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Reviews of Best Western La Place Inn

2.5 out of 5
Best Western La Place Inn
4289 Main Street, LaPlace, LA

Reviews

8.2

Very Good

Rating 10 - Excellent. 272 out of 635 reviews" "
Rating 8 - Good. 221 out of 635 reviews" "
Rating 6 - Okay. 84 out of 635 reviews" "
Rating 4 - Poor. 27 out of 635 reviews" "
Rating 2 - Terrible. 31 out of 635 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Deland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always come back to this hotel when traveling for work this time of year.
Stayed 3 nights in May 2024

8/10 Good

Makayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and room was clean.
Stayed 1 night in May 2024
Response from Front Desk on May 11, 2024
Thank you for the rating! .

10/10 Excellent

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always so accomodating. We stay here every year while on business, and we will continue doing so.
Stayed 1 night in May 2024
Response from Front Desk on May 11, 2024
Thank you for the rating! Was something particularly wonderful? Please let us know in a review.

10/10 Excellent

kestutis

Stayed 1 night in Apr 2024
Response from Front Desk on May 11, 2024
Thank you for the rating! Was something particularly wonderful? Please let us know in a review.

8/10 Good

Angela

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how they text you and let you know that room has been cleaned and ready when you get there. The staff was really friendly. I just wish they had a better selection of breakfast but what we ate was good.
Stayed 2 nights in Mar 2024
Response from Front Desk on May 11, 2024
Thank you for the rating! We will see if we can improve breakfast

6/10 Okay

Shyra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk on May 11, 2024
Thank you for the rating! Was something particularly wonderful? Please let us know in a review.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alvarez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very sweet and the room was beautiful with a kitchenette. 10/10 highly recommend.
Stayed 3 nights in Feb 2024

8/10 Good

N Kalyan Chakravarthy

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Feb 2024

10/10 Excellent

Corey

Stayed 1 night in Feb 2024

10/10 Excellent

Arriyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed like it may not have been in the best neighborhood. Not being from Louisiana its hard to know the areas when making reservations. It was conveniently located & very clean.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rene

Stayed 1 night in Jan 2024

10/10 Excellent

Youngsun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 1 night in Dec 2023

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great location
Stayed 1 night in Dec 2023

10/10 Excellent

Leamber, Grand Bay

Stayed 1 night in Dec 2023

8/10 Good

Virginia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ingruil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
My stay at BW Laplace Inn was amazing. Rooms are nice and the bed was comfortable. I wanted to get in the pool but it was a little to cool outside. I definitely will be staying again.
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was newly renovated. Stayed 4 nights in the king room with kitchenette. The room was spacious and had new appliances (microwave, full size refrigerator, electric stove top). All of the staff members were very friendly and helpful with recommendations for food and activities. Continental breakfast was fresh and hot every day and included a waffle maker, toast, muffins, eggs, bacon/sausage, yogurt, fruit, milk, juice bar, and coffee/tea.
Stayed 4 nights in Oct 2023
Response from Front Desk Clerk on Oct 24, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Lakeisha

Stayed 1 night in Oct 2023
Response from Front Desk Clerk on Oct 24, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Aubrey

Stayed 1 night in Sep 2023
Response from Front Desk Clerk on Oct 9, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

4/10 Poor

Credrick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Uncomfortable bed, noise all time of the night, loud music, people standing in front of your door talking loud not respecting the fact you are sleeping
Stayed 3 nights in Sep 2023
Response from Raven L on Sep 12, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed, friendly staff, hot breakfast. The bad part is they don't promptly refund your deposit. It's been 22 days since checking out and I haven't received my deposit, ridiculous!
Response from Front Desk Clerk on Sep 12, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Tyneshia

