior design super fun!
Stayed 4 nights in Jul 2023
Response from VrboOwner on Jul 25, 2023
Thank you for the great feedback! We're thrilled you had a fantastic vacay spot for your large family, and everyone had something to enjoy. We appreciate your understanding about the minor maintenance items and hope to have you back again soon to enjoy the super fun interior design! Thank you for choosing our property!

8/10 Good

liliana H.

Liked: Cleanliness
Squad vacay
We loved this house so beautiful ! We had a great time in the pool area and everything outside ! Inside the house all the games were very fun !
Stayed 2 nights in Jul 2023
Response from VrboOwner on Jul 11, 2023
Thank you! We're delighted you loved the beautiful house and had a great time in the pool area and playing games. We're glad we succeeded in making your stay enjoyable. Thank you for choosing our property, and we hope to have the pleasure of hosting you again in the future!

8/10 Good

Julia W.

Disliked: Cleanliness
Family Fun
Perfect for big familes.
Stayed 7 nights in Jun 2023
Response from VrboOwner on Jul 3, 2023
We're delighted to hear that our vacation home is perfect for big families! We strive to provide spacious and comfortable accommodations to ensure an enjoyable stay for all our guests. Thank you for your positive feedback, and we look forward to hosting you and your family again in the future!

10/10 Excellent

Dylan G.

Liked: Cleanliness
Great place for group in Palm Desert.
The place was clean and well stocked. Plenty of room for 8-10 adults. Close to golf, Costco / grocery stores, and restaurants.
Stayed 3 nights in Jun 2023
Response from VrboOwner on Jun 21, 2023
We're delighted to hear that you found the place clean, well-stocked, and spacious. It's great that the location was convenient. We appreciate your positive feedback! If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Viridiana R.

Liked: Cleanliness
Love it !
Love everything about the house!
Stayed 3 nights in Jun 2023
Response from VrboOwner on Jun 26, 2023
We're thrilled to hear that you love it! Thank you for your positive feedback. If you have any further comments or need assistance, please let us know. We look forward to providing you with an excellent experience again in the future!

10/10 Excellent

Ed P.

Liked: Cleanliness
Senior Trip
Nice and fun property. Will stay here again
Stayed 3 nights in Jun 2023
Response from VrboOwner on Jun 12, 2023
We're glad to hear that you had a nice and fun stay at our property! Thank you for your feedback and we look forward to welcoming you back again in the future.

10/10 Excellent

Greg A.

Liked: Cleanliness
Thank you to the host and everyone curating for such a perfect seamless stay in a beautiful and fun
Lovely! Recommended!
Stayed 4 nights in Apr 2023
Response from VrboOwner on Apr 20, 2023
We appreciate you choosing to stay with us, and we're happy you enjoyed! We'd be delighted to see you on your next vacation.

10/10 Excellent

Dan M.

Liked: Cleanliness
Casa del sol
House was very clean. Best part was 6 rooms, 5 of them comfortable for couples, one more of a kid room. All but one room essentially had its own bathroom. Lots of games for kids to play, we utilized shuffle board quite a bit. Beds we’re comfortable. Would likely stay again. Only slight negative for us was some road noise behind property, but didn’t bother us for the most part. We were two families and everyone thought the house was great.
Stayed 6 nights in Mar 2023
Response from VrboOwner on Apr 14, 2023
We appreciate the review and feedback! So glad that you enjoyed your stay! Looking forward to hosting you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness
Fun house!
We had a great time. House has lots of bedrooms and bathrooms . Everything was great. Note the house does back up to a busy street so there is noise in the back yard.
Stayed 3 nights in Mar 2023
Response from VrboOwner on Mar 29, 2023
We appreciate the review and are so glad you enjoyed your stay! Looking forward to hosting you again!

10/10 Excellent

miranda n.

