Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Beach, FL

Posted Jul 23, 2015
Nice hotel and a good value for the price. Nice size room as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice, clean, big rooms

Posted Jul 21, 2015
We are very happy. Nice, big rooms and most of all free breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Pros: clean and friendly staff
Cons: lower on demand movie rates one movie was an eye gauoging $20
It was a good over all except the on demand movie rates were too high
2 out of 5
Recommended
for Everyone
by A verified traveler from florida

Filthy, and they messed up my room.

Posted Jun 21, 2015
Where to start? they gave me the wrong room- resulting in my daughter and her friend sleeping on the disgusting, moisture filled floor. Dead bugs on top of the blankets; the bathtub paint all chipped up and left with the paint chips, trashes still had trash in them.. The room was so humid and smelled moldy. We stayed here a year ago and thought it was pretty great considering it was right at the lakeland center, this year I was highly disappointed. $180/night for something I could have gotten in the projects. Disgusting and dissatisfied to say the least. Yes, stay here if you want terrible service and a dirty bedroom.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great customer service but room was not very clean

Posted May 18, 2015
Great staff very friendly and very competent, excellent customer service. But the room had several dirty spots and weird stains on the sofa.
5 out of 5
Recommended
for Business Travelers
by Cynthia from From Lisa Schoneman

Excellent hotel and staff

Posted May 1, 2015 on Hotels
I required extra help from your staff due to being deployed to the area in reference to a missing endangered child. They were professional, helpful and went out of their way to accommodate myself and my partner.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2015 on Hotels
4 out of 5
Recommended
for Families
by Deborah

This traveler left a rating score only Posted Apr 7, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Legoland visit

Posted Apr 6, 2015
Good hotel and nice breakfast . Staff are good and courteous .
1 out of 5
by A verified traveler

Questionabe

Posted Apr 1, 2015
Upon arriving we were greeted and also looked upon strange. As the time went on we were greeted with smiles. We were on our second night when told we could not stay our third night. What I don't understand is how after you pay you are asked to be relocated. I am a 37 year old African American woman with her 10 year old child whom is of the same race. I feel disrespected. I had to cut spring break short at this location because of ignorance. I will never stay at this hotel again.