Lobby

Reviews of Fairfield Inn & Suites Lafayette I-10

2.5 out of 5
Fairfield Inn & Suites Lafayette I-10
2225 NW Evangeline Thruway, Lafayette, LA

Reviews

8.0

Very Good

Rating 10 - Excellent. 265 out of 610 reviews" "
Rating 8 - Good. 161 out of 610 reviews" "
Rating 6 - Okay. 86 out of 610 reviews" "
Rating 4 - Poor. 55 out of 610 reviews" "
Rating 2 - Terrible. 43 out of 610 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient , near the highway but had to take the car for dining etc
Stayed 11 nights in Apr 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities
Key wouldn’t work, had to go to the front desk to get into the room Attendant said to just leave the door open if we needed to leave the room Shower didn’t work, no water Had to move to another room The lock on the rear entry door was also broken so anyone could enter. It was all very unsafe I would not recommend staying at this hotel
Stayed 1 night in Apr 2024

2/10 Terrible

Victoria

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Mar 2024

6/10 Okay

Daniel H.

Business traveler, Traveled with partner
Liked: Cleanliness
The breakfast was absolutely the worst that I had ever seen. Cold, stale, & hard. Fresh fruit was very limited. I had a piece of toast, an orange and a container of yogurt. The second day was the same and skipped breakfast entirely. Not what you would expect from any hotel/motel let alone a Marriott. Very disappointed and will not return.
Stayed 2 nights in Mar 2024

10/10 Excellent

Clarence, B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonable price and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Donovan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Feb 2024

6/10 Okay

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service
The front desk associate was nice upon entering the hotel. The first thing I noticed was the smell of the hotel. It didn’t smell horrible but it definitely didn’t smell good. In the room, I noticed we had a towel that wasn’t completely clean, but I disregarded it. The tv only has about 40 channels on it but it was nothing good to watch in my opinion. The bed was not comfortable , I found it too hard. You could hear everything in this hotel, from the people above you and on the sides of you. We did not get much sleep at all because there was constant motorcycle activity until about 2am and they were all blaring music. (But that is out of the hotel’s control) You could not make the fan (A/C) in the room stay on, which I really didn’t like because it could have covered the noise outside. The bathroom was clean, the bed was clean.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Silvia, sulphur

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, and affordable
Stayed 1 night in Feb 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Kara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool was the best thing ever and the breakfast is delicious
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Millette

Traveled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was good and very accommodating.
Stayed 1 night in Dec 2023

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good but couldn't connect with Wi-Fi.
Stayed 1 night in Jan 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Jeanette

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Augerianne

Stayed 1 night in Dec 2023

8/10 Good

Doran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff helped me out finding some attractions in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows were truly comfortable, and the shower hot, with shampoo etc on hand. The indoor pool was just the right temperature, and we enjoyed the fitness room as well. It was fun having so many toppings for oatmeal and waffles, and the sausage was delicious. We really enjoyed the breakfast, all four of us. And Expedia got us a $10 discount.
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Business traveler
Liked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
This property, I have stayed here before, is very convenient from the freeway. The staff is nice and very helpful - I was looking for a meal and < 5 miles away was very good food.
Stayed 1 night in Nov 2023

4/10 Poor

Brenda

Stayed 1 night in Nov 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good room, fun pool but bathroom needs remodeling
Our room was nice. New paint and updated a but our bathroom wasn’t great. Bathtub was severely chipped and falling apart. Tiles in the bathroom were way past their prime and gross. Pool was great and we loved that it was nice and warm!
Stayed 1 night in Nov 2023

8/10 Good

Richard

Stayed 1 night in Oct 2023

6/10 Okay

Rashonda

Traveled with family
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Convenient location, very clean, breakfast available.
Stayed 1 night in Nov 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing i did not like nor appreciate was the shower was not completely clean. You could tell the walls of shower were no cleaned well.there was still black smears on shower walls . Besides that the room was excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues.
Nice stopover!
Stayed 1 night in Oct 2023

8/10 Good

Kirk

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca, West Monroe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Every single employee in this hotel was outstanding! They were friendly and very nice and went above and beyond...there was 10 of us that stayed here and everyone enjoyed it...it was very clean and just a great place to stay
Stayed 1 night in Oct 2023

8/10 Good

Isidore

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful breakfast staffed by the best
Stayed 2 nights in Oct 2023

4/10 Poor

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. It was clean. The room closet doors was just standing in the closet so it was a open closet. I stayed for the night in room #103. The one i hated was when i drove miles and needed a nice sleep. I didn't get that. I sleep about 4hr because the traffic in this room was just too much. The manager sent a email, saying there is a quicker side on the front side of the hotel. I doubt if i will sleep there again.
Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon lodging experiences provided to our guests.You brought to our attention that the traffic noise was a bit much from your room. .Your experience has been shared with the General Manager who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the Marriott experience for future valued guest.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Sincerely,JaeMarriott Representative

10/10 Excellent

Nyanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. No complaints
Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon lodging experiences provided to our guests.Thank you for your kind words and experience review. I hope you will stay at our hotel on your next visit to the area so that we can continue to deliver on the guest experience you deserve.Sincerely,Management

10/10 Excellent

Katrine

Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon lodging experiences provided to our guests.Thank you for your kind words and experience review. I hope you will stay at our hotel on your next visit to the area so that we can continue to deliver on the guest experience you deserve.Sincerely,Management

10/10 Excellent

J

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon lodging experiences provided to our guests.Thank you for your kind words and experience review. I hope you will stay at our hotel on your next visit to the area so that we can continue to deliver on the guest experience you deserve.Sincerely,Management

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Feels a bit rundown. Not one of the better Fairfield properties I’ve stayed at
Stayed 1 night in Oct 2023

10/10 Excellent

TERRENCE, OLIVER SPRINGS

Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon lodging experiences provided to our guests.Thank you for your kind words and experience review. I hope you will stay at our hotel on your next visit to the area so that we can continue to deliver on the guest experience you deserve.Sincerely,Management

6/10 Okay

samantha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Says there is a hot tub in search options but there is not one
Stayed 1 night in Oct 2023

10/10 Excellent

Tracy

Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon lodging experiences provided to our guests.Thank you for your kind words and experience review. I hope you will stay at our hotel on your next visit to the area so that we can continue to deliver on the guest experience you deserve.Sincerely,Management

10/10 Excellent

David, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our 4night-5day stay. It was very comfortable, the staff was friendly and helpful, and the provided breakfast was so much more than we expected. Would definitely stay again and would recommend to others.
Stayed 4 nights in Sep 2023
Response from Management on Oct 25, 2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon lodging experiences provided to our guests.Thank you for your kind words and experience review. I hope you will stay at our hotel on your next visit to the area so that we can continue to deliver on the guest experience you deserve.Sincerely,Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Management on Oct 25, 2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon lodging experiences provided to our guests.Thank you for your kind words and experience review. I hope you will stay at our hotel on your next visit to the area so that we can continue to deliver on the guest experience you deserve.Sincerely,Management

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was comfortable. However, a bit run down and could use a bit of sprucing up. Shower was not as clean as it should have been. Shower doors needed cleaning and were very hard to open and close due to not being as clean as they should be.
Stayed 1 night in Sep 2023