Liked: Cleanliness
Beautiful home
Pros: This house has been fully remodeled and is absolutely gorgeous, we walked into a completely different looking house which was a great surprise. Pool and spa were amazing, as was the outdoor fire pit. For the typical pools seen in Arizona backyards this pool was a little larger than expected which was great. I was a bit concerned about the noise ordinance however there’s no neighbors behind so you have about 180 degrees of backyard without neighboring homes. Bedrooms are well spread out and the casita within the home is a great addition. I also liked that most bedrooms had TVs, some even had additional futons in addition to the beds. The showers are all amazing with great water pressure. The outdoor grilling set up was an added bonus. Poker table, shuffle board and pool table were awesome to have as well. Pool table needs updated sticks but we were able to play and have fun. This house is extremely spacious and plenty of room for multiple families. Cons: 1. Washing machine leaked, sounds like a jet literally taking off in the home and the dryer has a very loud squeak for the first 2-5 minutes of running. Do not do laundry at night if you’re trying to sleep. (Noted these issues to Oscar) 2. Smoke alarms started chirping around 1-2am the first night and I had to go to the store to get batteries. 2nd day while cooking (2 mins in) fire alarms started blaring and said carbon minoxide, unfortunately we didn’t get a response from vacation rental so we had the fire dept come out, all was good. 3rd day, Christmas, fire alarms went off literally every 3 minutes until we finally disconnected them. Our dogs were traumatized unfortunately.(Noted to rental company and maint Oscar) 3. The central heat went out so the house was super cold between 65-67 degrees. This would be living room, kitchen, and all bedrooms without separate units. The next day we were brought space heaters. Oscar (maintenance) was very accommodating and great to work with. He was super quick to deal with any issue and made sure we were taken care of. He has also updated me that the heating has been fixed as well as the fire alarms. I would definitely stay here again even after the hiccups as I’ve been informed that issues have been resolved. Since the remodel had just been finished literally when we arrived things like the washing machine leaking could just be from something not being tightened etc.
Stayed 6 nights in Dec 2022
Response from VrboOwner on Jan 29, 2023
We appreciate the review and feedback! So glad that you enjoyed your stay! Thankfully our teams stays available at all times to assist with completely unexpected things that may come up. Luckily things were quickly addressed so you were able to get back to enjoying your vacation. Looking forward to hosting you again soon!

8/10 Good

Jay C.

Liked: Cleanliness
Great house good times
Overall great experience
Stayed 2 nights in Sep 2022
Response from VrboOwner on Oct 19, 2022
Looking forward to hosting you again!

10/10 Excellent

Ana W.

Liked: Cleanliness
Great family getaway.
Property was clean and well stocked. A home away from home. There were a few glitches with the outdoor lights, pool, and fridge. However, management was always available, quickly responded to the requests, and sent a tech over in just a few minutes. Looking forward to another family vacation here!
Stayed 2 nights in Sep 2022
Response from VrboOwner on Sep 25, 2022
We appreciate the review and are so happy that you enjoyed the home! So glad our team was available to quickly assist you during your stay and we look forward to hosting you again soon!

10/10 Excellent

Vaneh B.

Liked: Cleanliness
GREAT VACATION!
This is a very nice, clean and proper place for a family/friend vacation! I’m a pretty picky person but everything was in such a good condition that we didn’t have any problems during our stay! Staff and management company were very helpful! Would definitely recommend this place to everyone!
Stayed 3 nights in Jul 2022
Response from VrboOwner on Aug 6, 2022
We are so glad you enjoyed your time at the home! We look forward to hosting you again!

10/10 Excellent

Christopher A.

Liked: Cleanliness
Amazing Place
One of the best places I have stayed. Fast communication!!!!! It had everything we needed and more. My kids had a blast. There was even a sand storm and they had the pool cleaners out the next time instantly so we could swim!!! I will stay here a thousand times more!!
Stayed 4 nights in May 2022
Response from VrboOwner on Sep 5, 2022
We are so happy to hear you enjoyed your stay so much! Thank you for the review and we would love to host you again anytime!

10/10 Excellent

shelly R.

Liked: Cleanliness
Amazing place!!
The property was amazing!! There is so much to do with little kids at this property. Lots of room & sitting areas, we will definitely be staying at this property in the future!!
Stayed 3 nights in Feb 2022

10/10 Excellent

Brian H.

Liked: Cleanliness
Look no further - This home is perfect!
My husband and our family stayed here two weeks ago and had a perfect weekend away. The home has everything and then some - it certainly exceeded our expectations in every way. The management company responded immediately to all questions and the amount of space this home provided was amazing. The property is sits back and the backyard is HUGE - the pool and spa is even better in person (also beautifully pictured). Really, I cannot say enough great things about this property - it is our new favorite home in the desert and we cannot wait to return!
Stayed 3 nights in Jan 2022

10/10 Excellent

Liza S., Orinda Ca

Liked: Cleanliness
Perfect place for family !
We had a perfect Thanksgiving week at Casa del Sol. The house over delivered in every way. Clean, roomy, lots of fun activities and great location. We will be back!
Stayed 5 nights in Nov 2021

10/10 Excellent

Joanne V.

Liked: Cleanliness
Excellent property!
This was a fantastic property, it exceeded our expectations. It was clean and well stocked. We can’t wait to go again!
Stayed 3 nights in Sep 2021
Response from VrboOwner on Sep 7, 2021
Thanks for being a great guest, you are welcome to stay at any of our Palm Springs area Vacay Stay properties here on VRBO anytime!