Stayed 1 night in Aug 2023
Response from Frontdesk Clerk on Sep 2, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Christal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a nice clean hotel. Looks like they remodeled the property extensively (new beds/new pillows/ new showers/ toilets/ fridge). Hotel was perfect. We stayed here 3 nights. I would recommend this hotel however the only thing I did not like was the hotel put a 100$ hold on my debit card. Upon checkout, my card has a pending charge of 240$. I already paid Expedia in advance for my 3 night stay!!!! Oh god I'm scared as hell that I've been double charged. But I wanted to let yall know the actual hotel was very nice just beware about the hold situation.
Stayed 3 nights in Aug 2023
Response from Front Desk Clerk on Aug 9, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Shelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very accommodating kudos to staff and cleanliness will definitely stay again and recommend to friends! 2 thumbs up for Adrian and Ernest!
Stayed 2 nights in Aug 2023
Response from Front Desk Clerk on Aug 9, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

6/10 Okay

Julius

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They stay was better than expected and peaceful. Price point was a little off versus driving 10 mins more to next available occupancy.
Stayed 2 nights in Jul 2023
Response from Front Desk Clerk on Jul 27, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Thank you for letting us know about Occupancy differenceSincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front Desk Clerk on Jul 23, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

David

Traveled with partner
Liked: Property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Front Desk on Jul 11, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Shelby

Stayed 1 night in Jul 2023
Response from Front Desk Clerk on Jul 27, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Amber

New building. Stovetop and full refrigerator. Best breakfast out of 6 hotels we stayed in this summer.
Stayed 1 night in Jun 2023
Response from Teresita on Jul 6, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Sean, Pine Bluff

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were awesome and the staff was very accommodating to our needs. The onky things the rooms didnt have was an iron but for everything offered that wasn't a problem. Ms. Adrienne (forgive me if spelling is wrong) and Earnest are top notch and I hope they know how pleased we all were.
Stayed 1 night in Jun 2023
Response from Front Desk on Jun 14, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

6/10 Okay

Sade

Traveled with partner
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Feb 2023
Response from Front Desk on Jun 13, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk lady was amazing!
Stayed 1 night in May 2023
Response from Teresita on May 21, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Micheal

Stayed 1 night in Apr 2023
Response from Front Desk on May 21, 2023
Thanks

10/10 Excellent

Trammel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sex
Awesome and sexy
Stayed 1 night in Apr 2023
Response from Teresita on Apr 20, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Gleneshia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Teresita M on Apr 20, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was awesome!!
Stayed 2 nights in Mar 2023

10/10 Excellent

LaQueena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures on Google does this place no justice. The staff was very friendly upon my arrival. The room was better than I expected. I got the King suite..I love everything about it. It has two televisions in case you have kids and don’t want to watch what they are watching. The beds are comfortable. Breakfast was good as well
Stayed 1 night in Mar 2023

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good but could will be better
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with this hotel. It looks like a new hotel. The rooms were so clean. They don't have elevators, but that's the only thing I would add.
Stayed 2 nights in Feb 2023
Response from Front Desk Clerk Teresita on Feb 21, 2023
We thank you for your Feedback Glad you enjoyed your Stay be Safe and enjoy your Day

10/10 Excellent

Tityana

Stayed 2 nights in Feb 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just refurbished and awesome staff
Stayed 1 night in Feb 2023
Response from Front Desk Clerk Teresita on Feb 21, 2023
Thanks for your Feedback Glad you enjoyed your Stay be Safe and enjoy your Day

2/10 Terrible

Brock

Traveled with family
The property was closed for remodeling. Parking lot was empty and all buildings were empty. Yet they still accepted my reservation.
Response from 19075 on Jan 11, 2023
Thank you for choosing Best Western

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was completely closed. We need a refund.
Stayed 1 night in Dec 2022
Response from Khia on Dec 15, 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the property to check in and they’d been closed for a while for refurbishment. Had no problem taking my money for the booking though
Stayed 3 nights in Oct 2022
Response from Khia on Oct 13, 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Apollonia

Stayed 2 nights in Aug 2021

8/10 Good

Esther

Stayed 2 nights in Aug 2021