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Beautiful views from our hotel room, really great location on the lake and not far from the train station. Friendly staff. Make sure you ask them for a travel card to get free trains as they did no offer this to us initially.
This hotel is fine but be mindful that it is right on the motorway. We were road facing and the door to our balcony was broken so it was quite noisy.
We also found a cockroach in our room in the morning.
We told reception of these complaints when we were checking out and we were not taken seriously. We were told they couldn't help because we didn't tell them at the time.
I'd recommend trying other hotels in the area for a more pleasant stay!
Elizabeth
Stayed 1 night in Sep 2023
Response from ib on Oct 23, 2023
Dear Madam,As we discussed together at the reception in the morning; we could have helped you with the door ( because the door was not broken. You didn't know how to close it well, that 's why you hearded the traffic. If you had called us in the evening, we could have helped you and you could have had a better night. Our reception is 24/24 open. With the door open, a small lezard came into your room. We are sorry for that; it is rare but we are through the vineyeard and they love this environment.Regards
It was in the middle of vineyard with gd views. However, it was also in an isolated area so was v quiet at night. Near train station but with stairs so heavy luggage may be an issue. Good and clean room.
I was really impressed how nice the hotel was, very clean, comfy beds, nice appliances, the area nearby is stunning and the view from the terrace is amazing. However, the guests who were on top of our room were very noisy, and could not sleep much unfortunately. Overall was good.
Great location in relation to the vineyards and wineries of LaVaux, as well as many nice restaurants. Amazing views over Lake Geneva. Very comfortable bed. We really enjoyed our stay.
Patricia
Stayed 1 night in Aug 2023
Response from ib on Aug 16, 2023
Thanks a lot for your stay and for nice comment.with our best regards
I have stayed two separate nights in this hotel once with a lake view and once with a wall view. The front desk staff is super nice. Breakfast I can skip it as is very basic and scramble eggs were just okay. Parking is fine as the long restaurant is not running then good luck park on the side of the road. Overall was a good stay and the lake view is truly amazing.
JERRY
Stayed 1 night in Jul 2023
Response from ib on Aug 16, 2023
Dear Jerry,thanks for your stays in Lavaux.Best regards
Amazing lake view, really nice and decently priced restaurant. Along with really nice, helpful staff in both the hotel and restaurant. Would highly recommend
Waking up to this breathtaking view of water and mountains, surrounded by grapevines, is heavenly. The hotel was clean and comfortable and worked well for our family of three. We were here in November but hope to come back some day in September/during harvest. Enjoyed a couple great meals in Cully, particularly Auberge du Raisin.
Erin
Stayed 1 night in Nov 2022
Response from ib on Nov 24, 2022
Dear MadamThanks for your stay and thanks for your nice comment.With our best regards
6/10 Okay
Cem
Nov 7, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
They didn't tell us that the train station was closed that weekend. We had to walk 2 km in the dark to get to the hotel.
Cem
Response from ib on Nov 24, 2022
Dear For the train: we didn't have received any news.But instead of the train, a bus stopped in front of the station. Regards
Checked in the hottest day around the year in Switzerland and AC failed to work. Reception promised to waive the rate for stay. The day after, my refund request was denied by the other reception, telling me to message them to confirm via Expedia. Message sent and no reply. Escalate to Expedia customer service, hotel declines to refund. If you like to stay in this hotel at 32C ~100F without AC, go for it!
It’s the only hotel situated on the lake and away from Montreux and Vevey. Smack in the middle of the grapevine treks, a unesco heritage. We were glad to discover and book this hotel for three nights. Overall it was awesome. You need to take S5 train from Vevey or Montreux and the hotel is a few hundred feet from the station. You need to climb a level up.
Sampath
Stayed 3 nights in Jun 2022
Response from ib on Jun 20, 2022
Dear Sir,
thanks for your stay and your nice message.
Best regards
It was a great hotel. They have a restaurant onsite. Offer breakfast buffet for a charge. They offer free local transportation. Great are to visit in Switzerland. Sits close to vineyards.
Denise
Stayed 1 night in Dec 2021
Response from ib on Jan 28, 2022
Dear Mrs Denise.
thanks for your stay in Lavaux. Noce picture-
Best regards
Wonderful clean comfortable hotel. We loved our stay here for a night. Very friendly staff and excellent view of Lake Geneva from our room! Great base to walk around Lavaux region. Only suggestion is if the towels provided though extremely clean- could be softer! Maybe a fabric softener during laundry would help!
Verified traveler
Stayed 1 night in Nov 2021
Response from ib on Nov 27, 2021
Dear Madam, Dear Sir.
thanks for your stay in Lavaux.
Best regards
Unfortunately directly on the road and in addition train passing by .Windows closed it was ok but otherwise quite loud which is a pity as the view on the lake is very nice
bonjour
Nous vous remercions pour avoir choisi notre établissement pour votre séjour dans la région et nous vous remercions pour voter note . bien cordialemenz