10/10 Excellent

carter b.

Liked: Cleanliness
Great stay
Great house, will definitely be back. Several added fees but overall a great house!
Stayed 2 nights in Feb 2021
Response from VrboOwner on Apr 23, 2023
Looking forward to hosting you again!

10/10 Excellent

stacy m., Valencia, CA

Liked: Cleanliness
Perfect weekend getaway
Love this place and will definitely go back! The backyard is fabulous with a large pool, jacuzzi and fire pit. Everything was clean and the kitchen is well stocked, if you want to cook. The neighborhood is super quiet, and close to shops and hiking spots.
Stayed 2 nights in Feb 2021
Response from VrboOwner on Feb 17, 2021
Thanks for being a great guest, you are welcome to stay at any of our Palm Springs area Vacay Stay properties here on VRBO anytime!

10/10 Excellent

Amber F.

Liked: Cleanliness
Great property
We really enjoyed our stay here. Everything was in its place and worked well. The pool and yard were great for all the teens we had with us. The inside of the house is nicer looking in person than the pictures. Things were well stocked. Overall, we were very pleased with the property. My only complaint is the master bedroom get a lot of noise from the air conditioning unit ?right above the bed). Luckily I packed earplugs and that helped. We would definitely stay here again!
Stayed 2 nights in Sep 2020
Response from VrboOwner on Oct 9, 2022
We appreciate the review and feedback! So glad that you enjoyed your stay! Looking forward to hosting you again soon!

6/10 Okay

SARAH S.

Liked: Cleanliness
Photos misleading
We were so excited about this home. We ended up paying more than our budget because it had so much fun outdoor activities (dart, poker table, swimming pool, and hot tub, snooker table, hammocks etc.), and this was particularly important to us during COVID since we could not go out much while in quarantine. However, when we arrived at the home, we realized quickly that the photos were misleading: Photos showed everything much larger and more spacious in size. The pool was not as large as we anticipated, the hammocks were missing, the poker table was missing, the dartboard was not hung up and missing the darts, and the snooker table was in a small weird space where one side of it was too close to a load-bearing wall so hitting the balls from that side was very awkward. There was also a hanging light fixture, which should have been on top of the snooker table, but it was apparent that somebody had moved the snooker table at least a few feet away from where it used to be, so one of the grown-ups ended up hitting his head not realizing how short the light fixture was mounted. As far as the home, we knew going in that the interior was old and needed an upgrade, but we didn't care, because the photos had made the outside (pool and all the activities I mentioned) look so beautiful that we figured with 4 kids we would prefer all those bells and whistles instead. However, the dishwasher flooded at the first use and smelt foul! We ended up washing all our dishes by hand for the first 1.5 days. This was incredibly inconvenient, given the fact that we were not going out to eat and we were cooking all our own food, and with 8 people (4 kids), we were making a lot of dishes! To add to all this, the air conditioner kept running at weird temperatures, even though we kept trying to set it to the requested 76 degrees that were noted in the instructions. Overall, the inside of the home, especially the kitchen area felt so old that we were worried to break something if we touched it. Now, some of the positives: the property representative was generally prompt and responsive. She did send a maintenance guy to put the dartboard up and replace the dishwasher the next day. She was also able to control the air conditioner remotely, so she helped fix that problem. After searching around the house, I was able to find a poker table top that was sitting in a closet, that we ended up putting on top of a table outside so we can play.
Stayed 4 nights in Aug 2020
Response from VrboOwner on Sep 4, 2020
Thank you for taking the time to write this review, we take all guest feedback very seriously in order to improve our services. I am so glad many of the hiccups that you came across were immediately fixed during your stay. For example, out technician replaced the dishwasher, hung up the dart board and also brought you a new set of darts so your group could enjoy some games. The tree that usually has the hammocks was recently damaged and for our guest safety we have removed the hammocks. The pool table has been moved back to the original spot where the light fixture will not be in the way. We look forward to hosting you again soon.

10/10 Excellent

Lisa N.

Liked: Cleanliness
Great home in the desert!
This home is clean and comfortable. The kitchen is very updated with PLENTY of glasses, coffee cups, dishes and utensils! The backyard is fun and peaceful at the same time. The fire pit is great also. Location is super convenient to everything you need. Just minutes away. I would stay here with a bunch of friends or family. There are tons of places to sleep. We had a great time
Stayed 3 nights in Feb 2020
Response from VrboOwner on Oct 9, 2022
We appreciate the review and are so glad you enjoyed your stay! Looking forward to hosting you again!